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EduDataScience

Teaming to Improve US Education with Big Data Science

                 Marie Bienkowski
                  SRI International
             marie.bienkowski@sri.com

                   February 27, 2013
            O’Reilly Strata, Santa Clara, CA
• Hour-long classes, “seat time”
  requirements
• Students grouped by age
• Lecture-based teaching
• Paper textbook as primary learning
  resource; No cell phones in class
• Small, delayed and disconnected
  data: some testing feedback, reports
  (midterm, final), attendance, free
  lunch eligible
The US Dropout Factory
Deeply Digital Learning
• Flipped classroom w/online
  practice and homework via
  adaptive tutors
• More engaging and inspiring 24/7
  learning: games, projects, badges
  for competencies
• Learners collaborate by ability,
  interest
• Digital media/platforms for open
  or personalized learning
• Data ecosystems including the
  Internet of Learning Things
K-12 In-School Time is 1 Million Minutes




                                               http://life-slc.org

Many orders of magnitude more learning data with digital learning:
big data will be available – 55M K-12 students; 77M total in K-
college
Analytics and Data Mining
• Continuously improving courses, curricula, and apps
• Continuous and stealth testing
• Personalized, adaptive learning
  pathways, including recommended
  online learning resources
• Support students to succeed with right
  challenge, right encouragement, and
  right engagement
• Interactive data visualization systems
  (aka “dashboard”) for learners,
  teachers, leaders                                www.knewton.com
Meeting the Data Science Challenge
Paradigms of Scientific Discovery

• Empirical – started thousands of years ago

• Theoretical – last few hundred years

• Computational – last 30 – 40 years

• Data Exploration (eScience)

                                       John Stamper, DataShop
EduDataScience is about Discovery
• Automated assessment of            • You can test students or
  student skill, mastery learning,     watch them as they learn to
  efficient and effective learning     see what they know
  (Corbett, 2001)
• By discovering knowledge
  models automatically using
                                     • If you know what students
  data mining, student time can        need, you can give it to
  be used more effectively (Cen        them and they will learn
  et al 2008, Stamper et al AIED       better
  2011)
EduDataScience is about Discovery
• Conducting research on
  disengaged behaviors
  (McQuiggan, Rowe, Lee, &
  Lester 2008; Rowe,
  McQuiggan, Robison, &            • Students can learn from
  Lester 2009), led to tightened     games that have stories
  and improved narrative,
  leading to positive learning
  outcomes (Rowe, Shores,
  Mott, & Lester 2011)
EduDataScience is about Discovery
• By automatically detecting
  when students “game the
  system” (cf. Baker et al., 2004;
  Walonoski & Heffernan, 2006a,
  Johns & Woolf, 2006), it was         • You can tell when
  possible to build automated            students cheat and
  interventions that reduce              make them stop
  gaming and improve learning
  (Baker et al., 2006; Walonoski
  & Heffernan, 2006b; Arroyo et
  al., 2007)
                                 Examples courtesy Ryan S.J d. Baker
Panelists

   • Zachary Pardos– MIT


   • Jace Kohlmeier– Khan Academy


   • Sharren Bates– inBloom

Learn more! Zach and I will hold Office Hours tomorrow at 10am
The Data Zeitgeist in Education
And the Discoveries We Need to Succeed




       Zachary A. Pardos, Ph.D.
          pardos@mit.edu
The Data Zeitgeist in Education

  • Impetus to use                            • The same classroom paradigm
    technology and data to                      has existed for centuries
    reform education                          • Data has been used in almost
                                                all other industries to optimize
  • Growth of computer                          outcomes
    tutoring system
                                                    • Bioinformatics
                                                    • Financial analysis
                                                    • Statistical methods in particle physics


                                              • Why not education?
                                        14
UMAP 2011
     Zach Pardos           Strata 2013 - Santa Clara, CA                February 27th, 2013
The Data Zeitgeist in Education

  • Impetus to use
    technology and data to
    reform education
  • Growth of educational-
    technology systems
  • Major increases in
    funding




                                        15
UMAP 2011
     Zach Pardos           Strata 2013 - Santa Clara, CA   February 27th, 2013
The Data Zeitgeist in Education

