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Future trends of outsourcing
1. Future Trends in Outsourcing
Indian Perspective for Vision 2020
Prepared and Presented by
Manav Kant Gupta
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3. Why India is First Choice?
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4. (US $bn) 2001 2006 2008
Total Business Process 127 234 310
Outsourcing Market
Percentage Offshored to India 5% 15% 20%
Offshored BPO Market 6.4 35.1 62.0
India ITES Exports 1.5 12 21
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5. Outsourcing Predictions
• McKinsey Survey: 83 percent of Fortune 500 will
have facilities in India by end 2005
• Wall Street Journal: 500,000 financial sector jobs to
India in 2-3 years
• Forrester Research: some 3 million jobs to migrate
overseas, the lion’s share to India, by 2015
• McKinsey believes India's revenues from the IT
industry will reach $87 Billion by
2008.
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6. Call Centers
There are about 200 call centers in India with a turnover of
$2 billion and a workforce of 150,000 between age group
of [16-25]
300 of the Fortune 500 are now present in India compared
to 33 in China.
The domestic BPO sector is projected to increase to $4
billion in 2004 and reach $65 billion by 2010. (McKinsey &
Co.).
BY 2020 this work force will not be utilised by Call centers
because they will pass the necessary age
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7. Current & Future Competitors
of India in Outsourcing
• China
• Philippines
• Malaysia
• Thailand
• Singapore
• Israel
• South Africa
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8. Trend of CNX IT NSE India
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9. Major Companies Contribution
to CNX IT
• Tata Consultancy Services Ltd. - 5.89 %
• Infosys Technologies Ltd. - 5.15 %
• Wipro Ltd. - 5.01 %
• They all are providing services to other countries
» Software Solutions
» Consultancy
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10. 2005 stats of Major IT Comp.
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11. Threats to India
• More MNC entrants
• New Competitors in Outsourcing
• Price going down because of desperate
players
• USA IT Industry decline
• US job wash
• Indian Economy is becoming dependent on
US business strategies.
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12. Past Trends of GDP - India
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13. Current GDP & Stature of India
• GDP $576 Billion. (GDP rate 8%)
• Worlds 4th largest economy.
• 2nd largest pool of scientists and engineers in the
World.
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14. Vision 2020
• India's GDP will reach
$ 1 trillion by 2011
$ 2 trillion by 2020
…becoming the 3rd largest economy after USA and China.
Economic growth, Political stability and Poverty reduction.
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16. To achieve vision 2020
• Setup Research Centers
• Develop product for masses in India and World
• Focus on the processes within the Country to grow
• Promote Ingenious Software usage in India
• Alliance between Indian IT Companies over Ingenious
software projects
• Increase number of IIT’s
“IIT = Harvard + MIT + Princeton” , says CBS ‘60 Minutes’.
CBS' highly-regarded ‘60 Minutes’, the most widely watched news programme in the US, told its
audience of more than 10 Million viewers that “IIT may be the most important university
you've never heard of."
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17. Conclusion
• Outsourcing Trends to continue with current growing
trends
• Exports of IT related services from India are expected
to increase from US$7.9bn in 2001-02 to US$57bn by
2008-09 – NASSCOM & McKinsey Report
• To attain self sustainability, India should have its own
Ingenious Products.
• People need to change their thinking.
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