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Leveraging SharePoint For
               Project Management Success


                    Dux Raymond Sy, PMP
Innovative-e




                               Hyatt Regency SFO
                               January 27, 2009
                               1.30pm – 5.00pm
Activity: The Reality of Project Inefficiencies
  On a sheet of paper, identify three challenges in
   managing project information

  For example:
      Multiple tools used
      Cannot keep track of document versions
      Cannot define access control

  Swap this sheet of paper with another person
      Edit their challenges
      Add your challenges
Class Objectives
  After completing this class, you will be able to leverage the
   benefits of utilizing SharePoint as a Project Management
   Information System (PMIS)

  In addition, you will be able to
    Build a SharePoint PMIS
    Identify relevant PMIS components
    Customize project stakeholders’ access requirements
    Monitor and analyze project schedule, risks and
     milestones
    Generate on-demand project status reports
    Synchronize common project management tools
Dux Raymond Sy, PMP
                  Managing Partner, Innovative-E, Inc.

                  Author, “SharePoint for Project
                   Management” by O’Reilly Media

                  Contract Author & Instructor,
                   Learning Tree International

  For more information, connect with Dux

      E-Mail: dux.sy@innovative-e.com

      LinkedIn: LinkedIn.com/in/meetdux

      Blog: Meetdux.com

      Twitter: @meetdux
Agenda
  Why SharePoint?

  Setting Up a SharePoint PMIS

  Adding PMIS Components

  Including Project Stakeholders to the PMIS

  Supporting Team Collaboration

  Project Tracking and Reporting

  Adapting SharePoint to Your Project Environment

  Summary
Share

 +

Point
What’s SharePoint?
  Allows individuals in an organization to easily create and
   manage their own collaborative Web sites
    Simplifies how people find and share information across
     boundaries, and enabling better informed decisions
    Seamlessly integrates with Windows and MS Office

  Does not refer to a specific product or technology
    Using the word “Microsoft SharePoint” is like using the
     word “Microsoft Office”
    Refers to several aspects of Web-based collaborative
     solutions
      Windows SharePoint Services (WSS) 3.0
      Microsoft Office SharePoint Server (MOSS) 2007
WSS and MOSS
  WSS is the core technology of Microsoft SharePoint
    If SharePoint is a car, WSS can be considered the “engine”
    Provides the core technology that supports document
     management and team collaboration
    WSS is available for free as long as your organization is
     utilizing Windows Server 2003 or above

  MOSS extends the capabilities of WSS
    Going back to our car analogy, MOSS provides extended
     capabilities such as GPS, a DVD system, Voice Commands
    Extended features include Enterprise search,
     Personalization, Enterprise Content Management, etc.
    Unlike WSS, MOSS is not available for free
What’s a PMIS?
  A standardized set of automated project management
   tools available within the organization and integrated into
   a system

  Used by the project management team to
    Support the generation and maintenance of project
     artifacts
    Facilitate communication and feedback
    Monitor project activities
    Control project changes
    Analyze and forecast project performance

  Contains real-time information essential for initiating,
   planning, executing, controlling, and closing a project
What’s out there?
  Microsoft SharePoint

  Microsoft Project Server

  Clarity

  Primavera

  Web-based
    Google Team Site
    Basecamp
    Zoho
SharePoint as a PMIS
  Individual projects can have a collaborative web site

  Access can be limited to the project team and
   appropriate stakeholders

  Project artifacts can be centrally stored and maintained

  Project communications can be streamlined

  Relatively easy to use
    IT intervention is minimal
    Based on familiar tools and
     technologies: Web, Windows,
     Microsoft Office
Agenda
  Why SharePoint?

