These are the slides from a presentation I gave to an audience in July 2013 around why we need to act different in public services (see the video here on you tube http://www.youtube.com/watch?v=vGNlbNEG5DQ. The recent Daniel Pelka tragedy only reinforces the need for change and we are proud to be helping agencies with this challenge using our pam platform - see www.pam-it.com for more insight.