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The	
  lon g	
  idea	
  



Brands	
  as	
  	
                       21st	
  century	
  
Religion	
                               Evangelism	
  


By	
  Mar0n	
  Lindstrom	
               By	
  Jimmy	
  Maymann	
  
When	
  did	
  football	
  get	
  so	
  BIG?	
  



                                 1966:	
                                       2006:	
  
                   The	
  Mirror,	
  then	
  the	
                        376	
  channels	
  
              most	
  popular	
  daily	
  knew	
                          214	
  countries	
  
             a	
  piece	
  of	
  history	
  when	
  it	
          75.000	
  hours	
  broadcast	
  
               saw	
  one.	
  ALer	
  England	
                    16	
  page	
  daily	
  add	
  ons	
  
                  won	
  the	
  world	
  cup	
  Its	
                4,2bn	
  page	
  views	
  
             front-­‐page	
  splash	
  proudly	
                 125mil	
  online	
  views	
  (new)	
  
              announced:	
  “A	
  bouncing	
                      73mil	
  mobile	
  pv’s	
  (new)	
  
                    girl	
  for	
  baby	
  Alex”	
                 26,29bn	
  total	
  viewers	
  




Sources:	
  Intelligent	
  life,	
  Fifa.com	
  
A	
  media	
  revolu0on	
  
                      Channels	
  
  +100k	
  

   +10k	
  


  +1000	
  


   +100	
  

  50-­‐99	
  

  20-­‐50	
  


  10-­‐20	
  

                     1930’s-­‐1950’s	
   1960’s	
     1970’s	
     1980’s	
     1990’s	
     2000’s	
     2010’s	
  
Source:	
  Intelligent	
  life	
  
Long	
  term	
  branding	
  
Source:	
  IEG	
  sponsorship	
  group	
  
$46,1bn	
  
          $45bn	
           Yearly	
  spend	
  on	
  corporate	
  
                           sponsorships	
  (2/3	
  is	
  sports)	
  
          $40bn	
  

          $35bn	
  

          $30bn	
                                                                    $28,0bn	
  

          $25bn	
  

          $20bn	
  
                                                                       $16,6bn	
  
          $15bn	
  

          $10bn	
  
                                                     $5,1bn	
  
           $5bn	
  
                                   $1,4bn	
  
                                               Long	
  term	
  branding	
  
                                    1989	
             1996	
            2000	
        2004	
         2010	
  
Source:	
  IEG	
  sponsorship	
  group	
  
How	
  have	
  brands	
  capitalized?	
  




	
  	
  	
  	
  	
  	
  	
  	
  $11Bn	
  




             Source:	
  The	
  Economist	
  and	
  Dr	
  Peter	
  Rohlmann	
  
Buddha	
  	
  
                        Beckham	
  




Copyright	
  ©	
  Mar0n	
  Lindstrom	
  2011	
  
2042	
  years	
       3300-­‐40000	
  years	
     3500	
  years	
  




                             How	
  well	
  are	
  
                            brands	
  stacking	
  
                                 up?	
                1387	
  years	
          910	
  years	
           2500	
  years	
  




                                                        3509	
  years	
          2509	
  years	
          126	
  years	
  


Copyright	
  ©	
  Mar0n	
  Lindstrom	
  2011	
  
2001:	
  



                  We	
  have	
  
               (increasingly)	
  
                                                   15%	
  
                                                   Carl,	
  W.	
  J.	
  What's	
  All	
  the	
  Buzz	
  About?	
  	
  




              nothing	
  to	
  talk	
  
            about	
  –	
  well	
  except	
  
                                                                                                      2011:	
  
               to	
  talk	
  about	
  	
  
                  brands…	
  
                                                               37%	
  
                                                                 Brandwashed	
  study	
  




Copyright	
  ©	
  Mar0n	
  Lindstrom	
  2011	
  
 	
  	
