2. Table of Content
About BrightWare 03
Our Services 04
Some of our Clients 10
Page 2
3. About BrightWare
BrightWare L.L.C is an innovative IT Saudi company that provides professional IT services in the fields of Software
Development, Integration, Consultation and Manpower supply.
Our Vision:
To provide our clients in Saudi Arabia with sustainable innovative solutions and services for Software and IT
Management.
Our Mission:
Utilize technology to turn turning visions into reality for our clients, employees and communities.
Become the employer of choice.
Our Values:
Ensuring Customer Satisfaction.
Maintaining High Quality Services.
Transferring and sharing Knowledge.
Committing to Integrity and Work Ethics.
Page 3
4. Our Services – Summary
# Service Description
• SADAD Payment System.
Enterprise Application
1 • e-Gov (Yesser) Integration.
Integration (EAI)
• Applications Integration.
• ERP Implementation.
Enterprise Application • Web Application Development and E-Business Solutions Implementation.
2
Development (EAD) • Enterprise Portal Implementation.
• Customized Application Development.
• Enterprise Application Selection (EAS).
3 IT Consulting Services • IT Current Situation Assessment.
• IT Services Management (ITSM).
4 IT Manpower Supply • Offshore and onsite development/administration resources.
• Provide licenses
Kaspersky Anti-Virus
5 • Provide specialized training
Reseller
• Provide maintenance and technical support
Page 4
5. Our Services – Enterprise Application Integration (EAI)
• SADAD Payment System:
SADAD Payment System (SADAD) was established by the Saudi Arabian Monetary Agency (SAMA) to be the national
Electronic Bill Presentment and Payment (EBPP) service provider for the Kingdom of Saudi Arabia (KSA).
At BrightWare, we assist clients (Billers) to integrate their Billing/Financial Applications with SADAD.
• e-Gov (Yesser) Integration:
The Government of Saudi Arabia established Yesser program for: Raising the public sector's productivity and
efficiency, Providing better and more easy-to-use services for individual and business customers, Increasing return on
investment (ROI), and Providing the required information in a timely and highly accurate fashion.
BrightWare offers consultation and integration services for government entities consultation and integration services
to integrate their application with Yesser Government Service Bus “GSB”.
• Application Integration:
For better productivity and efficiency, BrightWare analyze, design and customize the organization applications to
integrate, scale and enrich their enterprise services.
Page 5
6. Our Services – Enterprise Application Development (EAD)
• ERP Implementation:
BrightWare assists clients in documenting and detailing their business processes, find the best-fit ERP solution that
matches the client’s requirements, customize the ERP solutions as needed, ensure system readiness for production
and eventually build a roll-out and change management plan.
• Web Application Development and E-Business Solutions Implementation:
At BrightWare, we offer development and implementation of B2B and B2C web solutions that include E-Commerce
products, payments integration with online payment services, express delivery integration as well as we provide blogs
and forums implementation.
• Enterprise Portal Implementation:
BrightWare offers their clients internal and external portals Implementation that contain features such as interface
design, content management, personalization and access control.
• Customized Application Development.
BrightWare provide professional services in developing new application that meets the client’s needs. We follow best
practices Software Development Life Cycles (SDLC) such as Agile Model, Iterative, and Waterfall that consists of the
following phases: Requirements Gathering, Design / Architecture, Development, Testing, Deployment, and
Maintenance.
Page 6
7. Our Services – IT Consulting Services
• Enterprise Application Selection (EAS):
BrightWare is quite knowledgeable in enterprise application selection, this knowledge is being achieved by
understanding client’s technical and functional needs, identifying the application options that exist in the market, and
recommend the best-fit application.
• IT Current Situation Assessment:
BrightWare provides an enterprise IT current situation assessment that includes: infrastructure, platform, application,
IT organizational structure and IT business processes.
• IT Services Management (ITSM):
BrightWare offers consulting services under the umbrella of IT Services Management to assist clients in implementing
IT governance & Business processes based on best practices such as CoBIT, ITIL, ISO 20000, etc.
Page 7
8. Our Services – IT Manpower Supply
• IT Manpower Supply:
• BrightWare provides its clients with knowledgeable human resources either onsite or remote “Off-shore”.
• Resource utilization can be done using different models, namely:
• Fixed cost
• Time and Materials
• Dedicated Off-shore Team.
Page 8
9. Our Services – Kaspersky Anti-Virus Reseller
• Kaspersky Anti-Virus Reseller:
• BrightWare is authorized reseller for Kaspersky products in the Kingdom of Saudi Arabia that can provide the
following services:
• Provide licenses for all Kaspersky products that matches the clients’ needs .
• Provide specialized training
• Provide maintenance and technical support
Page 9