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Portland, Oregon
Friday, Feb. 28, 2014

SearchFest 2014
How to Get Your Content Marketing Up and Running

#SearchFest
Session Description
Portland, Oregon
Friday, Feb. 28, 2014

Leading businesses know that in addition to standard web
pages describing their products and services, one of their
best online marketing tools is useful content. So you
totally buy in to the fact that content IS the new marketing,
but how do you get your organization engaged and started
down the content marketing path? In this session you will
learn how to get organized, create your plan, generate
great ideas for content (even if you think your business is
boring), and consistently create content your market will
enjoy.
#SearchFest
Today’s Presenters
Portland, Oregon
Friday, Feb. 28, 2014

@ArnieK

@MikeCorak

#SearchFest

Arnie Kuenn, CEO | Vertical Measures
• CEO of Vertical Measures – A Search, Social and Content Marketing
Agency.
• Instructor for the Content Marketing Institute and Online Marketing
Institute.
• Writes for Marketing Land and Chief Content Office. Been an Internet
Marketer longer than Google existed.

Mike Corak, Executive Vice President, Strategy | ethology
• Executive Vice President of Strategy, a full service digital agency for
challenger brands.
• Has developed and implemented winning digital strategies for many of
the world’s leading brands like Coca-Cola, FedEx, Nike, and Disney.
• Frequent webinar and blog contributor (Econsultancy, AMA, etc),
SEMPO board member.
• Does not have a book, so you get the picture thumbnail from before his
hair was gray.
3
Agenda
Portland, Oregon
Friday, Feb. 28, 2014

What is Content Marketing and Why Should You Care?
Getting Organized: Content Marketing Planning

How to Get Started

#SearchFest

4
What Content Marketing Isn’t?
Portland, Oregon
Friday, Feb. 28, 2014

• Content Marketing isn’t SEO (that’s an integration point)
• Content Marketing isn’t your blog post or what you’re
doing on Facebook (that’s publication)
• Content Marketing isn’t Content Strategy (that’s the plan)

Content Marketing isn’t BULLS&%T!
#SearchFest

5
What IS Content Marketing?
Portland, Oregon
Friday, Feb. 28, 2014

• Content marketing is the art of providing relevant,
valuable content to your customers without selling or
interrupting them.
• Instead of pitching your products or services, you are
delivering information that makes your prospects more
informed before they buy.

• If you deliver consistent, ongoing valuable information to
your prospects, they ultimately reward you
with their business and loyalty.

http://www.verticalmeasures.com/what-is-content-marketing-free-guide/
#SearchFest

6
Portland, Oregon
Friday, Feb. 28, 2014

#SearchFest

7
“Programs” vs. Tactics
Portland, Oregon
Friday, Feb. 28, 2014

Advertisers are prioritizing
integrated tactics or “programs”
to solve business problems.
Program success is highly
dependent on true integration.

#SearchFest

8
Content Marketing is an
“Integrated Program”

#SearchFest

Portland, Oregon
Friday, Feb. 28, 2014

9
Portland, Oregon
Friday, Feb. 28, 2014

#SearchFest

10
Tactical Integration: Content Strategy
at the Core

Portland, Oregon
Friday, Feb. 28, 2014

content
creation
paid media
promotion

content
strategy

futurefriendly
lifecycle
marketing
(email)

social
promotion
and
discussion

tacticallyagnostic

search
analytics

lenses: local + mobile

#SearchFest

11
Content Strategy and Planning
Process

Portland, Oregon
Friday, Feb. 28, 2014

1. Audience
Intelligence

2. Content
Audit

3. Gap
Analysis

4. Plan
Creation

5. Plan
Execution

Vernacular &
Demand

Quantitative &
Qualitative

Categories &
Topics

Tactics &
Prioritization

Analysis &
Agility

lenses: local + device
#SearchFest

12
Purposeful Content
Portland, Oregon
Friday, Feb. 28, 2014

BRAND
Supports business
objectives

SEARCH
Findable by search
engines

#SearchFest

VISITORS
Fulfills audience
needs

13
Content Demand Through Digital Data
Portland, Oregon
Friday, Feb. 28, 2014

Search
Intelligence

Social
Intelligence

Identify consumer vernacular, popularity,
associated and common interests, and
content types to inform content strategy

