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Websites, Directories,
   Paid Search, Online
Video & Social Media for
     Small Business
WHAT ARE YOU DOING TO GET LEADS?
WHAT ARE YOUR COMPETITORS DOING?
          HOW ARE YOU
    DIFFERENTIATING YOURSELF?
YOUR
CUSTOMERS
   ARE
 ONLINE …
6 of 10 small business owners
turn to the I nte r n et f i rst for
information about local
companies    [1.]
92% of Internet users have researched
  a product or service online, then
  purchased offline from a local
  business at least once
                       [2.]
85% of consumers agree
that the quality of a
business’s website is an
important factor in earning a
customer’s trust  [3.]
40% Online                         8% Online




     U.S. Media          U.S. Advertising
   Consumption    [4.]        Spend
For your
                     business to
                     remain
                     competitive
                     in today's
economy it is imperative you
have a website to promote your
products and services.
NOT JUST ANY WEBSITE …
you need a site that converts
visitors into customers …
Call Tracking
Prominent        Number
Logo



                        Site Search


    Navigation
                  E-mail
                  Sign-up




Large                  Credibility &
Pictures               Trust




Social Media           RSS
Search Engine Optimization

Page Title
                  URL Structure

                                      Heading
                                       Tags


                                      Image ALT
                                       Tag


                                          Keyword
                                           Rich
                                           Content
WHAT ARE YOU DOING
  TO GET FOUND?
TRAFFIC
   DRIVERS

• Search Engines
• Local Search
• Online Directories
[5.]
Search
PAID SEARCH
    Budget-based, query-specific, geo-targeted ads delivered to
consumers at their moment of relevance when they are ready to buy
In Q3 2009, the small business search advertiser
  spent an average of $1,658 on search advertising   [6.]
Connecting businesses
and consumers, l o c a l l y
65% of online searchers
expect local business
results to be within 20
miles of them[7.]
• Maps keyword -
  relevant local results
• Local reviews from
  others build trust
• Comparing products
  and services
ONLINE
DIRECTORIES




  The “new Yellow Pages”
  where people are actively
  searching for your business
• 40 Million users each month
• Over 1 Million
  Mobile Apps
  downloaded
• 74% of YELLOWPAGES.COM
  Visitors contact businesses
                            [8.]
84% of Americans
online watch video
       an average
       of 10 hours
       a month! [9.]
• Engagement
  Objects
• Builds Credibility
  & Trust
• Virtual 24/7 Pitch
• Increased
  Conversion Rates
• 52% Take Action  [10.]
“ … without Video your website will not
rank in the future! If you don’t have
engagement objects on your website, you
are just not going to rank. It will make you
last among equals if you don’t have it.”
                      -Bruce Clay, video industry expert
NEXT STEPS TO
 A SUCCESSFUL
 WEB PRESENCE



• Get a search-friendly, conversion-optimized website
• Drive traffic to your site
    • Paid Search, Local Search, Directories
• Engage visitors with video to increase conversion rates
Web 2.0
Officially,
                      social media is
                  ‘an umbrella term’
                  that defines the
                  various activities
that integrate technology, social
interaction, and the construction of
words, pictures, videos and audio
[11.]
social marketing
        is about e n g a g i n g
        in transparent
        conversation,
c r e a t i n g relationships
and l e v e r a g i n g those
relationships to
ultimately produce
revenue
3 Steps for an effective
Social Media presence

1. LISTEN
2. ENGAGE
3. MEASURE
SIM Strategies for SMB

•   Public Relations
•   Customer Service
•   Loyalty Building
•   Collaboration
•   Networking
•   Thought-Leadership
New Products &
Service Alerts



                 Customer Service
                 & Positive
                 Endorsements
                 Create BUZZ!
Establish
Authority
& Educate
Customers

               Promote:
            -Specials Offers
              -Discounts
                -Events
Measuring Social Media

