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M2M Now: ISSN 2046-5882
MARCH 2013                          PROFIT FROM A WORLD OF CONNECTED DEVICES

      VOLUME 3                  ISSUE 2                                            BILLING
                                                                                 FOR M2M
                                                                            Time to look closely
                                                                         at your billing system!




TALKING
HEADS                       M
M2M is shifting to a
new ‘battleground’,
says Wyless’ McDuffie




SMART CITY CASE STUDY
Portugal shows utilities
the way to sustainability


CONNECTED HEALTHCARE
GSMA leads the peloton to
tackle global diabetes threat


PREDICTIONS FOR 2013
What’s coming next in M2M
and Connected Devices?


+ BARCELONA
                  M




SUPPLEMENT
Our 16-page CEO Guide
to Mobile World
Congress 2013                                                    ENVIRONMENTAL M
                                                                 PROTECTION
                                                                 M2M tracks trees
                                                                 to protect Brazil’s
                                                                 Amazon rainforest!
    ALSO INSIDE!
Telit’s CEO: How to benefit from LTE! • Jasper deploys Policy Server
• Dutch Super Grid Research Unit opens • Garmin expands Telematics
API platform • The Contract Hot List • Market, People, Product &
M2M News • Latest News & Videos at www.m2mnow.biz
CONTENTS


     Check Out Our Website!
       www.m2mnow.biz


                                                               10
                                                                                                             CONTENTS                                                                          3
                                                                                                           COMMENT – by the Editor, Jeremy Cowan                                               4
                                                                                                          Prepare the ground, you never know what will grow!
                                                                TALKING
                                                                HEADS                                  MARKET NEWS                                                                             5
                                                                                                      Strategic Research Unit in Holland; M2M market grows 14%

                                                                                                   PEOPLE NEWS                                                                                 6
                                                                                                  Kroh new CEO at Orga Systems; TIA and ORBCOMM appointments

                                                                                               PRODUCT NEWS                                                                                    7
                                                                                              Partners enhance home control; Telit and Qualcomm

                                                                                            CONNECTED DEVICES                                                                                  8
                                                                                          GSMA partners to maximise mobile opportunity. We report from Brussels

                                                                                        TALKING HEADS                                                                                          10
                                                                                      Dan McDuffie says he believes that M2M is shifting to a new ‘battleground’

                                                                                    CONTRACT NEWS                                                                                              13
                                                                                  Jasper deploys Tekelec Policy Servers; MobileHelp® uses u-blox for GPS, 2G and 3G

                                                                                THE CONTRACT HOT LIST & EVENT DIARY                                                                            14
                                                                               Our unrivalled List of connected device Contracts; Plus What’s On in M2M

                                                                            C-LEVEL VIEW                                                                                                       16

22               EXPERT
                 OPINION
                                                                           Telit’s strategy evolves as the M2M market matures. Jeremy Cowan reports

                                                                        CASE STUDY
                                                                       Cargo Tracck and Gemalto protect Brazil’s rainforest with M2M technology
                                                                                                                                                                                               20


                                                                    EXPERT OPINION: BILL & CHARGE                                                                                              22
                                                                   Telcos should look closely at their M2M billing & rating systems, says Jim Dunlap



                               S4
                               C-LEVEL VIEW
                                                                 OPINION
                                                               Alexander Bufalino explains the ‘Family’ approach to 4G

                                                             CASE STUDY
                                                           Smart Grids in Portugal show utilities the way to sustainability
                                                                                                                                                                                               27


                                                                                                                                                                                               30


                                                         MWC 2013 BARCELONA SUPPLEMENT                                                                                                         S1
                                                        Our 16-page guide to Mobile World Congress, and connected device developments



                  S12
                   PREDICTIONS
                                                     WELCOME TO BARCELONA
                                                    Be ready to be amazed by MWC’s Connected City. Plus New Horizons at new venue

                                                 C-LEVEL VIEW
                                                Numerex’s CEO, Stratton J Nicolaides, says Service is our Platform
                                                                                                                                                                                               S2


                                                                                                                                                                                               S4

                                              CONNECTED DEVICES                                                                                                                                S8
                                             GSMA and International Diabetes Federation get on their bikes. Will you?

                                          PREDICTIONS                                                                                                                                          S12
                                         What’s ahead in connected devices and M2M in 2013? Some expert views

                                       EVENT REVIEW                                                                                                                                            S14
                                      Global attendance at DC event advances mobile and personalised health




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      CONTENTS                                                                                                                                      M2M Now March 2013                               3
COMMENT




     Prepare the
     ground, you
     never what
     will grow!
                             If I’m at a party and I’m asked what I do, I don’t say I’m a journalist. Half the guests will
                             slap you just for good measure, the rest just expect salacious gossip which I’m always
                             the last to hear. And if I tell them I’m a telecoms journalist you can see them saying to
                             themselves, ‘Oh my God. Why me? My one night out all week and now this …’ A few will
                             ask what’s going to happen next in mobile phones. But, whether it’s mobiles or M2M,
                             none of us really have a clue, do we? Sure, we know that we’ll launch this new wireless
      Jeremy Cowan
                             product or that new M2M service, but we’ve no idea if it will succeed.


