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Online fundraising workshop

GlobalGiving Presenters
Marc Maxson (Innovation Consultant)
Moses Kigozi (Uganda country coordinator, Storytelling Project)

mmaxson@globalgiving.org
mkigozi@globalgiving.org
Workshop Outline
Intro to GlobalGiving – 20 mins
•Online social media fundraising – 1 hr

-- coffee/tea break --

•Process of joining GlobalGiving
( nomination  due diligence  open challenge) – 1hr
• Hearing from current partner organizations
• Storytelling Project – easy monitoring & evaluation
20mins
• Trello – simple project management tool 20mins

-- Optional after: 1 on 1 consulting –
About GlobalGiving
GlobalGiving is a charity fundraising web site
  that gives
  social entrepreneurs and non-profits from
  anywhere in the world a chance to raise the
  money that they need to improve their
  communities.
  GlobalGiving connects dedicated individuals
  who are driving change in their communities
  (people with big ideas and community leaders)
  with the generous giving people. We help
  organizations grow and be more effective.
  120+ countries, thousands of NGOs,
  282,000 people giving $71million
How the online giving process works
• Organizations post their project summaries on
  www.GlobalGiving.org - giving the world an inside look at the project's
  unique needs and the work being done.
• You and your supporters tell people about the project using Internet.
• Those people get inspired by you and tell other people.
• These people hear about the project, visit the website, donate, and
  spread the word.
• After you reach 50 donations, you become a permanent partner and
  GlobalGiving includes your project in larger corporate giving and cause
  marketing efforts.




                       +                      +
How to get your project on GlobalGiving
• Nominate yourself at www.globalgiving.org/non-profits/
• Submit due diligence docs. We work with registered organizations to raise
money for specific projects all over the world. GlobalGiving does not provide
grants.
• Learn to fundraise through people giving - we offer organizations an easy-
to-use fundraising and donor management system, fundraising tools and
training, and access to our corporate partners and media outreach.
• Compete in an open challenge – held four times a year. Your goal is to earn
40 donations and raise $5,000 in 30 days. Next challenge is November 2012.
• Post additional projects as a full
partner
• Automatically get cross-listed on
other employee giving websites
• Demonstrate your capacity and good
reputation to traditional grantmaking
funders
GlobalGiving in 2011

Overall donations made through GG to date: $80.6 mn
Overall donations made through GG in 2011: $30.1 mn
Number of donors to date: 237,246
Projects receiving funding: 5,014
Number of visitors who visit GG.org each week: 30-40K
Average YEARLY $$$ per org: $9,000 (Median: $2,400)
Countries disbursed to: 120 countries
Top Donor Countries: USA, Canada, UK, Australia, India
Average donation size: $78 (Median: $25)
Top corporate partners: Nike, Dell, Microsoft, HP, Gap,
Cummins, Eli Lily, LiquidNet
Past Philanthropic partners: Omidyar, Skoll, Rockefeller,
USAID, Sall, Hewlett
Examples of real
  results from
organizations in
    Rwanda
We try to provide every organization
with value – the best tools, and
additional donations from beyond
their network of supporters (purple).

Fees: We are a non-profit
organization, but we need to cover
our costs, so we ask donors and
organizations to split the 15% cost.
Since 2009, about 54% of donors
add on something to cover the 15%
fee, so organizations typically only
pay about 9%. The value of the
additional donations (purple) we
attract can add more than 15% to an
organization’s total fundraising, so in
effect they pay nothing and receive
more money than they themselves
could have collected directly.

But our greatest value is the
reputation and visibility we provide
your organization.
Why are these
organization profiles so
different?

These guys have been
building personal
relationships with
donors for years.


These guys did the
open challenge and are
still learning how to
explain their work in a
compelling way.
Building relationships


 Why do people give?
Being social
        Nobody can attract donors if
        they don’t first….

        • socialize globally (use Internet)
        • have a compelling story to
        share
        • listen to supporters and make
        them feel like they are part
        of something big.
Video   Networking   IM   photo-share    games




Blogs   Creators     podcast   twitter   dating
1 billion Facebook users
     50% of users login daily

   Most users have >130 friends

The average user is connected to 60
     groups, events, or causes
500+ million Twitter
      users
100% have
friends they
talk to
offline
Spend time with your
 closest friends, and trust
them to connect with their
      friends for you.
     50-75 people
                                  these tools only work when
                                   you use them with people
                                     you know and have a
                                     compelling message!