• Fans, Followers, Friends
• Comments, Bookmarks,
  Ratings
• Clicks, Views,
  Interactions, Downloads
• Buzz – Seasonality,
  Competitive, Category,
  Social Channel
You’re driving
 traffic with
 Paid, Local
  Search &
Directories …
You’re building a fan base through social media
 and engaging them with online video …
Business is booming
 and you’re seeing
 increased leads …
H O W A R E YO U
MEASURING SUCCESS?
The Berry Advantage
• Understand relationship between Offline &
  Online Advertising
• Market Research & Proven ROI
• Build compelling, conversion-driven websites
• Drive qualified leads to websites, engage
  customers with video and turn them into leads
• Make small, targeted investments profitable
Total # of
                                     Contacts




                                                                                       Location of
                                                                                        Contacts
Total Website
    Visits




      © 2010 The Berry Company. To be used by The Berry Company personnel only.   46
Website traffic
                                                                                                    Visits by hour




                           Number of                                                                     Sites driving
                           page views                                                                       traffic




                                                                                 Keywords driving
                                                                                     traffic

© 2010 The Berry Company. To be used by The Berry Company personnel only.   47
Notes:
•   1. Small Business Not Keeping Up With Online Presence by Jack Loechner,
    Friday, February 13, 2009, 8:15 AM
•   2., 3. The Great Divide, Webvisible & Nielson, October 2008
•   4. Nielson Reporting
•   5. Webvisible & Nielson Reporting
•   6. WebVisible: SMBs Spent Average of $1,658 on Search in Q3; Google’s
    Share Drops a Little, BIA/Kelsey, November 23, 2009 – Webvisible
•   7. The Local Advertiser of Today and Tomorrow By Gregg Stewart, Search
    Engine Watch, Jul 25, 2008
•   8. AT&T, YellowPages.com 2009
•   9. Online Video Continues Ridiculous Trajectory, Jeremy Scott , November
    3, 2009
•   10. Emarketer.com, “Online Video Comes into Focus”, August 2009 &
    Online Publishers Association, June 2007
•   11. What is social media? Posted 19 March 2009 17:45pm by Chris Lake
    of eConsultancy

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Websites, Search, Online Directory, Video and Social Media