     Some of the greatest successes in communications have been unexpected. Take SMS, for example. Aside from Facebook and
     Clearasil, after two decades it’s still every teenager’s best friend.

     According to MobileFuture we sent 8 trillion texts globally in 2011. The first SMS was sent on December 3, 1992 from a PC via the
     UK’s Vodafone network, and it just said ‘Merry Christmas’. Initially, the marketing types said it would be used by secretaries to tell
     their bosses about diary changes. Wrong. Millions of bosses ignored SMS completely, until finally they learned from their children
     how to avoid expensive mobile calls. Operators loved it because the profit margins on SMS traffic were huge, and who was worried
     about latency?

     My point is this, while it’s entertaining to try and guess the next M2M ‘Killer App’, (see our Predictions for 2013 on page S12 in our
     Mobile World Congress supplement) it is probably also fruitless. Will it be a service in e-health, agriculture, automotive or smart cities?
     I don’t know and I suspect you don’t either. What really matters is creating the right pre-conditions for new services to blossom; such
     as effective global partnerships, scalable M2M platforms, repeatable business models, and standardisation for tomorrow’s services
     (not yesterday’s). Most of this we can prepare for ourselves. Meanwhile, I hope you enjoy the magazine and supplement.




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4         M2M Now March 2013                                                                                                                                                                  COMMENT
MARKET NEWS




                  Strategic Research Unit for smart and
                  super grids to open at DNV KEMA HQ
                  DNV is to open a new
                  Strategic Research Unit
Bjørn
                  at DNV KEMA’s global
Haugland,
DNV: Need for     headquarters in
modernisation     Arnhem, the
of electricity    Netherlands. It will
infrastructure    focus on the further
                  development of smart
                  grids and super grids;
                  these are a prerequisite
                  to integrate large-scale
                  renewable energy in
                  the future energy
                  system.
Theo Bosma,
DNV              Smart grids and super          “There is a global need for extra capacity     said Bjørn Haugland, chief technology
Research &       grids are essential for        and modernisation of electricity               officer (CTO) of DNV and a member of
Innovation:      the further development        infrastructure to meet the growing             the Supervisory Board of DNV KEMA.
DNV’s 2,300      of future energy               electricity demand. By opening up a
energy experts
                 systems. In November           strategic research unit for smart grids        Theo Bosma, head of DNV Research &
                 2012, DNV KEMA                 and super grids in Arnhem, DNV is              Innovation in Arnhem, said, “There are
announced a €70 million investment to           preparing the practices and tools we           2,300 energy experts in DNV. As far as
create the world’s first laboratory in          need to meet the growing demand as             known, this is the only research centre in
extreme testing for the upcoming super          well as facilitate the integration of large-   the world that concentrates on smart
grids market.                                   scale renewable energy to the grids,”          grids and super grids exclusively.”



Global M2M market grows 14% on 2011 to reach €22bn in 2012
The DigiWorld Institute by IDATE has            consumer electronics and utilities.            opportunities beyond connectivity.
published its annual, global M2M market         While they will theoretically drive the        Despite low and declining ARPUs, M2M
report. Among the report’s principal            market, some barriers could obstruct           offers them attractive opportunities as
findings are:                                   growth in automotive and utilities M2M.        projects offer high lifetime value,
                                                Some applications in these verticals are       reduced churn and average deals for
The M2M market is growing quickly.              recurrently delayed (as with the eCall         thousands of SIM cards. Connectivity
In 2012, the cellular market is expected        regulation in Europe, and high-scale           alone should represent €8.2 billion in
to represent 140 million modules                utility deployments) and have a potential      2015 worldwide (€3 billion in Europe)
worldwide for a total market of €22             impact on the traditional M2M market.          and more than 5.7% of mobile data
billion – of which €5.1 billion is for          Most smart meters will be connected to         revenues for European telcos.
connectivity. M2M market growth was             the cellular network through a
around 14% per annum in value and               concentrator, and large utility players will   MVNOs are being pushed out of the
36% in volume.                                  try to drive down the unit price.              market and so are repositioning
                                                                                               themselves as platform providers, while
Most revenues came from software and            The embedded SIM (eSIM) has                    module providers are challenged to
IT services – around two-thirds of the          animated the debate on M2M and                 break even amid falling unit prices.
total market value.                             beyond. eSIMs refer to SIM cards
                                                welded into the modules at                     "The M2M market is growing very fast
The world M2M market should grow by             manufacturing and the capacity for             but its development is not spread out
30% in volume to represent almost 370           remote activation and provisioning over-       homogeneously over the vertical markets,"
million modules in 2015. Asia-Pacific           the-air (OTA). It offers the possibility of    says Samuel Ropert, project manager and
should dominate Europe and North                switching from one carrier to another          senior consultant at IDATE. "We predict
America in volume only. The DigiWorld           one. Some hurdles to eSIM                      an average growth rate (AGR) of 40%
Institute expects that Europe will still lead   implementation exist in the M2M                until 2016 (volume) for the automotive
in value, followed by North America.            industry, but it could be a strong driver      industry worldwide. Consumer Electronics
                                                for market development.                        has an AGR of 15% and will represent
M2M market growth will be driven                                                               barely a third of the M2M volume for the
by three verticals: automotive,                 Telcos are still looking for                   automotive industry in 2016."


