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Dr. M. BALASUBRAMANIAN
401 Sundaram, Vasant Housing Complex, Kandivili- West
Mumbai- 400 067
Phone: 28605977 (Residence), Mobile:9892882276
Email: mbalas2001@hotmail.com

Job Objective
Assignments as a Medical Superintendent/Administrator in a Large
Medical/ Healthcare Organisation in the corporate sector.

Professional Profile
 Qualified MBBS (Mumbai University) with over 20 years experience in
  the field of Medicine.
 Working Presently as HOSPITAL ADMINISTRATOR in SAIFEE
  HOSPITAL Mumbai. This entails overall responsibility of all the
  Medical and Administrative services of the hospital.
 Worked as MEDICAL SUPERINTENDENT in BHATIA HOSPITAL
  from August 2005 TO August 2006 one of the leading Tertiary Care
  Hospitals in the city. This entailed responsibility of all the Medical
  services in the hospital
 Worked        as     HOSPITAL         ADMINISTRATOR             in    H.N
  Hospital, Mumbai one of the leading Tertiary hospitals in the city from
  August 2004 to August 2005.
 Worked as MEDICAL SUPERINTENDENT in MOTIBEN DALVI
  HOSPITAL a 70 bedded Hospital from June 2004 to August 2004.This
  entailed overall responsibility of the medical and administrative affairs
  of the Hospital including Tpas,marketing activities.
 Qualitative experience working as Medical officer-Administration in
  Lilavati Hospital, Mumbai one of the leading tertiary hospitals in the
  city From April 2003 to January 2004.
 Worked as Medical Officer in Jaslok Hospital,Mumbai, from Feb. 1987
  to August 1987 ,which entailed administrative and medical
  management.
 Qualitative experience in managing occupational diseases & hazards in
  an Industrial environment.
 In-depth knowledge of Health Insurance policies and a panel doctor
  with LIC , HDFC & Mediclaim Insurance
 Strong communication skills, analytical ability and ability to perform
  under stress and strenuous conditions.
 Post Graduate Diploma in Hospital Administration from Indian
  Hospital Association, New Delhi (affiliated to the international Hospitals
  Association, London)
• Professional Experience
From AUGUST 2005 to August 2006 as MEDICAL SUPERINTENDENT
at BHATIA HOSPITAL,SOUTH MUMBAI one of the oldest hospitals in
the city.
   Key Tasks Handled
   • Supervising day to day working and all functions of the medical
       services offered by the hospital and administrative functions of the
       hospital.
   • Organizing efficient running of all the medical and administrative
       services of the hospital.
   • Supervising the work of Panel Consultants,RMOs,Nursing and
       paramedical and office staff.
   • Supervising and enforcing discipline amongst the Panel Consultants,
       and all categories of staff of the hospital.
   • Purchasing equipments,Furniture and other supplies by following
       the prescribed procedure laid down for that purpose.
   • Sanctioning drugs,sundries for all departments.
   • Attending to all the correspondence of various departments.
   • Interview candidates for the post of RMOs ,Registrars,Staff
       Nurses,staff and assist the managing committee regarding
       appointment of Consultants.
   • Advise programs/schedules of training and orientation for all
       categories of staff and ensure that the same in implemented.
   • Guide and supervise the staff in respect of various certificates
       required to be issued for insurance,workmen compensation.
   • Carry out surprise verification of stock and attend to all work related
       to import of equipment including customs and excise etc.
   • Attending to complaints from patients/relatives and staff of the
       hospital and hold enquires and finalize action on the same.
   • Carrying out surprise visit to Doctors quarters and the staff quarters
       to enforce discipline among the staff.
   • Attending all matters related to medico legal work.
   • Preparing Hospital Brochures, feedback forms and other marketing
       activities of the hospital.
   • Scrutinizing medical records ,birth and death certificates and request
       for autopsies if any.
   • Attend and guide the hospital staff in matters concerning
       correspondence with and appearance before the
       police,coroner,courts,chemical analyser,biomedical
waste,mediclaim.Dealing with general discipline
      work,attendance.leave,posting,promotion in all categories of staff.