#SearchFest

Content Demand

Other sources for content marketing
insights:
• Focus groups, surveys, polls
• Website analytics
• Social analytics
• Site search
• Competitive efforts
• Stated email interests
14
What Are You About? Taxonomies &
Personas Based on Content Demand

Portland, Oregon
Friday, Feb. 28, 2014

ATM
ATM equipment
ATM parts

products/parts

generic

ATM machine
cash machine

ATM models
teller machine
ATM companies
ATM manufactures

company/provider

Nautilus Hyosung

sale/purchase

ATM machines for sale
buy ATM machines

ATM providers
ATM business
ATM security
ATM services

technology/services

info

ATM solutions
ATM placement

ATM repair
owning an ATM

#SearchFest

15
Qualitative Audit: Best Practices
Portland, Oregon
Friday, Feb. 28, 2014

Useful and usable
Redundant, outdated, trivial (ROT)
Meets audiences’ needs
Balances business objectives
Voice, tone & style
Sharable
Optimized for intended channel

#SearchFest

16
Qualitative Audit: Throughout the Funnel
Portland, Oregon
Friday, Feb. 28, 2014

OTHER
PAID
REFERRAL
DISPLAY
CLICK

THE PATH
TO
PURCHASE

SOCIAL
EMAIL

3.1

1.9

1.4

ASSIST INTERACTION

2.2

DIRECT

PURCHASE

Acts more as an

LEGEND

ORGANIC
SEARCH

PAID
SEARCH

1.0

0.9

0.8

0.5

Acts more as a

LAST INTERACTION

A channel’s position on the chart is defined by the
“assist/last interaction ratio”

Awareness
#SearchFest

Consideration

Intent

Decision
17
Qualitative Audit: Varied Content Types
Portland, Oregon
Friday, Feb. 28, 2014

Content Type Opportunities:
Most companies lack visual content
balance and variation.
Few customize and have enough
content related to consumer
desires within various lenses
(device and local).
Tip: Analyze competitively
performing content for type to
assist in understanding where the
“bar” is, and what it may take to
surpass performance.

#SearchFest

18
Qualitative Audit: Context
Portland, Oregon

“Content is King, But Context Rules” Gary Vee

#SearchFest

Friday, Feb. 28, 2014

19
Qualitative Audit
Portland, Oregon
Friday, Feb. 28, 2014

Trending: Content Attribution
#SearchFest

20
GAP Analysis
Portland, Oregon
Friday, Feb. 28, 2014

#SearchFest

21
#1 Impediment to Tactical Integration?
Portland, Oregon
Friday, Feb. 28, 2014

Silos: You brought them in, you can take them out!
#SearchFest

22
Cultural Shifts That Break Down Silos
Portland, Oregon
Friday, Feb. 28, 2014

• Reimagine your organizational structure, processes, and
operations design

• Rally teams around content marketing program
• Assign common success KPIs across teams (incentives)
• Create a senior level content position
• Include cross-channel teamwork in performance reviews
• Celebrate group successes
• Educate!

#SearchFest

23
Resourcing

Portland, Oregon
Friday, Feb. 28, 2014

Roles & Responsibilities

Search

catalog all content

Social

PR

manage all content creation,
curation, & distribution
own content calendars &
management tools

Content
Department

Media

Analytics

measure results, arrange
adjustments & optimization
perform content strategy role

Dev

Email

inform & coordinate with offline
& traditional efforts

#CMPlan2014

#SearchFest

24
In-house v. Outsourced
Portland, Oregon
Friday, Feb. 28, 2014

Commonly “In-housed”

Commonly Outsourced

Production level creative and
content creation

Research, strategy and planning

Social posting and brand
interaction

Complex content creation

Internal program management
Business goal reporting and total
ROI analysis

Ideation

External program management

Content tagging
Related development
Media promotion
Program level reporting
Ongoing recommendations and plan
adjustments

