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Mark	
  Chen,	
  U	
  of	
  WA,	
  @mcdanger,	
  markchen@uw.edu	
  
Moses	
  Wolfenstein,	
  UWisc,	
  @mosesoperandi,	
  wolfenstein@wisc.edu	
  
Sean	
  Duncan,	
  Miami	
  U,	
  @scd,	
  sean.duncan@muohio.edu	
  
Rebecca	
  Reynolds,	
  Rutgers,	
  rebecca.reynolds@gmail.com	
  
Leah	
  Bricker,	
  U	
  of	
  WA,	
  lbricker@u.washington.edu	
  
Philip	
  Bell,	
  discussant,	
  U	
  of	
  WA,	
  pbell@u.washington.edu	
  
	
  


  SOCIALLY	
  SITUATED	
  
EXPERT	
  PRACTICE	
  IN	
  AND	
  
   AROUND	
  GAMING          	
  
             Google Doc for AERA2011: http://j.mp/fy8Jw1
SOCIAL DIMENSIONS OF EXPERT
     PRACTICE IN ONLINE GAMING




                                                                                                      Mark	
  Chen	
  
                                                                                University	
  of	
  Washington	
  
                                                                                                   @mcdanger	
  
                                                                                     markchen@uw.edu	
  

This work is funded by the National Science Foundation through the Science of Learning Center program under grant SBE-0354453.
World of Warcraft

§  MMOG	
  
§  6	
  million	
  subscribers	
  in	
  2006	
  
World of Warcraft

§  MMOG	
  
§  6	
  million	
  subscribers	
  in	
  2006	
  
§  Fantasy	
  with	
  races	
  /	
  classes	
  
World of Warcraft

§  MMOG	
  
§  6	
  million	
  subscribers	
  in	
  2006	
  
§  Fantasy	
  with	
  races	
  /	
  classes	
  
§  Complete	
  quests,	
  kill	
  
   monsters	
  for	
  loot	
  and	
  XP	
  
Raiding
§  Large	
  group	
  joint	
  acPvity	
  
§  Highly	
  coordinated	
  
§  Specialized	
  roles	
  
§  OrganizaPon	
  and	
  leadership	
  
§  Molten	
  Core	
  
Leadership	
  tasks	
  required	
  for	
  raiding	
  
Ethnographic methods (Steinkuehler, 2004)
§  Pool	
  of	
  60	
  regular	
  players,	
  40	
  per	
  session	
  
§  Met	
  2-­‐3	
  Pmes	
  a	
  week	
  for	
  10	
  mos	
  (11/05-­‐8/06),	
  4-­‐5	
  hrs	
  each	
  Pme	
  
§  Larger	
  ethnography	
  has	
  over	
  1000	
  hrs	
  of	
  chat	
  data	
  
§  ~100	
  hrs	
  of	
  video	
  +	
  select	
  posts	
  on	
  web	
  forums	
  
§  Disciplined	
  percepPon	
  (Stevens	
  &	
  Hall,	
  1998)	
  




                     Remember, ss target will change at Domo, but
                     until then, your rezzer is to be ssed at all times.
Ethnographic methods (Steinkuehler, 2004)
§  Pool	
  of	
  60	
  regular	
  players,	
  40	
  per	
  session	
  
§  Met	
  2-­‐3	
  Pmes	
  a	
  week	
  for	
  10	
  mos	
  (11/05-­‐8/06),	
  4-­‐5	
  hrs	
  each	
  Pme	
  
§  Larger	
  ethnography	
  has	
  over	
  1000	
  hrs	
  of	
  chat	
  data	
  
§  ~100	
  hrs	
  of	
  video	
  +	
  select	
  posts	
  on	
  web	
  forums	
  
§  Disciplined	
  percepPon	
  (Stevens	
  &	
  Hall,	
  1998)	
  




  Remember, who you give soulstones to will change when we encounter
  Majordomo Executus, but, until then, the priest or shaman who you ve
  been assigned to should have your soulstone at all times.