  • 1. Websites, Directories, Paid Search, Online Video & Social Media for Small Business
  • 2. WHAT ARE YOU DOING TO GET LEADS?
  • 3. WHAT ARE YOUR COMPETITORS DOING? HOW ARE YOU DIFFERENTIATING YOURSELF?
  • 4. YOUR CUSTOMERS ARE ONLINE …
  • 5. 6 of 10 small business owners turn to the I nte r n et f i rst for information about local companies [1.]
  • 6. 92% of Internet users have researched a product or service online, then purchased offline from a local business at least once [2.]
  • 7. 85% of consumers agree that the quality of a business’s website is an important factor in earning a customer’s trust [3.]
  • 8. 40% Online 8% Online U.S. Media U.S. Advertising Consumption [4.] Spend
  • 9. For your business to remain competitive in today's economy it is imperative you have a website to promote your products and services.
  • 10. NOT JUST ANY WEBSITE …
  • 11. you need a site that converts visitors into customers …
  • 12. Call Tracking Prominent Number Logo Site Search Navigation E-mail Sign-up Large Credibility & Pictures Trust Social Media RSS
  • 13. Search Engine Optimization Page Title URL Structure Heading Tags Image ALT Tag Keyword Rich Content
  • 14.
  • 15. WHAT ARE YOU DOING TO GET FOUND?
  • 16.
  • 17. TRAFFIC DRIVERS • Search Engines • Local Search • Online Directories
  • 18. [5.]
  • 20. PAID SEARCH Budget-based, query-specific, geo-targeted ads delivered to consumers at their moment of relevance when they are ready to buy
  • 21. In Q3 2009, the small business search advertiser spent an average of $1,658 on search advertising [6.]
  • 23. 65% of online searchers expect local business results to be within 20 miles of them[7.]
  • 24. • Maps keyword - relevant local results • Local reviews from others build trust • Comparing products and services
  • 25. ONLINE DIRECTORIES The “new Yellow Pages” where people are actively searching for your business
  • 26. • 40 Million users each month • Over 1 Million Mobile Apps downloaded • 74% of YELLOWPAGES.COM Visitors contact businesses [8.]
  • 27. 84% of Americans online watch video an average of 10 hours a month! [9.]
  • 28. • Engagement Objects • Builds Credibility & Trust • Virtual 24/7 Pitch • Increased Conversion Rates • 52% Take Action [10.]
  • 29. “ … without Video your website will not rank in the future! If you don’t have engagement objects on your website, you are just not going to rank. It will make you last among equals if you don’t have it.” -Bruce Clay, video industry expert
  • 30. NEXT STEPS TO A SUCCESSFUL WEB PRESENCE • Get a search-friendly, conversion-optimized website • Drive traffic to your site • Paid Search, Local Search, Directories • Engage visitors with video to increase conversion rates
  • 31.
  • 33. Officially, social media is ‘an umbrella term’ that defines the various activities that integrate technology, social interaction, and the construction of words, pictures, videos and audio [11.]
  • 34. social marketing is about e n g a g i n g in transparent conversation, c r e a t i n g relationships and l e v e r a g i n g those relationships to ultimately produce revenue
  • 35. 3 Steps for an effective Social Media presence 1. LISTEN 2. ENGAGE 3. MEASURE
  • 36. SIM Strategies for SMB • Public Relations • Customer Service • Loyalty Building • Collaboration • Networking • Thought-Leadership
  • 37.
  • 38. New Products & Service Alerts Customer Service & Positive Endorsements Create BUZZ!
  • 39. Establish Authority & Educate Customers Promote: -Specials Offers -Discounts -Events
  • 40. Measuring Social Media • Fans, Followers, Friends • Comments, Bookmarks, Ratings • Clicks, Views, Interactions, Downloads • Buzz – Seasonality, Competitive, Category, Social Channel
  • 41. You’re driving traffic with Paid, Local Search & Directories …
  • 42. You’re building a fan base through social media and engaging them with online video …
  • 43. Business is booming and you’re seeing increased leads …
  • 44. H O W A R E YO U MEASURING SUCCESS?
  • 45. The Berry Advantage • Understand relationship between Offline & Online Advertising • Market Research & Proven ROI • Build compelling, conversion-driven websites • Drive qualified leads to websites, engage customers with video and turn them into leads • Make small, targeted investments profitable
  • 46. Total # of Contacts Location of Contacts Total Website Visits © 2010 The Berry Company. To be used by The Berry Company personnel only. 46
  • 47. Website traffic Visits by hour Number of Sites driving page views traffic Keywords driving traffic © 2010 The Berry Company. To be used by The Berry Company personnel only. 47
  • 48.
  • 49. Notes: • 1. Small Business Not Keeping Up With Online Presence by Jack Loechner, Friday, February 13, 2009, 8:15 AM • 2., 3. The Great Divide, Webvisible & Nielson, October 2008 • 4. Nielson Reporting • 5. Webvisible & Nielson Reporting • 6. WebVisible: SMBs Spent Average of $1,658 on Search in Q3; Google’s Share Drops a Little, BIA/Kelsey, November 23, 2009 – Webvisible • 7. The Local Advertiser of Today and Tomorrow By Gregg Stewart, Search Engine Watch, Jul 25, 2008 • 8. AT&T, YellowPages.com 2009 • 9. Online Video Continues Ridiculous Trajectory, Jeremy Scott , November 3, 2009 • 10. Emarketer.com, “Online Video Comes into Focus”, August 2009 & Online Publishers Association, June 2007 • 11. What is social media? Posted 19 March 2009 17:45pm by Chris Lake of eConsultancy