#SearchFest

25
Internal Tool Sets
Portland, Oregon
Friday, Feb. 28, 2014

#SearchFest

26
Budgeting for Content Marketing
Portland, Oregon
Friday, Feb. 28, 2014

#SearchFest

27
Media
Portland, Oregon
Friday, Feb. 28, 2014

“Market Your Marketing” – Jay Baer

PPC

RETARGETING

NATIVE

SOCIAL

MOBILE

EXCHANGES

NETWORKS

ENGAGING

#SearchFest

28
Portland, Oregon
Friday, Feb. 28, 2014

How to Get Started

#SearchFest

29
Portland, Oregon
Friday, Feb. 28, 2014

#SearchFest

30
Portland, Oregon
Friday, Feb. 28, 2014

#SearchFest

31
Portland, Oregon
Friday, Feb. 28, 2014

#SearchFest

32
Content Marketing Research
Portland, Oregon
Friday, Feb. 28, 2014

#SearchFest

33
What Are We Searching For?
Portland, Oregon
Friday, Feb. 28, 2014

#SearchFest

34
Start Your Research Here!
Portland, Oregon
Friday, Feb. 28, 2014

#SearchFest

35
Online Research Tools
Portland, Oregon
Friday, Feb. 28, 2014

Google Keyword Suggest

Relate Searches

#SearchFest

36
More Google Research Tools
Portland, Oregon
Friday, Feb. 28, 2014

YouTube Related Searches

#SearchFest

37
Portland, Oregon
Friday, Feb. 28, 2014

More than 410 questions
about “visit the grand
canyon” (exact match).
More than 3,400 using
broad match!

#SearchFest

38
Portland, Oregon
Friday, Feb. 28, 2014

#SearchFest

39
Portland, Oregon
Friday, Feb. 28, 2014

Long tail searches
are the key to
success!

#SearchFest

40
Portland, Oregon
Friday, Feb. 28, 2014

#SearchFest

41
Portland, Oregon
Friday, Feb. 28, 2014

#SearchFest

42
#SearchFest

43
Address Pricing / Cost
Portland, Oregon
Friday, Feb. 28, 2014

#SearchFest

44
Comparisons
Portland, Oregon
Friday, Feb. 28, 2014

Showcase your product or service then compare and contrast to others.
#SearchFest

45
Lists – People Still Love Them
Portland, Oregon
Friday, Feb. 28, 2014

#SearchFest

46
Resource Pages
Portland, Oregon
Friday, Feb. 28, 2014

38 links to this page

111 links to this page
#SearchFest

47
Videos! – They Are Not That Hard
Portland, Oregon
Friday, Feb. 28, 2014

Interviews

Behind the Scenes
#SearchFest

Fun

Product Demos
48
FREE GUIDES & White Papers
Portland, Oregon
Friday, Feb. 28, 2014

- Lead generator
- Link attractor
- Long life span

#SearchFest

49
Portland, Oregon
Friday, Feb. 28, 2014

#SearchFest

50
Portland, Oregon
Friday, Feb. 28, 2014

#SearchFest

51
Portland, Oregon
Friday, Feb. 28, 2014

#SearchFest

52
Portland, Oregon
Friday, Feb. 28, 2014

Buyers need information that helps
them make an informed decision.
Businesses that provide the
content those people are
searching for - will win.

#SearchFest

53
Portland, Oregon
Friday, Feb. 28, 2014

The best time to start a content
marketing program is 5 years ago.

The second best time is NOW!

#SearchFest

54
Portland, Oregon
Friday, Feb. 28, 2014

www.VerticalMeasures.com
Shameless Plug:
We offer the best ½ and full day content marketing
workshops in the industry and can bring them to you.
Tweet:
Content Marketing Book – @AccelerateBook is FREE on
Amazon – Today only! #SearchFest

@ArnieK
#SearchFest

55
Questions?
Portland, Oregon
Friday, Feb. 28, 2014

#SearchFest

56
Portland, Oregon
Friday, Feb. 28, 2014

@MikeCorak
#SearchFest

@ArnieK
57

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How to Get Your Content Marketing Up and Running - SearchFest - SEMPDX

