www.Magnifictraining.com-oracle apps r12 scm fuctional online training. contact us: info@magnifictraining.com or call us: +919052666559 oracle apps technologies like oracle discrete manufacturing, oracle apps purchasing training, oracle apps order management training,oracle apps r12 functional training. real time Oracle scm online training by industrail experts for details call:+919052666559 hands on training on oracle online TRAINING. Module 1:Introduction to Oracle CRM Service Fundamentals ● Understand iStore’s shopping cart and ordering functionality and other key features ● Understand features of Oracle’s sales applications ● Create leads and convert them into opportunities ● Create opportunities and convert them into quotes ● Describe Campaign Flows, schedules and target groups ● Under geographic territories and named territories, set up in Territory Manager ● Explain the Basic Sales Flow ● Set up common components, such as Notes, Tasks and Calendars ● Describe the Lead to Order Process ● Create Customers and Contacts using Oracle trading Community Architecture model ● Create Employees and Users, Import Resources, and assign roles and responsibilities to users ● Understand implementation steps required to set up sales products ● Describe integration points between Oracle Sales and Oracle Marketing applications ● Understand Global Address formatting ● Understand Oracle Sales related personalization features available in OA Framework ● Create proposals for leads, opportunities or quotes

1. Oracle Apps crm Training and
Tutorials Available Online
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Training | certifications | placements| support
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2. Oracle Corporation

3. Global CRM (GCM) Single Instance
• 1.8M Accounts
• 20M Contacts
• 20M Prospects
• 72M Marketing Responses
• 24M Sales Activities
• 18M Marketplace Accounts

4. Oracle’s Global CRM Implementation
Optimizing Our Go-To-Market
Objective
• Global, consistent, streamlined,
and scalable campaign to
opportunity to quote processes
Sales
Approach
Customer
Data
Partners
Marketing
•
•
•
•
•
•
Go Native – 90% vanilla
Go Fast – 1 year to rollout
Consolidation/Centralization
Start Clean, Stay Clean
Standards based Integration
Drive value with BI

5. Global CRM Single Instance Ecosystem
Implementation planned

6. <Insert Picture Here>
Marketing Business Cycle

7. Marketing Business Cycle
Siebel MRM
Planning and Budgeting
Define Marketing Initiatives
Create Funds & Allocate Budget
Request & Approve Budget
Create Plans & Programs
Campaigns/Os/Ts
eMarketing Apps
Plan
Marketing Execution
Landing Pad
Event Registration
Software Download
CRM Analytics (OBIA)
Closed Loop Reporting
Measure Marketing ROI
Track Budget to Actual
Fact-based Planning
Analyze
Global
CRM
Execute
Siebel Marketing
List and Segmentation
Target Audience
Build/Load Segments
Launch Campaigns
Email Marketing
Manage
Siebel Call Center
OCH & Siebel Marketing
Opportunity Management
Response Management
Opportunity Conversion
Opportunity Progression
Response Capture
Qualification
Assignment
Lead Creation

8. <Insert Picture Here>
Email Marketing

9. Siebel Email Marketing
CHALLENGES
• Legacy email systems were
custom, point solutions
• No integration with Siebel
Analytics & Segmentation
modules
• Minimal integration with
Siebel Marketing
• Legacy email systems were
running on antiquated
hardware and software
platforms making system
administration resource
intense
• Email list processes not well
integrated
• Limited ability to execute
multi-tier event driven
campaigns
CAPABILITIES
KEY VALUE & BENEFITS
• Scalable, high volume
• Centralized “bulk” outbound
delivery engine on standard
secure platform
• Response tracking fully
integrated
• Real time visibility into Email
Marketing Campaign KPI’s
• Automated bounce handling
• Personalized and
Conditional content
• Integrated with other Siebel
modules
• Lower support costs
• Tighter integration with Mail
Transfer Agent
email send processes &
systems
• Ability to fully support double
byte characters – From
Name & Email Creative
• Ability to execute recurring
and/or triggered email
communications
• Increased the effectiveness
of our email list management
process and email
preference/consent
management
• Out of the box support for
tracking email opens and
click-throughs
• Efficient review & disposition
of replies

10. <Insert Picture Here>
Email Marketing

11. Siebel Email Marketing
Global CRM
Data Warehouse
Email Marketing
Server
ESD
Email Send Daemon
Sun Solaris
Outbound
MTA
Mail Transfer Agent
BHD
Bounce Handler Daemon
Integrated Business Intelligence
Inbound
MTA
Outbound
Email
Bounces
CTD
Click Through Daemon
Unsubscribes,
Opens and
Related URLs
Internet

14. Should you require any further
information please do not hesitate to
contact us
• http://www.oraclecourseonline.com
• -oracle apps crm online training
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