                                                                                                                M2M Now March 2013          5
PEOPLE NEWS




                                                TIA brings in B&B                              certification complexity struck a nerve
                                                                                               with the audience that spilled into the
                                                Electronics’ Conley                            hallways after his TIA presentation.
                                                for oneM2M standards                           “Conley’s wireless expertise and his
                                                                                               intuition of how carriers and
    Wolfgang Kroh replaces                      organisation                                   manufacturers can work together will
                                                                                               help oneM2M achieve global standards,”
    Ramez Younan as Orga                                                                       said Blum. “We are reaching out to bring
                                                B&B Electronics’ cellular device product
    Systems chief executive                     manager and wireless expert, Bill Conley,      expertise from many M2M-related
                                                has been called on by the                      market segments to the oneM2M
                         Wolfgang Kroh has      Telecommunications Industry                    development table, and B&B can help us
                         been appointed as      Association (TIA) to participate as a TIA      in vertical markets such as telematics,
                         the new chief          delegate to the newly formed oneM2M            intelligent transportation, and industrial
                         executive of Orga      (www.onem2m.org). This organisation of         automation.” B&B Electronics has
                         Systems GmbH.          global standards bodies, launched in July      joined oneM2M, which now has over
                         Kroh succeeds Ramez    2012 by seven of the world’s leading           130 members.
                         Younan who has left    information and communications
                          the company to        technology (ICT) Standards Development
                          pursue other          Organisations (SDOs), aims to ensure
     Wolfgang Kroh        interests. The        global functionality of machine-to-
                          Executive Board of    machine (M2M) communication systems.
                         Orga Systems now       oneM2M plans to develop the technical
                                                                                               ORBCOMM hires Patrick
    consists of Kroh and and the company’s      specifications that enable M2M devices         Shay as EVP for Sales
    chief financial officer (CFO), Johannes     to communicate worldwide.
    Nussbickel, who joined in 2011.
                                                                                               and Marketing
                                                                      Conley’s TIA 2012
    Kroh is an experienced executive from                             presentation on the      ORBCOMM Inc., a global satellite data
    the information technology and telecoms                           need to simplify the     communications company based in Fort
    industry and was formerly chief executive                         cellular network         Lee, New Jersey and specialising in two-
    of LHS Aktiengesellschaft. LHS was an                             certification process    way machine-to-machine (M2M)
    independent vendor of customer care                               prompted TIA to          communications, has announced the
    and billing solutions and Frankfurt Stock                         broaden its focus to     appointment of Patrick Shay as executive
    Exchange-listed company that was                                  include issues such as   vice president (EVP), Sales & Marketing.
    acquired by Ericsson in 2007 and fully                            certification and
    integrated into the Ericsson Group in        Bill Conley          deployment, and          “We are pleased to bring Patrick on
    2010. Kroh will bring broad general                               brought about his        board,” said Marc Eisenberg, chief
    management skills and his long-standing                           delegate nomination.     executive officer of ORBCOMM. “With
    international experiences in sales and      Conley demonstrated the complexities           his wealth of experience, we can
    marketing into this new role.               and inconsistencies that device makers         anticipate a major contribution by him to
                                                and developers encounter while                 our continued success. As we lead up to
    Younan joined Orga Systems three years      certifying M2M devices, and that users         the launch of our next generation
    ago from Oracle. Under Younan, Orga         encounter while attaching and using            satellites, we expect Pat to play a
    Systems achieved financial growth,          M2M devices on various carrier                 leading role.”
    adding global customers and expanding       networks. He then proposed a common
    into new territories and industries.        cellular network provisioning and              Mr. Shay has 25 years of leadership
                                                connectivity framework, including a            experience in the GPS and wireless
                                                central, industry-supported M2M                markets. Most recently, he was vice
                                                certification centre that would encourage      president & general manager for
                                                more collaboration between developers          DeLorme. Prior to DeLorme, Mr. Shay
       For all the latest                       and carriers. Mr. Conley’s TIA                 served as vice president & general
                                                presentation is entitled: A Framework for      manager of Data Services at Iridium
       News go to:                              “Plug and Play” Industrial M2M Solutions.      Communications. Mr. Shay has also
       www.m2mnow.biz                           According to Cheryl Blum, TIA vice
                                                                                               previously held vice president positions at
                                                                                               Hughes Telematics, Sirius Satellite Radio
                                                president, Mr. Conley’s ideas to eliminate     and Rand McNally.