  Setting Up a SharePoint PMIS

  Adding PMIS Components

  Including Project Stakeholders to the PMIS

  Supporting Team Collaboration

  Project Tracking and Reporting

  Adapting SharePoint to Your Project Environment

  Summary
Laying the Foundation
  As soon as the project gets started, a PMIS should be
   created

  In SharePoint,
   the first step is
   to create a site
SharePoint Site Hierarchy
  SharePoint sites are organized in a hierarchy
    Top-level site
    Sub-site
                      Top-level site

                                                   Sub-sites




                                 Site Collection
Deciding PMIS Hierarchy
  With your organization, choose one of the two high-level
   PMIS hierarchy options:
     Single site collection that includes a top-level PMO
      site and all project sites are sub-sites
     Multiple site collections where
      each project site is an independent
      site collection
Site Creation
  Two main ways of creating a SharePoint sub-site
    Directly from a top-level site using a Web browser
    From any Microsoft Office application

  Steps to create a sub-site:
  1.  Go to the Create page
  2.  Select Sites and Workspaces
  3.  Specify Site Creation Settings
Workshop 1: Creating a SharePoint PMIS




     Please refer to the Workshop Manual
Refining the PMIS
  Determine if any organizational standards exist for
    PMIS look and feel
    Navigation
    Usability

  Project-specific needs
    Regional settings
    Site usage
      Auditing needs
      Regulatory compliance
Agenda
  Why SharePoint?

  Setting Up a SharePoint PMIS

  Adding PMIS Components

  Including Project Stakeholders to the PMIS

  Supporting Team Collaboration

  Project Tracking and Reporting

  Adapting SharePoint to Your Project Environment

  Summary
PMIS Should Enable a Project Team to
  Centralize project information
    May include project contacts, calendar, documents,
     templates, forms, and checklists
    Maintain history & define access privileges

  Facilitate project communication and collaboration
    Collaborative activities such as scheduling a meeting,
     jointly developing a proposal or informally brainstorming
     on project strategies should be supported

  Automate project processes

  In SharePoint, information is stored and organized in lists
   and libraries
SharePoint Lists
  A collection of shared information items
    Most of the information in a SharePoint site is organized
     and stored in lists
    Everyone who has access to the site is able to view lists

  Viewing a list is comparable to viewing information in a
   spreadsheet
Common Lists in a SharePoint PMIS
  Calendar

  Contacts

  Project task

  Issue tracking

  Custom List
Components of a List
  Lists are composed of two key sections
  1. List toolbar
    –  New
    –  Actions
    –  Settings
    –  View
  2. List item(s)
Creating a List
  Two types of lists that can be created
    Out-of-the-box list
    Custom list

  Steps to create a list:
  1.  Go to the Create page
  2.  Select the type of list to be created
  3.  Specify the list settings
Workshop 2: Creating and Populating Lists




      Please refer to the Workshop Manual
Libraries
  Files are stored and organized in libraries
    Similar to storing files in folders

  Provides a centralized location
    Document storage
    Controlled access of documents

  Libraries are advanced lists
    Features and functionalities in lists are mostly applicable
     to libraries

  There are four types of libraries
    In a PMIS, you would typically use a document library
Creating a Document Library
  Multiple ways to create a document library
    From the browser
    From Microsoft Office

  Steps to create a list:
  1.  Go to the Create page
  2.  Select Document Library
  3.  Specify the list settings
Workshop 3: Creating a Document Library




     Please refer to the Workshop Manual
Agenda
  Why SharePoint?

  Setting Up a SharePoint PMIS

  Adding PMIS Components

  Including Project Stakeholders to the PMIS

  Supporting Team Collaboration

  Project Tracking and Reporting

  Adapting SharePoint to Your Project Environment

  Summary
Adapting Communications Requirements
  Time and effort are invested in planning project
   communications
    Project communication plan should map to SharePoint
     access requirements

  Information needs of stakeholders
    Identify the type of information a stakeholder would need
    What is the frequency?
    Will they retrieve the information or should it be sent to
     them?

  Stakeholder influence and interest defines PMIS access
    How much access would a stakeholder have?
SharePoint Site Access
  SharePoint sites are intended for a community of users
    It is the responsibility of the site owner to define who the
     site members are

  Typically, site membership is defined when the site is being
   created
    Site membership also defines what the member can do

  How are site members added?
  1. Site members can be manually added by the site owner
  2. Site access can be requested by any user
Site Permissions
  Two ways to assign permissions
    SharePoint Groups
    Individual user permissions

  Default permission levels in SharePoint include:
    Full Control: has full site control
    Design: can add content and customize pages
    Contribute: can add content
    Read: has read-only access to the site

  Best Practice: vast majority of users will have Contribute
   permission
Workshop 4: Adding Stakeholders




     Please refer to the Workshop Manual
Access Level
  Site

  List or Library

  Item Level
Agenda
  Why SharePoint?