  	
  €7	
  million	
  neuroscience	
  
                         experiment    	
  




  Copyright	
  ©	
  Mar0n	
  Lindstrom	
  2011	
  
We	
  took	
  12	
  	
  
             holis0c	
  brands…	
  




Copyright	
  ©	
  Mar0n	
  Lindstrom	
  2011	
  
…and	
  12	
  non-­‐	
  
           holis0c	
  brands	
  




Copyright	
  ©	
  Mar0n	
  Lindstrom	
  2011	
  
...and	
  tested	
  them	
  
                    against	
  our	
  faith	
  




Copyright	
  ©	
  Mar0n	
  Lindstrom	
  2011	
  
The	
  10	
  commandments	
  

                                                                           Grandeur
                                                                                  	
  




                                                        Rituals
                                                              	
                           Enemy	
  




                                                   Sensory	
  appeal
                                                                   	
                      Mystery
                                                                                                 	
  




                                                                          Evangelism	
  




Copyright	
  ©	
  Mar0n	
  Lindstrom	
  2011	
  
Conscious	
  Brand	
  Rela0onship	
  Drivers	
  
                                                          (MicrosoI	
  versus	
  Apple)	
  




                                                                                              Apple
                                                                                                      t
                                                                                              Microsof




Copyright	
  ©	
  Mar0n	
  Lindstrom	
  2011	
  
Non-­‐conscious	
  Brand	
  Rela0onship	
  Drivers	
  
                                                   (MicrosoI	
  versus	
  Apple)	
  




                                                                                       Apple




Copyright	
  ©	
  Mar0n	
  Lindstrom	
  2011	
  
Grandeur
                                                                                  	
  




                                                       Symbols
                                                             	
                            Enemy	
  




                                                   Sensory	
  appeal
                                                                   	
                      Mystery
                                                                                                 	
  




                                                                          Evangelism	
  




Copyright	
  ©	
  Mar0n	
  Lindstrom	
  2011	
  
Vision	
  
Staff name:


                        IKEA’s	
  architecture	
  
                                                     Staff email:
                                                     Staff phone:




                             philosophy	
                       4 Northcliff Street – Sydney 2012 NSW




Copyright	
  ©	
  Mar0n	
  Lindstrom	
  2011	
  
Storytelling	
  
Is	
  Jaws	
  what	
  we	
  want	
  to	
  say	
  here?	
  	
  
                                                           Vision	
  is	
  about	
  grandeur	
  too!	
  




                                      Remember…?	
  




                                                                        Copyright © Martin Lindstrom 2010

Copyright	
  ©	
  Mar0n	
  Lindstrom	
  2011	
  
Alfred Hitchcock’s
                     two scripts




Copyright	
  ©	
  Mar0n	
  Lindstrom	
  2011	
     Copyright	
  ©	
  Mar0n	
  Lindstrom	
  2011	
  
 	
  	
  Theatre	
  of	
  	
                                                        	
  	
  	
  Theatre	
  of	
   	
  
                                                the	
  mind	
                                                                          the	
  stage	
  




Copyright	
  ©	
  Mar0n	
  Lindstrom	
  2011	
                         Copyright	
  ©	
  Mar0n	
  Lindstrom	
  2011	
  
Symbols	
  
 	
  Smash	
  Your	
  Brand	
  

             The	
  power	
  of	
  	
  
            owning	
  an	
  iconic	
  
               language	
  




Copyright	
  ©	
  Mar0n	
  Lindstrom	
  2011	
  
It	
  all	
  began	
  	
     Picture	
  from	
  deck	
  
                                       in	
  1915…	
  




Copyright	
  ©	
  Mar0n	
  Lindstrom	
  2011	
  
Guess	
  who…?	
  




Copyright	
  ©	
  Mar0n	
  Lindstrom	
  2011	
  
Wheel	
                   SilhoueQe	
        Ear	
  plugs	
  




                                                               Colours	
  
                                                   Eco	
  System	
                           NavigaUon	
  




Copyright	
  ©	
  Mar0n	
  Lindstrom	
  2011	
  
FuncUonality	
  sound	
  
                                         Design	
                       Icons	
     FuncUonality	
  sound	
  




                                                   Eco	
  System	
     Naming	
                   Ritual	
  




Copyright	
  ©	
  Mar0n	
  Lindstrom	
  2011	
  
Evangelism	
  
The	
  control	
  	
  
                               …of	
  5	
  individuals	
  




Copyright	
  ©	
  Mar0n	
  Lindstrom	
  2011	
               Copyright	
  ©	
  Mar0n	
  Lindstrom	
  2011	
  
