1. MAY WOO
11302 SE 217th Street
Kent, WA 98031
Home: 253.520.6683 maywoo1@hotmail.com Cell: 206.850.5869
SUMMARY
Highly motivated and driven IT professional with over 10 years of experience in areas of QA, Development,
and Data Analysis. Demonstrated leadership abilities to work successfully with variety of teams. Proven
experience manipulating various data sources to support Senior Management decisions.
http://www.linkedin.com/in/maywoo
PROFESSIONAL EXPERIENCE
Premera Blue Cross, Mountlake Terrace, WA 10/2009 - 12/2009
Data Warehouse QA Analyst - LG Consulting Staff
• Accomplished large volume of testing for Data Warehouse team for quick turnaround enhanced
project by building SQL queries, analysis and validating data on different databases.
• Assisted BI Analytical Team by analyzing and validating data against end-user eClare cubes Verisk
Health Business Intelligence (BI) analytical tier by building MDX queries and SQL queries.
LIBERTY MUTUAL COMPANY (formerly Safeco Insurance) Seattle, WA 5/1999 – 3/2009
Sr. Quality Assurance Analyst
Led 7-10 QA in Enterprise Data Warehouse Business Intelligence Program Production Support Team.
• Increased data quality and productivity 25% by streamlining QA best practices and processes, defect
analysis and root cause analysis.
• Generated QA new processes or approaches resulted in freeing up QA resource to work on new enhanced
work requests.
• Reduced project defects 15% by effectively testing small to large projects, provided project risks and
making recommendations to project team.
• Mentored QA Analysts resulting in increased product delivery by 30%.
THE BOEING COMPANY, Seattle, WA 3/1991 – 4/1999
Business System Programmer Analyst
Developed specifications, systems analysis, coding and testing activities for HP9000 system platform, UNIX
platform, and VB platform.
• Increased customer satisfaction 35% by delivering data to customers with more robust system.
• Provided consultation and support to our customers for ease of application usage.
Engineering Data Control Specialist
Analyzed and translated product data to computer system codes and formats.
• Provided resolution to correct the discrepancies for engineering suppliers and customers resulting in defect
free output.

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CERTIFICATIONS
CSQA (Certified Software Quality Analyst), CSTE (Certified Software Test Engineer) - Certificates from QAI
(Quality Assurance Institute) (re-certify every 3 years since 2000)
Leadership Program Certificate from EDI (Executive Development Institute) - Leadership Program for
culturally diverse leaders
TECHNICAL SKILLS
Microsoft Technologies: SQL Server Integration Services (SSIS), Analysis Services (SSAS), Reporting
Services (SSRS), Microsoft Office SharePoint Server, Performance Point Server, Microsoft Visio
Software: Visual Studio .NET 2005, SQL Server Business Intelligence Development Studio (BIDS), SQL
Server Management Studio (SMS)
Operating Systems: UNIX, MS-DOS, VAX/VMS, IBM Mainframe, TSO/ISPF
Programming Environments: VB, C, UNIX shell script, XML, HTML
Experienced Environments: Teradata, Data Mart, DB2, Mainframe, INSYNC, OLAP cubes, Excel,
ACCESS, Excel Pivot table, Netezza, WinSQL, Defect Tracking Tools
QA Specific Skills: Various type of testing methods, troubleshoot defects, root cause analysis, metrics
development, code reviews, translate business/functional requirements to test requirements, excellent
knowledge of software development life cycle (SDLC), Lean Six Sigma for process improvement, and
Infrastructure Library (ITIL) standards.
EDUCATION
SetFocus, LLC., Kent, WA
Business Intelligence Master's Online Program (10 weeks training in 2009 equivalent to 2-3 years of
working experience)
• Hands-on experience in implementing Business Intelligence solution by consolidating existing data from
diverse data sources into BI using Microsoft SSIS, SSAS, and SSRS.
• Created cubes, dimensions, KPIs, MDX queries, trend analysis reports, score cards, summary reports,
sales trend charts, dashboards, Excel Services and published output in SharePoint and Performance Point
sites.
University of Washington, Seattle, WA
B.S., Mathematics (Numerical Analysis)
PROFESSIONAL AFFILIATIONS
• Executive Development Institute (EDI)
• Seattle Area Software Quality Assurance Group (SASQAG)
• Washington Technology Industry Associations (WTIA)
• Microsoft Business Intelligence Professionals
• QA & Testing Group