  Setting Up a SharePoint PMIS

  Adding PMIS Components

  Including Project Stakeholders to the PMIS

  Supporting Team Collaboration

  Project Tracking and Reporting

  Adapting SharePoint to Your Project Environment

  Summary
Information Management Challenges
  Real-time
    Developing or working with information among a group at
     the same time
    Need instant communication among group members

  Offline
    Collaboration between varying time zones
    Discussion and feedback mechanism is needed

  Remote access
    Making information accessible anytime anywhere
Revisiting Lists and Libraries
  Apart from centrally storing documents, lists and document
   libraries provide several document management features
    Check-out/check-in
    Version history
    Content approval
Workshop 5: Updating a Project Document




     Please refer to the Workshop Manual
Collaboration Tools

  Wikis
    A Web site in which users can easily edit any page
    In project environments, it provides an easy way to record
     lessons learned

  Discussion boards
    Similar to online message boards on the Web
    Like news groups or Web logs
    Provides threaded discussion capability
    Participants can reply to any message in the discussion
Example: Clarifying Requirements
Integrating Microsoft Office 2007
  Outlook
    Synchronize calendars and contacts
    Display tasks, libraries, discussion boards

  Excel
    Synchronize spreadsheets to SharePoint lists
Agenda
  Why SharePoint?

  Setting Up a SharePoint PMIS

  Adding PMIS Components

  Including Project Stakeholders to the PMIS

  Supporting Team Collaboration

  Project Tracking and Reporting

  Adapting SharePoint to Your Project Environment

  Summary
Project Tracking
  Making time to gather intelligence about the progress of the
   project is a significant priority for the project manager

  What critical elements of a project do you track?
    Schedule
    Risks / Issues
    Changes
    _____________________
    _____________________
SharePoint Project Tracking Components
  Project Task List
    Define project tasks, assignments, start date, & due date
    Indicate task status
    Track percentage complete
    Display information in a Gantt chart view

  Issue Tracking List
    Manage issues
    Assign responsibilities
    Specify progress
    Identify solution
Workshop 6: Project Tracking




      Please refer to the Workshop Manual
SharePoint Project Reporting Tools
  Custom Views
    Views that are created to match user or group interest
    For example, we are interested in viewing project
     documents that were modified by the sponsor during
     project initiation

  Web Parts
    Customizable software components that serves a
     particular purpose
    Can be used to create project dashboards
Workshop 7: Creating a Project Dashboard




     Please refer to the Workshop Manual
Agenda
  Why SharePoint?

  Setting Up a SharePoint PMIS

  Adding PMIS Components

  Including Project Stakeholders to the PMIS

  Supporting Team Collaboration

  Project Tracking and Reporting

  Adapting SharePoint to Your Project Environment

  Summary
It must be considered that there is nothing more difficult
to carry out nor more doubtful of success nor more
dangerous to handle than to initiate a new order of
things.

     —Niccolò Machiavelli, Italian statesman and philosopher

  The challenge in a major technology rollout is …

  Remember, people can change as
    The change is worthwhile
    It would bring great benefits primarily at a personal level
     then at the organizational level
Creating and Reusing Templates
  An existing SharePoint PMIS can be saved as a site template
    All the lists, libraries, views, and Web Parts that were used
     will be stored
    The content can be optionally stored as well

  The site template can be used as a basis for the creation of
   a new PMIS
Provide User Support
  Training
    Books
    Web-based videos
    Instructor-led

  Self-service help / FAQ
    Checklists
    Templates
    How-to Guides

  Feedback mechanism
    Gather user ideas, suggestions, comments
Agenda
  Why SharePoint?

  Setting Up a SharePoint PMIS

  Adding PMIS Components

  Including Project Stakeholders to the PMIS

  Supporting Team Collaboration

  Project Tracking and Reporting

  Adapting SharePoint to Your Project Environment

  Summary
Summary
  You are now able to leverage the benefits of utilizing
   SharePoint as a Project Management Information System
   (PMIS)

  In addition, you are now able to
    Build a SharePoint PMIS
    Identify relevant PMIS components
    Customize project stakeholders’ access requirements
    Monitor and analyze project schedule, risks and
     milestones
    Generate on-demand project status reports
    Synchronize common project management tools
Thank You!