  • Using technology and
    data to reform education
                                    • Produces the Cognitive Tutor
  • Growth of educational-             – Used by over 600,000 students
    technology systems                   per year
                                       – Recently acquired by the Apollo
  • Major increases in                   group for $75m
                                       – Apollo group owns University of
    funding                              Phoenix
                                           • Largest online university (500k
                                             students)




                               16
UMAP 2011
The Data Zeitgeist in Education

  • Using technology and
    data to reform education
  • Growth of educational-                      • Has tripled its daily
    technology systems                            student usage every year
  • Major increases in                          • Was the running for part
    funding                                       of a $4.35b federal
                                                  initiative to reform
                                                  education in MA

                                        17
UMAP 2011
     Zach Pardos           Strata 2013 - Santa Clara, CA      February 27th, 2013
The Data Zeitgeist in Education

  • Using technology and
    data to reform education
                                                • National standardized test being
  • Growth of educational-
                                                  deployed in the 2014-2015 school
    technology systems                            year
  • Major increases in                                 – Two versions of the test
    funding                                            – One will be computer adaptive
                                                       – Tens of millions of students’ data
                                                         per year
                                                       – Districts, States will be seeking
                                                         big data solutions

                                        18
UMAP 2011
     Zach Pardos           Strata 2013 - Santa Clara, CA                February 27th, 2013
The Data Zeitgeist in Education

  • Using technology and
    data to reform education                     • Started with Stanford AI course
  • Growth of educational-                       • Nearly 3m registrants since 2011
    technology systems                           • 100s of college courses (growing)
  • Major increases in
    funding




                                        19
UMAP 2011
     Zach Pardos           Strata 2013 - Santa Clara, CA           February 27th, 2013
•   Joint venture between MIT and
    Harvard to build a platform to host
    massive open-access online college
    courses (MOOC)
•   Additional Universities joining
    steadily
•   High enrollments (30k-154k)
The data
                        Student participation
                        •154,000 enrolled
                        •108,000 entered class
                        •7,000 received certificate
                                                      course interface
Course components
•434 lecture videos
•37 homework problems
•105 lecture problems
•1009 book pages
•14 labs
•145 tutorial videos
•2 exams
The data                                            The Approach
                                                              -adapt a Bayesian model of learning
                                                              -hypothesize that resources influence learning
                                                              -see if hypothesis generalizes to new students

                                          Model Parameters
                                          P(L0) = Probability of initial knowledge
                                                              knowledge
                                          P(T) = Probability of learning
                                                                                 {video}
                                                                                       Knowledge Tracing{book}
                                                                                              {answer}
                                          P(G) = Probability of guess
                                          P(S) = Probability of slip               P(L0)  P(T)         P(T)

                                          Nodes representation                      K               K              K
                                          K = knowledge node
                                          Q = question node
What resources are working?
                    Node states
                                                                            P(G)
                                                                                    Q               Q              Q
                                                                            P(S)
-post-tests are too far apart   K = two state (0 or 1)
-prediction of performance aloneQ = two state (0 or 1)
                                 not adequate                               0                   1                  1
-in need of a model of learning                    question(Pardos et al, Educational Data Mining, 2013 (under review))
Other factors in learning
•   Summarizing student affect over two
    school years by analyzing tutor log
    data

•   Correlated to State Test Outcome


•   Positive correlation: Frustration,
    Concentration, Confusion (while
    receiving tutor help)




                                          Pardos, Baker et al. (Learning Analytics & Knowledge, 2013)
Exploring interaction of other factors
•   Can non-cognitive contextual
    information about the student help
    explain efficacy?
                    Model Parameters               {confused} {confused}
                    P(L0) = Probability of initial knowledge
                    P(T) = Probability of learning
                                                           {video}       {book}
                                                                 Knowledge Tracing
•   In order to investigate many factors,
                    P(G) = Probability of guess
    we need to be looking beyondof slip a
                    P(S) = Probability                       P(L0)  P(T)        P(T)
    single course of data.
                     Nodes representation                  K             K             K
•   Live analysis of K = knowledge node
                     efficacy trends
                     Q = question node
                                                   P(G)
                    Node states                    P(S)    Q             Q             Q
                    K = two state (0 or 1)
                    Q = two state (0 or 1)                0              1             1
What We Need                          Join us!
•    Increased capability in analyzing
     continuous streams of big data

