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10-Spaces Consulting, Inc
 design & strategy for the web


     PPC Training
       Session 2
Keywords Research Tactics
Conversion Theory
 problem &                                       visit
                    search       click on ad
    pain                                        website



   inner           scans for      finds a       “am I wasting
conversation        benefit     promising fix      my time?”




               End-to-end strategy to
               deliver your customer
                exactly what they are
                     looking for
Conversion Theory

• Two things cause disconnect
 • destination page (landing) is not
    congruent to search terms and ad
  • too many options for “navigation
    distraction”
Conversion Theory

• Your customer looks at their click path as a
  connection, or disconnection, of their
  thought process
• Customers choose their keywords based
  on solving a problem
Conversion Theory
                                                 no corporate
   visit             product        scroll          ordering
  website           page copy     down page       instructions


                                   reads           leaves
scan headings      scan copy
                                  excerpts        website


                Click paths are like trails in
                  the forest. Easy to take
                 wrong one, unless there’s
                    signposts to follow.
Audience Analysis
Which Keyword Are the Right Ones?
Audience; Step 1


• What is the product(s) you’re offering?
• What are the leading features of the
  product?
Audience; Step 2

• For every product feature, answer “so
  what?”
 • Fundamental - answering “so what” is
    what customers are waiting for, it’s what
    drives them to buy.
Audience; Step 3

• Result of answering “so what?” should...
 • sound like benefits.
 • stated in opposite form of a benefit,
    should sound like customers pain/
    problem.
Benefits vs. Features
                  FEATURE                      BENEFIT

                                        doesn’t come unthreaded in
                 double stitched
                                               heavy washing

• Chef Coat   coat has extra material
                                        lasts 2x longer; designed for
                                               commercial use

                                        can use more durable fabric
                    hand made             since doesn’t have to go
                                         through robotic assembly
Audience; Step 4

• Begin keyword research
 • which keywords illustrate problems you
    can solve
   • problem: it won’t always be easy to tell
   • solution: test & guess in a control way
Keyword Selection
   Lateral Search - “Go Wide”
Keyword Research
        Tactic

• GO WIDE with keyword, then
• GO DEEP with niche (i.e. long-tail)
  keyword
wide deep mirco


      Go Wide


• What are the categories of searches
  related to your industry, business, product?
wide deep mirco


      Go Wide

• Category Search Examples
 • Your product - product brand names,
    product type, category of product?
 • Benefits - pains and problems your
    customers face
Go Wide; Keyword Silos
                                                              Chef...
                                      coat                   uniform                  jacket
Wide
 categoric; descriptive

                                executive chef coat                                   chef’s jacket
                                  black chef coat                                  cheap chef jacket
                                10 button chef coat                               cotton chef jackets
                                                                                    pink chef jacket
   Deep
                             egyptian cotton chef coat
                                  denim chef coat                                women's chef jackets
                                   kids chef coat              chef outfit
                                 women chef coat              chef apparel
 terminologically similar;                               discount chef uniform
 within same category
Go Wide; Keyword Silos
• Importance of this process is that it helps...
 • with research & organization
 • dictate how campaigns & ad groups are
    created
  • decide on website destination (landing pages
  • create bidding strategies
wide deep mirco


    Go Deep
• Before going deeper into keyword category
 • Test “wide” category terms
 • Control for cost
 • Test conversion over 200-500 visits
    (conversion may be poor to start).
 • Test ad copy
wide deep mirco


    Go Deep

• Research niche terms
 • the greatest # of terms doesn’t always
    win
 • still quality vs. quantity
•   Deploy campaign

•   While waiting for data to be returned, start
    campaign #2

•   Check for any conversions, got some conversions
    work on eliminating “dogs”

•   Check 1st campaign adgroups for clicks (none or
    not sufficient, scrub)

•   Check keywords campaign wide (none or not
    sufficient, scrub)

•   Keywords with high clicks — TRACK

•   Let run to return data again, while waiting BLAST
    another campaign
•   Check keywords 1st campaign (cut keywords with
        insufficient clicks, regroup converting keywords —
        TRACK)

    •   Profitable campaign established (Monitor)

    •   Time for upscaling and expansion

    •   Start back at beginning

    •   Run into a campaign with no conversions

•   pause, tweak the landing page, change the offer.


    *cashtactics.com
Brook’s Dos and Don’ts
  • Don't play bidding wars unless you have
     very deep pockets.
  • Don't rely solely on broad keywords;
     they're expensive.
  • Don't rely solely on very specific
     keywords; they don't bring much traffic and
     limit exposure.

*Jeremy Brooks
Brook’s Dos and Don’ts
  • Don't launch when you can't monitor. If you
     spend $400 in 5 minutes, you're probably
     not doing something right.
  • Don't over-commit. Everything should start
     as a test.
  • Do wait long enough to get sufficient data
     before pulling the plug on a campaign.

*Jeremy Brooks
Brook’s Dos and Don’ts
  • Do be patient and realistic. All things
     (including PPC campaign optimization) take
     time to figure out. Rome wasn't built in a
     day.
  • Do your homework. Know what your
     competition is up to and what snags this
     might create for you.


*Jeremy Brooks
Brook’s Dos and Don’ts
  • Do use liberal amounts of negative
     keywords.
  • Do be careful with those negative
     keywords.You don't want to cut out
     relevant traffic accidentally.




