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Developing integrated
engagement calendars
     @MariamCook
1. Develop
           5. Measure
                                      engagement
            and refine
                                         themes




4. Create colour-
                                               2. Ideas
coded integrated
                                              generation
    calendar



                          3. Cross-
                          channel
                            ideas
                         refinement
Market
                                                            Brand
                         (PESTLE*)




     Business /                                                               People
     product or                                                            (search and
      service                                                             social insights)
                                           1. Develop
                                          engagement
                                             themes




*PESTLE stands for the marketing mix – Political, economic, social, technological, legal and
environmental considerations
Make-up




Poetry                   Education



          1. What’s an
          engagement
          theme? E.g.



                          Healthy
Cycling
                          eating




          Fundraising
1. Develop
           5. Measure
                                      engagement
            and refine
                                         themes




4. Create colour-
                                               2. Ideas
coded integrated
                                              generation
    calendar



                          3. Cross-
                          channel
                            ideas
                         refinement
ASK                BORROW FROM OTHER                  HOST EVENT STALL
 CUSTOMERS                 INDUSTRIES                       COLLECTING
                                                            INSPIRATION
 RUN COMPETITIONS ASKING                ASK VIA TWITTER
  FOR IDEAS INTERNALLY &                   HASHTAG
        EXTERNALLY                                              CHECK OUT
                                   ONLINE                      COMPETITORS
                                   SURVEY
                                                 CONSIDER WHAT’S
    USE SERVICE LIKE CROWDTAP TO                 ALREADY WORKING
        GET TARGET MARKET TO
     INTERACT WITH PRODUCT AND
       GENERATE LIVE FEEDBACK                    START AN ONLINE
                                              DICUSSION ASKING FOR
BRAINS                                              FEEDBACK
 TORM                   HOLD A
                       WORKSHOP                                  LISTEN TO
                                                                 USERS AND
                                                                    FANS




                        2. HOW CAN WE
                       GENERATE IDEAS?
1. Develop
           5. Measure
                                      engagement
            and refine
                                         themes




4. Create colour-
                                               2. Ideas
coded integrated
                                              generation
    calendar



                          3. Cross-
                          channel
                            ideas
                         refinement
Ideas




 Channels
  (e.g. PR,
 Facebook,
 Pinterest,
PPC, owned
    blog)


                 3. Cross-channel ideas
                       refinement
1. Develop
           5. Measure
                                      engagement
            and refine
                                         themes




4. Create colour-
                                               2. Ideas
coded integrated
                                              generation
    calendar



                          3. Cross-
                          channel
                            ideas
                         refinement
4. Create theme colour-coded integrated calendar
MON                  TUE              WED   THUR FRI                              SAT              SUN


                               AD
                     Lorem ipsizzle                          Lorem ipsizzle                        Break it down
                     dolizzle sit                            dolizzle sit                          aliquizzle sizzle
                     amet, crazy                             amet, crazy                           sizzle check out
                     piscing elit.                           piscing elit.                         this go to hizzle.
                                            Lorem ipsizzle
                                            dolizzle sit
                                            amet, crazy
Break it down                               piscing elit.    Break it down
aliquizzle sizzle                                            aliquizzle sizzle
sizzle check out       @                                     sizzle check out
this go to hizzle.                                           this go to hizzle.
                     Lorem ipsizzle                                               Lorem ipsizzle
                     dolizzle sit                     TV                          dolizzle sit
                     amet, crazy                                                  amet, crazy
                     piscing elit.                                                piscing elit.




                     Un-themed, unstructured engagement
1. Develop
           5. Measure
                                     engagement
           and refine
                                        themes




4. Create colour-
                                              2. Ideas
coded integrated
                                             generation
    calendar



                         3. Cross-
                         channel
                           ideas
                        refinement
AWARENESS




       LOYALTY                            CONSIDERATION




                    5. MEASURE
                      & REFINE
SATISFACTION                                        VISIT




               PURCHASE               INTERACTION

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Developing integrated engagement calendars

  • 2. 1. Develop 5. Measure engagement and refine themes 4. Create colour- 2. Ideas coded integrated generation calendar 3. Cross- channel ideas refinement
  • 3. Market Brand (PESTLE*) Business / People product or (search and service social insights) 1. Develop engagement themes *PESTLE stands for the marketing mix – Political, economic, social, technological, legal and environmental considerations
  • 4. Make-up Poetry Education 1. What’s an engagement theme? E.g. Healthy Cycling eating Fundraising
  • 5. 1. Develop 5. Measure engagement and refine themes 4. Create colour- 2. Ideas coded integrated generation calendar 3. Cross- channel ideas refinement
  • 6. ASK BORROW FROM OTHER HOST EVENT STALL CUSTOMERS INDUSTRIES COLLECTING INSPIRATION RUN COMPETITIONS ASKING ASK VIA TWITTER FOR IDEAS INTERNALLY & HASHTAG EXTERNALLY CHECK OUT ONLINE COMPETITORS SURVEY CONSIDER WHAT’S USE SERVICE LIKE CROWDTAP TO ALREADY WORKING GET TARGET MARKET TO INTERACT WITH PRODUCT AND GENERATE LIVE FEEDBACK START AN ONLINE DICUSSION ASKING FOR BRAINS FEEDBACK TORM HOLD A WORKSHOP LISTEN TO USERS AND FANS 2. HOW CAN WE GENERATE IDEAS?
  • 7. 1. Develop 5. Measure engagement and refine themes 4. Create colour- 2. Ideas coded integrated generation calendar 3. Cross- channel ideas refinement
  • 8. Ideas Channels (e.g. PR, Facebook, Pinterest, PPC, owned blog) 3. Cross-channel ideas refinement
  • 9. 1. Develop 5. Measure engagement and refine themes 4. Create colour- 2. Ideas coded integrated generation calendar 3. Cross- channel ideas refinement
  • 10. 4. Create theme colour-coded integrated calendar MON TUE WED THUR FRI SAT SUN AD Lorem ipsizzle Lorem ipsizzle Break it down dolizzle sit dolizzle sit aliquizzle sizzle amet, crazy amet, crazy sizzle check out piscing elit. piscing elit. this go to hizzle. Lorem ipsizzle dolizzle sit amet, crazy Break it down piscing elit. Break it down aliquizzle sizzle aliquizzle sizzle sizzle check out @ sizzle check out this go to hizzle. this go to hizzle. Lorem ipsizzle Lorem ipsizzle dolizzle sit TV dolizzle sit amet, crazy amet, crazy piscing elit. piscing elit. Un-themed, unstructured engagement
  • 11. 1. Develop 5. Measure engagement and refine themes 4. Create colour- 2. Ideas coded integrated generation calendar 3. Cross- channel ideas refinement
  • 12. AWARENESS LOYALTY CONSIDERATION 5. MEASURE & REFINE SATISFACTION VISIT PURCHASE INTERACTION

Notas do Editor

  1. PROMPTS – THINK ABOUT YOUR SOCIAL MEDIA IDEAS FROM THE USER PERSPECTIVE