From August 2004 to August 2005 as Hospital Administrator in HN
Hospital Mumbai one of the oldest Hospitals in the city
   • Supervising the work of Pharmacy and present daily reports to the
       management regarding Total Sales,Profit and
       deployment&recruitment of Staff.
   • Looking after the work of TPAs including follow up of claims,non-
       payment of claims and interaction with Consultants.
   • Supervising the work of Medical Records Department.
   • Looking after non clinical Departments like Laundry,Housekeeping
   • In charge of all Diagnostic Departments like C-T,MRI,2D-
       ECHO,Cathlab,Front Office including Admissions.PTClinic.
.
From April 2003 to January 2004 as MEDICAL OFFICER-
ADMINISTRATION at LILAVATI HOSPITAL,Mumbai one of the
leading teritiary Hospitals in the city.
Key Tasks Handled
 Supervising and looking after the work of Resident doctors in the
   hospital.This entailed keeping track of their daily activities,check
   whether they were punctual in attending patient calls,quality of
 Work,case notes,treatment sheets.Resident Doctors leave records were
   carefully monitored.The cvs of doctors were evaluated and a fair
   recruitment process followed.The work of Resident Doctors was
   periodically evaluated and grading done.
 Medical certificates,Case Summaries,Birth and Death certificates were
   regularly provided from my office after proper verification.
 Making the O-T list, preliminary Ambulance doctors list,Sunday duty
   list Casualty medical doctors list.
 Mediclaim Insurance papers came to me for verification and
   preauthorisation so that cashless hospitalisation could be facilitated.
   Issuance of clearance for Indoor papers for mediclaim.
 Interacting with TPAS regarding claims ,follow-up ,non payment of
   claims and patient complaints.
 Dealing with specific patient complaints regarding treatment ,bills and
   feedback from patients.
 Medico legal cases needing medical expertise were looked into.
 Interacting with corporate clients, health check up patients and
   marketing activities of the hospital.
Since March 1987 as Practicing Family Physician at an out-patient clinic at
Malad, Mumbai

Key Tasks Handled
 Rendering basic Consultancy on general medicine cases including
  Paediatrics & Geriatrics with routine investigations
 Respond to medical emergencies for patients of all age groups.
 Conduct minor surgeries for contused lacerated wounds, abscesses,
  accidents and injuries.
 Advisory services on Birth Control measures and Carry out sterilisation
  procedures.
 Prescribe and provide guidance in proper administration of drugs.
 Liasoning with speciality hospitals/ specialists for better patient care

Achievements
 Distinction of serving in camps for destitutes and socially &
  economically backward patients including distribution of free drugs for
  TB patients.
 Successfully conducted counselling for HIV patients.
 Consistently successful track record as trusted General Practitioner

From Feb’87 to Aug’87 as Medical Officer in Emergency Department
(Casualty) with Jaslok Hospital & Research Centre, one of the largest
hospitals in the private sector in Mumbai with a bed strength of 350.

Key Tasks Handled
 Functioned as Casualty Medical Officer, in-charge of casualty
 Co-ordinating with the emergency team to ensure prompt response to
  emergencies
 Successfully handled all types of cases including bronchial asthma,
  hypertension, cardiac cases, orthopaedic cases like fracture, minor
  surgeries like contused lacerated wounds, abscesses, opds, paediatric
  emergencies like febrile convulsions, asthma, pneumonia and
  immunisation of children and adults.
 Ensure and Monitor the proper administration of drugs and medicines
  to patients
 Manage administrative aspects of Casualty and ensure maintenance of
  proper documentation regarding patients, treatment and drugs &
  medicines.
 Maintain dynamic communication with the hospital staff and senior
  doctors including the Dean and Medical Superintendent.
Part-time Experience

From June’92 to June’95 as Honorary Consultant Physician with Slugs
India, Palghar, a private chemical based industrial unit employing over 200
workers. Slugs India is a predominantly chemicals based industry located
at Palghar, Maharashtra, India, employing about 200 workers.