  • 1. Portland, Oregon Friday, Feb. 28, 2014 SearchFest 2014 How to Get Your Content Marketing Up and Running #SearchFest
  • 2. Session Description Portland, Oregon Friday, Feb. 28, 2014 Leading businesses know that in addition to standard web pages describing their products and services, one of their best online marketing tools is useful content. So you totally buy in to the fact that content IS the new marketing, but how do you get your organization engaged and started down the content marketing path? In this session you will learn how to get organized, create your plan, generate great ideas for content (even if you think your business is boring), and consistently create content your market will enjoy. #SearchFest
  • 3. Today’s Presenters Portland, Oregon Friday, Feb. 28, 2014 @ArnieK @MikeCorak #SearchFest Arnie Kuenn, CEO | Vertical Measures • CEO of Vertical Measures – A Search, Social and Content Marketing Agency. • Instructor for the Content Marketing Institute and Online Marketing Institute. • Writes for Marketing Land and Chief Content Office. Been an Internet Marketer longer than Google existed. Mike Corak, Executive Vice President, Strategy | ethology • Executive Vice President of Strategy, a full service digital agency for challenger brands. • Has developed and implemented winning digital strategies for many of the world’s leading brands like Coca-Cola, FedEx, Nike, and Disney. • Frequent webinar and blog contributor (Econsultancy, AMA, etc), SEMPO board member. • Does not have a book, so you get the picture thumbnail from before his hair was gray. 3
  • 4. Agenda Portland, Oregon Friday, Feb. 28, 2014 What is Content Marketing and Why Should You Care? Getting Organized: Content Marketing Planning How to Get Started #SearchFest 4
  • 5. What Content Marketing Isn’t? Portland, Oregon Friday, Feb. 28, 2014 • Content Marketing isn’t SEO (that’s an integration point) • Content Marketing isn’t your blog post or what you’re doing on Facebook (that’s publication) • Content Marketing isn’t Content Strategy (that’s the plan) Content Marketing isn’t BULLS&%T! #SearchFest 5
  • 6. What IS Content Marketing? Portland, Oregon Friday, Feb. 28, 2014 • Content marketing is the art of providing relevant, valuable content to your customers without selling or interrupting them. • Instead of pitching your products or services, you are delivering information that makes your prospects more informed before they buy. • If you deliver consistent, ongoing valuable information to your prospects, they ultimately reward you with their business and loyalty. http://www.verticalmeasures.com/what-is-content-marketing-free-guide/ #SearchFest 6
  • 7. Portland, Oregon Friday, Feb. 28, 2014 #SearchFest 7
  • 8. “Programs” vs. Tactics Portland, Oregon Friday, Feb. 28, 2014 Advertisers are prioritizing integrated tactics or “programs” to solve business problems. Program success is highly dependent on true integration. #SearchFest 8
  • 9. Content Marketing is an “Integrated Program” #SearchFest Portland, Oregon Friday, Feb. 28, 2014 9
  • 10. Portland, Oregon Friday, Feb. 28, 2014 #SearchFest 10
  • 11. Tactical Integration: Content Strategy at the Core Portland, Oregon Friday, Feb. 28, 2014 content creation paid media promotion content strategy futurefriendly lifecycle marketing (email) social promotion and discussion tacticallyagnostic search analytics lenses: local + mobile #SearchFest 11
  • 12. Content Strategy and Planning Process Portland, Oregon Friday, Feb. 28, 2014 1. Audience Intelligence 2. Content Audit 3. Gap Analysis 4. Plan Creation 5. Plan Execution Vernacular & Demand Quantitative & Qualitative Categories & Topics Tactics & Prioritization Analysis & Agility lenses: local + device #SearchFest 12
  • 13. Purposeful Content Portland, Oregon Friday, Feb. 28, 2014 BRAND Supports business objectives SEARCH Findable by search engines #SearchFest VISITORS Fulfills audience needs 13