Innovative-e




               Keep in touch  meetdux.com

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"Leveraging SharePoint for Project Management" for SPTech Conference SFO

  • 1. Leveraging SharePoint For Project Management Success Dux Raymond Sy, PMP Innovative-e Hyatt Regency SFO January 27, 2009 1.30pm – 5.00pm
  • 2. Activity: The Reality of Project Inefficiencies   On a sheet of paper, identify three challenges in managing project information   For example:   Multiple tools used   Cannot keep track of document versions   Cannot define access control   Swap this sheet of paper with another person   Edit their challenges   Add your challenges
  • 3. Class Objectives   After completing this class, you will be able to leverage the benefits of utilizing SharePoint as a Project Management Information System (PMIS)   In addition, you will be able to   Build a SharePoint PMIS   Identify relevant PMIS components   Customize project stakeholders’ access requirements   Monitor and analyze project schedule, risks and milestones   Generate on-demand project status reports   Synchronize common project management tools
  • 4. Dux Raymond Sy, PMP   Managing Partner, Innovative-E, Inc.   Author, “SharePoint for Project Management” by O’Reilly Media   Contract Author & Instructor, Learning Tree International   For more information, connect with Dux   E-Mail: dux.sy@innovative-e.com   LinkedIn: LinkedIn.com/in/meetdux   Blog: Meetdux.com   Twitter: @meetdux
  • 5. Agenda   Why SharePoint?   Setting Up a SharePoint PMIS   Adding PMIS Components   Including Project Stakeholders to the PMIS   Supporting Team Collaboration   Project Tracking and Reporting   Adapting SharePoint to Your Project Environment   Summary
  • 7. What’s SharePoint?   Allows individuals in an organization to easily create and manage their own collaborative Web sites   Simplifies how people find and share information across boundaries, and enabling better informed decisions   Seamlessly integrates with Windows and MS Office   Does not refer to a specific product or technology   Using the word “Microsoft SharePoint” is like using the word “Microsoft Office”   Refers to several aspects of Web-based collaborative solutions   Windows SharePoint Services (WSS) 3.0   Microsoft Office SharePoint Server (MOSS) 2007
  • 8. WSS and MOSS   WSS is the core technology of Microsoft SharePoint   If SharePoint is a car, WSS can be considered the “engine”   Provides the core technology that supports document management and team collaboration   WSS is available for free as long as your organization is utilizing Windows Server 2003 or above   MOSS extends the capabilities of WSS   Going back to our car analogy, MOSS provides extended capabilities such as GPS, a DVD system, Voice Commands   Extended features include Enterprise search, Personalization, Enterprise Content Management, etc.   Unlike WSS, MOSS is not available for free
  • 9. What’s a PMIS?   A standardized set of automated project management tools available within the organization and integrated into a system   Used by the project management team to   Support the generation and maintenance of project artifacts   Facilitate communication and feedback   Monitor project activities   Control project changes   Analyze and forecast project performance   Contains real-time information essential for initiating, planning, executing, controlling, and closing a project
  • 10. What’s out there?   Microsoft SharePoint   Microsoft Project Server   Clarity   Primavera   Web-based   Google Team Site   Basecamp   Zoho
  • 11. SharePoint as a PMIS   Individual projects can have a collaborative web site   Access can be limited to the project team and appropriate stakeholders   Project artifacts can be centrally stored and maintained   Project communications can be streamlined   Relatively easy to use   IT intervention is minimal   Based on familiar tools and technologies: Web, Windows, Microsoft Office
  • 12. Agenda   Why SharePoint?   Setting Up a SharePoint PMIS   Adding PMIS Components   Including Project Stakeholders to the PMIS   Supporting Team Collaboration   Project Tracking and Reporting   Adapting SharePoint to Your Project Environment   Summary
  • 13. Laying the Foundation   As soon as the project gets started, a PMIS should be created   In SharePoint, the first step is to create a site
  • 14. SharePoint Site Hierarchy   SharePoint sites are organized in a hierarchy   Top-level site   Sub-site Top-level site Sub-sites Site Collection
  • 15. Deciding PMIS Hierarchy   With your organization, choose one of the two high-level PMIS hierarchy options:   Single site collection that includes a top-level PMO site and all project sites are sub-sites   Multiple site collections where each project site is an independent site collection