Key Tasks Handled
 Functioned as an Occupational Physician responsible for treating
  workers and promoting positive health and nutrition practices
 Devise and implement policies that promote & protect health, safety,
  security, and the quality of work life, the environment and
  organisational effectiveness.
 Pre-placement screening workers for Occupational diseases & hazards
  including respiratory problems and skin & eye problems, besides others.
 Prompt response to attending accidents and emergencies.
 Maintain optimum levels of inventory of medicines and monitor
  medicine stocks for timely procurement of medicines.

Internship
1986- 1987 Underwent Rotating Internship at Sir J.J. Hospital including 6
months of rural experience.

Volunteer Experience
Regular participation in local Community Health Activities of Indian
Medical Association. This includes contributing to Immunisation Drives,
Health Education of pregnant women, Industrial workers and blood
donation camps.

Publications
 Article on “Health Insurance-Safeguard Your patients.” in April-May
  2003 edition of Physicians Digest.
 Article on “The Family Physician-Challenges In the New Millenium.” In
  April-May edition of Physicians Digest.
 Article on”Computers in Hospital Administration”inMarch 31, 2005
  edition of Pharmabiz,South Asias No.1 Pharma News Weekly.

IT Skills
 SWIFT Course from NIIT (an internationally recognised centre for
   computer education), Mumbai in March 1998. The course involved
   basic training in Word processing, SpreadSheets, Online Presentations
   and Internet access.
 Proficient in using MS-Word, Excel and Internet/Email.
 I am working on certain patient friendly software, easier to maintain
  records.

Educational Qualifications
 MBBS (Medicine) from Grant Medical College, sir J.J. Hospital,
  Mumbai University In 1985
 Post Graduate Diploma in Hospital Administration from Indian
  Hospital Association, New Delhi (affiliated to the international Hospitals
  Association, London) in 2001
 Passed M.B.A. from the National Institute of Management,Mumbai in
  First Division.