Copyright	
  ©	
  Mar0n	
  Lindstrom	
  2011	
     Copyright	
  ©	
  Mar0n	
  Lindstrom	
  2011	
  
 	
  	
  	
  A	
  $3	
  million	
  
                                              experiment	
  




Copyright	
  ©	
  Mar0n	
  Lindstrom	
  2011	
  
ALer	
  the	
  
             respondents	
  had	
                   The	
  Brandwashed	
  




                                                   49%	
  
              heard	
  about	
  the	
  
               brand	
  during	
  a	
  
           “casual	
  conversa0on”	
  
           their	
  ajen0on	
  to	
  the	
  
                brand	
  online	
  
              increased	
  with…	
  


Copyright	
  ©	
  Mar0n	
  Lindstrom	
  2011	
  
The	
  long	
  idea	
  

                                 Impact	
  




                                                     3	
  months	
     3	
  months	
     3	
  months	
  




                                                   ABOVE	
  
                                                                                                           Time	
  
                                                   BELOW	
  




Copyright	
  ©	
  Mar0n	
  Lindstrom	
  2011	
  
21st	
  century	
  evangelism	
  
The	
  world	
  looks	
  very	
  different	
  
From	
  des0na0on	
  to	
  distribu0on	
  


                                       85%	
              85%	
  

                                       80%	
                                         79%	
  


                                       75%	
                                                                   75%	
  	
  


                                       70%	
  
                                                    Wave	
  3	
  (2008)	
     Wave	
  4	
  (2009)	
     Wave	
  5	
  (2010)	
  


                                                 Visit	
  to	
  brand	
  website	
  in	
  last	
  6	
  months!	
  



Source:	
  UM,	
  Wave	
  5	
  study,	
  2010	
  
What	
  has	
  changed?	
  
                                                                                        Upload	
  videos	
  
                                                                 100%	
  
                                                                                            Run	
  a	
  blog	
  
                                                                                                                     2010:	
  47%	
  	
  
                                                                  50%	
  
                     Produc0on:	
                                           2006:	
  28%	
  
                                                                                                                     2010:	
  45%	
  	
  
                                                                    0%	
   2006:	
  10%	
  	
  


                                                                                          Watch	
  video	
  
                                                                 100%	
                                                2010:	
  84%	
  
                                                                                    Visit	
  social	
  network	
  
                     Publica0on:	
                                50%	
   2006:	
  30%	
  
                                                                                                                       2010:	
  79%	
  	
  

                                                                    0%	
   2006:	
  N/A	
  	
  


                                                                                      Comment	
  &	
  rate	
  
                                                                 100%	
  
                                                                                       Visit	
  microblogs	
  
                     Distribu0on:	
                               50%	
  
                                                                                                                     2010:	
  65%	
  	
  
                                                                            2006:	
  25%	
  
                                                                                                                     2010:	
  33%	
  	
  
                                                                    0%	
   2006:	
  0%	
  	
  
Source:	
  UM,	
  Wave	
  5	
  study,	
  2010	
  
A	
  world	
  of	
  on	
  demand	
  
                         Time	
  spent	
  with	
  
                          video	
  content	
  
    30	
  hours	
  

    25	
  hours	
  
                                                                                          On	
  	
  
                                                                                        demand	
  
    20	
  hours	
  

    15	
  hours	
  

    10	
  hours	
  
                                                                                          Live	
  	
  
      5	
  hours	
                                                                     broadcast	
  
      0	
  hours	
  

                             2006-­‐2010	
               2011-­‐2016	
      2017-­‐2022	
  

Source:	
  The	
  diffusion	
  group,	
  2010	
  
From	
  Vogue…	
  




…to	
  Michelle	
  Phan	
  
Michelle	
  Phan	
  -­‐	
  Ecosystem	
  



1,6mil	
  subscribers	
                 650k	
  Fans	
  
450mil	
  views	
                       3-­‐4k	
  likes	
  per	
  post	
  




200k	
  Followers	
                     2011	
  launch	
  of	
  the	
  
99,2%	
  rank	
  in	
  Twitalyzer	
     Michellephan.com	
  hub	
  
How	
  to	
  build	
  momentum	
  online	
  




Distribu0on	
        Amplifica0on	
         Explosion	
  
Audience	
  is	
  built	
  over	
  0me	
  

 Online	
  	
  
presence	
  



                                                                          Royal	
  wedding	
  


                                                 Welcome	
  
                                                  back	
  
                        Sing	
  along	
  
     Dance	
  



Jan-­‐Apr	
  2009	
     Apr-­‐Oct	
  2009	
     Nov10	
  –	
  Feb11	
         Apr	
  2011	
  