                    5-10 people
Circles of influence




the real world   online
Network
   of
  User

 High




 Low
inspire
engage
listen
follow-up
say
thanks
Engagement
Case Study:

 How Obama
   became
   president
through social
    media
from this   to this
Your friends will be
the first to adopt your
       message:


 my cause   =    our
this isn’t a job, it’s a   cause!
the message is not




    about you
change

Keep your
message
 simple

            yes we can
Obama           35,000 volunteer groups

   2,000         Held 200,000
                 Events



  meetings

2,000 official   442,000
                 videos

   videos
Trust is a
 mosaic of
  personal
friendships
your supporters must author the
          message

                      some success




                          greater potential
Empower your                        • Additional, personalized

        biggest                           support to the most active
                                          MyBarackObama.com
    supporters and                        community members
     give them the                      • Tracking and
        tools to                           measurement to identify
   encourage others                        and understand their online
                                           activism; content developed
                                           to meet those needs

                                        • Super users were given
                                           something “more” than the
                                           average user



Source: Edelman “The Social Pulpit: Barack Obama’s Social Media Toolkit
empower


powered!
Spam
(no personalization)
Social media can help you
       build relationships and
     inspire people to advocate
           for your cause




… if “your” cause is “our” cause
 Source: “What’s next in media: by Neil Perkin
effective messages evolve as
they spread:
      adapted to each audience
You must take action.          Time is your ally




                                                          We are competing.
                        Give, Donate, Send money   now.
network ✔
fundraising captains ✔
        goals ✔

      what now?

    strategy
      tools
resources
            social media
         challenge calendar
        fundraising checklist
          template emails
       template press releases
http://www.globalgiving.org/getting-started-challenge/
website
website
Try it Out… Creating a compelling message

Post about today’s GlobalGiving workshop on your nonprofit’s
online platform tonight.
Ask yourself:
•Who is your audience?
•What is your key message?
•Does your organization have any personality? (you need to be real to
tell a compelling story)
•What do you want them to do next? (tell them – this is the call to
action)
Post a Project:
tell a powerful story


                    specific
                    simple
Where to go for more training:
www.slideshare.net/globalgiving/
Joining GlobalGiving
Trello: Awesome project management tool (free)
Storytelling: Instant monitoring & learning tools (free)




Concept: collect stories using our method and you can
create evaluations with benchmarking in minutes.
Our Storytelling Project can answer these types of
questions:
X = some social issue, like rape, HIV stigma, sanitation…

• What are the root causes of X?
• Is X more important than Y to address?
• How pervasive is the X in the country? (scope)
• How complex is X? (complexity)
• What kinds of people (age, sex, location) talk about X?
• What organizations address X and in which locations?
• What other issues matter to people who care about X?
• Of the things communities have seen organizations do to
address X, what works best?
• Do organizations and the people describe X differently?
• Does org A or org B address X with more success?
• What are important unmet needs in the community?
But our Storytelling Project cannot answer this question:

• Is organization A having an impact on X? (sorry, impact is
still something we can’t measure- only all those other things
that help you achieve better project design)

Good uses for story data:
• Listening to communities (does your project address the
right needs in the community?)
• Project redesign (do these stories reveal unexpected ways
to try to address some complex social problem?)
• More Innovative Grant Proposals – you can make a
more compelling case for your new approach if it is
supported by story patterns before you try it.
• Advocacy – leaders will listen when the people all talk
about the same need or problem.
Tools let you see the big picture or drill down to individual
stories – this is about patterns, local context, and being
“vaguely right” instead of “precisely wrong”.
THANK YOU!




Contact:
Marc Maxson
mmaxson@globalgiving.org
http://www.globalgiving.org

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Online Fundraising Workshop: Learn Social Media Strategies