Date of Birth: 25th August 1962

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  • 1. Dr. M. BALASUBRAMANIAN 401 Sundaram, Vasant Housing Complex, Kandivili- West Mumbai- 400 067 Phone: 28605977 (Residence), Mobile:9892882276 Email: mbalas2001@hotmail.com Job Objective Assignments as a Medical Superintendent/Administrator in a Large Medical/ Healthcare Organisation in the corporate sector. Professional Profile  Qualified MBBS (Mumbai University) with over 20 years experience in the field of Medicine.  Working Presently as HOSPITAL ADMINISTRATOR in SAIFEE HOSPITAL Mumbai. This entails overall responsibility of all the Medical and Administrative services of the hospital.  Worked as MEDICAL SUPERINTENDENT in BHATIA HOSPITAL from August 2005 TO August 2006 one of the leading Tertiary Care Hospitals in the city. This entailed responsibility of all the Medical services in the hospital  Worked as HOSPITAL ADMINISTRATOR in H.N Hospital, Mumbai one of the leading Tertiary hospitals in the city from August 2004 to August 2005.  Worked as MEDICAL SUPERINTENDENT in MOTIBEN DALVI HOSPITAL a 70 bedded Hospital from June 2004 to August 2004.This entailed overall responsibility of the medical and administrative affairs of the Hospital including Tpas,marketing activities.  Qualitative experience working as Medical officer-Administration in Lilavati Hospital, Mumbai one of the leading tertiary hospitals in the city From April 2003 to January 2004.  Worked as Medical Officer in Jaslok Hospital,Mumbai, from Feb. 1987 to August 1987 ,which entailed administrative and medical management.  Qualitative experience in managing occupational diseases & hazards in an Industrial environment.  In-depth knowledge of Health Insurance policies and a panel doctor with LIC , HDFC & Mediclaim Insurance  Strong communication skills, analytical ability and ability to perform under stress and strenuous conditions.  Post Graduate Diploma in Hospital Administration from Indian Hospital Association, New Delhi (affiliated to the international Hospitals Association, London)
  • 2. • Professional Experience From AUGUST 2005 to August 2006 as MEDICAL SUPERINTENDENT at BHATIA HOSPITAL,SOUTH MUMBAI one of the oldest hospitals in the city. Key Tasks Handled • Supervising day to day working and all functions of the medical services offered by the hospital and administrative functions of the hospital. • Organizing efficient running of all the medical and administrative services of the hospital. • Supervising the work of Panel Consultants,RMOs,Nursing and paramedical and office staff. • Supervising and enforcing discipline amongst the Panel Consultants, and all categories of staff of the hospital. • Purchasing equipments,Furniture and other supplies by following the prescribed procedure laid down for that purpose. • Sanctioning drugs,sundries for all departments. • Attending to all the correspondence of various departments. • Interview candidates for the post of RMOs ,Registrars,Staff Nurses,staff and assist the managing committee regarding appointment of Consultants. • Advise programs/schedules of training and orientation for all categories of staff and ensure that the same in implemented. • Guide and supervise the staff in respect of various certificates required to be issued for insurance,workmen compensation. • Carry out surprise verification of stock and attend to all work related to import of equipment including customs and excise etc. • Attending to complaints from patients/relatives and staff of the hospital and hold enquires and finalize action on the same. • Carrying out surprise visit to Doctors quarters and the staff quarters to enforce discipline among the staff. • Attending all matters related to medico legal work. • Preparing Hospital Brochures, feedback forms and other marketing activities of the hospital. • Scrutinizing medical records ,birth and death certificates and request for autopsies if any. • Attend and guide the hospital staff in matters concerning correspondence with and appearance before the police,coroner,courts,chemical analyser,biomedical
  • 3. waste,mediclaim.Dealing with general discipline work,attendance.leave,posting,promotion in all categories of staff. From August 2004 to August 2005 as Hospital Administrator in HN Hospital Mumbai one of the oldest Hospitals in the city • Supervising the work of Pharmacy and present daily reports to the management regarding Total Sales,Profit and deployment&recruitment of Staff. • Looking after the work of TPAs including follow up of claims,non- payment of claims and interaction with Consultants. • Supervising the work of Medical Records Department. • Looking after non clinical Departments like Laundry,Housekeeping • In charge of all Diagnostic Departments like C-T,MRI,2D- ECHO,Cathlab,Front Office including Admissions.PTClinic. . From April 2003 to January 2004 as MEDICAL OFFICER- ADMINISTRATION at LILAVATI HOSPITAL,Mumbai one of the leading teritiary Hospitals in the city. Key Tasks Handled  Supervising and looking after the work of Resident doctors in the hospital.This entailed keeping track of their daily activities,check whether they were punctual in attending patient calls,quality of  Work,case notes,treatment sheets.Resident Doctors leave records were carefully monitored.The cvs of doctors were evaluated and a fair recruitment process followed.The work of Resident Doctors was periodically evaluated and grading done.  