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The Power Of Listening

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Sahil Mahajan
Sahil Mahajan
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The Power of Listening                          
Listening vs. Hearing ,[object Object],[object Object],[object Object],[object Object]
Fast Facts ,[object Object],[object Object],[object Object],[object Object],[object Object]
Why Be A Good Listener? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Listening is the most powerful form of acknowledgment …a way of saying, “You are important.”
Listening builds stronger relationships …creates a desire to cooperate among people because they feel accepted and acknowledged.
Listening promotes being heard …”Seek first to understand, then be understood.” - Stephen Covey
Listening creates acceptance and openness …conveys the message that “I am not judging you.”
Listening leads to learning …openness encourages personal growth and learning
Listening reduces stress and tension …minimizes confusion and misunderstanding, eliminating related stress and tension
Listening is CRITICAL in conflict resolution … much conflict comes from the need to be heard. Successful resolution depends on being a non-anxious presence .
Barriers to Listening ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Bad Listening Habits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Active Listening ,[object Object],[object Object]
Active Listening Requires… ,[object Object],[object Object],[object Object],[object Object]
Active Listening (4 Steps) ,[object Object],[object Object],[object Object],[object Object]
Step 1: Listen ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Step 2: Question ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Step 3: Reflect-Paraphrase ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Step 4: Agree ,[object Object],[object Object],[object Object]

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The Power Of Listening

  • 1. The Power of Listening                          
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  • 5. Listening is the most powerful form of acknowledgment …a way of saying, “You are important.”
  • 6. Listening builds stronger relationships …creates a desire to cooperate among people because they feel accepted and acknowledged.
  • 7. Listening promotes being heard …”Seek first to understand, then be understood.” - Stephen Covey
  • 8. Listening creates acceptance and openness …conveys the message that “I am not judging you.”
  • 9. Listening leads to learning …openness encourages personal growth and learning
  • 10. Listening reduces stress and tension …minimizes confusion and misunderstanding, eliminating related stress and tension
  • 11. Listening is CRITICAL in conflict resolution … much conflict comes from the need to be heard. Successful resolution depends on being a non-anxious presence .
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