*Jeremy Brooks
Brook’s Dos and Don’ts

  • Do keep your campaigns easy to navigate
     and analyze. Poor organization can make
     accurate review extremely difficult, if not
     impossible.
  • Do your keyword research. Small phrases
     can be goldmine of high-converting traffic.

*Jeremy Brooks

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Keyword Research Tactics for Pay-Per-Click Marketing

  • 1. 10-Spaces Consulting, Inc design & strategy for the web PPC Training Session 2 Keywords Research Tactics
  • 2. Conversion Theory problem & visit search click on ad pain website inner scans for finds a “am I wasting conversation benefit promising fix my time?” End-to-end strategy to deliver your customer exactly what they are looking for
  • 3. Conversion Theory • Two things cause disconnect • destination page (landing) is not congruent to search terms and ad • too many options for “navigation distraction”
  • 4. Conversion Theory • Your customer looks at their click path as a connection, or disconnection, of their thought process • Customers choose their keywords based on solving a problem
  • 5. Conversion Theory no corporate visit product scroll ordering website page copy down page instructions reads leaves scan headings scan copy excerpts website Click paths are like trails in the forest. Easy to take wrong one, unless there’s signposts to follow.
  • 6. Audience Analysis Which Keyword Are the Right Ones?
  • 7. Audience; Step 1 • What is the product(s) you’re offering? • What are the leading features of the product?
  • 8. Audience; Step 2 • For every product feature, answer “so what?” • Fundamental - answering “so what” is what customers are waiting for, it’s what drives them to buy.
  • 9. Audience; Step 3 • Result of answering “so what?” should... • sound like benefits. • stated in opposite form of a benefit, should sound like customers pain/ problem.
  • 10. Benefits vs. Features FEATURE BENEFIT doesn’t come unthreaded in double stitched heavy washing • Chef Coat coat has extra material lasts 2x longer; designed for commercial use can use more durable fabric hand made since doesn’t have to go through robotic assembly
  • 11. Audience; Step 4 • Begin keyword research • which keywords illustrate problems you can solve • problem: it won’t always be easy to tell • solution: test & guess in a control way
  • 12. Keyword Selection Lateral Search - “Go Wide”
  • 13. Keyword Research Tactic • GO WIDE with keyword, then • GO DEEP with niche (i.e. long-tail) keyword
  • 14. wide deep mirco Go Wide • What are the categories of searches related to your industry, business, product?
  • 15. wide deep mirco Go Wide • Category Search Examples • Your product - product brand names, product type, category of product? • Benefits - pains and problems your customers face
  • 16. Go Wide; Keyword Silos Chef... coat uniform jacket Wide categoric; descriptive executive chef coat chef’s jacket black chef coat cheap chef jacket 10 button chef coat cotton chef jackets pink chef jacket Deep egyptian cotton chef coat denim chef coat women's chef jackets kids chef coat chef outfit women chef coat chef apparel terminologically similar; discount chef uniform within same category
  • 17. Go Wide; Keyword Silos • Importance of this process is that it helps... • with research & organization • dictate how campaigns & ad groups are created • decide on website destination (landing pages • create bidding strategies
  • 18. wide deep mirco Go Deep • Before going deeper into keyword category • Test “wide” category terms • Control for cost • Test conversion over 200-500 visits (conversion may be poor to start). • Test ad copy
  • 19. wide deep mirco Go Deep • Research niche terms • the greatest # of terms doesn’t always win • still quality vs. quantity
  • 20. Deploy campaign • While waiting for data to be returned, start campaign #2 • Check for any conversions, got some conversions work on eliminating “dogs” • Check 1st campaign adgroups for clicks (none or not sufficient, scrub) • Check keywords campaign wide (none or not sufficient, scrub) • Keywords with high clicks — TRACK • Let run to return data again, while waiting BLAST another campaign
  • 21. Check keywords 1st campaign (cut keywords with insufficient clicks, regroup converting keywords — TRACK) • Profitable campaign established (Monitor) • Time for upscaling and expansion • Start back at beginning • Run into a campaign with no conversions • pause, tweak the landing page, change the offer. *cashtactics.com
  • 22. Brook’s Dos and Don’ts • Don't play bidding wars unless you have very deep pockets. • Don't rely solely on broad keywords; they're expensive. • Don't rely solely on very specific keywords; they don't bring much traffic and limit exposure. *Jeremy Brooks
  • 23. Brook’s Dos and Don’ts • Don't launch when you can't monitor. If you spend $400 in 5 minutes, you're probably not doing something right. • Don't over-commit. Everything should start as a test. • Do wait long enough to get sufficient data before pulling the plug on a campaign. *Jeremy Brooks
  • 24. Brook’s Dos and Don’ts • Do be patient and realistic. All things (including PPC campaign optimization) take time to figure out. Rome wasn't built in a day. • Do your homework. Know what your competition is up to and what snags this might create for you. *Jeremy Brooks
  • 25. Brook’s Dos and Don’ts • Do use liberal amounts of negative keywords. • Do be careful with those negative keywords.You don't want to cut out relevant traffic accidentally. *Jeremy Brooks
  • 26. Brook’s Dos and Don’ts • Do keep your campaigns easy to navigate and analyze. Poor organization can make accurate review extremely difficult, if not impossible. • Do your keyword research. Small phrases can be goldmine of high-converting traffic. *Jeremy Brooks