T-­‐mobile:	
  Life’s	
  for	
  sharing	
  
                                            CollaboraUve	
  and	
  social	
  content	
  to	
  generate	
  publicity	
  	
  


                                                                                                     • 	
  Over	
  100	
  million	
  total	
  
                                                                                                     views	
  on	
  Youtube,	
  support	
  
                                                                                                     with	
  TV/Outdoor	
  as	
  
                                                                                                     celebra0on	
  

                                                                                                     • 	
  A	
  total	
  of	
  +900	
  videos	
  
                                                                                                     published	
  over	
  the	
  last	
  3	
  
                                                                                                     years	
  

                                                                                                     • 	
  52%	
  increase	
  in	
  sales	
  YOY	
  

                                                                                                     • 	
  Massive	
  mainstream	
  
                                                                                                     media	
  ajen0on	
  in	
  the	
  UK	
  
                                                                                                     • 	
  Shared	
  on	
  over	
  2500	
  blogs	
  



*Source:	
  The	
  Ambient	
  Advert	
  0tled	
  'Dance'	
  Case	
  Study	
  by	
  Mediacom	
  
TV	
  
                                             Awareness	
  
                                                  Display	
  
15%	
  (Push)	
                                  Outdoor	
  

85%	
  (Ongoing)	
  
                                                  Interest	
  


                                                   AcUon	
  


                                                  Loyalty	
  


                A	
  deeper	
  communica0on	
  
'We're	
  not	
  in	
  the	
  business	
  of	
  keeping	
  
the	
  media	
  companies	
  alive.	
  We're	
  in	
  
  the	
  business	
  of	
  connec9ng	
  with	
  
                  consumers.'’	
  

                   Trevor	
  Edwards,	
  	
  
               Vice	
  President,	
  Global	
  Brand	
  	
  
              &	
  Category	
  Management	
  -­‐	
  Nike	
  
From	
  ads	
  to	
  experiences	
  




                     55%	
  drop	
  in	
  TV	
  budgets	
        +30	
  na0onal	
  teams	
  
                       over	
  last	
  10	
  years	
              +	
  200	
  Club	
  teams	
  
                                                                       +500	
  Athletes	
  
                                                              +10,000	
  pieces	
  of	
  content	
  	
  
                                                                6	
  Hubs	
  /	
  1	
  academy	
  
Source:	
  Nike.com	
  &	
  Wikipedia	
  
Awareness	
      Interest	
  


   Loyalty	
     Ac0on	
  




                  Ac0on	
  
Always	
  on	
  

           6-­‐12	
  Months	
  
                                      15%	
  (Push)	
  

                                  85%	
  (Ongoing)	
  



        Weekly/Monthly	
  


           Daily/Weekly	
  


           Daily/Weekly	
  
Awareness:	
  Write	
  the	
  future	
  




     Content:	
  	
         3min	
  lead	
  spot	
  

     DistribuUon:	
  	
     TV,	
  Roadblocks,	
  Paid	
  media	
  
     Metric:	
              Impression,	
  views,	
  fans	
  
     Aim:	
                 Targeted	
  views	
  /	
  FB	
  fans	
  
     Results:	
             55mil	
  views	
  /	
  4,5	
  mil	
  fans	
  
Interest:	
  The	
  Chance	
  




Content:	
  	
         Events,	
  +450	
  videos,	
  Hubs	
  

DistribuUon:	
  	
     Seeding/Social	
  
Metric:	
              Engagement	
  /	
  Interac0on	
  /	
  fans	
  
Aim:	
                 Interac0on	
  and	
  community	
  
Results:	
             +125k	
  pages	
  created	
  /	
  1	
  player	
  signed	
  
Action: Bootfinder	
  




Content:	
  	
         Product	
  info/video	
  &	
  customiza0on	
  

DistribuUon:	
  	
