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Cotton Club, Troyes, France

Market Development Strategy 2010
Creating new monthly events for people over 30 years old


Kevin Soler, Kevin Roy, Alexandre Urena, Andrea Beck
The Cotton Club is a nightclub in Troyes, France,
and one of the main attractions for French and
international students. It opens from Wednesday
to Saturday from 9 p.m.




           Marketing Plan - Cotton Club: Market Development Strategy   3
In 2010, we believe that the social aspect was
  the most important for the Cotton Club, because
  the age distribution of the citizens for example is
  very important to define the target group.

 Trends in social factors affect the demand




             Marketing Plan - Cotton Club: Market Development Strategy   4
   1.2.1. The Cotton Club is acting in the
    entertainment and event market

   1.2.2. Level of competitiveness of the market:
    The level of competitiveness of the event market
    is in the middle range (3,9 out of 10)




               Marketing Plan - Cotton Club: Market Development Strategy   5
   1.3.1. Direct competitors: Manhattan, Quartier
    Latin, Amphie

   1.3.2. Critical Success Factors (CSF): music, price
    of drinks, employees, design

 Most important CSF: location



               Marketing Plan - Cotton Club: Market Development Strategy   6
   1.4.1. Segmentation by needs:
     to meet people and not be alone
     to drink and listen to music
     good value of money (no entry and good prices of
      drinks)
   1.4.2. Segmentation by demographic attributes:
     Age: between 18 and 25 years old
     Job: students
     Income: between 400 and 600 Euro
     Gender: men and women
               Marketing Plan - Cotton Club: Market Development Strategy   7
   1.5.1. Offer-mix
     In 2010 the Cotton Club invested it`s money
      and labor time into Quality of service (60%),
      brand (25%), physical (10%) and price (5%).

   1.5.1. Promotion-mix
     In 2010 the distribution channels were 100%
      direct and the marketing communication was
      mainly about sales promotion (posters) and
      internet promotion (face book).
               Marketing Plan - Cotton Club: Market Development Strategy   8
   Strengths: modern music, central position, good
    quality of drinks
   Weaknesses: small location
   Opportunities (depend on us): associations and
    partnerships
   Opportunities (do not depend on us): more
    international students as future target group
   Threats (depend on us): failing with new events
   Threats (do not depend on us): strict conditions
    due to noise pollution of neighbors
               Marketing Plan - Cotton Club: Market Development Strategy   9
1.7) Annex 1, 2 and 3

1.8) Sources of informtion
 Cotton Club‘s facebook
 Visiting the location several times
 Phone interview with Cotton CEO




            Marketing Plan - Cotton Club: Market Development Strategy   10
2.1 ) In 2011, we want to create a new monthly
  event for people over 30 who are single or who
  would like to be in a less young atmoshpere.

2.2) Our desired target is people over 30 who have
  at least one of those needs :

   Meet people because they are single
   Enjoy music
   Have a drink because of social aspect

               Marketing Plan - Cotton Club: Market Development Strategy   11
Quality of service                            Price
2.3 ) Offer
                                                Physical                                  Brand
   For the Cotton Club, and for our target for the new event we want to create it is better to improve Price
   and Brand, because we have to be famous and recognize as a popular social club for people over 30.

                          Distribution                                        Marketing Communication
Promotion
                          Direct Mail                                         Sales Promotion
                                                                              Internet

                                                                              Advertise in newspaper, flyers, or in firms

2.4) SWOT
                                        S                                 W

                          O             To adapt our quality of service   Small size, but we can easily change the design,
                                        to the new market.                and people attract people so even if there is not a
                                                                          lot of people the place looks overcrowded.
                          T             Competitors can copy our          The place is not easy to find, so we have to spend
                                        event. So we can create a         a lot of money in advertising to make people
                                        loyalty program.                  over 30 aware of the location



                           Marketing Plan - Cotton Club: Market Development Strategy                                            12
2.5) See annex 4, 5 and 6
2.6) In the place we can put about 100 people
  maximum. A person spends an average of € 35 at
  the Cotton club (including entry, drinks and
  other fees). We organize this event once a
  month. We plan to reach 250 people a night by
  using strong promotion and emphasize the
  innovative side of our event.
   250 (people) x € 35 (average) x 12 (months/year)
                      = € 105000
             Marketing Plan - Cotton Club: Market Development Strategy   13
   3.1. Main cooperative bodies:
       Suit stores (Hugo Boss, Kenzo)
       Audi  see annex 9
       Golf club in Troyes
       Travel agency  see annex 9