                     Remember, ss target will change at Domo, but
                     until then, your rezzer is to be ssed at all times.
Ethnographic methods (Steinkuehler, 2004)
 §  Pool	
  of	
  60	
  regular	
  players,	
  40	
  per	
  session	
  
 §  Met	
  2-­‐3	
  Pmes	
  a	
  week	
  for	
  10	
  mos	
  (11/05-­‐8/06),	
  4-­‐5	
  hrs	
  each	
  Pme	
  
 §  Larger	
  ethnography	
  has	
  over	
  1000	
  hrs	
  of	
  chat	
  data	
  
 §  ~100	
  hrs	
  of	
  video	
  +	
  select	
  posts	
  on	
  web	
  forums	
  
 §  Disciplined	
  percepPon	
  (Stevens	
  &	
  Hall,	
  1998)	
  
a magic item that warlocks can give to others so                    priests and shaman can bring
that they can come back to life if they are killed                  others back to life (resurrect)

   Remember, who you give soulstones to will change when we encounter
   Majordomo Executus, but, until then, the priest or shaman who you ve
   been assigned to should have your soulstone at all times.

                      Remember, ss target will change at Domo, but
                      until then, your rezzer is to be ssed at all times.

                                          it s important to give rezzers the ability to come back
                                          to life so they can rez the rest of the raid group
Theorizing the practice
•  Push-­‐pull	
  relaPonship	
  of	
  objects	
  in	
  a	
  
   network	
  of	
  acPvity…	
  
   –  Actor-­‐Network	
  Theory	
  (Latour,	
  2005)	
  
   –  Distributed	
  CogniPon	
  (Hutchins,	
  1995)	
  
   –  Mangle	
  (Pickering,	
  1993;	
  Steinkuehler	
  2006)	
  
   –  Assemblage	
  (Deleuze	
  &	
  Guitarri,	
  1987;	
  Taylor,	
  2006)	
  
   –  Arrangement	
  (Stevens,	
  Satwicz,	
  &	
  McCarthy,	
  2009)	
  
   –  Object-­‐Oriented	
  Ontology	
  (Bogost,	
  2006,	
  2009)	
  
–  Roles	
  and	
  responsibiliPes	
  constantly	
  
   renegoPated,	
  redistributed,	
  and	
  
   reconfigured	
  to	
  adapt	
  to	
  local	
  seengs	
  
Expertise in game mechanics?
various	
  bits	
  of	
  info	
  to	
  keep	
  track	
  of	
  
                                                                                                                          minimap	
  
                                                                                  temporary	
  bonuses	
  or	
              and	
  
                                                                                    impairments	
  (buffs	
                 addon	
  
  streaming combat text
                                                                                       and	
  debuffs)	
                   bugons	
  




name and health of enemy
                                                                                                                   tank	
  targets	
  


                                                                                                     the jumble in the
                                                                                                     middle is the actual




                                                                                                                                         more	
  ability	
  bugons	
  
              cooldown	
  Pmers	
  for	
                                                             in-game fight
               temporary	
  effects	
  	
             my	
  health	
  and	
  
                                                           status	
  
                                  threat	
                    	
                       enemy	
  
                                  meter	
            enemy	
  health	
                 debuffs	
  
                                                      and	
  status	
  
                      unit	
  frames	
  showing	
  health	
  and	
  status	
  of	
  raid	
  members	
  


 chat	
  window	
  
                                                                                     ability	
  bugons	
  
Expertise as sociomaterial practice
  §  Emergent	
  through	
  push-­‐pull	
  of	
  constraints-­‐workarounds	
  
  §  Limited	
  by	
  access	
  to	
  the	
  right	
  social	
  networks	
  
World of Warcraft wiki
Conclusions and Takeaway Issues
•  CogniPve	
  frameworks	
  for	
  experPse	
  don t	
  account	
  for	
  
   emergent	
  situated	
  pracPce	
  that	
  depend	
  on	
  available	
  
   sociomaterial	
  resources.	
  
