1. E VOLVING C ONTENT THAT C REATES
I NTERACTION
Mark Evertz
2. W HAT IS “E VOLVING
C ONTENT ?”
Information that grabs attention and
creates action
Knowledge that is absorbed and shared to
widen the net of influencers or prospects
Something that is built upon by each reader
or sharer via comments or new information
Always in motion based on
prospect/industry pulse of business or
personal needs
3. W HAT DOES “E VOLVED C ONTENT ”
LOOK LIKE ?
Refresh
Share Discuss
/Create
Action
Offer
4. C ONTENT E VOLUTION
B EGINS AT H OME
Review of outbound materials to see
where you are
Absorb existing industry/product sector
online (tech forums, webinars, social media
outposts, search engine keyword news
alerts, Twitter Search, Google Buzz,
FriendFeed, etc.)
Take the pulse of the communities to find
commonly unmet expectations
5. W HAT IS C ONTENT ?
A vehicle that transmits knowledge
A collection of information that activates the
desire to learn, interact and take action
Examples:
• Info graphic • Blog post
• Newsletter • Web page
• White paper/case study • Book/eBook
•Video •Marketing Collateral
•Webinar • Streaming Audio/Video
•Podcast • Mobile applications
•Social media micro- • Text messages
blogging (Tweets,
Updates, etc.)
6. W HY C ONTENT I S K ING
It Drives awareness
It Builds credibility
It Encourages preference
It Targets where prospects are in the “buy
cycle”
It Keeps a person, organization, or company
Fresh, relevant and innovative
It Promotes Action (Read > Learn > Validate >
Compare > Join/Purchase)
7. H OW TO E VOLVE C ONTENT
Audit – See what you have
Target – Define your Audience
Identify – Map your existing content to your audience
and find gaps in content based on stages in buy cycle
(Awareness, Interest, Analysis, Preference, Purchase)
Create – Write, shoot, record, develop customized
information based on gaps
Refresh – Invigorate existing content by repackaging
with new information or new media
Promote – Unify current marketing mix with social
media tools to swiftly share new information
8. E VOLUTION IN A CTION
Audit – A deep dive into existing
materials populated into a
spreadsheet with description, date of
creation and position in buy cycle
9. E VOLUTION IN A CTION
Target – Define who you are talking to and what you
want them to do
Example
Company – Proctor & Gamble
Audience – New moms 18-40 years old
Action – Take a 10-question survey on current
challenges/needs
Offer – A sample product offering, discount coupons and
free membership in “Super Mom Solutions Group”
community
Buy cycle position –Awareness/Nurture
Based on marketing objective (Awareness/nurture), review
content audit to determine content relevance
10. E VOLUTION IN A CTION
Identify
Determine if you can purchase or use up-
to-date existing third-party content
(analyst white papers, case studies, blog
posts, news articles, etc.) that meet
objectives
Determine if you can refresh existing
studies or information with new findings to
validate your audience’s concerns
Evaluate who would or how you could
create new content to satisfy your
objectives and audience
11. E VOLUTION IN A CTION
Refresh
Mine existing content for relevant and timeless quotes
statements
Based on audit and online information gathering , find
subject matter experts or customers to infuse new life
into that existing material
Interview experts or customers for new information on
subject matter
Example: Old White paper > eBook with Video/Audio
testimonials and expert opinions
12. E VOLUTION IN A CTION
Create
Based on content audit and online information
gathering define what’s most requested (Demo,
ROI calculator, etc.)
Use industry and target research to guide
content medium (print, eNewsletter, blog,
Webinar, etc.)
Develop an asset that fosters action (register for
information capture and buy cycle position;
Learn more/take a meeting; Join a community of
like-minded people to group-solve; sign up for
newsletter)
13. E VOLUTION IN A CTION
Promote – Use online and Create a blog on the
subject matter and
offline media at your
introduce the content
disposal based on budget as a piece in the puzzle
Direct mail with Post a comment on an
exclusive offer to existing blog related
influencers in market to subject and
E-mail with exclusive introduce the content
offer to influencers in Use social media
market action driver tools like
Offer a subject matter Twitter, LinkedIn,
expert Webinar with Facebook, etc., to
Testimonial + content announce availability
as a knowledge kit for
tire-kickers
14. S AMPLE : N EW L IFE /O LD C ONTENT
Repurposed
targeted sections of
existing white
papers
White papers were
too old to use as is;
this project
extended their
usefulness
New medium and
new information
created content that
gained new life
15. S AMPLE : F ILLING THE G AP
Content audit
showed lack of
assets tied to
sales cycle
This datacenter
virtualization
timeline for Sun
Microsystems filled
the gap between
awareness and
internal advocacy
16. S AMPLE : C LOSE THE D EAL
Using a PowerPoint
generator tool, this
asset built a
personalized PPT
deck with charts,
data, analyst info to
help make a case for
a project.
17. S UCCESS S TORY: S UN
M ICROSYSTEMS
Content-rich site with passive
E-mail profiling back-end
18. EVOLUTION C OMMUNICATIONS G ROUP
C APABILITIES & B ENEFITS
Active Social Media Presence, Participation
and Brand Monitoring
Content Auditing = Tool to Assess Current
Content Relevance
Thorough Content Gap Analysis
Deeper Competitive Analysis
Fine-tuned Market Positioning
Targeted Messaging = Authentic exchange
with audience based on expressed needs
“Evergreen” Go-to-Market Assets
19. Mark Evertz
EVolution Communications Group
Phone:
E-mail: EvInOregon@gmail.com
Twitter: @MarkAEvertz
Evolved Thinking (Blog): http://markevertz.com
THANK YOU!