     Search	
  /	
  Owned	
  media	
  
Metric:	
              Sales	
  
Aim:	
                 Conversion	
  
Results:	
             Nike’s	
  fastest	
  growing	
  division	
  globally	
  
Loyalty: Football+	
  




Content:	
  	
         Nike	
  football+	
  (video,	
  apps)	
  

DistribuUon:	
  	
     Owned	
  media	
  
Metric:	
              CRM	
  
Aim:	
                 Loyalty,	
  word	
  of	
  mouth	
  
Results:	
             #2	
  Social	
  media	
  brand	
  (Headstream)	
  
Nike:	
  The	
  long	
  idea	
  

Design	
                     Retail	
  &	
  media	
       Colours	
  




             Ecosystem	
  
Eco	
  System	
                                         Storytelling	
  
The	
  global	
  bajle	
  for	
  football	
  

                                                                                                                                                             2010	
  World	
  cup	
  –	
  online	
  buzz	
  
                                                                                                                                                   Rank	
                      Brand	
                   Share	
  
                                  Market	
  share	
  
         80%	
                                                                                                                                       1	
                        Nike	
                   30,2%	
  
                                                                                                                                                     2	
                       Adidas	
                  14,4%	
  
         60%	
  
                                                                                                                                                                                                        8,2mil	
  
                                                                                                                                                                                                        4,4mil	
  
         40%	
  


         20%	
  



                                         1966	
                                         1994	
                                         2006	
                     2010	
  
Source:	
  Nielsen	
  /	
  Edelman	
  2010,	
  NPD	
  Sports	
  Tracking	
  Europe	
  and	
  SportScan.	
  *	
  Facebook	
  June	
  2011	
  	
  
goviral cannes 2011 - the long idea

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goviral cannes 2011 - the long idea