•  Becoming	
  expert	
  depended	
  on	
  access	
  to	
  expert	
  
   groups	
  and	
  expert	
  pracPce	
  (Collins	
  &	
  Evans,	
  2007)	
  
•  Not	
  all	
  players	
  could	
  gain	
  access	
  
SOCIAL DIMENSIONS OF EXPERT
     PRACTICE IN ONLINE GAMING




                                                                                                      Mark	
  Chen	
  
                                                                                University	
  of	
  Washington	
  
                                                                                                   @mcdanger	
  
                                                                                     markchen@uw.edu	
  

This work is funded by the National Science Foundation through the Science of Learning Center program under grant SBE-0354453.
Some	
  game	
  play	
  
Fight	
  conPnued	
  
§  Look	
  at	
  coordinaPon	
  and	
  use	
  of	
  addons	
  
Mark	
  Chen,	
  U	
  of	
  WA,	
  @mcdanger,	
  markchen@uw.edu	
  
Moses	
  Wolfenstein,	
  UWisc,	
  @mosesoperandi,	
  wolfenstein@wisc.edu	
  
Sean	
  Duncan,	
  Miami	
  U,	
  @scd,	
  sean.duncan@muohio.edu	
  
Rebecca	
  Reynolds,	
  Rutgers,	
  rebecca.reynolds@gmail.com	
  
Leah	
  Bricker,	
  U	
  of	
  WA,	
  lbricker@u.washington.edu	
  
Philip	
  Bell,	
  discussant,	
  U	
  of	
  WA,	
  pbell@u.washington.edu	
  
	
  


  SOCIALLY	
  SITUATED	
  
EXPERT	
  PRACTICE	
  IN	
  AND	
  
   AROUND	
  GAMING          	
  
             Google Doc for AERA2011: http://j.mp/fy8Jw1

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Chen.aera2011.social dimensions of expertise