  • 16. Site Creation   Two main ways of creating a SharePoint sub-site   Directly from a top-level site using a Web browser   From any Microsoft Office application   Steps to create a sub-site: 1.  Go to the Create page 2.  Select Sites and Workspaces 3.  Specify Site Creation Settings
  • 17. Workshop 1: Creating a SharePoint PMIS Please refer to the Workshop Manual
  • 18. Refining the PMIS   Determine if any organizational standards exist for   PMIS look and feel   Navigation   Usability   Project-specific needs   Regional settings   Site usage   Auditing needs   Regulatory compliance
  • 19. Agenda   Why SharePoint?   Setting Up a SharePoint PMIS   Adding PMIS Components   Including Project Stakeholders to the PMIS   Supporting Team Collaboration   Project Tracking and Reporting   Adapting SharePoint to Your Project Environment   Summary
  • 20. PMIS Should Enable a Project Team to   Centralize project information   May include project contacts, calendar, documents, templates, forms, and checklists   Maintain history & define access privileges   Facilitate project communication and collaboration   Collaborative activities such as scheduling a meeting, jointly developing a proposal or informally brainstorming on project strategies should be supported   Automate project processes   In SharePoint, information is stored and organized in lists and libraries
  • 21. SharePoint Lists   A collection of shared information items   Most of the information in a SharePoint site is organized and stored in lists   Everyone who has access to the site is able to view lists   Viewing a list is comparable to viewing information in a spreadsheet
  • 22. Common Lists in a SharePoint PMIS   Calendar   Contacts   Project task   Issue tracking   Custom List
  • 23. Components of a List   Lists are composed of two key sections 1. List toolbar –  New –  Actions –  Settings –  View 2. List item(s)
  • 24. Creating a List   Two types of lists that can be created   Out-of-the-box list   Custom list   Steps to create a list: 1.  Go to the Create page 2.  Select the type of list to be created 3.  Specify the list settings
  • 25. Workshop 2: Creating and Populating Lists Please refer to the Workshop Manual
  • 26. Libraries   Files are stored and organized in libraries   Similar to storing files in folders   Provides a centralized location   Document storage   Controlled access of documents   Libraries are advanced lists   Features and functionalities in lists are mostly applicable to libraries   There are four types of libraries   In a PMIS, you would typically use a document library
  • 27. Creating a Document Library   Multiple ways to create a document library   From the browser   From Microsoft Office   Steps to create a list: 1.  Go to the Create page 2.  Select Document Library 3.  Specify the list settings
  • 28. Workshop 3: Creating a Document Library Please refer to the Workshop Manual
  • 29. Agenda   Why SharePoint?   Setting Up a SharePoint PMIS   Adding PMIS Components   Including Project Stakeholders to the PMIS   Supporting Team Collaboration   Project Tracking and Reporting   Adapting SharePoint to Your Project Environment   Summary
  • 30. Adapting Communications Requirements   Time and effort are invested in planning project communications   Project communication plan should map to SharePoint access requirements   Information needs of stakeholders   Identify the type of information a stakeholder would need   What is the frequency?   Will they retrieve the information or should it be sent to them?   Stakeholder influence and interest defines PMIS access   How much access would a stakeholder have?
  • 31. SharePoint Site Access   SharePoint sites are intended for a community of users   It is the responsibility of the site owner to define who the site members are   Typically, site membership is defined when the site is being created   Site membership also defines what the member can do   How are site members added? 1. Site members can be manually added by the site owner 2. Site access can be requested by any user
  • 32. Site Permissions   Two ways to assign permissions   SharePoint Groups   Individual user permissions   Default permission levels in SharePoint include:   Full Control: has full site control   Design: can add content and customize pages   Contribute: can add content   Read: has read-only access to the site   Best Practice: vast majority of users will have Contribute permission
  • 33. Workshop 4: Adding Stakeholders Please refer to the Workshop Manual
  • 34. Access Level   Site   List or Library   Item Level
