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Email Copy Tested
How adding urgency increased
clickthrough rate by 15%
Experiment: Background


        Experiment ID: Internal Urgency Email Test
         Location: MECLABS Research Library


Research Notes:
   Background: This email was sent to the MarketingExperiments list of about
   85,000 marketers informing them about an upcoming Web clinic.

   Goal: To increase email clickthrough.

   Primary Research Question: Which messaging will generate the highest
   clickthrough rate: urgent or non-urgent?

   Approach: A/B Split
Experiment: Control           Control




While the control has many
of the elements of an
effective email, the reader
has no urgent reason to
click the call to action.
Experiment: Treatment      Treatment




To produce an element of
urgency in the email, we
simply added 3 words to
the bottom of the email:

*Limit 1,000 attendees
Experiment: Side-by-side
                    Control




                    Treatment
Experiment: Results

                15.4% Increase in clickthrough rate
                The treatment generated 15.4% higher clickthrough than the control



     Version                 Delivered Emails   CTA Clicks*    CTR     Rel. diff     Stat. Conf

Control (No Urgency)                  44,225       354        0.80%        -             -

Treatment (Urgency)                   44,079       407        0.92%      15.4%               95%



   What You Need to Understand: By adding a level of rate by 15.4%. the
    treatment out-produced the control in clickthrough
                                                       authentic urgency,



       *Primary call-to-action clicks only

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Email Copy Tested

  • 1. Email Copy Tested How adding urgency increased clickthrough rate by 15%
  • 2. Experiment: Background  Experiment ID: Internal Urgency Email Test Location: MECLABS Research Library Research Notes: Background: This email was sent to the MarketingExperiments list of about 85,000 marketers informing them about an upcoming Web clinic. Goal: To increase email clickthrough. Primary Research Question: Which messaging will generate the highest clickthrough rate: urgent or non-urgent? Approach: A/B Split
  • 3. Experiment: Control Control While the control has many of the elements of an effective email, the reader has no urgent reason to click the call to action.
  • 4. Experiment: Treatment Treatment To produce an element of urgency in the email, we simply added 3 words to the bottom of the email: *Limit 1,000 attendees
  • 5. Experiment: Side-by-side Control Treatment
  • 6. Experiment: Results 15.4% Increase in clickthrough rate The treatment generated 15.4% higher clickthrough than the control Version Delivered Emails CTA Clicks* CTR Rel. diff Stat. Conf Control (No Urgency) 44,225 354 0.80% - - Treatment (Urgency) 44,079 407 0.92% 15.4% 95%  What You Need to Understand: By adding a level of rate by 15.4%. the treatment out-produced the control in clickthrough authentic urgency, *Primary call-to-action clicks only