•    Operationalizing learner analytics

•    Problem solvers who want to make
     an impact



      Zach Pardos
        pardos@mit.edu
Jace Kohlmeier
jace@khanacademy.org
    @derandomized
Big problems…

          >1,000,000,000
          School-aged children around the world

          142,800,000
                                                                                                                     25%
                                                                                                                     Of US college freshmen
          School-aged children not in school
                                                                                                                     need remedial classes;
           Only 85%                                                                                                  costing $3 billion annually
           Of primary school students worldwide
           graduate from primary school
Statistics from UNESCO Institute for Statistics (UIS); National Center for Education Statistics; Complete College America
Cumulative visits to Khan Academy (Millions)


… big data


                                          >400 million lessons
             60 million
                   users to date
                                          delivered


                                          >1 billion
                                          problems answered



                  > 5    million
               Unique users / month
                                          216
                                          countries
                                                            15,000
                                                            classrooms around
                                                            the world       28
Hard problems…

 •   Thoughtful measurement of learning
 •   Multidimensional objectives (time, breadth, depth)
 •   Engagement-productivity tension
 •   Sophisticated modeling needs
… hard work.
• Thoughtful measurement of learning
  => great assessments
• Multidimensional objectives (time, breadth, depth)
  => user goals
• Engagement-productivity tension
  => game mechanics
• Sophisticated modeling needs
      => AI/machine learning + phenomenal researchers + brute force
Analytics stack


 • Google App Engine
 • Amazon Web Services (S3, EC2, EMR, Hive)
 • Python (NumPy, SciPy, scikit-learn)


  Open source at: https://github.com/khan/analytics
Small team. Huge scale.
                                     In the last year,
                                   24 employees
                                     reached
                                   43 million
                                  unique students
           Our team   Our users   in 216 countries
Jace Kohlmeier
      jace@khanacademy.org
            @derandomized


A free, world-class
education for
anyone, anywhere
Making Big Data Work in K-12
What Data? For what purpose?

• Big Data not yet working in k-12

• At the policy level, collecting information about student background and
  achievement has become practice once-a-year between schools, districts and
  state education organizations

• This has given great insight into achievement gaps and underserved communities
  and schools

• However – it’s difficult to connect those problems to data-driven solutions

• Individual companies and research institutions have advanced the field of learning
  analytics but only with intense, expensive research efforts
Enabling Great Teaching and Learning with Data

•   For teachers, differentiated or customized instruction is a common goal

•   Teachers are expected to understand exactly what each of their student needs, discover and successfully
    deliver those educational experiences across a student population of up to 200 kids a day

•   As tech professionals, we all can think of zillions of opportunities for data-driven tools to support these
    instructional processes
      – Dashboards and data analysis tools
      – Recommendation engines
      – Early warning systems
      – Communication tools
      – Dynamic scheduling
      – Teacher development
      – x 1zillion

•   Big Data should be powering personalized learning at scale. Helping teachers, students and families to
    pursue the best possible learning opportunities for the best possible education and life outcomes
Current State and Complicating Factors

•   While there are innovative products available, it is incredibly difficult for education agencies to successfully
    implement them with a product portfolio approach

•   State and school district customers don’t always know how to successfully map instructional processes to
    requirements, set expectations for continuous improvement, select tools to successfully support process and
    insist on future-friendly data and network infrastructure

•   Why?
     – $
     – Capacity
     – High-risk regulatory framework
     – Highly structured budgets and contract requirements
     – Expense of one-off data integrations
     – Existing large-footprint software bundles that address multiple processes
     – Legal requirements around evaluating teachers
     – Complicated relationships between school districts and states
Meanwhile in Classrooms

•   This leaves teachers in one of two bad scenarios:
     – Limited set of tools where the district has not made investment
     – Large set of high-quality tools that do not interoperate – making it nearly impossible to use the tools
         successfully

•   It’s even worse for students:
      – Students with access to tech at home experience a huge difference in how they use tools and strategies in
          and outside of the classroom
      – Students without access to tech at home miss out on whole new ways to experience the world

•   Personalized Learning remains a theoretically good idea that can’t get to scale
     – Missed opportunity of months of classroom time spent reviewing last years subject mater to figure out where
        kids are
     – Thriving kids unable to push farther than their classroom curriculum
     – Struggling kids not making the progress they need to in order to succeed
inBloom and Big Data

