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The communication- and marketing
campaign to promote cycling in the
         City of Munich



       „Fietsmarketing en promotiecampagnes“
               Apeldoorn, 12.05.2011
                Wigand von Sassen
Introduction: cycling in Munich


• Modal share in 2002: 10%
• Modal share in 2008: 14%
     bicycletraffic has increased by 40 % within 6 years


                   Fahrrad


 MIV
 Mitfahrer
                     10%
                                          zu Fuß

             13%               29%




             26%
                             22%

   MIV Fahrer
                                   ÖPNV



                                                            Source: City of Munich
Introduction: cycling in Munich


• The infrastructure has constantly been improved
   – New cycle lanes and new signposting system (350 km)
   – New cycle‐parking facilities
   – 30% of all oneway‐streets opened for contraflow cycling (goal: 50% in 2015)
   – Munich´s bicycle network is about 1.200 km long




                                                                         Source: City of Munich
Introduction: cycling in Munich


• July 2009: new bicycle‐masterplan
   – New staff in traffic departments (11 people responsible for cycling)
   – Triplication of the budget (1,5  4,5 Mio. € /a)
   – Ambitious goal for the future: bicycle‐share of 20% in 2015
   – Start of the marketing‐campaign




                                                                            Source: City of Munich
Introduction: cycling in Munich


• Most cyclists are satisfied with the existing bicycle traffic system
• 72% consider cycling in Munich to be good or excellent




                                                         Survey (17.09.2008)
   Question:
   „In your opinion, what
   is it like when you
   cycle in Munich?“



                                                                 Source: City of Munich
Bicycle and communication


• The bike still has an image‐problem
• Important reason: unprofessional communication
• But every product, that wants to be succesful, needs professional 
  marketing and communication (example: car)
• Velo‐city conference 2007 in Munich. One of the central messages was:
  „A comprehensive approach to promote cycling requires to not only
   A comprehensive                 promote cycling           not only
  improve infrastructure and regulations, but also to implement „soft“ 
  measures like communication and marketing.“
• 2008: Munich´s city council decides to develop and implement a bicycle
  marketing‐campaign
• Budget: 2,2 Mio. € for the first 2 years
Preparation


•   Europe‐wide call for tenders  62 applications
•   Intensive selection process  supported by external bicycle‐ and 
    marketing‐experts
•   Assignment: 16. march 2010
•   Start of the campaign: 23. april 2010


Goals:
                1. more cyclists
                          +
                2. more traffic safety
The agency consortium




•   Project leader      •   Eventmanagement    •   Project 
•   Marketing /         •   Public relations       management
    communication       •   Environmental      •   Financial 
•   Creation and            education              managmement
    realisation                                •   Innovation 
                                                   managmement
Theoretical background




                         VALUE



         Visibility




                                 Source: City of Munich
The campaign´s corporate design




                          („Bike-Capital Munich“)




                                                    Source: City of Munich
Visual introduction of the campaign




                                      Source: City of Munich
Visual introduction of the campaign




                                      Source: Own Pictures
Visual introduction of the campaign




                                      Source: Own Pictures
Visual introduction of the campaign




                                      Source: City of Munich
Products




           Source: City of Munich
Print Products




                 Source: City of Munich
Print Products




                 Source: City of Munich
The starting events




                                                    Quelle: eigene
                                                    Aufnahmen

                      Source: City of Munich   Source: Own Pictures
The starting events




                      Source: Own Pictures
The starting events




                      Source: helios.bz
The starting events




                      Source: Tageszeitung (TZ)
The starting events

                      „Bicycle spring market“:
                      • Bicycle traders
                      • Test parcour for bicycles
                      • Bikepolo competition
                      • Etc.




                                                Source: City of Munich
Participation

                                Munich´s
                         „Cycling-Star“




                          Website: www.radlstar.de

Source: City of Munich
Participation




                Source: City of Munich
Participation




                Source: City of Munich
Participation


• Photo‐Shootings on 25 days throughout 
  the city
• About 1.000 participants




                                           Source: Own Pictures
Participation




                Source: City of Munich
Participation


• Online‐Voting on www.radlstar.de




                                     Source: City of Munich
Participation

                • Award show in front of the cityhall
                • Munich´s first Cycling‐star wins 4.000€




                                           Source: Own Pictures
Participation
„Bicycle‐Safety‐Checkpoint“




                              Source: Own Pictures
„Bicycle‐Safety‐Checkpoint“




                              Source: Own Pictures
„Safety‐Joker“




                 Source: Own Pictures
„Safety‐Joker“




                 Source: Own Pictures
Homepage: www.radlhauptstadt.de




            Welcome, to join us on facebook...
The Bicycle Film Festival Munich




                                   Source: City of Munich
Infrastructural improvements
Filmclip: http://www.youtube.com/watch?v=E0vPQ2A3g4g&feature=youtube_gdata_player




Maximilianstr. before and after the reconstruction…




                                                                                    Source: Own Pictures
Infrastructural improvements




                               Source: Own Pictures
Infrastructural improvements




        Source: Own Pictures
Infrastructure Branding: Bicycle Counter




                                           Source: City of Munich
Young people

• Important target group in 2011
• Special activities:
  ‐ Bandcasting
  ‐ Schooltour safety‐check
  ‐ Film: „Radlhauptstadt Team“




                      Source: City of Munich
„Bike‐Show‐Week“
Bike & Fashion Show
Motive „Oktoberfest“




                       Source: City of Munich
Conclusion


• There are lots of ways to „celebrate“ and attractively communicate the
  bicycle as a modern, urban means of transport
• Marketing‐campaigns can help to invent a real „bicycle‐culture“
• Campaign costs 0,7 € per citizen per year  quite low costs compared
  to financial investments in infrastructure
• Good cost – value ratio!
• But: „soft“ measures can not replace the „hardware“ but advertise and
  support a change of behaviour
• Scientific evaluation of the campaign in 2011
Thanks a lot for your
     attention!
Contact




  Consultant / Private:               Office, City of Munich:
  Dipl.‐Geogr. Wigand von Sassen      Kreisverwaltungsreferat, HA III/112
  Fahrradverkehr                      Verkehrs‐ und Mobilitätsmanagement
  Mobilitätsmanagement                Fahrradmarketing
  Theresienstr. 63                    Ruppertstr. 19
  D ‐ 80333 München                   D ‐ 80446 München
  Tel.: +49 ‐ (0)89 – 37 95 71 81     Tel.: +49 ‐ (0)89 ‐ 233 – 271 88
  Mobil: +49 ‐ (0)151 – 26 96 94 67   Mobil: +49 ‐ (0)1520 – 165 79 65
  E‐Mail: wigand.von.sassen@gmx.de    E‐Mail: wigand.von.sassen@muenchen.de

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Dipl.‐Geogr. Anja Müller