  • 1. The  lon g  idea   Brands  as     21st  century   Religion   Evangelism   By  Mar0n  Lindstrom   By  Jimmy  Maymann  
  • 2. When  did  football  get  so  BIG?   1966:   2006:   The  Mirror,  then  the   376  channels   most  popular  daily  knew   214  countries   a  piece  of  history  when  it   75.000  hours  broadcast   saw  one.  ALer  England   16  page  daily  add  ons   won  the  world  cup  Its   4,2bn  page  views   front-­‐page  splash  proudly   125mil  online  views  (new)   announced:  “A  bouncing   73mil  mobile  pv’s  (new)   girl  for  baby  Alex”   26,29bn  total  viewers   Sources:  Intelligent  life,  Fifa.com  
  • 3. A  media  revolu0on   Channels   +100k   +10k   +1000   +100   50-­‐99   20-­‐50   10-­‐20   1930’s-­‐1950’s   1960’s   1970’s   1980’s   1990’s   2000’s   2010’s   Source:  Intelligent  life  
  • 4. Long  term  branding   Source:  IEG  sponsorship  group  
  • 5. $46,1bn   $45bn   Yearly  spend  on  corporate   sponsorships  (2/3  is  sports)   $40bn   $35bn   $30bn   $28,0bn   $25bn   $20bn   $16,6bn   $15bn   $10bn   $5,1bn   $5bn   $1,4bn   Long  term  branding   1989   1996   2000   2004   2010   Source:  IEG  sponsorship  group  
  • 6. How  have  brands  capitalized?                  $11Bn   Source:  The  Economist  and  Dr  Peter  Rohlmann  
  • 7. Buddha     Beckham   Copyright  ©  Mar0n  Lindstrom  2011  
  • 8. 2042  years   3300-­‐40000  years   3500  years   How  well  are   brands  stacking   up?   1387  years   910  years   2500  years   3509  years   2509  years   126  years   Copyright  ©  Mar0n  Lindstrom  2011  
  • 9. 2001:   We  have   (increasingly)   15%   Carl,  W.  J.  What's  All  the  Buzz  About?     nothing  to  talk   about  –  well  except   2011:   to  talk  about     brands…   37%   Brandwashed  study   Copyright  ©  Mar0n  Lindstrom  2011  
  • 10.        €7  million  neuroscience   experiment   Copyright  ©  Mar0n  Lindstrom  2011  
  • 11. We  took  12     holis0c  brands…   Copyright  ©  Mar0n  Lindstrom  2011  
  • 12. …and  12  non-­‐   holis0c  brands   Copyright  ©  Mar0n  Lindstrom  2011  
  • 13. ...and  tested  them   against  our  faith   Copyright  ©  Mar0n  Lindstrom  2011  
  • 14. The  10  commandments   Grandeur   Rituals   Enemy   Sensory  appeal   Mystery   Evangelism   Copyright  ©  Mar0n  Lindstrom  2011  
  • 15. Conscious  Brand  Rela0onship  Drivers   (MicrosoI  versus  Apple)   Apple t Microsof Copyright  ©  Mar0n  Lindstrom  2011  
  • 16. Non-­‐conscious  Brand  Rela0onship  Drivers   (MicrosoI  versus  Apple)   Apple Copyright  ©  Mar0n  Lindstrom  2011  
  • 17. Grandeur   Symbols   Enemy   Sensory  appeal   Mystery   Evangelism   Copyright  ©  Mar0n  Lindstrom  2011  
  • 19. Staff name: IKEA’s  architecture   Staff email: Staff phone: philosophy   4 Northcliff Street – Sydney 2012 NSW Copyright  ©  Mar0n  Lindstrom  2011  
  • 21. Is  Jaws  what  we  want  to  say  here?     Vision  is  about  grandeur  too!   Remember…?   Copyright © Martin Lindstrom 2010 Copyright  ©  Mar0n  Lindstrom  2011  
  • 22. Alfred Hitchcock’s two scripts Copyright  ©  Mar0n  Lindstrom  2011   Copyright  ©  Mar0n  Lindstrom  2011  
  • 23.      Theatre  of          Theatre  of     the  mind   the  stage   Copyright  ©  Mar0n  Lindstrom  2011   Copyright  ©  Mar0n  Lindstrom  2011  
  • 25.    Smash  Your  Brand   The  power  of     owning  an  iconic   language   Copyright  ©  Mar0n  Lindstrom  2011  
  • 26. It  all  began     Picture  from  deck   in  1915…   Copyright  ©  Mar0n  Lindstrom  2011  
  • 27. Guess  who…?   Copyright  ©  Mar0n  Lindstrom  2011  
  • 28. Wheel   SilhoueQe   Ear  plugs   Colours   Eco  System   NavigaUon   Copyright  ©  Mar0n  Lindstrom  2011  
  • 29. FuncUonality  sound   Design   Icons   FuncUonality  sound   Eco  System   Naming   Ritual   Copyright  ©  Mar0n  Lindstrom  2011  
  • 31. The  control     …of  5  individuals   Copyright  ©  Mar0n  Lindstrom  2011   Copyright  ©  Mar0n  Lindstrom  2011  
  • 32. Copyright  ©  Mar0n  Lindstrom  2011   Copyright  ©  Mar0n  Lindstrom  2011  
  • 33.        A  $3  million   experiment   Copyright  ©  Mar0n  Lindstrom  2011  
  • 34. ALer  the   respondents  had   The  Brandwashed   49%   heard  about  the   brand  during  a   “casual  conversa0on”   their  ajen0on  to  the   brand  online   increased  with…   Copyright  ©  Mar0n  Lindstrom  2011  