3.2. Developing new offer:
We want to develop a new flyer slogans for our
 advertising campaign (“Older is better”
 comparing with a bottle of whiskey).
                  Marketing Plan - Cotton Club: Market Development Strategy   14
   3.3. Marketing promotion:
     3.3.1. Direct distribution: We want to organize a
      monthly event (every third Saturday a month) for
      over 30 year old people and want to reach about
      250 people a month.
     3.3.2. Sales promotion / internet advertising: We
      want to create our own website as well as send
      newsletters and vouchers thanks to our partners`
      databases. Furthermore we would like to
      advertise in newspapers the week before our
      event.
                Marketing Plan - Cotton Club: Market Development Strategy   15
   3.4. Enhancing service marketing principles:

    Public bus lines for Cotton Club, because there is no space to
    park a car and if the people drink they can not drive to go
    home.


   3.5. Action plan chart: see annex 7
   3.6. Marketing yearly budget: see annex 8


                  Marketing Plan - Cotton Club: Market Development Strategy   16
 4.1. Control bodies:
We would recommend to organize marketing
  meetings twice a year together with our
  accountant and lawyer.
 4.2. Control tools:
We want to distribute questionnaires for our
  customers in the internet to check the customer
  satisfaction.
 4.3. Milestones:
Valentine`s day will be an important date for us
  because we want to bring singles together and
  want to create a big event.
            Marketing Plan - Cotton Club: Market Development Strategy   17
Poster for the new event
                                                   for people over 30.




Marketing Plan - Cotton Club: Market Development Strategy                  18
Marketing Plan - Cotton Club: Market Development Strategy   19
Good
         quality of 4
         drink Manhattan                               Cotton
                                                       Club
                                                              Amphie
                           3



                                                                       Modern
1               2                           3             4
                                                                       Music


                           2




                           1



    Marketing Plan - Cotton Club: Market Development Strategy                   20
Good
      quality of        4
      drink                                         Cotton
                                                    Club
                                 Manhattan
                                                             Amphie
                        3



                                                                      Central
1             2                            3             4
                                                                      Position


                        2




                        1



    Marketing Plan - Cotton Club: Market Development Strategy                    21
Central
      position          4                                    Amphie
                  Manhattan                               Cotton
                                                          Club

                        3



                                                                      Modern
1             2                            3             4
                                                                      Music


                        2




                        1



    Marketing Plan - Cotton Club: Market Development Strategy                  22
Central
      Position          4
                                                      Amphie

                             Manhattan          Cotton
                                                Club
                        3



                                                                Modern
1             2                            3             4
                                                                Music


                        2




                        1



    Marketing Plan - Cotton Club: Market Development Strategy            23
Good
                                                    Cotton
      quality of        4                           Club
      drink


                        3
                                                             Amphie
                                Manhattan
                                                                      Modern
1             2                             3            4
                                                                      Music


                        2




                        1


    Marketing Plan - Cotton Club: Market Development Strategy                  24
Good
     quality of        4
                                                       Cotton
                                                       Club
     drink
                                     Manhattan
                                                            Amphie
                       3



                                                                     Central
1            2                            3             4
                                                                     Position


                       2




                       1



    Marketing Plan - Cotton Club: Market Development Strategy                   25
#         What?             When?             Who?                How Much?
1         testing the      one study          consultant          10 000
          market (study of
          the market)


2         promotion plan twice a month        Marketing Manager   20 000




3         christmas party 23th of december                        8000
                                              CEO
4         valentine's day   14th of febuary                       8000




                                              CEO
Budget:                                                           46 000

                  Marketing Plan - Cotton Club: Market Development Strategy   26
Budget :




Expenses :           year 1                     year 2                   year 3

promotion                             20 000                    15 000                10 000

furnitures                                250                     300                   350

labour force         2000 (2waitresses)         3000 (3)                 4000 (4)

DJ                   1500 (1DJ)                 1501 (1DJ)               1502 (1DJ)

Stock (alchool)                         3500                     6000                  9000

total :                                27250                    25801                 24852




using notority these figures are going to decrease each year.



making bigger event each years so more expenses on small funitures




                                  Marketing Plan - Cotton Club: Market Development Strategy    27
Audi : The first year, we give to people over 30 an opportunity
  to win a car.
At the end of each 3 first parties we give a car key (audi) to our
  consumers. After the third party they can go to audi shop in
  Troyes and try their keys (they can have 3 per people
  maximum because they can receive one key each of the 3
  parties). If the key match with the car they win this car !

