Auto attendant / direct receptionist package for a customer; customized auto attendant with find-me-follow-me to reach his employees at different times.

1. Customized Auto Attendant
A customer wanted a five extension direct receptionist
package to execute call-transfer at different times
Challenge: A customer called me who wanted a five extension
package, or a DR2, for $39.95. He had five different employees who
he wanted his clients to be able to reach. The problem was that each
of the five employees worked during different times of the day. He
wanted AccessDirect to set up an auto-attendant where each of the
extensions could execute the call-transfer or ‘find me follow me’
feature only during the hours the
person was working, and go directly to
voicemail when the person was off.
Solution: Access Direct custom built
the auto-attendant for this customer
that fit the needs of him, his
employees and his customers. The
find-me-follow-me is programmed to
reach each of his employees or
extensions at different times in the
day, and messages are taken when the
employees are not available.
Results: The customer is extremely
pleased at how well the AccessDirect
auto-attendant works for his needs. His employees can all still work
their separate hours, and they don’t have to worry about having their
cell phone ring when they are ‘off the clock.’ The customer was very
appreciative and thrilled that AccessDirect was able to provide this
unique set up for his business, as other similar services would not
change the ‘find-me’ times for each of his mailboxes.
Contact US
Call or Email Us - 877-599-6500
We want to talk with you! Our sales representatives are
available from 8 a.m. to 5 p.m. CST to assist you in answering

2. any questions you may have regarding our PBX phone
services.
Sales - Ext 12 - sales@messagingservice.com
Customer Service - Ext 11 - service@messagingservice.com
Billing - Ext 16 - billing@messagingservice.com
Website: http://www.messagingservice.com