6      M2M Now March 2013
PRODUCT NEWS




IBM, STMicroelectronics and Shaspa enhance
IoT heat, light and security control at home
IBM (NYSE:IBM), STMicroelectronics                   connected on the home network by year-             and time-based preset scenarios.
(NYSE:STM) and Shaspa are collaborating              end 2015.1
to use cloud and mobile computing to                                                                    The companies anticipate that this initiative
enable consumers to manage and interact              The three companies recently                       could allow consumers to use any device
with their homes’ functions and                      demonstrated a TV linked to ST’s Home              capable of running apps to manage a
entertainment systems. Together, the                 Gateway, running software from business            variety of personal activities such as
companies are using multiple user                    partner Shaspa, and connected to the IBM           viewing their home’s energy consumption;
interfaces such as voice recognition and             cloud. Through sensors, the system can             controlling security, heating and lighting
physical gestures to “create a smarter               monitor home parameters such as                    systems; activating home appliances such
home”.                                               temperature, carbon dioxide level through          as washing machines; monitoring health
                                                     a wireless or ‘batteryless’ IPv6 network. It       and assisted living conditions; or engaging
A ‘smart home’ brings networking                     can also monitor human motion within               in e-commerce. For example, a person with
functions together, developing a gateway             the home.                                          limited mobility could gesture to the TV to
that connects a television, computer or                                                                 unlock the front door, turn up the heat or
mobile device with smart meters, lights,             The data can then be communicated to a             check vital signs. This project represents the
appliances, plugs and sensors within the             smartphone or tablet via a wireless router,        future of electronics technology, as sensing
home as well as services from outside.               so that the home owner can offload much            devices and equipment respond seamlessly
Analysts Parks Associates forecast that              of the home management to the cloud,               to user needs and requests, emulating the
more than 8 billion devices will be                  and interact with the system using event           way humans sense their environment.

                          Reference: 1 http://www.parksassociates.com/whitepapers/parks-serviceproviders-wp2011
                                               For the full article, go to: www.m2mnow.biz


                  New Qualcomm-based modules expand
                  Telit’s 3G HSPA and HSPA+ offerings
                  Raleigh, North Carolina-           V2 is based on Qualcomm Technologies’              UE910 V2 and HE910 V2 modules enable
                  based Telit Wireless               QSC6270 chipset and delivers a top                 the Telit xE910 family to enhance cross-
 Dominikus        Solutions, a global                3.6Mbps downlink data rate. The HE910              technology compatibility with its other
 Hierl, CMO       vendor of M2M modules              V2 is based on Qualcomm Technologies’              global air-interface technologies.
 at Telit
                  and value-added services,          MDM6200 chipset and delivers up to
 Wireless
                  has introduced the UE910           14.4Mbps downlink and 5.76Mbps uplink              These are Telit’s new 3G products “launched
 Solutions
                  V2 HSDPA and HE910 V2              data rates.                                        in response to increasing demand for dual-
                  HSPA+ modules based                                                                   band HSDPA, and HSPA+ modules,” said
on Qualcomm Technologies, Inc. chipsets.             The new products are said to be fully              Dominikus Hierl (pictured), chief marketing
Each module is to be banded for European             compatible with Telit’s xE910 family and           officer at Telit Wireless Solutions. “They
and North American markets.                          can be easily dropped into existing or             come to address the need from application
                                                     planned designs for xE910 modules                  areas and regions requiring easy
Both machine-to-machine (M2M) products               requiring no additional rework. Positioned         interchangeability between CDMA or
feature dual-band 3G and GSM/GPRS/                   at entry-level and mid-range respectively,         UMTS lines of air interface technology,
EDGE support. The entry-level 3G UE910               the new Qualcomm Technologies-based                particularly in the US, and Europe.”


                      NEWS IN BRIEF I NEWS IN BRIEF I NEWS IN BRIEF I NEWS IN BRIEF I NEWS IN BRIEF I NEWS IN BRIEF


              Garmin expands its                        navigation device designed specifically for      Greenvity’s Hybrii® system-on-chips (SoCs)
              Telematics API platform                   the fleet service provider in mind, the fleet    that integrate HomePlug Green PHY
                                                        590 integrates a black box, cable and            powerline communications and ZigBee®
      Garmin International, a unit of Garmin, a         antenna with Garmin’s user-interface.            wireless technologies into a single chip.
      global leader in satellite navigation, has
      expanded its Telematics API platform and                                                           The two companies will collaborate in the
       the integration of the fleet 590. This is        Mitsumi and Greenvity to                         development of Mitsumi’s DRT-A600 and
        the company’s first portable, connected         develop ‘robust’ energy                          DRT-A520 modules, as well as systems
         fleet management GPS.                          management systems                               and software, “enabling robust and
                                                                                                         intelligent connectivity for a variety of
           With vital fleet-tracking abilities and      Greenvity Communications is partnering           home and building energy management
           driver-enabled capabilities, the fleet       with Mitsumi Electric to provide modules         and electric vehicle applications,” said a
            590 delivers an integrated tracking         and systems for electric vehicles, plug-in       spokesman. The DRT-A600 and DRT-A520
             and dispatch fleet system for              hybrids, battery-charging systems, smart         modules will be powered by Greenvity’s
              business owners and their                 meters and smart energy management               Hybrii-XL GV7011 and Hybrii-PLC GV7012
               drivers. As a Telematics                 systems. The products will leverage              single-chip solutions, respectively.