•   inBloom supports the K-12 community’s move towards great data-driven tools for classroom use built on an
    interoperable data and content architecture

•   We support states and districts who are taking a more process- and quality-based approach to launching
    tech initiatives

•   Our success is determined by the success of partners – software providers who launch great data-driven
    tools

•   If the learning applications and tools our students, teachers and families use together can get all the data
    they need to be successful and report back their outcomes, K-12 can finally join the big data movement

•   Big Data = personalization of education opportunities, continuous improvement of tools and strategies,
    improved student outcomes
Find Out More

•   inBloom Strata Booth
•   inBloom.org
•   sharren.bates@inbloom.org
•   @sharrensharren

•   SXSW EDU NEXT WEEK

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Education's Clarion Call: Strata, Santa Clara, 2013

  • 1. EduDataScience Teaming to Improve US Education with Big Data Science Marie Bienkowski SRI International marie.bienkowski@sri.com February 27, 2013 O’Reilly Strata, Santa Clara, CA
  • 2. • Hour-long classes, “seat time” requirements • Students grouped by age • Lecture-based teaching • Paper textbook as primary learning resource; No cell phones in class • Small, delayed and disconnected data: some testing feedback, reports (midterm, final), attendance, free lunch eligible
  • 3. The US Dropout Factory
  • 4. Deeply Digital Learning • Flipped classroom w/online practice and homework via adaptive tutors • More engaging and inspiring 24/7 learning: games, projects, badges for competencies • Learners collaborate by ability, interest • Digital media/platforms for open or personalized learning • Data ecosystems including the Internet of Learning Things
  • 5. K-12 In-School Time is 1 Million Minutes http://life-slc.org Many orders of magnitude more learning data with digital learning: big data will be available – 55M K-12 students; 77M total in K- college
  • 6. Analytics and Data Mining • Continuously improving courses, curricula, and apps • Continuous and stealth testing • Personalized, adaptive learning pathways, including recommended online learning resources • Support students to succeed with right challenge, right encouragement, and right engagement • Interactive data visualization systems (aka “dashboard”) for learners, teachers, leaders www.knewton.com
  • 7. Meeting the Data Science Challenge
  • 8. Paradigms of Scientific Discovery • Empirical – started thousands of years ago • Theoretical – last few hundred years • Computational – last 30 – 40 years • Data Exploration (eScience) John Stamper, DataShop
  • 9. EduDataScience is about Discovery • Automated assessment of • You can test students or student skill, mastery learning, watch them as they learn to efficient and effective learning see what they know (Corbett, 2001) • By discovering knowledge models automatically using • If you know what students data mining, student time can need, you can give it to be used more effectively (Cen them and they will learn et al 2008, Stamper et al AIED better 2011)
  • 10. EduDataScience is about Discovery • Conducting research on disengaged behaviors (McQuiggan, Rowe, Lee, & Lester 2008; Rowe, McQuiggan, Robison, & • Students can learn from Lester 2009), led to tightened games that have stories and improved narrative, leading to positive learning outcomes (Rowe, Shores, Mott, & Lester 2011)
  • 11. EduDataScience is about Discovery • By automatically detecting when students “game the system” (cf. Baker et al., 2004; Walonoski & Heffernan, 2006a, Johns & Woolf, 2006), it was • You can tell when possible to build automated students cheat and interventions that reduce make them stop gaming and improve learning (Baker et al., 2006; Walonoski & Heffernan, 2006b; Arroyo et al., 2007) Examples courtesy Ryan S.J d. Baker
  • 12. Panelists • Zachary Pardos– MIT • Jace Kohlmeier– Khan Academy • Sharren Bates– inBloom Learn more! Zach and I will hold Office Hours tomorrow at 10am
  • 13. The Data Zeitgeist in Education And the Discoveries We Need to Succeed Zachary A. Pardos, Ph.D. pardos@mit.edu
  • 14. The Data Zeitgeist in Education • Impetus to use • The same classroom paradigm technology and data to has existed for centuries reform education • Data has been used in almost all other industries to optimize • Growth of computer outcomes tutoring system • Bioinformatics • Financial analysis • Statistical methods in particle physics • Why not education? 14 UMAP 2011 Zach Pardos Strata 2013 - Santa Clara, CA February 27th, 2013
  • 15. The Data Zeitgeist in Education • Impetus to use technology and data to reform education • Growth of educational- technology systems • Major increases in funding 15 UMAP 2011 Zach Pardos Strata 2013 - Santa Clara, CA February 27th, 2013