  • 1. Online fundraising workshop GlobalGiving Presenters Marc Maxson (Innovation Consultant) Moses Kigozi (Uganda country coordinator, Storytelling Project) mmaxson@globalgiving.org mkigozi@globalgiving.org
  • 2. Workshop Outline Intro to GlobalGiving – 20 mins •Online social media fundraising – 1 hr -- coffee/tea break -- •Process of joining GlobalGiving ( nomination  due diligence  open challenge) – 1hr • Hearing from current partner organizations • Storytelling Project – easy monitoring & evaluation 20mins • Trello – simple project management tool 20mins -- Optional after: 1 on 1 consulting –
  • 3. About GlobalGiving GlobalGiving is a charity fundraising web site that gives social entrepreneurs and non-profits from anywhere in the world a chance to raise the money that they need to improve their communities. GlobalGiving connects dedicated individuals who are driving change in their communities (people with big ideas and community leaders) with the generous giving people. We help organizations grow and be more effective. 120+ countries, thousands of NGOs, 282,000 people giving $71million
  • 4.
  • 5. How the online giving process works • Organizations post their project summaries on www.GlobalGiving.org - giving the world an inside look at the project's unique needs and the work being done. • You and your supporters tell people about the project using Internet. • Those people get inspired by you and tell other people. • These people hear about the project, visit the website, donate, and spread the word. • After you reach 50 donations, you become a permanent partner and GlobalGiving includes your project in larger corporate giving and cause marketing efforts. + +
  • 6. How to get your project on GlobalGiving • Nominate yourself at www.globalgiving.org/non-profits/ • Submit due diligence docs. We work with registered organizations to raise money for specific projects all over the world. GlobalGiving does not provide grants. • Learn to fundraise through people giving - we offer organizations an easy- to-use fundraising and donor management system, fundraising tools and training, and access to our corporate partners and media outreach. • Compete in an open challenge – held four times a year. Your goal is to earn 40 donations and raise $5,000 in 30 days. Next challenge is November 2012. • Post additional projects as a full partner • Automatically get cross-listed on other employee giving websites • Demonstrate your capacity and good reputation to traditional grantmaking funders
  • 7. GlobalGiving in 2011 Overall donations made through GG to date: $80.6 mn Overall donations made through GG in 2011: $30.1 mn Number of donors to date: 237,246 Projects receiving funding: 5,014 Number of visitors who visit GG.org each week: 30-40K Average YEARLY $$$ per org: $9,000 (Median: $2,400) Countries disbursed to: 120 countries Top Donor Countries: USA, Canada, UK, Australia, India Average donation size: $78 (Median: $25) Top corporate partners: Nike, Dell, Microsoft, HP, Gap, Cummins, Eli Lily, LiquidNet Past Philanthropic partners: Omidyar, Skoll, Rockefeller, USAID, Sall, Hewlett
  • 8. Examples of real results from organizations in Rwanda
  • 9.
  • 10. We try to provide every organization with value – the best tools, and additional donations from beyond their network of supporters (purple). Fees: We are a non-profit organization, but we need to cover our costs, so we ask donors and organizations to split the 15% cost. Since 2009, about 54% of donors add on something to cover the 15% fee, so organizations typically only pay about 9%. The value of the additional donations (purple) we attract can add more than 15% to an organization’s total fundraising, so in effect they pay nothing and receive more money than they themselves could have collected directly. But our greatest value is the reputation and visibility we provide your organization.
  • 11. Why are these organization profiles so different? These guys have been building personal relationships with donors for years. These guys did the open challenge and are still learning how to explain their work in a compelling way.
  • 12. Building relationships Why do people give?
  • 13.
  • 14. Being social Nobody can attract donors if they don’t first…. • socialize globally (use Internet) • have a compelling story to share • listen to supporters and make them feel like they are part of something big.
  • 15. Video Networking IM photo-share games Blogs Creators podcast twitter dating
  • 16. 1 billion Facebook users 50% of users login daily Most users have >130 friends The average user is connected to 60 groups, events, or causes
  • 19. Spend time with your closest friends, and trust them to connect with their friends for you. 50-75 people these tools only work when you use them with people you know and have a compelling message! 5-10 people
  • 20. Circles of influence the real world online
  • 21. Network of User High Low
  • 27. Engagement Case Study: How Obama became president through social media
  • 28. from this to this
  • 29. Your friends will be the first to adopt your message: my cause = our
  • 30. this isn’t a job, it’s a cause!
  • 31. the message is not about you
  • 33.
  • 34. Obama 35,000 volunteer groups 2,000 Held 200,000 Events meetings 2,000 official 442,000 videos videos
  • 35. Trust is a mosaic of personal friendships
  • 36. your supporters must author the message some success greater potential
  • 37. Empower your • Additional, personalized biggest support to the most active MyBarackObama.com supporters and community members give them the • Tracking and tools to measurement to identify encourage others and understand their online activism; content developed to meet those needs • Super users were given something “more” than the average user Source: Edelman “The Social Pulpit: Barack Obama’s Social Media Toolkit
  • 40. Social media can help you build relationships and inspire people to advocate for your cause … if “your” cause is “our” cause Source: “What’s next in media: by Neil Perkin
  • 41. effective messages evolve as they spread: adapted to each audience
  • 42. You must take action. Time is your ally We are competing. Give, Donate, Send money now.
  • 43. network ✔ fundraising captains ✔ goals ✔ what now? strategy tools
  • 44. resources social media challenge calendar fundraising checklist template emails template press releases http://www.globalgiving.org/getting-started-challenge/
  • 46. Try it Out… Creating a compelling message Post about today’s GlobalGiving workshop on your nonprofit’s online platform tonight. Ask yourself: •Who is your audience? •What is your key message? •Does your organization have any personality? (you need to be real to tell a compelling story) •What do you want them to do next? (tell them – this is the call to action)
  • 47.
  • 48.
  • 49. Post a Project: tell a powerful story specific simple
  • 50.
  • 51. Where to go for more training: www.slideshare.net/globalgiving/
  • 53.
  • 54.
  • 55.
  • 56.
  • 57.
  • 58.
  • 59. Trello: Awesome project management tool (free)
  • 60. Storytelling: Instant monitoring & learning tools (free) Concept: collect stories using our method and you can create evaluations with benchmarking in minutes.
  • 61. Our Storytelling Project can answer these types of questions: X = some social issue, like rape, HIV stigma, sanitation… • What are the root causes of X? • Is X more important than Y to address? • How pervasive is the X in the country? (scope) • How complex is X? (complexity) • What kinds of people (age, sex, location) talk about X? • What organizations address X and in which locations? • What other issues matter to people who care about X? • Of the things communities have seen organizations do to address X, what works best? • Do organizations and the people describe X differently? • Does org A or org B address X with more success? • What are important unmet needs in the community?
  • 62. But our Storytelling Project cannot answer this question: • Is organization A having an impact on X? (sorry, impact is still something we can’t measure- only all those other things that help you achieve better project design) Good uses for story data: • Listening to communities (does your project address the right needs in the community?) • Project redesign (do these stories reveal unexpected ways to try to address some complex social problem?) • More Innovative Grant Proposals – you can make a more compelling case for your new approach if it is supported by story patterns before you try it. • Advocacy – leaders will listen when the people all talk about the same need or problem.
  • 63. Tools let you see the big picture or drill down to individual stories – this is about patterns, local context, and being “vaguely right” instead of “precisely wrong”.