  • 14. Content Demand Through Digital Data Portland, Oregon Friday, Feb. 28, 2014 Search Intelligence Social Intelligence Identify consumer vernacular, popularity, associated and common interests, and content types to inform content strategy #SearchFest Content Demand Other sources for content marketing insights: • Focus groups, surveys, polls • Website analytics • Social analytics • Site search • Competitive efforts • Stated email interests 14
  • 15. What Are You About? Taxonomies & Personas Based on Content Demand Portland, Oregon Friday, Feb. 28, 2014 ATM ATM equipment ATM parts products/parts generic ATM machine cash machine ATM models teller machine ATM companies ATM manufactures company/provider Nautilus Hyosung sale/purchase ATM machines for sale buy ATM machines ATM providers ATM business ATM security ATM services technology/services info ATM solutions ATM placement ATM repair owning an ATM #SearchFest 15
  • 16. Qualitative Audit: Best Practices Portland, Oregon Friday, Feb. 28, 2014 Useful and usable Redundant, outdated, trivial (ROT) Meets audiences’ needs Balances business objectives Voice, tone & style Sharable Optimized for intended channel #SearchFest 16
  • 17. Qualitative Audit: Throughout the Funnel Portland, Oregon Friday, Feb. 28, 2014 OTHER PAID REFERRAL DISPLAY CLICK THE PATH TO PURCHASE SOCIAL EMAIL 3.1 1.9 1.4 ASSIST INTERACTION 2.2 DIRECT PURCHASE Acts more as an LEGEND ORGANIC SEARCH PAID SEARCH 1.0 0.9 0.8 0.5 Acts more as a LAST INTERACTION A channel’s position on the chart is defined by the “assist/last interaction ratio” Awareness #SearchFest Consideration Intent Decision 17
  • 18. Qualitative Audit: Varied Content Types Portland, Oregon Friday, Feb. 28, 2014 Content Type Opportunities: Most companies lack visual content balance and variation. Few customize and have enough content related to consumer desires within various lenses (device and local). Tip: Analyze competitively performing content for type to assist in understanding where the “bar” is, and what it may take to surpass performance. #SearchFest 18
  • 19. Qualitative Audit: Context Portland, Oregon “Content is King, But Context Rules” Gary Vee #SearchFest Friday, Feb. 28, 2014 19
  • 20. Qualitative Audit Portland, Oregon Friday, Feb. 28, 2014 Trending: Content Attribution #SearchFest 20
  • 21. GAP Analysis Portland, Oregon Friday, Feb. 28, 2014 #SearchFest 21
  • 22. #1 Impediment to Tactical Integration? Portland, Oregon Friday, Feb. 28, 2014 Silos: You brought them in, you can take them out! #SearchFest 22
  • 23. Cultural Shifts That Break Down Silos Portland, Oregon Friday, Feb. 28, 2014 • Reimagine your organizational structure, processes, and operations design • Rally teams around content marketing program • Assign common success KPIs across teams (incentives) • Create a senior level content position • Include cross-channel teamwork in performance reviews • Celebrate group successes • Educate! #SearchFest 23
  • 24. Resourcing Portland, Oregon Friday, Feb. 28, 2014 Roles & Responsibilities Search catalog all content Social PR manage all content creation, curation, & distribution own content calendars & management tools Content Department Media Analytics measure results, arrange adjustments & optimization perform content strategy role Dev Email inform & coordinate with offline & traditional efforts #CMPlan2014 #SearchFest 24
  • 25. In-house v. Outsourced Portland, Oregon Friday, Feb. 28, 2014 Commonly “In-housed” Commonly Outsourced Production level creative and content creation Research, strategy and planning Social posting and brand interaction Complex content creation Internal program management Business goal reporting and total ROI analysis Ideation External program management Content tagging Related development Media promotion Program level reporting Ongoing recommendations and plan adjustments #SearchFest 25