Travel Agency : They give to the Cotton Club their databases
  and we advertise their company during the event.



                 Marketing Plan - Cotton Club: Market Development Strategy   28
Free marketing plan sample of The Cotton Club, France, by www.marketingPlanNOW.com

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Free marketing plan sample of The Cotton Club, France, by www.marketingPlanNOW.com

  • 1.
  • 2. Cotton Club, Troyes, France Market Development Strategy 2010 Creating new monthly events for people over 30 years old Kevin Soler, Kevin Roy, Alexandre Urena, Andrea Beck
  • 3. The Cotton Club is a nightclub in Troyes, France, and one of the main attractions for French and international students. It opens from Wednesday to Saturday from 9 p.m. Marketing Plan - Cotton Club: Market Development Strategy 3
  • 4. In 2010, we believe that the social aspect was the most important for the Cotton Club, because the age distribution of the citizens for example is very important to define the target group.  Trends in social factors affect the demand Marketing Plan - Cotton Club: Market Development Strategy 4
  • 5. 1.2.1. The Cotton Club is acting in the entertainment and event market  1.2.2. Level of competitiveness of the market: The level of competitiveness of the event market is in the middle range (3,9 out of 10) Marketing Plan - Cotton Club: Market Development Strategy 5
  • 6. 1.3.1. Direct competitors: Manhattan, Quartier Latin, Amphie  1.3.2. Critical Success Factors (CSF): music, price of drinks, employees, design  Most important CSF: location Marketing Plan - Cotton Club: Market Development Strategy 6
  • 7. 1.4.1. Segmentation by needs:  to meet people and not be alone  to drink and listen to music  good value of money (no entry and good prices of drinks)  1.4.2. Segmentation by demographic attributes:  Age: between 18 and 25 years old  Job: students  Income: between 400 and 600 Euro  Gender: men and women Marketing Plan - Cotton Club: Market Development Strategy 7
  • 8. 1.5.1. Offer-mix  In 2010 the Cotton Club invested it`s money and labor time into Quality of service (60%), brand (25%), physical (10%) and price (5%).  1.5.1. Promotion-mix  In 2010 the distribution channels were 100% direct and the marketing communication was mainly about sales promotion (posters) and internet promotion (face book). Marketing Plan - Cotton Club: Market Development Strategy 8
  • 9. Strengths: modern music, central position, good quality of drinks  Weaknesses: small location  Opportunities (depend on us): associations and partnerships  Opportunities (do not depend on us): more international students as future target group  Threats (depend on us): failing with new events  Threats (do not depend on us): strict conditions due to noise pollution of neighbors Marketing Plan - Cotton Club: Market Development Strategy 9
  • 10. 1.7) Annex 1, 2 and 3 1.8) Sources of informtion  Cotton Club‘s facebook  Visiting the location several times  Phone interview with Cotton CEO Marketing Plan - Cotton Club: Market Development Strategy 10
  • 11. 2.1 ) In 2011, we want to create a new monthly event for people over 30 who are single or who would like to be in a less young atmoshpere. 2.2) Our desired target is people over 30 who have at least one of those needs :  Meet people because they are single  Enjoy music  Have a drink because of social aspect Marketing Plan - Cotton Club: Market Development Strategy 11
  • 12. Quality of service Price 2.3 ) Offer Physical Brand For the Cotton Club, and for our target for the new event we want to create it is better to improve Price and Brand, because we have to be famous and recognize as a popular social club for people over 30. Distribution Marketing Communication Promotion Direct Mail Sales Promotion Internet Advertise in newspaper, flyers, or in firms 2.4) SWOT S W O To adapt our quality of service Small size, but we can easily change the design, to the new market. and people attract people so even if there is not a lot of people the place looks overcrowded. T Competitors can copy our The place is not easy to find, so we have to spend event. So we can create a a lot of money in advertising to make people loyalty program. over 30 aware of the location Marketing Plan - Cotton Club: Market Development Strategy 12
