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Running head: The Role of the Centers for Medicare and Medicaid Services in Setting Standards for Clinical Records   1




                       The Role of the Centers for Medicare and Medicaid Services

                                      in Setting Standards for Clinical Records

                                                             Mary Strube

                                                          January 22, 2012

                                                        Professor Theodos

                                                                HIT 220

                                                    DeVry University Online
The Role of the Centers for Medicare and Medicaid Services in Setting Standards for Clinical Records                                              2


Table of Contents
Introduction ..................................................................................................................................... 3

Overview of CMS Standards .......................................................................................................... 3

Standards of Clinical Record Content, Protection, and Retention and Preservation ...................... 4

CMS Plays a Role in Setting Standards .......................................................................................... 5

Conclusion ...................................................................................................................................... 6
The Role of the Centers for Medicare and Medicaid Services in Setting Standards for Clinical Records   3


Introduction



          The scope of this paper is to demonstrate the role of the Centers for Medicare and

Medicaid Services (CMS) in setting standards regarding clinical health records. Although CMS

is responsible for dozens of regulations regarding the clinical record, this paper will highlight

only a few in an attempt to show the relevance of the agency in setting standards of clinical

record content, maintenance, and retention and preservation. This paper is not designed to be a

comprehensive listing of the regulations mandated by CMS, but merely to demonstrate the

importance of the agency as a standards-setting body.



Overview of CMS Standards



          CMS is the branch of the United States Department of Health and Human Services that

administers Medicare and the federal portion of the Medicaid programs. Because CMS is a

federal body, regulations issued by them must be followed in every state. Due to its standing as

a representative of the federal government, accrediting bodies, such as the Joint Commission,

often refer to CMS guidelines when creating their own standards for accreditation. (Johns & al.,

2011)

          Data taken from health records of Medicare patients are used by CMS to make decisions

regarding such things as reimbursement, the effectiveness of healthcare services, and the general

overall health of patients who are covered by the CMS programs. These decisions are examined,

and recommendations are made that, if followed, will result in an increase in the quality of

patient care. These recommendations are collectively known as standards of quality, or
The Role of the Centers for Medicare and Medicaid Services in Setting Standards for Clinical Records   4


standards of care, and are a written description of features that are expected as a minimum level

of service to be provided in a healthcare environment. (Johns & al., 2011)

          CMS has taken their standards and compiled them into a list of requirements called

Conditions of Participation (CoP). In order for a provider to receive reimbursement through the

Medicare program, he must meet or exceed the requirements listed in the CMS CoP. Because

the Joint Commission uses CMS guidelines as a basis for its accrediting process, any facility that

is accredited by the Joint Commission is considered by CMS to be in compliance with the CoP.

(Johns & al., 2011)

          CMS has developed CoP standards to address all areas of a healthcare organization,

including standards for the clinical record. CoP regulations regarding the clinical record can be

found in the US statutes, Title 42, Volume 3, Chapter IV, Part 485. CMS regulations state that a

facility is required to maintain a clinical record for each patient and that the record must be

documented, accessible and organized to allow for ease of retrieval. Three standards are

specified in the statute: content, protection of information, and retention and preservation. (U.S.

Government Printing Office, 2005)



Standards of Clinical Record Content, Protection, and Retention and Preservation



          The content standard specifies what items are to be contained in the clinical record. The

content standard states that a clinical record must contain enough information so that the patient

is clearly identified and to show that diagnoses and treatments are justified. Entries must be

timely. Entries must be signed by the person providing care, and if this person is an "assistant

level personnel," then the record must be countersigned by a supervisor. Specific documentation
The Role of the Centers for Medicare and Medicaid Services in Setting Standards for Clinical Records     5


requirements include initial assessment, plan of treatment, consent forms, medical history,

physical exams, progress notes, and a discharge summary. (U.S. Government Printing Office,

2005)

          There is a standard defining how data is to be maintained in the clinical record, referred

to by CMS as protection. The standard of protection of clinical record content states that a

facility must protect the record against unauthorized use, loss and destruction. Location-specific

policies and procedures for the use, removal, and release of information must be in place inside

the facility. Any information that is protected must have the patient's written consent before it

can be released to a third party. (U.S. Government Printing Office, 2005)

          Finally there are standards for the retention and preservation of clinical records. This

standard states that the facility must retain the clinical record for a period of 5 years following

discharge of the patient. If the facility is no longer able to treat patients, it is required to make

provisions for the maintenance of the clinical records of its former patients. (U.S. Government