  • 35. Agenda   Why SharePoint?   Setting Up a SharePoint PMIS   Adding PMIS Components   Including Project Stakeholders to the PMIS   Supporting Team Collaboration   Project Tracking and Reporting   Adapting SharePoint to Your Project Environment   Summary
  • 36. Information Management Challenges   Real-time   Developing or working with information among a group at the same time   Need instant communication among group members   Offline   Collaboration between varying time zones   Discussion and feedback mechanism is needed   Remote access   Making information accessible anytime anywhere
  • 37. Revisiting Lists and Libraries   Apart from centrally storing documents, lists and document libraries provide several document management features   Check-out/check-in   Version history   Content approval
  • 38. Workshop 5: Updating a Project Document Please refer to the Workshop Manual
  • 39. Collaboration Tools   Wikis   A Web site in which users can easily edit any page   In project environments, it provides an easy way to record lessons learned   Discussion boards   Similar to online message boards on the Web   Like news groups or Web logs   Provides threaded discussion capability   Participants can reply to any message in the discussion
  • 41. Integrating Microsoft Office 2007   Outlook   Synchronize calendars and contacts   Display tasks, libraries, discussion boards   Excel   Synchronize spreadsheets to SharePoint lists
  • 42. Agenda   Why SharePoint?   Setting Up a SharePoint PMIS   Adding PMIS Components   Including Project Stakeholders to the PMIS   Supporting Team Collaboration   Project Tracking and Reporting   Adapting SharePoint to Your Project Environment   Summary
  • 43. Project Tracking   Making time to gather intelligence about the progress of the project is a significant priority for the project manager   What critical elements of a project do you track?   Schedule   Risks / Issues   Changes   _____________________   _____________________
  • 44. SharePoint Project Tracking Components   Project Task List   Define project tasks, assignments, start date, & due date   Indicate task status   Track percentage complete   Display information in a Gantt chart view   Issue Tracking List   Manage issues   Assign responsibilities   Specify progress   Identify solution
  • 45. Workshop 6: Project Tracking Please refer to the Workshop Manual
  • 46. SharePoint Project Reporting Tools   Custom Views   Views that are created to match user or group interest   For example, we are interested in viewing project documents that were modified by the sponsor during project initiation   Web Parts   Customizable software components that serves a particular purpose   Can be used to create project dashboards
  • 47. Workshop 7: Creating a Project Dashboard Please refer to the Workshop Manual
  • 48. Agenda   Why SharePoint?   Setting Up a SharePoint PMIS   Adding PMIS Components   Including Project Stakeholders to the PMIS   Supporting Team Collaboration   Project Tracking and Reporting   Adapting SharePoint to Your Project Environment   Summary
  • 49. It must be considered that there is nothing more difficult to carry out nor more doubtful of success nor more dangerous to handle than to initiate a new order of things. —Niccolò Machiavelli, Italian statesman and philosopher   The challenge in a major technology rollout is …   Remember, people can change as   The change is worthwhile   It would bring great benefits primarily at a personal level then at the organizational level
  • 50. Creating and Reusing Templates   An existing SharePoint PMIS can be saved as a site template   All the lists, libraries, views, and Web Parts that were used will be stored   The content can be optionally stored as well   The site template can be used as a basis for the creation of a new PMIS
  • 51. Provide User Support   Training   Books   Web-based videos   Instructor-led   Self-service help / FAQ   Checklists   Templates   How-to Guides   Feedback mechanism   Gather user ideas, suggestions, comments
  • 52. Agenda   Why SharePoint?   Setting Up a SharePoint PMIS   Adding PMIS Components   Including Project Stakeholders to the PMIS   Supporting Team Collaboration   Project Tracking and Reporting   Adapting SharePoint to Your Project Environment   Summary
  • 53. Summary   You are now able to leverage the benefits of utilizing SharePoint as a Project Management Information System (PMIS)   In addition, you are now able to   Build a SharePoint PMIS   Identify relevant PMIS components   Customize project stakeholders’ access requirements   Monitor and analyze project schedule, risks and milestones   Generate on-demand project status reports   Synchronize common project management tools
  • 54. Thank You! Innovative-e Keep in touch  meetdux.com