  • 16. The Data Zeitgeist in Education • Using technology and data to reform education • Produces the Cognitive Tutor • Growth of educational- – Used by over 600,000 students technology systems per year – Recently acquired by the Apollo • Major increases in group for $75m – Apollo group owns University of funding Phoenix • Largest online university (500k students) 16 UMAP 2011
  • 17. The Data Zeitgeist in Education • Using technology and data to reform education • Growth of educational- • Has tripled its daily technology systems student usage every year • Major increases in • Was the running for part funding of a $4.35b federal initiative to reform education in MA 17 UMAP 2011 Zach Pardos Strata 2013 - Santa Clara, CA February 27th, 2013
  • 18. The Data Zeitgeist in Education • Using technology and data to reform education • National standardized test being • Growth of educational- deployed in the 2014-2015 school technology systems year • Major increases in – Two versions of the test funding – One will be computer adaptive – Tens of millions of students’ data per year – Districts, States will be seeking big data solutions 18 UMAP 2011 Zach Pardos Strata 2013 - Santa Clara, CA February 27th, 2013
  • 19. The Data Zeitgeist in Education • Using technology and data to reform education • Started with Stanford AI course • Growth of educational- • Nearly 3m registrants since 2011 technology systems • 100s of college courses (growing) • Major increases in funding 19 UMAP 2011 Zach Pardos Strata 2013 - Santa Clara, CA February 27th, 2013
  • 20. Joint venture between MIT and Harvard to build a platform to host massive open-access online college courses (MOOC) • Additional Universities joining steadily • High enrollments (30k-154k)
  • 21. The data Student participation •154,000 enrolled •108,000 entered class •7,000 received certificate course interface Course components •434 lecture videos •37 homework problems •105 lecture problems •1009 book pages •14 labs •145 tutorial videos •2 exams
  • 22. The data The Approach -adapt a Bayesian model of learning -hypothesize that resources influence learning -see if hypothesis generalizes to new students Model Parameters P(L0) = Probability of initial knowledge knowledge P(T) = Probability of learning {video} Knowledge Tracing{book} {answer} P(G) = Probability of guess P(S) = Probability of slip P(L0) P(T) P(T) Nodes representation K K K K = knowledge node Q = question node What resources are working? Node states P(G) Q Q Q P(S) -post-tests are too far apart K = two state (0 or 1) -prediction of performance aloneQ = two state (0 or 1) not adequate 0 1 1 -in need of a model of learning question(Pardos et al, Educational Data Mining, 2013 (under review))
  • 23. Other factors in learning • Summarizing student affect over two school years by analyzing tutor log data • Correlated to State Test Outcome • Positive correlation: Frustration, Concentration, Confusion (while receiving tutor help) Pardos, Baker et al. (Learning Analytics & Knowledge, 2013)
  • 24. Exploring interaction of other factors • Can non-cognitive contextual information about the student help explain efficacy? Model Parameters {confused} {confused} P(L0) = Probability of initial knowledge P(T) = Probability of learning {video} {book} Knowledge Tracing • In order to investigate many factors, P(G) = Probability of guess we need to be looking beyondof slip a P(S) = Probability P(L0) P(T) P(T) single course of data. Nodes representation K K K • Live analysis of K = knowledge node efficacy trends Q = question node P(G) Node states P(S) Q Q Q K = two state (0 or 1) Q = two state (0 or 1) 0 1 1
  • 25. What We Need Join us! • Increased capability in analyzing continuous streams of big data • Operationalizing learner analytics • Problem solvers who want to make an impact Zach Pardos pardos@mit.edu
  • 27. Big problems… >1,000,000,000 School-aged children around the world 142,800,000 25% Of US college freshmen School-aged children not in school need remedial classes; Only 85% costing $3 billion annually Of primary school students worldwide graduate from primary school Statistics from UNESCO Institute for Statistics (UIS); National Center for Education Statistics; Complete College America
  • 28. Cumulative visits to Khan Academy (Millions) … big data >400 million lessons 60 million users to date delivered >1 billion problems answered > 5 million Unique users / month 216 countries 15,000 classrooms around the world 28
  • 29. Hard problems… • Thoughtful measurement of learning • Multidimensional objectives (time, breadth, depth) • Engagement-productivity tension • Sophisticated modeling needs
  • 30. … hard work. • Thoughtful measurement of learning => great assessments • Multidimensional objectives (time, breadth, depth) => user goals • Engagement-productivity tension => game mechanics • Sophisticated modeling needs => AI/machine learning + phenomenal researchers + brute force
