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Third Generation Teaching and Learning Development:
 An Integrated Service Framework for Supporting Online,
             Blended and Distance Education



    Mark Brown, Ken Cage, Samantha Rullan & Liz Jennifer Thompson




          Distance Education Association of New Zealand Conference

                               13th April, 2012
Third Generation Development…




      Basic thesis…


             The    success     and   effectiveness of our
             investment in new models of online, blended and
             distance education depends on our investment
             in   people
Third Generation Development…




      Outline…

             1. The crisis facing traditional centres
             2. Towards a third generation model
             3. The Massey story
The Crisis…




       How many of you have been restructured
       in the last two years?
The Crisis…
The Crisis…




              http://www.cadad.edu.au
The Crisis…




      Academic consultants…

           General, professional or academic staff?


      Learning consultants…

              General, professional or academic staff?
Towards a third gen model…
Towards a third gen model…



     Tracing history…




             1st                2nd          3rd
          Generation         Generation   Generation
Towards a third gen model…




              1st Generation – emerging

                         • Staff development – usually under HR

                         • Student development – ‘add on’




              Teaching




   Learning
Towards a third gen model…




              2nd Generation - disconnected

                         • Staff development – centre driven

                         • Student development – student centred




              Teaching




   Learning
Towards a third gen model…




              3rd Generation - integrated

                         • Staff development – demand driven

                         • Student development – curriculum embedded




              Teaching




   Learning
The Massey Story…




       • 1st Gen = TDU / Learning Support

       • 2nd Gen = CADeL / Learning Development

       • 3rd Gen = Centres for Teaching and Learning
The Massey Story…




                    - Educational Technology
                    Unit

                    - Student Engagement and
                    Evaluation Unit
The Massey Story…



        Mission


        To support an exceptional and distinctive learning
        experience for staff and students, on all
        campuses, and all modes of study by offering world-
        class research-informed and demand-led
        teaching and learning development services.
The Massey Story…   - Teaching Development
The Massey Story…   - Teaching Development
The Massey Story…   - Teaching Development




                      Teaching Excellence (AkoAotearoa)


                    • Planning and Design for Learning
                    • Facilitating Learning
                    • Assessing Student Learning
                    • Evaluating Teaching and Learning
                    • Professional Development and Teaching
                       Leadership
The Massey Story…   - Teaching Development
The Massey Story…   - Learning Development
The Massey Story…                  - Learning Development



                                                                     Adapted from Wilson (2009)

                               Tertiary Intervention
                                What do we do for
                                  failing students


                             Secondary Intervention
                             What do we do for at-risk
                                   students?


                      Targeted/Selective Primary Intervention
                    What do we do for targeted groups of students?




                           General/Primary Intervention
                           What do we do for all students?



                           Intervention Pyramid
The Massey Story…          - Learning Development



                             Student Lifecycle




  I
  N
  T
  E
  R
  V
  E
  N
  T
  I
  O
  N
  S




                    Support and Intervention Framework
The Massey Story…   - Learning Development
The Massey Story…                 - Learning Development




      First Few Weeks - ‘Online orientation course’
The Massey Story…   - Learning Development



                                                        Visits
                                             150000

                                             100000

                                              50000

                                                  0
                                                      2009 2010 2011 2012




                                             Total visits 111,113

                                             65.4% increase on
                                             2011
The Massey Story…   - Learning Development
The Massey Story…   - Learning Development




                                             - Online clinics
The Massey Story…   - Academic Development




                                             - Academic ethos
Issues to consider…




      • Same but different
      • Effectiveness
      • Impact
      • Next crisis…

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Third Generation Teaching and Learning Development

  • 1. Third Generation Teaching and Learning Development: An Integrated Service Framework for Supporting Online, Blended and Distance Education Mark Brown, Ken Cage, Samantha Rullan & Liz Jennifer Thompson Distance Education Association of New Zealand Conference 13th April, 2012
  • 2. Third Generation Development… Basic thesis… The success and effectiveness of our investment in new models of online, blended and distance education depends on our investment in people
  • 3. Third Generation Development… Outline… 1. The crisis facing traditional centres 2. Towards a third generation model 3. The Massey story
  • 4. The Crisis… How many of you have been restructured in the last two years?
  • 6. The Crisis… http://www.cadad.edu.au
  • 7. The Crisis… Academic consultants… General, professional or academic staff? Learning consultants… General, professional or academic staff?
  • 8. Towards a third gen model…
  • 9. Towards a third gen model… Tracing history… 1st 2nd 3rd Generation Generation Generation
  • 10. Towards a third gen model… 1st Generation – emerging • Staff development – usually under HR • Student development – ‘add on’ Teaching Learning
  • 11. Towards a third gen model… 2nd Generation - disconnected • Staff development – centre driven • Student development – student centred Teaching Learning
  • 12. Towards a third gen model… 3rd Generation - integrated • Staff development – demand driven • Student development – curriculum embedded Teaching Learning
  • 13. The Massey Story… • 1st Gen = TDU / Learning Support • 2nd Gen = CADeL / Learning Development • 3rd Gen = Centres for Teaching and Learning
  • 14. The Massey Story… - Educational Technology Unit - Student Engagement and Evaluation Unit
  • 15. The Massey Story… Mission To support an exceptional and distinctive learning experience for staff and students, on all campuses, and all modes of study by offering world- class research-informed and demand-led teaching and learning development services.
  • 16. The Massey Story… - Teaching Development
  • 17. The Massey Story… - Teaching Development
  • 18. The Massey Story… - Teaching Development Teaching Excellence (AkoAotearoa) • Planning and Design for Learning • Facilitating Learning • Assessing Student Learning • Evaluating Teaching and Learning • Professional Development and Teaching Leadership
  • 19. The Massey Story… - Teaching Development
  • 20. The Massey Story… - Learning Development
  • 21. The Massey Story… - Learning Development Adapted from Wilson (2009) Tertiary Intervention What do we do for failing students Secondary Intervention What do we do for at-risk students? Targeted/Selective Primary Intervention What do we do for targeted groups of students? General/Primary Intervention What do we do for all students? Intervention Pyramid
  • 22. The Massey Story… - Learning Development Student Lifecycle I N T E R V E N T I O N S Support and Intervention Framework
  • 23. The Massey Story… - Learning Development
  • 24. The Massey Story… - Learning Development First Few Weeks - ‘Online orientation course’
  • 25. The Massey Story… - Learning Development Visits 150000 100000 50000 0 2009 2010 2011 2012 Total visits 111,113 65.4% increase on 2011
  • 26. The Massey Story… - Learning Development
  • 27. The Massey Story… - Learning Development - Online clinics
  • 28. The Massey Story… - Academic Development - Academic ethos
  • 29. Issues to consider… • Same but different • Effectiveness • Impact • Next crisis…