  • 26. Internal Tool Sets Portland, Oregon Friday, Feb. 28, 2014 #SearchFest 26
  • 27. Budgeting for Content Marketing Portland, Oregon Friday, Feb. 28, 2014 #SearchFest 27
  • 28. Media Portland, Oregon Friday, Feb. 28, 2014 “Market Your Marketing” – Jay Baer PPC RETARGETING NATIVE SOCIAL MOBILE EXCHANGES NETWORKS ENGAGING #SearchFest 28
  • 29. Portland, Oregon Friday, Feb. 28, 2014 How to Get Started #SearchFest 29
  • 30. Portland, Oregon Friday, Feb. 28, 2014 #SearchFest 30
  • 31. Portland, Oregon Friday, Feb. 28, 2014 #SearchFest 31
  • 32. Portland, Oregon Friday, Feb. 28, 2014 #SearchFest 32
  • 33. Content Marketing Research Portland, Oregon Friday, Feb. 28, 2014 #SearchFest 33
  • 34. What Are We Searching For? Portland, Oregon Friday, Feb. 28, 2014 #SearchFest 34
  • 35. Start Your Research Here! Portland, Oregon Friday, Feb. 28, 2014 #SearchFest 35
  • 36. Online Research Tools Portland, Oregon Friday, Feb. 28, 2014 Google Keyword Suggest Relate Searches #SearchFest 36
  • 37. More Google Research Tools Portland, Oregon Friday, Feb. 28, 2014 YouTube Related Searches #SearchFest 37
  • 38. Portland, Oregon Friday, Feb. 28, 2014 More than 410 questions about “visit the grand canyon” (exact match). More than 3,400 using broad match! #SearchFest 38
  • 39. Portland, Oregon Friday, Feb. 28, 2014 #SearchFest 39
  • 40. Portland, Oregon Friday, Feb. 28, 2014 Long tail searches are the key to success! #SearchFest 40
  • 41. Portland, Oregon Friday, Feb. 28, 2014 #SearchFest 41
  • 42. Portland, Oregon Friday, Feb. 28, 2014 #SearchFest 42
  • 44. Address Pricing / Cost Portland, Oregon Friday, Feb. 28, 2014 #SearchFest 44
  • 45. Comparisons Portland, Oregon Friday, Feb. 28, 2014 Showcase your product or service then compare and contrast to others. #SearchFest 45
  • 46. Lists – People Still Love Them Portland, Oregon Friday, Feb. 28, 2014 #SearchFest 46
  • 47. Resource Pages Portland, Oregon Friday, Feb. 28, 2014 38 links to this page 111 links to this page #SearchFest 47
  • 48. Videos! – They Are Not That Hard Portland, Oregon Friday, Feb. 28, 2014 Interviews Behind the Scenes #SearchFest Fun Product Demos 48
  • 49. FREE GUIDES & White Papers Portland, Oregon Friday, Feb. 28, 2014 - Lead generator - Link attractor - Long life span #SearchFest 49
  • 50. Portland, Oregon Friday, Feb. 28, 2014 #SearchFest 50
  • 51. Portland, Oregon Friday, Feb. 28, 2014 #SearchFest 51
  • 52. Portland, Oregon Friday, Feb. 28, 2014 #SearchFest 52
  • 53. Portland, Oregon Friday, Feb. 28, 2014 Buyers need information that helps them make an informed decision. Businesses that provide the content those people are searching for - will win. #SearchFest 53
  • 54. Portland, Oregon Friday, Feb. 28, 2014 The best time to start a content marketing program is 5 years ago. The second best time is NOW! #SearchFest 54
  • 55. Portland, Oregon Friday, Feb. 28, 2014 www.VerticalMeasures.com Shameless Plug: We offer the best ½ and full day content marketing workshops in the industry and can bring them to you. Tweet: Content Marketing Book – @AccelerateBook is FREE on Amazon – Today only! #SearchFest @ArnieK #SearchFest 55
  • 56. Questions? Portland, Oregon Friday, Feb. 28, 2014 #SearchFest 56
  • 57. Portland, Oregon Friday, Feb. 28, 2014 @MikeCorak #SearchFest @ArnieK 57

Notas do Editor

  1. Understand Usage Heavily searched topics lend themselves to core contentPopular conversational topics lend themselves to quickly digestible and sharable formats
  2. 93% of consumers search the Internet prior to making a purchase.86% us non branded queries.90% Click on organic listings.I just read over this past weekend that Google was down for 5 minutes and Internet traffic dropped 40% in that time. (Search, YouTube, email).