  • 13. 2.5) See annex 4, 5 and 6 2.6) In the place we can put about 100 people maximum. A person spends an average of € 35 at the Cotton club (including entry, drinks and other fees). We organize this event once a month. We plan to reach 250 people a night by using strong promotion and emphasize the innovative side of our event. 250 (people) x € 35 (average) x 12 (months/year) = € 105000 Marketing Plan - Cotton Club: Market Development Strategy 13
  • 14. 3.1. Main cooperative bodies:  Suit stores (Hugo Boss, Kenzo)  Audi  see annex 9  Golf club in Troyes  Travel agency  see annex 9 3.2. Developing new offer: We want to develop a new flyer slogans for our advertising campaign (“Older is better” comparing with a bottle of whiskey). Marketing Plan - Cotton Club: Market Development Strategy 14
  • 15. 3.3. Marketing promotion:  3.3.1. Direct distribution: We want to organize a monthly event (every third Saturday a month) for over 30 year old people and want to reach about 250 people a month.  3.3.2. Sales promotion / internet advertising: We want to create our own website as well as send newsletters and vouchers thanks to our partners` databases. Furthermore we would like to advertise in newspapers the week before our event. Marketing Plan - Cotton Club: Market Development Strategy 15
  • 16. 3.4. Enhancing service marketing principles: Public bus lines for Cotton Club, because there is no space to park a car and if the people drink they can not drive to go home.  3.5. Action plan chart: see annex 7  3.6. Marketing yearly budget: see annex 8 Marketing Plan - Cotton Club: Market Development Strategy 16
  • 17.  4.1. Control bodies: We would recommend to organize marketing meetings twice a year together with our accountant and lawyer.  4.2. Control tools: We want to distribute questionnaires for our customers in the internet to check the customer satisfaction.  4.3. Milestones: Valentine`s day will be an important date for us because we want to bring singles together and want to create a big event. Marketing Plan - Cotton Club: Market Development Strategy 17
  • 18. Poster for the new event for people over 30. Marketing Plan - Cotton Club: Market Development Strategy 18
  • 19. Marketing Plan - Cotton Club: Market Development Strategy 19
  • 20. Good quality of 4 drink Manhattan Cotton Club Amphie 3 Modern 1 2 3 4 Music 2 1 Marketing Plan - Cotton Club: Market Development Strategy 20
  • 21. Good quality of 4 drink Cotton Club Manhattan Amphie 3 Central 1 2 3 4 Position 2 1 Marketing Plan - Cotton Club: Market Development Strategy 21
  • 22. Central position 4 Amphie Manhattan Cotton Club 3 Modern 1 2 3 4 Music 2 1 Marketing Plan - Cotton Club: Market Development Strategy 22
  • 23. Central Position 4 Amphie Manhattan Cotton Club 3 Modern 1 2 3 4 Music 2 1 Marketing Plan - Cotton Club: Market Development Strategy 23
  • 24. Good Cotton quality of 4 Club drink 3 Amphie Manhattan Modern 1 2 3 4 Music 2 1 Marketing Plan - Cotton Club: Market Development Strategy 24
  • 25. Good quality of 4 Cotton Club drink Manhattan Amphie 3 Central 1 2 3 4 Position 2 1 Marketing Plan - Cotton Club: Market Development Strategy 25
  • 26. # What? When? Who? How Much? 1 testing the one study consultant 10 000 market (study of the market) 2 promotion plan twice a month Marketing Manager 20 000 3 christmas party 23th of december 8000 CEO 4 valentine's day 14th of febuary 8000 CEO Budget: 46 000 Marketing Plan - Cotton Club: Market Development Strategy 26
  • 27. Budget : Expenses : year 1 year 2 year 3 promotion 20 000 15 000 10 000 furnitures 250 300 350 labour force 2000 (2waitresses) 3000 (3) 4000 (4) DJ 1500 (1DJ) 1501 (1DJ) 1502 (1DJ) Stock (alchool) 3500 6000 9000 total : 27250 25801 24852 using notority these figures are going to decrease each year. making bigger event each years so more expenses on small funitures Marketing Plan - Cotton Club: Market Development Strategy 27
  • 28. Audi : The first year, we give to people over 30 an opportunity to win a car. At the end of each 3 first parties we give a car key (audi) to our consumers. After the third party they can go to audi shop in Troyes and try their keys (they can have 3 per people maximum because they can receive one key each of the 3 parties). If the key match with the car they win this car ! Travel Agency : They give to the Cotton Club their databases and we advertise their company during the event. Marketing Plan - Cotton Club: Market Development Strategy 28