                                                                                                                          M2M Now March 2013             7
CONNECTED DEVICES




CONNECTED EUROPE EVENT, BRUSSELS:
GSMA says partnerships are key to
maximising the ‘mobile opportunity’
                         The GSMA recently
                         hosted an event in
                         Brussels, Belgium
                         called Connected
                         Europe: Supporting
                         Growth with Mobile.
                         The event highlighted
                         the need for
                         European industry
    Anne Bouverot,
    GSMA: We are now
                         and governments to
    seeing the third     work together to
    wave with mobile     encourage mobile
    networks             communications to
    delivering
    connectivity to      drive growth, increase
    devices ranging      employment,
    from health          stimulate innovation
    monitors and
    smart meters to
                         and improve
    connected cars       sustainability.

                          Connected Europe          Europe’s GSM success – connected                 innovation will be vital for building a
                          also explored how         people on the move. The second wave              Connected Europe, with partnerships
                          mobile-enabled            brought mobile broadband at ever-                between industry sectors and between
                          services can              increasing speeds to hundreds of millions        industry and government. However, EU
                          revolutionise core        of Europe’s citizens and businesses. We          institutions can enable accelerated
                          European sectors          are now seeing the third wave with               development of a Connected Europe by
                          including transport,      mobile networks delivering connectivity          taking a supportive policy and regulatory
                          healthcare and            to devices ranging from health monitors          approach that addresses key demands
                          utilities. (For more on   and smart meters to connected cars,              from the European mobile industry:
     Thibaut Kleiner, EC: the GSMA’s work in        transforming the face of industry and the
     Described the        healthcare, see pages     lives of individuals.”                           • Connectivity – encourage investment
     digital contribution S8-9 in M2M Now’s                                                            in mobile broadband networks and
     to smart,                                                                                         reduce obstacles to their deployment
     sustainable and      Mobile World              Europe has the highest mobile
     inclusive growth in  Congress                  penetration rate in the world, with total        • Content and services – enable
     Europe               supplement.) Despite      connections equalling 135% of the                  development of innovative content,
                          recent setbacks for       continent’s population in 2012 (versus             services and business models
                          the European mobile       87% in Asia and 108% in North                    • Confidence – help build consumer
    industry with decreasing revenues that          America). This is predicted to rise to             trust in new services and encourage
    will impact future investment, mobile           152% by 2017.                                      their take-up.
    communication is still a key European                                                            Bouverot continued: “Europe has been
    industry, comparable in size to aerospace       Across Europe, it is forecast there will be      an innovator and leader from the
    and larger than pharmaceuticals, with           2.1 billion mobile connections by the end        inception of mobile communications,
    total revenues amounting to around              of this decade, an increase of more than         although this leadership position has
    €174 billion.                                   60% from 1.3 billion today. Advanced             weakened in recent years. The third wave
                                                    mobile broadband networks are                    of mobile and the delivery of connected
    Speakers included Anne Bouverot,                delivering faster data rates, low latency        services present a new and substantial
    director general, GSMA; Thibaut Kleiner,        and expanding coverage, with currently           opportunity for future growth.”
    member of the Cabinet of Vice-President         326 million mobile broadband
    Neelie Kroes, European Commission;              connections in Europe alone.
    Karsten Ottenberg, CEO, Giesecke &                                                                 Sector                           Euros
    Devrient; and Morten Karlsen Sørby, EVP         Mobile connected devices in Europe are             Healthcare                       23 billion
    and Head of Strategy and Regulatory             predicted to soar to almost 1 billion by 2020,     Smart Cities & Utilities         46 billion
    Affairs, Telenor Group.                         with the total number of connected
                                                    devices estimated to reach almost 6 billion.       Automotive & Transport           48 billion
    “Europe is experiencing successive waves
    of mobile connectivity,” said Anne                                                               Table 1. Total revenues per year forecast for
                                                    How to connect Europe                            key industries in Europe through mobile
    Bouverot of the GSMA. “The first wave –         Private investment, enterprise and               connectivity by 2020


8        M2M Now March 2013
TALKING HEADS




                                                                                       A connected set of new products are being
                                                                                       offered by Wyless in 2013. These end-to-end
                                                                                       solutions are called Wyless Gears.



                                                                                       (Photos: Courtesy of Sue Welch)




                        Changing the M2M
                        battleground in 2013
                        Dan McDuffie’s career spans more than 20 years in the telecom, internet and
                        wireless industries. Wyless’ CEO began by working in the long distance
                        communications industry with Comtel Group and served as senior vice president of
                        Interoute, the pan-European fibre network operator. In 2006 he was Wyless’ first
                        North American employee, becoming Group CEO in 2011. In his spare time he is a
                        stand-in drummer for several over-the-hill ’80s cover bands (his words, not ours),
                        and says he likes to think he can surf. Here, Jeremy Cowan, the editor of M2M Now,
                        asks him to explain Wyless’ belief that M2M is shifting to a new “battleground”.
                        M2M Now: Dan, the obvious question is; Why do              the horizontal value stack. We have a managed
                        you feel that the M2M battleground needs changing          network, a software platform, a support infrastructure
                        in 2013 and what is Wyless doing about it?                 and an ecosystem of partners. Most important is that
                                                                                   we have experience… nearly 10 years of experience in
                        Dan McDuffie: You know, Jeremy, the other day I            working with partners who are deploying M2M
                        took a look back at the interview that we did way          projects of all kinds, of every scale, all around the
                        back in September of 2011, my famous ‘SIM Card /           world. All of these assets and experiences can be
                        Deck of Cards’ Cover shot and then at Steve Priestley’s    leveraged into a modular range of services that are
                        interview last year, and in both pieces we spoke a lot     designed to address the needs of our partners and to
                        about the evolution of the M2M business, about             deliver solutions to our customers.
                        becoming more end-to-end, morphing from MVNO to
                        MSP, et cetera. During 2012 we put a lot of the building   Today most of our peer group continue to push
                        blocks of our evolving business model into place.          managed connectivity, and layer it with support.
                                                                                   Many are really good at it, some maybe not so good,
                        In my mind it’s all about leveraging our assets and at     but we won’t name names! Tomorrow is all about
                        the same time building more and more services along        solutions. So, that’s what we’re doing to change the