Medical certificates,Case Summaries,Birth and Death certificates were regularly provided from my office after proper verification.  Making the O-T list, preliminary Ambulance doctors list,Sunday duty list Casualty medical doctors list.  Mediclaim Insurance papers came to me for verification and preauthorisation so that cashless hospitalisation could be facilitated. Issuance of clearance for Indoor papers for mediclaim.  Interacting with TPAS regarding claims ,follow-up ,non payment of claims and patient complaints.  Dealing with specific patient complaints regarding treatment ,bills and feedback from patients.  Medico legal cases needing medical expertise were looked into.  Interacting with corporate clients, health check up patients and marketing activities of the hospital.
  • 4. Since March 1987 as Practicing Family Physician at an out-patient clinic at Malad, Mumbai Key Tasks Handled  Rendering basic Consultancy on general medicine cases including Paediatrics & Geriatrics with routine investigations  Respond to medical emergencies for patients of all age groups.  Conduct minor surgeries for contused lacerated wounds, abscesses, accidents and injuries.  Advisory services on Birth Control measures and Carry out sterilisation procedures.  Prescribe and provide guidance in proper administration of drugs.  Liasoning with speciality hospitals/ specialists for better patient care Achievements  Distinction of serving in camps for destitutes and socially & economically backward patients including distribution of free drugs for TB patients.  Successfully conducted counselling for HIV patients.  Consistently successful track record as trusted General Practitioner From Feb’87 to Aug’87 as Medical Officer in Emergency Department (Casualty) with Jaslok Hospital & Research Centre, one of the largest hospitals in the private sector in Mumbai with a bed strength of 350. Key Tasks Handled  Functioned as Casualty Medical Officer, in-charge of casualty  Co-ordinating with the emergency team to ensure prompt response to emergencies  Successfully handled all types of cases including bronchial asthma, hypertension, cardiac cases, orthopaedic cases like fracture, minor surgeries like contused lacerated wounds, abscesses, opds, paediatric emergencies like febrile convulsions, asthma, pneumonia and immunisation of children and adults.  Ensure and Monitor the proper administration of drugs and medicines to patients  Manage administrative aspects of Casualty and ensure maintenance of proper documentation regarding patients, treatment and drugs & medicines.  Maintain dynamic communication with the hospital staff and senior doctors including the Dean and Medical Superintendent.
  • 5. Part-time Experience From June’92 to June’95 as Honorary Consultant Physician with Slugs India, Palghar, a private chemical based industrial unit employing over 200 workers. Slugs India is a predominantly chemicals based industry located at Palghar, Maharashtra, India, employing about 200 workers. Key Tasks Handled  Functioned as an Occupational Physician responsible for treating workers and promoting positive health and nutrition practices  Devise and implement policies that promote & protect health, safety, security, and the quality of work life, the environment and organisational effectiveness.  Pre-placement screening workers for Occupational diseases & hazards including respiratory problems and skin & eye problems, besides others.  Prompt response to attending accidents and emergencies.  Maintain optimum levels of inventory of medicines and monitor medicine stocks for timely procurement of medicines. Internship 1986- 1987 Underwent Rotating Internship at Sir J.J. Hospital including 6 months of rural experience. Volunteer Experience Regular participation in local Community Health Activities of Indian Medical Association. This includes contributing to Immunisation Drives, Health Education of pregnant women, Industrial workers and blood donation camps. Publications  Article on “Health Insurance-Safeguard Your patients.” in April-May 2003 edition of Physicians Digest.  Article on “The Family Physician-Challenges In the New Millenium.” In April-May edition of Physicians Digest.  Article on”Computers in Hospital Administration”inMarch 31, 2005 edition of Pharmabiz,South Asias No.1 Pharma News Weekly. IT Skills  SWIFT Course from NIIT (an internationally recognised centre for computer education), Mumbai in March 1998. The course involved basic training in Word processing, SpreadSheets, Online Presentations and Internet access.
  • 6.  Proficient in using MS-Word, Excel and Internet/Email.  I am working on certain patient friendly software, easier to maintain records. Educational Qualifications  MBBS (Medicine) from Grant Medical College, sir J.J. Hospital, Mumbai University In 1985  Post Graduate Diploma in Hospital Administration from Indian Hospital Association, New Delhi (affiliated to the international Hospitals Association, London) in 2001  Passed M.B.A. from the National Institute of Management,Mumbai in First Division. Date of Birth: 25th August 1962