Notas do Editor

  1. INTRO - Van , here from EMW and will be assisting with pressentation and translating if I am speaking too fast. Van say hi
  2. ADD THAT TODAY IS ABOUT ONLILNE FUNDRAISING NOT GLOBALGIVING About Global Giving Slide: Who am I and why am I here? What is GlobalGiving? A website that helps organizations raise money to help their communities. We offer organizations a unique set of online tools, strategic support, and the opportunity to connect with our vast network of individual donors and corporate sponsors. We make it easy for you to receive donations from your donors, family, and friends by providing you with project pages where you post your organization ’s needs, plans, photos, and fundraising goals.
  3. 1,3,6
  4. 5 minutes in group, then share
  5. Why would anyone want to give to your organization? Why do people donate to your organization? Best Practices of Communication Why do people give? Because people they know and trust ask them to give. Millenial Donor Report , research conducted by the folks at  Johnson Grossnickle & Assoc. This online study of nearly 3,000 20-35 year-olds revealed that Millenial donors thrive in online and mobile environments, but they are still driven by personal relationships and human connections.
  6. ADD VIETNAMESE SOCIAL MEDIA By show of hands, who has an organization Facebook personal/ organization Twitter Pintrest Linkedin Youtube
  7. BEST PRACTICES OF GLOBALGIVING
  8. What is twitter? Micro-blogging platform You send updates or “tweets” up to 140 characters Your tweets are received by your followers – people who opt-in to receive your updates You receive Tweets from people you are following Unlike Facebook, following is not always reciprocal Twitter is now the 2 nd most popular social network
  9. Get your cell phones ready and handy if you’re in the US and you want to try it yourself!
  10. Get your cell phones ready and handy if you’re in the US and you want to try it yourself!
  11. Get your cell phones ready and handy if you’re in the US and you want to try it yourself!
  12. What is your key message? – what aspect of the workshop do you want to share in the limited space/characters that are available to you? Group 1 & 2 : fb 3 & 4 twiitter 5&6 blogs 7&8 Email 9&10 Youtube
  13. Any questions?