10     M2M Now March 2013
battleground, we are delivering solutions to the           you see a limit to the number of MNOs
market, and this year we are bringing them all             that you can partner with successfully?
together into a coherent set of products.
                                                           Dan: That’s a tricky question because realistically the
We are calling these end-to-end solutions Wyless           answer is, that you can’t have a strategic relationship
Gears. It’s a modular set of products and services that    with everyone. But, that said, if we don’t have a
starts at infrastructure and basic connectivity and        connection to a particular operator, we are doing             “Without a solid
moves across the entire value chain to hardware,           ourselves, our customers and that operator a
engineering, software, support, billing, branding and      disservice. That’s three parties losing out.                  relationship-
even the physical installation of end devices. Our goal                                                                  building strategy
is to listen to what our customers and partners need       I mean, you have to draw the line somewhere, we’re
and then provide it. If we can’t provide it, we            not going to necessarily need two mobile operators in         … you are sunk.
guarantee that we have a partner who can, and we           Latvia (sorry in advance to the operators in Latvia!),
will make that solution available as a true partner.       but at the same time we have this philosophy that if a        It’s ‘Business 101’.”
                                                           customer really needs a connection to a mobile                Dan McDuffie
It’s an extension of the same basic multi-carrier          operator somewhere then we’re just going to do it, it
philosophy that has been the cornerstone of our            just becomes a time vs. money ROI discussion between
business for the past 10 years… we have moved from         ourselves, our customer and the operator and we
National operators to Global operators to what I call a    really truly look at it that way.
Multi-Domestic strategy. It means that, no matter
where you go, you need access to a blend of carriers       I don’t think anybody else is crazy enough to say they
in order to effectively deploy a global project with       will connect to any cellular carrier, anywhere, given the
more scope and less risk. The same actually applies to     right set of circumstances, but we’ve backed it up with
many other aspects of the M2M Value chain… an              results, so please don’t challenge me; my Project
open and agnostic service layer. It’s critical.            Managers will hate you for it!

So, we believe that this is the only way forward in an     So, during 2012 we connected to many more carriers,
increasingly complex and ever-evolving market.             ending the year with over 15 separate MNO
Customers are demanding a full end-to-end solutions        connections, and in some cases up to five or six
partner and we intend on delivering that promise to        managed connections into each of them. At any given
the market. If I’m right, and that’s the new               time we are working on three to four more
battleground, then my goal is to be the first guy on it.   connections, sometimes new managed APNs or MPNs
In fact, we’re already swarming the castle, I can assure   into operators we already have infrastructure with, for
you!                                                       a new project, and sometimes to entirely new MNOs.
                                                           I have no doubt that we’ll be connected to 20
M2M Now: So what is the full range of services             separate cellular operators by the end of this year.
that a Managed Services Provider needs to offer
their customers and partners?                              That to me is part of the new battleground as well
                                                           because, let’s be frank, the more places we are with
Dan: We have grown our products to include                 our multi-domestic strategy, the more projects we will
Engineering, Professional Services, which includes         get involved with. And when you go beyond just
Project Management, Hardware and Embedded                  selling and fighting in the connectivity layer to
Software Engineering, Software Design and Value            delivering real solutions, then the more projects you
Added Services where we have a whole new range of          have and the higher value you are creating, not just
services including handling billing and customer           for your company, but for your customers and your
support on behalf of our customers. We have added          partners along the value chain and this includes the
network design and configuration as well as many           MNOs. They’ve all invested billions in their
elements of the supply chain, including hardware           infrastructure and we owe them a lot for building the
selection through warehousing and installation             superhighways that all of our innovative solutions
services. Then, on top of that, we continue to expand      travel over. I want to give them my business and at
the feature set of our Porthos platform, offering not      the same time, provide solutions for them to drive
just a service delivery, but an entire ‘MSP in a box’.     more business on their networks.