  • 1. Mark  Chen,  U  of  WA,  @mcdanger,  markchen@uw.edu   Moses  Wolfenstein,  UWisc,  @mosesoperandi,  wolfenstein@wisc.edu   Sean  Duncan,  Miami  U,  @scd,  sean.duncan@muohio.edu   Rebecca  Reynolds,  Rutgers,  rebecca.reynolds@gmail.com   Leah  Bricker,  U  of  WA,  lbricker@u.washington.edu   Philip  Bell,  discussant,  U  of  WA,  pbell@u.washington.edu     SOCIALLY  SITUATED   EXPERT  PRACTICE  IN  AND   AROUND  GAMING   Google Doc for AERA2011: http://j.mp/fy8Jw1
  • 2. SOCIAL DIMENSIONS OF EXPERT PRACTICE IN ONLINE GAMING Mark  Chen   University  of  Washington   @mcdanger   markchen@uw.edu   This work is funded by the National Science Foundation through the Science of Learning Center program under grant SBE-0354453.
  • 3. World of Warcraft §  MMOG   §  6  million  subscribers  in  2006  
  • 4. World of Warcraft §  MMOG   §  6  million  subscribers  in  2006   §  Fantasy  with  races  /  classes  
  • 5. World of Warcraft §  MMOG   §  6  million  subscribers  in  2006   §  Fantasy  with  races  /  classes   §  Complete  quests,  kill   monsters  for  loot  and  XP  
  • 6. Raiding §  Large  group  joint  acPvity   §  Highly  coordinated   §  Specialized  roles   §  OrganizaPon  and  leadership   §  Molten  Core  
  • 7. Leadership  tasks  required  for  raiding  
  • 8. Ethnographic methods (Steinkuehler, 2004) §  Pool  of  60  regular  players,  40  per  session   §  Met  2-­‐3  Pmes  a  week  for  10  mos  (11/05-­‐8/06),  4-­‐5  hrs  each  Pme   §  Larger  ethnography  has  over  1000  hrs  of  chat  data   §  ~100  hrs  of  video  +  select  posts  on  web  forums   §  Disciplined  percepPon  (Stevens  &  Hall,  1998)   Remember, ss target will change at Domo, but until then, your rezzer is to be ssed at all times.
  • 9. Ethnographic methods (Steinkuehler, 2004) §  Pool  of  60  regular  players,  40  per  session   §  Met  2-­‐3  Pmes  a  week  for  10  mos  (11/05-­‐8/06),  4-­‐5  hrs  each  Pme   §  Larger  ethnography  has  over  1000  hrs  of  chat  data   §  ~100  hrs  of  video  +  select  posts  on  web  forums   §  Disciplined  percepPon  (Stevens  &  Hall,  1998)   Remember, who you give soulstones to will change when we encounter Majordomo Executus, but, until then, the priest or shaman who you ve been assigned to should have your soulstone at all times. Remember, ss target will change at Domo, but until then, your rezzer is to be ssed at all times.
  • 10. Ethnographic methods (Steinkuehler, 2004) §  Pool  of  60  regular  players,  40  per  session   §  Met  2-­‐3  Pmes  a  week  for  10  mos  (11/05-­‐8/06),  4-­‐5  hrs  each  Pme   §  Larger  ethnography  has  over  1000  hrs  of  chat  data   §  ~100  hrs  of  video  +  select  posts  on  web  forums   §  Disciplined  percepPon  (Stevens  &  Hall,  1998)   a magic item that warlocks can give to others so priests and shaman can bring that they can come back to life if they are killed others back to life (resurrect) Remember, who you give soulstones to will change when we encounter Majordomo Executus, but, until then, the priest or shaman who you ve been assigned to should have your soulstone at all times. Remember, ss target will change at Domo, but until then, your rezzer is to be ssed at all times. it s important to give rezzers the ability to come back to life so they can rez the rest of the raid group
  • 11. Theorizing the practice •  Push-­‐pull  relaPonship  of  objects  in  a   network  of  acPvity…   –  Actor-­‐Network  Theory  (Latour,  2005)   –  Distributed  CogniPon  (Hutchins,  1995)   –  Mangle  (Pickering,  1993;  Steinkuehler  2006)   –  Assemblage  (Deleuze  &  Guitarri,  1987;  Taylor,  2006)   –  Arrangement  (Stevens,  Satwicz,  &  McCarthy,  2009)   –  Object-­‐Oriented  Ontology  (Bogost,  2006,  2009)   –  Roles  and  responsibiliPes  constantly   renegoPated,  redistributed,  and   reconfigured  to  adapt  to  local  seengs  
  • 12. Expertise in game mechanics?
  • 13.
  • 14. various  bits  of  info  to  keep  track  of   minimap   temporary  bonuses  or   and   impairments  (buffs   addon   streaming combat text and  debuffs)   bugons   name and health of enemy tank  targets   the jumble in the middle is the actual more  ability  bugons   cooldown  Pmers  for   in-game fight temporary  effects     my  health  and   status   threat     enemy   meter   enemy  health   debuffs   and  status   unit  frames  showing  health  and  status  of  raid  members   chat  window   ability  bugons  
  • 15. Expertise as sociomaterial practice §  Emergent  through  push-­‐pull  of  constraints-­‐workarounds   §  Limited  by  access  to  the  right  social  networks  
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 23. Conclusions and Takeaway Issues •  CogniPve  frameworks  for  experPse  don t  account  for   emergent  situated  pracPce  that  depend  on  available   sociomaterial  resources.   •  Becoming  expert  depended  on  access  to  expert   groups  and  expert  pracPce  (Collins  &  Evans,  2007)   •  Not  all  players  could  gain  access  
  • 24. SOCIAL DIMENSIONS OF EXPERT PRACTICE IN ONLINE GAMING Mark  Chen   University  of  Washington   @mcdanger   markchen@uw.edu   This work is funded by the National Science Foundation through the Science of Learning Center program under grant SBE-0354453.
  • 26. Fight  conPnued   §  Look  at  coordinaPon  and  use  of  addons  
  • 27. Mark  Chen,  U  of  WA,  @mcdanger,  markchen@uw.edu   Moses  Wolfenstein,  UWisc,  @mosesoperandi,  wolfenstein@wisc.edu   Sean  Duncan,  Miami  U,  @scd,  sean.duncan@muohio.edu   Rebecca  Reynolds,  Rutgers,  rebecca.reynolds@gmail.com   Leah  Bricker,  U  of  WA,  lbricker@u.washington.edu   Philip  Bell,  discussant,  U  of  WA,  pbell@u.washington.edu     SOCIALLY  SITUATED   EXPERT  PRACTICE  IN  AND   AROUND  GAMING   Google Doc for AERA2011: http://j.mp/fy8Jw1