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the many faces of


consistency
Why Consistency is Not Everything,
and Seamless Task Migration is Key

   • Manas Tungare
   • Pardha S. Pyla
   • Manuel Pérez-Quiñones
Consistency

• Data
• Functionality
• Interaction     ● also,

• Behavioral      ● Task Disconnects

• Context         ● Seamless Task Migration
• Definitions?     ● A brief introduction
Examples
• Features, not products    Consistency
• Certain forms of         ? Data
  consistency present      ? Functionality

• Others, absent           ? Interaction


• What makes it good?
                           ? Behavioral
                           ? Context

• ... Or bad?
iTunes + iPod
          •   iPod Shuffle

          •   Podcasts


              Consistency
          ✔ Data
              Functionality
          ✘ Interaction
              Behavioral
              Context
Address book
        •   Search / browse

        •   Large type vs. ‘Call’

              Consistency
            ✔ Data
               Functionality
            ✘ Interaction
               Behavioral
               Context
Calendar
       •    Cellphone UI

       •    Voice access


            Consistency
           ✘ Data
           ✔ Functionality
           ✘ Interaction
             Behavioral
             Context
Alarms
                   •   Chaos
Rrrrrrrrrring!!!
                   •   Support for Task
                       Migration?

                       Consistency
                   * Data
                       Functionality
                   ✘ Interaction
                   ✔ Behavioral
                       Context
Maintaining context
            •   Resume playback

            •   Resume editing
                (e.g. vi)

                  Consistency
                ✔ Data
                ✘ Functionality
                ✘ Interaction
                   Behavioral
                ✔ Context
Task Disconnects

• The break in continuity that occurs due to
  the extra actions outside the task at hand
  that are necessary when a user attempts to
  accomplish a task using more than one
  device.
Design Issues

• Holistic Interaction Design
 • ... for an ecosystem of devices
• Task & data partitioning
• Minimize planning activity & cognitive effort
Conclusion
    Seamless Task Migration
as a higher goal than consistency
          for successful
    Multiple User Interfaces
Questions & Discussion

                 ?
     ?

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Why Consistency is Not Everything, and Seamless Task Migration is Key

  • 1. the many faces of consistency
  • 2. Why Consistency is Not Everything, and Seamless Task Migration is Key • Manas Tungare • Pardha S. Pyla • Manuel Pérez-Quiñones
  • 3. Consistency • Data • Functionality • Interaction ● also, • Behavioral ● Task Disconnects • Context ● Seamless Task Migration • Definitions? ● A brief introduction
  • 4. Examples • Features, not products Consistency • Certain forms of ? Data consistency present ? Functionality • Others, absent ? Interaction • What makes it good? ? Behavioral ? Context • ... Or bad?
  • 5. iTunes + iPod • iPod Shuffle • Podcasts Consistency ✔ Data Functionality ✘ Interaction Behavioral Context
  • 6. Address book • Search / browse • Large type vs. ‘Call’ Consistency ✔ Data Functionality ✘ Interaction Behavioral Context
  • 7. Calendar • Cellphone UI • Voice access Consistency ✘ Data ✔ Functionality ✘ Interaction Behavioral Context
  • 8. Alarms • Chaos Rrrrrrrrrring!!! • Support for Task Migration? Consistency * Data Functionality ✘ Interaction ✔ Behavioral Context
  • 9. Maintaining context • Resume playback • Resume editing (e.g. vi) Consistency ✔ Data ✘ Functionality ✘ Interaction Behavioral ✔ Context
  • 10. Task Disconnects • The break in continuity that occurs due to the extra actions outside the task at hand that are necessary when a user attempts to accomplish a task using more than one device.
  • 11. Design Issues • Holistic Interaction Design • ... for an ecosystem of devices • Task & data partitioning • Minimize planning activity & cognitive effort
  • 12. Conclusion Seamless Task Migration as a higher goal than consistency for successful Multiple User Interfaces