Printing Office, 2005)



CMS Plays a Role in Setting Standards



          CMS plays a role in setting standards throughout the healthcare industry. Theirs are not

the only standards that are followed. Although CMS has printed rules regarding the clinical

record, actual standards vary between federal and state regulations, accrediting-body guidelines,

and facility policies. It is important that all of these voices be heard rather than listening to only

one. (Johns & al., 2011)
The Role of the Centers for Medicare and Medicaid Services in Setting Standards for Clinical Records     6


          One reason for this is because of ambiguity of the US statutes. For example, the

Medicare COP as stated above require a retention period for clinical records of 5 years, but the

federal government allows civil penalties to be imposed for a period longer than 5 years. This

has lead some states, such as Texas, to recommend retention periods longer than those

recommended by CMS. (Texas Medical Association, 2007)

          It is common practice that the strictest standards available are the ones that are followed.

Facilities look at all available information when designing policies and procedures with regards

to the clinical record. Content, maintenance, and retention and preservation guidelines are

created and followed by a facility by keeping in mind all standards and rules from all accrediting

and regulatory agencies that are relevant to the facility and its records, not just those of CMS.

(Johns & al., 2011)



Conclusion



          It is clear that CMS plays an important role in setting standards for quality healthcare

delivery in the United States. As a federal body, its recommendations serve as a basis for

regulations issued by states and accrediting organizations. Using standards and guidelines issued

by various governing and regulatory bodies, facilities create local policies and procedures

regarding the content, maintenance, and retention and preservation of the clinical record. Many

agencies work toward the common goal of increasing the quality of patient care. CMS plays an

important role in the process.
The Role of the Centers for Medicare and Medicaid Services in Setting Standards for Clinical Records   7


Works Cited

          Johns, M. L., & al., e. (2011). Health Information Management Technology An Applied

Approach (Third ed.). Chicago: AHIMA Press.

          Texas Medical Association. (2007, September). rightnow.texmed.org/ci/fattach/get/7361.

Retrieved January 2012, from rightnow.texmed.org:

http://rightnow.texmed.org/ci/fattach/get/7361/

          U.S. Government Printing Office. (2005, October 1). Section. Retrieved January 2012,

from U.S. Government Printing Office:

http://edocket.access.gpo.gov/cfr_2005/octqtr/42cfr485.60.htm

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The Role of CMS in Setting Standards for Clinical Records

