1. Taarifa: Improving Public Service
Provision and Citizen Engagement
@markiliffe

2. Tandale, Tanzania
(c) OpenStreetMap Contributors CC-BY-SA 2.0

3. Tandale, Tanzania

4. Dar Es Salaam, Tanzania
(c) OpenStreetMap Contributors CC-BY-SA 2.0

5. Bokolmanyo, Refugee Camp, May 20th 2012
(c) OpenStreetMap Contributors CC-BY-SA 2.0

6. Bokolmanyo, Refugee Camp, May 28th 2012
(c) OpenStreetMap Contributors CC-BY-SA 2.0

8. Open DSM

9. Quality Analysis

11. Now What?

13. &

15. What Is Taarifa?
"The Taarifa Platform is an open source web
application for information collection,
visualization and interactive mapping. It allows
people to collect and share their own stories using
various mediums such as SMS, Web Forms, Email or
Twitter, placing these reports into a workflow.
Where these reports can be followed up and acted
upon, while engaging citizens and communities."

20. Where?
● Uganda - Ministry of Local Government/World Bank
● Zimbabwe - Initial Planning Phase World Bank
● Dar Es Salaam - TBA
http://www.taarifa.org
http://dev.taarifa.org - Development with Ugandan dataset
http://ugtaarifa.org - Ugandan Ministry
https://github.com/taarifa/ - GitHub Source

21. How?
http://www.flickr.com/photos/markiliffe/6288697974/

22. http://www.flickr.com/photos/markiliffe/6288669974/

23. http://farm8.staticflickr.com/7057/6791611558_de9cc04e83_b.jpg

25. Ugandan Deployment In Numbers
1588 Individual Reports
1428 Agriculture
160 Local Government Support/Infrastructure
111 Districts
143 Individual Users

26. Now What?

27. Problem Domain
3.41 million people die from water, sanitation and hygiene-
related causes each year1
1 Toilet for 93 people, in Tandale alone2
Scarce data
No pathway into government/other structures
Use and develop open standards (Open311, OGC etc...)
1
http://www.who.int/quantifying_ehimpacts/publications/saferwater/en/index.html
2 Open Street Map

28. http://blog.okfn.org/2012/09/13/managing-expectations-ii-open-data-technology-and-government-2-0/

29. http://venturebeat.files.wordpress.com/2012/08/deviantart-nikola-tesla.jpg

30. "Gary’s law of conference failures is now codified as never
work with children, animals, sweet soul music or live
demos. And before you ask, I’ve learnt the hard way, never,
ever, to do a live demo, because what can go wrong, will go
wrong." -http://www.vicchi.org/2012/05/02/garys-law-of-conference-failure/

33. Future
● More Sensor Integration (UAVs, Water Analysis)
● Landuse use identification and vernacular boundaries
● Improved requirements public services and water
access

34. Get Involved
taarifa.org
http://kng.ht/RH7G27

35. Contact
psxmi@nottingham.ac.uk
@markiliffe