  • 35. The  long  idea   Impact   3  months   3  months   3  months   ABOVE   Time   BELOW   Copyright  ©  Mar0n  Lindstrom  2011  
  • 37. The  world  looks  very  different  
  • 38. From  des0na0on  to  distribu0on   85%   85%   80%   79%   75%   75%     70%   Wave  3  (2008)   Wave  4  (2009)   Wave  5  (2010)   Visit  to  brand  website  in  last  6  months!   Source:  UM,  Wave  5  study,  2010  
  • 39. What  has  changed?   Upload  videos   100%   Run  a  blog   2010:  47%     50%   Produc0on:   2006:  28%   2010:  45%     0%   2006:  10%     Watch  video   100%   2010:  84%   Visit  social  network   Publica0on:   50%   2006:  30%   2010:  79%     0%   2006:  N/A     Comment  &  rate   100%   Visit  microblogs   Distribu0on:   50%   2010:  65%     2006:  25%   2010:  33%     0%   2006:  0%     Source:  UM,  Wave  5  study,  2010  
  • 40. A  world  of  on  demand   Time  spent  with   video  content   30  hours   25  hours   On     demand   20  hours   15  hours   10  hours   Live     5  hours   broadcast   0  hours   2006-­‐2010   2011-­‐2016   2017-­‐2022   Source:  The  diffusion  group,  2010  
  • 41. From  Vogue…   …to  Michelle  Phan  
  • 42. Michelle  Phan  -­‐  Ecosystem   1,6mil  subscribers   650k  Fans   450mil  views   3-­‐4k  likes  per  post   200k  Followers   2011  launch  of  the   99,2%  rank  in  Twitalyzer   Michellephan.com  hub  
  • 43. How  to  build  momentum  online   Distribu0on   Amplifica0on   Explosion  
  • 44.
  • 45. Audience  is  built  over  0me   Online     presence   Royal  wedding   Welcome   back   Sing  along   Dance   Jan-­‐Apr  2009   Apr-­‐Oct  2009   Nov10  –  Feb11   Apr  2011  
  • 46. T-­‐mobile:  Life’s  for  sharing   CollaboraUve  and  social  content  to  generate  publicity     •   Over  100  million  total   views  on  Youtube,  support   with  TV/Outdoor  as   celebra0on   •   A  total  of  +900  videos   published  over  the  last  3   years   •   52%  increase  in  sales  YOY   •   Massive  mainstream   media  ajen0on  in  the  UK   •   Shared  on  over  2500  blogs   *Source:  The  Ambient  Advert  0tled  'Dance'  Case  Study  by  Mediacom  
  • 47. TV   Awareness   Display   15%  (Push)   Outdoor   85%  (Ongoing)   Interest   AcUon   Loyalty   A  deeper  communica0on  
  • 48. 'We're  not  in  the  business  of  keeping   the  media  companies  alive.  We're  in   the  business  of  connec9ng  with   consumers.'’   Trevor  Edwards,     Vice  President,  Global  Brand     &  Category  Management  -­‐  Nike  
  • 49. From  ads  to  experiences   55%  drop  in  TV  budgets   +30  na0onal  teams   over  last  10  years   +  200  Club  teams   +500  Athletes   +10,000  pieces  of  content     6  Hubs  /  1  academy   Source:  Nike.com  &  Wikipedia  
  • 50. Awareness   Interest   Loyalty   Ac0on   Ac0on  
  • 51. Always  on   6-­‐12  Months   15%  (Push)   85%  (Ongoing)   Weekly/Monthly   Daily/Weekly   Daily/Weekly  
  • 52. Awareness:  Write  the  future   Content:     3min  lead  spot   DistribuUon:     TV,  Roadblocks,  Paid  media   Metric:   Impression,  views,  fans   Aim:   Targeted  views  /  FB  fans   Results:   55mil  views  /  4,5  mil  fans  
  • 53.
  • 54. Interest:  The  Chance   Content:     Events,  +450  videos,  Hubs   DistribuUon:     Seeding/Social   Metric:   Engagement  /  Interac0on  /  fans   Aim:   Interac0on  and  community   Results:   +125k  pages  created  /  1  player  signed  
  • 55. Action: Bootfinder   Content:     Product  info/video  &  customiza0on   DistribuUon:     Search  /  Owned  media   Metric:   Sales   Aim:   Conversion   Results:   Nike’s  fastest  growing  division  globally  
  • 56. Loyalty: Football+   Content:     Nike  football+  (video,  apps)   DistribuUon:     Owned  media   Metric:   CRM   Aim:   Loyalty,  word  of  mouth   Results:   #2  Social  media  brand  (Headstream)  
  • 57. Nike:  The  long  idea   Design   Retail  &  media   Colours   Ecosystem   Eco  System   Storytelling  
  • 58. The  global  bajle  for  football   2010  World  cup  –  online  buzz   Rank   Brand   Share   Market  share   80%   1   Nike   30,2%   2   Adidas   14,4%   60%   8,2mil   4,4mil   40%   20%   1966   1994   2006   2010   Source:  Nielsen  /  Edelman  2010,  NPD  Sports  Tracking  Europe  and  SportScan.  *  Facebook  June  2011