As we move into 2013 you will hear more and more           M2M Now: Do you see any particular vertical
from Wyless about our Gears strategy, putting more         markets and solutions that will get more focus in
emphasis on the key elements that are required to          2013 and beyond?
provide a complete global end-to-end solution with a
true modular and consultative approach to our              Dan: That’s a difficult question Jeremy, because all of
partner’s requirements. We are moving from a               the verticals are just booming, we’re literally seeing it
transactional to a project-oriented business model.        come from everywhere. Of particular focus and
                                                           interest to Wyless are ‘green projects,’ driver
M2M Now: Picking up on some of the points that             behaviour, and telemedicine. But we’re seeing new
you have mentioned, the multi-carrier strategy             innovations in security and also working on lots of
comes through very clearly as one of the key               new high bandwidth applications including into the
plays in ‘changing the M2M battleground’, do               enterprise mobility space, which blurs the lines



                                                                                                                       M2M Now March 2013        11
TALKING HEADS




                                                                     between M2M and         VPs heading to Panama, another one is booking a trip
                                                                      traditional mobile     to Jakarta, a group of Project Managers just back from
                                                                        services. We’ve      Tokyo, a partner just back from South Africa with a
                                                                          talked about       new project in hand, a key partner with a parking
                                                                            many of          meter installation in Israel, a green energy project in a
                                                                              these in the   new Smart Building in Singapore, and the list goes on
                                                                              past, of       and on.
                                                                             course.
                                                                                             Our target expansion markets this year are Latin
                                                                            In the eHealth   America and Asia, and later this year we are going to
                                                                       vertical we have a    start making a concerted effort to push into Africa and
                                                                   perfect storm finally     the Middle East. I’m not sure what’ll be left after that,
 Wyless has moved to a          coming together… an ageing population and                    maybe some Pacific Islands!
Multi-Domestic strategy,        continuing cost pressure on in-hospital care, so that
                                remote homecare, self-diagnosing kiosks in                   M2M Now: So, what you’ve outlined here, Dan is
   offering an open and
                                pharmacies, and healthcare apps will become the              an extremely broad strategy. How do you keep
  agnostic service layer
                                norm. I think Sam Lucero of IHS                              up with it all?
                                (www.imsresearch.com) puts the case for remote
                                healthcare services very clearly with a CAGR of 80.7%        Dan: It’s pretty stressful, Jeremy, I can assure you! I do
                                for M2M connectivity services revenue over the next          get accused of throwing more and more in the mix
                                few years. It’s clearly a market that cannot be ignored,     just to keep people on their toes, and not a week goes
                                and Wyless has long been partnered with some of the          by without one of my senior managers rolling their
                                leading healthcare companies in delivering these next        eyes and saying, ‘So now we’re doing that?’.
                                generation services and we will continue to do so.
                                                                                             Actually, for me it comes down to two things; good
                                In the green agriculture segment, we have an article in      people and good partners. Without a solid
                                your January 2013 edition of M2M Now that really             relationship-building strategy that comes from within
                                sheds some light on that growing mark; irrigation            and emanates without, you are sunk. It’s ‘Business
                                control, water savings, all that fun and innovative          101’ but it’s amazing to me how many companies in
                                stuff. But I have to say, Jeremy, that I truly love this     the industry don’t get it, they are all about me, me, me.
                                business of M2M that we’re in, and the promise of
                                every vertical that is in it, because of the immense and     In this new era of ever-increasing cycles spinning faster
                                innovative changes that they bring across virtually          and faster, without constant evolution and an ever-
                                every industry.                                              expanding partner strategy, you are tomorrow’s
               M2M Now                                                                       dinosaur. I’d like to say that we have chosen our
            Jargon Buster So, we are really horizontal across all the verticals, and         partners carefully, but truly they have chosen us, and
                                continuing to try to expand at least as quickly as the       together we’ve built a relationship based on trust,
      APN = Adaptive Private
                                market is expanding around us. I’m at the point where        council, and an open, strategic plan that is a
                   Network
                                if I see someone doing something new and innovative          win/win/win. Customer, Supplier, Partner. The lines
        CAGR = Compound         in the space and we are not involved in either that          between those three are getting fuzzy here at Wyless,
        Annual Growth Rate      project or something similar I get really upset!             and that’s when you know you’re doing something right.
  MNO = Mobile Network
                                It’s also pretty rewarding seeing the MNOs now run           What keeps me up at night is the tremendous
              Operator          these M2M-focused Ads during Sunday Football in              responsibility that our customers, suppliers and
       MPN = Mobile Private     America, where they’re lauding the power of wireless         partners have given us. I’m terrified at letting them
                  Network       networks to change the world. I like the fact that           down, and it’s what keeps us going here at Wyless
                                when you lift up the covers on a lot of that business,       and what I hope continues to drive us outside of our
  MSP = Managed Service
                                you find Wyless inside.                                      comfort zone. I want to take on more and more of
               Provider                                                                      that responsibility, embrace the discomfort, and truly
        PR = Public Relations   M2M Now: Traditionally you have focused on                   add immense value to our ecosystem.
                                Europe and the USA. What can you tell us about
            ROI = Return on
                                your global expansion plans?                                 You all know who you are, you are on our web site, in
                 Investment
                                                                                             our PR, in our offices and we are in yours and we
 SIM = Subscriber Identity      Dan: Well, let’s just say that the global strategy is        thank you for your trust, your council and your
                  Module        currently in full play. As I write this I have one of my     business. It’s good to be well connected.


