The course took place in the Spring semester 2012. It was in Finnish. This presentation was only for showing the tasks of the course.

1. User Centered Design Methods
Course Program- Spring 2012- Kerava
Mariana Salgado
Satu Hyökki

2. Day Program
8.30- Presentation of the whole course
9.00- Presentation of the case
(S-ryhmä)
Students select the case tasks
9.45- On methods, tools and techniques
(Hyökki).
10.30-12.00 Students’ presentations
13-16.30 Workshops (in parallel sessions)
Usability study plan (Hyökki)
Designing Probes (Salgado)

3. ½ hands-on & ½ active listening and presenting!
Coaching instead of teaching
One case: S-ryhmCase: S-ryhmä
Contact person: Petteri Sipilainen
Contact person on gral. issues:
Mariana
Contact person on your group work:
depends on who is your assigned teacher.
Your Presentations +
Quick workshops in the afternoons
Individual + Group work

4. 10 credits = 270 hours!
Workload
28 hrs contact lessons
50 hrs literature review
& presentation
100 hrs Project presentation
(group work)
30 hrs writing the academic article
(group work)
30 hrs preparing and making reference
list related to the article
(individual work)
2 hrs mentoring meetings with the teachers
( group work)
30 hrs learning diary
incl. evaluation of the learning outcomes

5. Outcomes
1- One presentation
(individual work)
2- Project work based on
the case (each group choose
one method).
3- Academic article on the
case study (group work)
4- List of references
(Individual work)
5-Learning Diary (individual
work)

6. Tools Presentation Task
List with 23 set of tools/methods
Look for sources on the topic.
Preferably academic articles or book chapters.
Not base all in desktop research
A good source of articles on these issues can be:
http://www.servicedesigntools.org/
or http://www.maketools.com/
Databases as
http://dl.acm.org/ or
the Proceedings of conferences that relate to our field
Journals
The International Journal of Design
http://www.ijdesign.org/ojs/index.php/IJDesign/
or http://firstmonday.org/

7. Tools Presentation Task
Recently published in UCD
Human Centered Design Toolkit (2011) by IDEO
Exposing the Magic of Design (2011) by John Kolko
This is Service Design Thinking (2010)
Edited by Marc Stickdoorn and Jakob Schneider
Human Centered Design Toolkit (2011) by IDEO
Design Things (2011) Pelle Ehn,
Thomas Binder, Giorgio De Michelis,
Per Linde and Giulio Jacucci and Ina Wagner.
Design Research.
Through Practice from the lab, field, and showroom
(2011).
Ilpo Koskinen, John Zimmerman,
Thomas Binder, Johan Redstöm and Stephan Wensveen.

8. Tool Presentation task
1) Familiarize with the subject.
Read at least 6 articles or
book chapters on the topic.
Pay attention to look for good and relevant material.
It is important how you do this selection.
2) Make a presentation
(in a format you are familiar: Prezi or PPT)
3) Define the tools. What are the main differences
between them? Is there any difference?
How are these methods used?
How these tools can be implemented
for better understanding users?
In which type of projects these tools can be good?
In which moment of the design processes are relevant?
Why? In which contexts these methods can be effective?
4) Reflect on the bibliography reviewed on the topic
5) Add the list of references to the presentation.
Point 3, 4, and 5 need to be part of your presentation.
6) Upload the presentation to Optima.
7) Practice your presentation before-hand
so you do not talk more than 10min.

9. Learning diary
This is a document for YOU
(but we will read it and grade)
One paragraph per tool
presented during the classes,
including sources.
Include your thoughts and personal impressions.
Include pictures and graphics if needed.
More instructions in OPTIMA

10. Academic Article
The article needs to
go through 2 rounds
of iterations with
your teacher. One of
the teachers will be
assigned to you for
advising in the
process of writing
the article. On the
second course day
you will got your
adviser.

11. Project work for S-ryhmä
1) signing in- process
4) mobile services
2) personalized
services/content (ideas for development)
3) accessibility 5) services of the future
evaluation
6) front page

12. Last presentation on project work
20 slides
30 minutes + 10min discussion
1st slide: project name, topic, date, student
name, course
Justification of method selection:
why you choose this method for
this specific topic?
Method explained- what has been done? and how?
Findings: Visual material showing findings
Not need to explain the background of the studies
(about S-ryhmä).
Not need to tell the tensions and contradiction
in the group.

13. 1) Presentations happens
Deadlines during the course day. Each
students receive a date in
which he/she has to present.
2) 01.06 is the final group
presentation at S-ryhmä
3) The academic article,
learning diary and the individual
list of references has to be
ready by the 01.07.2012

14. Between 1st and 2nd day
complete the usability study plan
according Satu’s instructions.

15. Questions?

16. Thanks!