Job Description

1. INSTALLER
This company is seeking a Field Service Technician I, for our Field Service Department in our Yuma office. Below please find a brief description of the
essential duties and responsibilities required to function successfully in this position.
POSITION SUMMARY:
To install, maintain and repair residential equipment and services located between the distribution point (i.e., tap) and the customers’ equipment.
ESSENTIAL FUNCTIONS:
• Install and disconnect residential Video, Data and Voice services.
• Perform underground and aerial cable service installations and disconnects.
• Configure coaxial drop system to meet company installation standards.
• Analyze, maintain and repair residential coaxial drop system. Analyze, maintain and repair residential phone wiring.
• Analyze, maintain and repair company residential data network equipment and service.
• Install customer premise equipment.
• Educate customers about company’s products and services.
• Perform personal computer software configurations. Identifies defective customer equipment.
• Communicate routine demand plant maintenance and demand construction referrals.
• May be required to perform on-call duty during non-business hours.
• Presents service upgrade opportunities to customers.
QUALIFICATIONS:
• Previous cable/telecommunications experience preferred.
• Electronics course work preferred. Computer networking course work preferred. L&D Skills Certification
• Must possess a valid Arizona Driver’s License and safe driving record.
• Successful completion of company Field Technician training program.
• Must possess and apply relevant knowledge of OSHA, General Orders 95 and l28 rules and regulations.
• Knowledge of basic electronic theory as it relates to essential duties. Relevant knowledge of personal computer hardware and software.
• Ability to utilize software (i.e., ping tool) to analyze network connectivity. Ability to analyze and troubleshoot cable equipment and wiring,
• Ability to use signal level meter and various test equipment to perform essential duties.
• Ability to use various electronic devices to communicate between service location and office.
• Ability to read installation directions and work aides. Ability to perform mathematical calculations to meet company signal level standards at
customer premise.
• Ability to communicate effectively with customers and coworkers.
How to apply:
Obtain a referral card from the Career Center, address and phone number below. Then you will be given instructions on how to submit your
application.
3826 W. 16th Street • 928-329-0990 • Fax: 928-782-9558TTY (928) 329-6466 • www.ypic.com
YPIC is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.
YPIC es un empleador que ofrece Igualdad De Oportunidades /Programas Se le Haran Disponible Cuando Solicite Ayuda Auxiliar Y Servicios
Adicionales Para Personas Con Incapacidades.