The Leading Pharmacy Workflow Management Solution

The Leading Solution
in Pharmacy Workflow Management
LTC RETAIL SPECIALTY DME MANY MORE

Docutrack is the leading workflow and document
management solution for pharmacies. Built for the
“We were inundated with more than 2,000
healthcare market, DocuTrack will become your
pages a day, including orders, admission
single point of reference when handling all pharmacy
information, and census sheets. We now
related documents and processes.
have easily searchable records of what’s
coming in and going out. This is great for
working with facilities, and it is phenomenal
SOLUTION AT A GLANCE for audits. The great thing is that DocuTrack
improves workflow in the pharmacy.”
> Electronic storage, organization, routing and
retrieval of healthcare documents. - Dov Rombro, R.Ph.

> Customizable workflow based on your current
departments and processes.

> Extensive reporting functionality for
comprehensive, detailed productivity reports.

> Seamless interfaces to nearly all major
pharmacy information systems.

> Instant access to all orders, delivering
Customizable Workflow
improved customer service and increased
processing speed.

> Comprehensive electronic audit trail and
order history for efficient audit fulfillment.

Phone: (866) 257-4279 Email: sales@integragroup.com
1 © Copyright 2010 Integra NV Inc. All Rights Reserved

Will Improve Your Operating
Efficiency and Save You Money

REDUCE COSTS
“Integra and DocuTrack were the clear
> Eliminate paper and paper choice for Chem Rx. A pharmacy of our
based processes scale needed a solution that provided
user friendly design, minimal IT and
> Digitize your workflow using a maintenance concerns, as well as robust
digital fax and scanner functionality. We were able to achieve these goals with
DocuTrack while being trained and supported by Integra’s
> Instantly clarify orders with
excellent client services team.”
various zoom options
- Evan Selzer, ChemRx
> Utilize one-click routing

> Automatically fax back
clarifications to facilities

> Intuitive workflow created
specifically for your pharmacy
Zoom Options

IMPROVE CUSTOMER SERVICE

> No more lost faxes

> Instantly locate documents in any stage of
processing with intuitive, quick searches

> Fewer and shorter telephone calls

> Immediate response to inquiries

> Complete document history
Instantly
Locate Documents


Extensive Functionality to Give
Your Pharmacy a Competitive Edge

> Reports Alerts: Alerts direct the
system to automatically
> Automatic Fill-in Forms send notifications if
certain criteria have
> Fax Server
been met. Monitoring
queues allows potential
> Direct ID
workflow issues to be
> Zoom Options identified before they become problems. Some of the many alert options are
triggered on the number of orders built up in a queue or when a document is
> Automatic Fax-back older than the time specified as the alert’s criteria.

> Static Routing
DocuTrack Assistant: Pharmacists no longer
> Dynamic Routing have to type in prescription information to pull
up the original order. Orders are instantly loaded
> Viewer enhancement significantly reducing overall processing time
with fewer keystrokes and substantially fewer
> Quick search
data entry steps. They simply scan a barcoded
prescription label, view, verify and complete.
> Real Time Status Viewer

Full Barcoding Functionality

Barcoding: This module enables you to automate on-demand and PRN refill processing, delivery manifest
indexing and incoming document recognition. Documents can be virtually routed based on document type,
sending party, or other decision criteria. Unique barcoding allows for instant association on clarifications and
prior authorizations while barcoded refills can be batch submitted.


Process Orders Faster and
Monitor Productivity

STREAMLINE YOUR OPERATIONS
“I could not run my
Utilize an intuitive workflow created specifically
pharmacy without
for your pharmacy. Centralize your operations and
minimize human error. Utilize DocuTrack’s reporting
DocuTrack.”
feature to monitor order volume trends and employee
– Mark Adler, RPh,
productivity levels to help you better allocate Adler’s Pharmacy.
resources and make informed decisions.

Reports: Eight helpful productivity reports can be
automatically generated and sent to staff members.
INCREASE PRODUCTIVITY
Process more orders per FTE with instant
access to all orders. Management can
eliminate or reassign paper related tasks
and re-task staff to more important jobs.
Expedite audits with instant access to
each documents complete history.