  • 1. Running head: The Role of the Centers for Medicare and Medicaid Services in Setting Standards for Clinical Records 1 The Role of the Centers for Medicare and Medicaid Services in Setting Standards for Clinical Records Mary Strube January 22, 2012 Professor Theodos HIT 220 DeVry University Online
  • 2. The Role of the Centers for Medicare and Medicaid Services in Setting Standards for Clinical Records 2 Table of Contents Introduction ..................................................................................................................................... 3 Overview of CMS Standards .......................................................................................................... 3 Standards of Clinical Record Content, Protection, and Retention and Preservation ...................... 4 CMS Plays a Role in Setting Standards .......................................................................................... 5 Conclusion ...................................................................................................................................... 6
  • 3. The Role of the Centers for Medicare and Medicaid Services in Setting Standards for Clinical Records 3 Introduction The scope of this paper is to demonstrate the role of the Centers for Medicare and Medicaid Services (CMS) in setting standards regarding clinical health records. Although CMS is responsible for dozens of regulations regarding the clinical record, this paper will highlight only a few in an attempt to show the relevance of the agency in setting standards of clinical record content, maintenance, and retention and preservation. This paper is not designed to be a comprehensive listing of the regulations mandated by CMS, but merely to demonstrate the importance of the agency as a standards-setting body. Overview of CMS Standards CMS is the branch of the United States Department of Health and Human Services that administers Medicare and the federal portion of the Medicaid programs. Because CMS is a federal body, regulations issued by them must be followed in every state. Due to its standing as a representative of the federal government, accrediting bodies, such as the Joint Commission, often refer to CMS guidelines when creating their own standards for accreditation. (Johns & al., 2011) Data taken from health records of Medicare patients are used by CMS to make decisions regarding such things as reimbursement, the effectiveness of healthcare services, and the general overall health of patients who are covered by the CMS programs. These decisions are examined, and recommendations are made that, if followed, will result in an increase in the quality of patient care. These recommendations are collectively known as standards of quality, or
  • 4. The Role of the Centers for Medicare and Medicaid Services in Setting Standards for Clinical Records 4 standards of care, and are a written description of features that are expected as a minimum level of service to be provided in a healthcare environment. (Johns & al., 2011) CMS has taken their standards and compiled them into a list of requirements called Conditions of Participation (CoP). In order for a provider to receive reimbursement through the Medicare program, he must meet or exceed the requirements listed in the CMS CoP. Because the Joint Commission uses CMS guidelines as a basis for its accrediting process, any facility that is accredited by the Joint Commission is considered by CMS to be in compliance with the CoP. (Johns & al., 2011) CMS has developed CoP standards to address all areas of a healthcare organization, including standards for the clinical record. CoP regulations regarding the clinical record can be found in the US statutes, Title 42, Volume 3, Chapter IV, Part 485. CMS regulations state that a facility is required to maintain a clinical record for each patient and that the record must be documented, accessible and organized to allow for ease of retrieval. Three standards are specified in the statute: content, protection of information, and retention and preservation. (U.S. Government Printing Office, 2005) Standards of Clinical Record Content, Protection, and Retention and Preservation The content standard specifies what items are to be contained in the clinical record. The content standard states that a clinical record must contain enough information so that the patient is clearly identified and to show that diagnoses and treatments are justified. Entries must be timely. Entries must be signed by the person providing care, and if this person is an "assistant level personnel," then the record must be countersigned by a supervisor. Specific documentation
  • 5. The Role of the Centers for Medicare and Medicaid Services in Setting Standards for Clinical Records 5 requirements include initial assessment, plan of treatment, consent forms, medical history, physical exams, progress notes, and a discharge summary. (U.S. Government Printing Office, 2005) There is a standard defining how data is to be maintained in the clinical record, referred to by CMS as protection. The standard of protection of clinical record content states that a facility must protect the record against unauthorized use, loss and destruction. Location-specific policies and procedures for the use, removal, and release of information must be in place inside the facility. Any information that is protected must have the patient's written consent before it can be released to a third party. (U.S. Government Printing Office, 2005) Finally there are standards for the retention and preservation of clinical records. This standard states that the facility must retain the clinical record for a period of 5 years following discharge of the patient. If the facility is no longer able to treat patients, it is required to make provisions for the maintenance of the clinical records of its former patients. (U.S. Government Printing Office, 2005) CMS Plays a Role in Setting Standards CMS plays a role in setting standards throughout the healthcare industry. Theirs are not the only standards that are followed. Although CMS has printed rules regarding the clinical record, actual standards vary between federal and state regulations, accrediting-body guidelines, and facility policies. It is important that all of these voices be heard rather than listening to only one. (Johns & al., 2011)
  • 6. The Role of the Centers for Medicare and Medicaid Services in Setting Standards for Clinical Records 6 One reason for this is because of ambiguity of the US statutes. For example, the Medicare COP as stated above require a retention period for clinical records of 5 years, but the federal government allows civil penalties to be imposed for a period longer than 5 years. This has lead some states, such as Texas, to recommend retention periods longer than those recommended by CMS. (Texas Medical Association, 2007) It is common practice that the strictest standards available are the ones that are followed. Facilities look at all available information when designing policies and procedures with regards to the clinical record. Content, maintenance, and retention and preservation guidelines are created and followed by a facility by keeping in mind all standards and rules from all accrediting and regulatory agencies that are relevant to the facility and its records, not just those of CMS. (Johns & al., 2011) Conclusion It is clear that CMS plays an important role in setting standards for quality healthcare delivery in the United States. As a federal body, its recommendations serve as a basis for regulations issued by states and accrediting organizations. Using standards and guidelines issued by various governing and regulatory bodies, facilities create local policies and procedures regarding the content, maintenance, and retention and preservation of the clinical record. Many agencies work toward the common goal of increasing the quality of patient care. CMS plays an important role in the process.
  • 7. The Role of the Centers for Medicare and Medicaid Services in Setting Standards for Clinical Records 7 Works Cited Johns, M. L., & al., e. (2011). Health Information Management Technology An Applied Approach (Third ed.). Chicago: AHIMA Press. Texas Medical Association. (2007, September). rightnow.texmed.org/ci/fattach/get/7361. Retrieved January 2012, from rightnow.texmed.org: http://rightnow.texmed.org/ci/fattach/get/7361/ U.S. Government Printing Office. (2005, October 1). Section. Retrieved January 2012, from U.S. Government Printing Office: http://edocket.access.gpo.gov/cfr_2005/octqtr/42cfr485.60.htm