  • 31. Analytics stack • Google App Engine • Amazon Web Services (S3, EC2, EMR, Hive) • Python (NumPy, SciPy, scikit-learn) Open source at: https://github.com/khan/analytics
  • 32. Small team. Huge scale. In the last year, 24 employees reached 43 million unique students Our team Our users in 216 countries
  • 33.
  • 34. Jace Kohlmeier jace@khanacademy.org @derandomized A free, world-class education for anyone, anywhere
  • 35. Making Big Data Work in K-12
  • 36. What Data? For what purpose? • Big Data not yet working in k-12 • At the policy level, collecting information about student background and achievement has become practice once-a-year between schools, districts and state education organizations • This has given great insight into achievement gaps and underserved communities and schools • However – it’s difficult to connect those problems to data-driven solutions • Individual companies and research institutions have advanced the field of learning analytics but only with intense, expensive research efforts
  • 37. Enabling Great Teaching and Learning with Data • For teachers, differentiated or customized instruction is a common goal • Teachers are expected to understand exactly what each of their student needs, discover and successfully deliver those educational experiences across a student population of up to 200 kids a day • As tech professionals, we all can think of zillions of opportunities for data-driven tools to support these instructional processes – Dashboards and data analysis tools – Recommendation engines – Early warning systems – Communication tools – Dynamic scheduling – Teacher development – x 1zillion • Big Data should be powering personalized learning at scale. Helping teachers, students and families to pursue the best possible learning opportunities for the best possible education and life outcomes
  • 38. Current State and Complicating Factors • While there are innovative products available, it is incredibly difficult for education agencies to successfully implement them with a product portfolio approach • State and school district customers don’t always know how to successfully map instructional processes to requirements, set expectations for continuous improvement, select tools to successfully support process and insist on future-friendly data and network infrastructure • Why? – $ – Capacity – High-risk regulatory framework – Highly structured budgets and contract requirements – Expense of one-off data integrations – Existing large-footprint software bundles that address multiple processes – Legal requirements around evaluating teachers – Complicated relationships between school districts and states
  • 39. Meanwhile in Classrooms • This leaves teachers in one of two bad scenarios: – Limited set of tools where the district has not made investment – Large set of high-quality tools that do not interoperate – making it nearly impossible to use the tools successfully • It’s even worse for students: – Students with access to tech at home experience a huge difference in how they use tools and strategies in and outside of the classroom – Students without access to tech at home miss out on whole new ways to experience the world • Personalized Learning remains a theoretically good idea that can’t get to scale – Missed opportunity of months of classroom time spent reviewing last years subject mater to figure out where kids are – Thriving kids unable to push farther than their classroom curriculum – Struggling kids not making the progress they need to in order to succeed
  • 40. inBloom and Big Data • inBloom supports the K-12 community’s move towards great data-driven tools for classroom use built on an interoperable data and content architecture • We support states and districts who are taking a more process- and quality-based approach to launching tech initiatives • Our success is determined by the success of partners – software providers who launch great data-driven tools • If the learning applications and tools our students, teachers and families use together can get all the data they need to be successful and report back their outcomes, K-12 can finally join the big data movement • Big Data = personalization of education opportunities, continuous improvement of tools and strategies, improved student outcomes
  • 41. Find Out More • inBloom Strata Booth • inBloom.org • sharren.bates@inbloom.org • @sharrensharren • SXSW EDU NEXT WEEK

Notas do Editor

  1. Get inBloom, WPI, and Khan Academy logos. These folks will be talking next.
  2. http://www.huffingtonpost.com/2012/06/18/students-lacking-college-_n_1606201.html
  3. http://www.huffingtonpost.com/2012/06/18/students-lacking-college-_n_1606201.html
  4. http://www.huffingtonpost.com/2012/06/18/students-lacking-college-_n_1606201.html
  5. http://www.huffingtonpost.com/2012/06/18/students-lacking-college-_n_1606201.html