View the number of documents processed per hour to
better allocate and schedule staff based on incoming workload.

See how many documents are in each
queue and monitor which queues need attention.


A Purpose-Built Solution
Tailored for the Healthcare Market

Integra is unique from many pharmacy service providers. DOCUTRACK SUSTAINS
Purpose-built for the healthcare market, Integra provides PROVEN INTERFACES TO
innovative, tailored solutions that fit seamlessly into your
current processes.
> All major pharmacy
DocuTrack employs an open architecture allowing it to information systems
interface with a variety of different systems. All software
and interfaces are built on industry standards without
> eMAR systems
proprietary underpinnings that will lock your organization
> Forms providers
into rigid structures. This architecture, along with our ongoing
commitment to provide advanced, stable applications, allows
> ePrescribing solutions
your organization to realize levels of integration not found
with other systems. Our open architecture allows global
> Integra’s delivery
access to DocuTrack from spreadsheets to accounting
management solution,
systems. This allows you to employ DocuTrack in advanced
processes that are limited only by your imagination. DeliveryTrack

DocuTrack’s Interface Standard, DirectConnect 2.0, allows
vendors to directly interface their application to DocuTrack
circumventing the problems found with Image Enabling
software and screen scraping technologies.

REGULATORY
SUPPORT: “DocuTrack is clearly the most functional, easiest to use, and best
Integra works extensively supported pharmacy management system available.”
with most state regulation
agencies to be sure to meet - Steve Carlton, Spectrum Pharmacy
state board requirements.


Superior Support and Training with
Personal Account Management

All training and support is provided by our award-
winning Client Services Team consisting of field
engineers and account managers who take each of our “I consider your customer service response
customers individually through the implementation superior to any I have ever worked with in
process and product go-live. 32 years of being a pharmacist. I sent an
email and in less than 5 minutes I had 2-3
replies. Thanks…other companies would be
DocuTrack & DeliveryTrack were designed, developed
served well by taking a few lessons from
and tested by Integra’s on-site Development and Quality
Integra.”
Assurance Teams, allowing for open communication
between Client Services, Product Management, – Andy Hill, R.Ph.
Development and Quality Assurance. ElderCare Pharmacy

Personal Account Management: A manager will be assigned to your pharmacy to take you through
pre-implementation, on-site training, product go-live and serve as your main contact thereafter. They will
research and design a workflow specifically tailored to your pharmacy. Through constant follow-up they will
become familiar with your pharmacy processes and can respond to your needs accurately and efficiently.

Technical Support: Integra support engineers are assigned individual account responsibility to ensure that
each and every customer receives rapid response, expert support and personal attention from someone who
is dedicated to meeting their needs and knowledgeable about system architecture and knowledgeable about
‘each pharmacy’s’ system architecture.

Multiple Support Plans: Integra customer service
plans include a variety of tailored programs delivering
24-hour, seven days per week support.
The GetOneTrack Learning Center is
provided to all Integra customers. Users will
User Training Seminars: Integra hosts an Annual
have access to extensive Training Videos,
User Training Seminar to provide current DocuTrack
& DeliveryTrack customers with additional education, User Guides, Product Tips & Tricks, Support
training and information. An Integra team of Client Request Forms, User Seminar Information
Services members, IT and Support Staff lead courses and Customer Marketing Tools.
in best practices, forms, barcoding, reports, workflow,
IT troubleshooting and Pharmacy Information System 24 hour support available!
breakout sessions.

Monthly Newsletters: E-newsletters are sent monthly containing product notices, feature tips, best
practices, support updates and other useful information.


The Leading Pharmacy Workflow Management Solution

Recomendados

Recomendados

Mais conteúdo relacionado

Mais procurados

Mais procurados (19)

Destaque

Destaque (20)

Semelhante a The Leading Pharmacy Workflow Management Solution

Semelhante a The Leading Pharmacy Workflow Management Solution (20)

Último

Último (20)

The Leading Pharmacy Workflow Management Solution