 12       M2M Now March 2013
CONTRACT NEWS




                 Jasper Wireless deploys Tekelec’s Policy Server
                 to enable global machine-to-machine services
                 Jasper Wireless, a leading   capacity over 3G and LTE networks. It can          billing and usage reports, to ensure
                 connected devices            apply different qualities of service to            customers benefit from an enhanced
                 platform for M2M and         different machines and implement flexible          user experience.”
                 consumer electronics, is     service plans based on transactions,
Doug Suriano:    deploying Tekelec’s Policy   connections, time of day, location,                “Jasper’s services are helping mobile
Tekelec’s        Server (PCRF) to provide     applications, or data usage.                       operators capitalise on an M2M revenue
Policy Server
                 the scalability and                                                             opportunity that will grow to nearly US$1.2
will ensure
                 flexibility M2M services     “Our operator partners rely on us for best-        trillion by 2020 according to the GSMA,”
that Jasper
                 require.                     in-class solutions and that’s a big reason         said Doug Suriano, CTO of Tekelec.
can quickly
scale its                                     why we selected Tekelec," said Jasper              “Tekelec’s Policy Server will ensure that
deployment       Tekelec’s PCRF sets rules    Wireless' CTO, Daniel Collins. "Our highly         Jasper can scale its deployment of
of connected     governing when devices       configurable solution offers automation of         connected devices and services quickly
devices          transmit information in      operational processes, including custom            and profitably.”
                 order to minimise            device provisioning, instant activation,
                 congestion and maximise      real-time diagnostic tools and detailed



                                                                                              MobileHelp® can deliver
MobileHelp® medical alert utilises                                                            personalised medical
                                                                                              data to an emergency
u-blox GPS and 2G/3G capabilities                                                             response centre

u-blox, the Swiss positioning and wireless    people are choosing to remain independent
chip and module company, has been             for as long as possible,” said Robert Flippo,
chosen for global positioning and             president of MobileHelp. “With the help of
embedded 2G/3G wireless technologies by       u-blox’ reliable, low-power positioning and
MobileHelp, a provider of M-PERS (Mobile-     wireless technologies, our MobileHelp
Personal Emergency Response System)           medical alert systems are giving a whole
technology in America. Based on u-blox’       generation of people the freedom to live in
LISA 2G/3G wireless modem and MAX GPS         their homes and travel independently,
modules, the comprehensive system             knowing that simple and fast emergency             The system is integrated with nationwide
includes compact, portable alert devices      assistance is just a push button away.”            wireless voice, data and satellite GPS
that function in and around the home, and                                                        technology to provide real-time medical
while travelling.                             MobileHelp devices deliver instant                 monitoring services, location tracking, and
                                              positional information to an emergency             instant voice contact with trained
“As the population ages, more and more        response centre at the touch of a button.          emergency response operators.


        NEWS IN BRIEF I NEWS IN BRIEF I NEWS IN BRIEF I NEWS IN BRIEF I NEWS IN BRIEF I NEWS IN BRIEF I NEWS IN BRIEF


Vodafone approves global use                  “Customers are (now) in a position to             Installation manager, Brian Hansen,
of M2M smart services kit                     deploy our M2M Smart Services                     from Østjysk Energi explained: “In
                                              Developer Kit globally. We continue to            the selection process we were
Kontron’s M2M Smart Services Developer        offer wider deployment options for our            interested in usability as well as
Kit has passed the extensive 2G and 3G        customers with cellular connectivity on           system performance and
tests carried out by the Vodafone Test &      various Tier 1 carriers worldwide.”               security aspects. Especially data
Innovation Centre and is now approved to                                                        security must be weighted
operate globally on Vodafone cellular                                                           when implementing a future-
networks. OEMs can use this application-      First order for new smart grid                    proof smart metering
ready machine-to-machine (M2M)                technology signed in Denmark                      system. Our main focus,
platform to connect their distributed                                                           though, has been on the
systems via GSM-based 2G/3G networks          The energy supplier, Østjysk Energi (DK),
                                                                                                functions that will give us
to the Internet-of-Things (IoT) and to        has signed a contract on a complete
                                                                                                an advantage in terms
embedded cloud applications.                  wireless smart metering system, including
                                                                                                of grid optimisation
                                              30,000 smart meters. This makes Østjysk
Kevin Rhoads, vice president, Embedded                                                          and improved
                                              Energi the first utility to order the new
Products Business Unit at Kontron, said,                                                        maintenance work.”
                                              smart grid-platform, OMNIA from Kamstrup.




                                                                                                                  M2M Now March 2013           13
THE CONTRACT HOT LIST


 M2M Now March 2013

 It's free to be included in The Contract Hot List (below), which shows the companies announcing recent contract wins or product
 deployments. If your contract is not listed here just email the details to us now marked "Hot List" <j.cowan@m2mnow.biz>

 Vendor/Partners                Client, Country                        Product/Service (Duration & Value)                                           Awarded
 All Stop Vending               USA Technologies, USA                  To use ePort® for cashless payment and telemetry hardware platforms               12.2012
 Axiros                         Vision Net, USA                        Contract to bring remote device manager service to Tier-3 markets                 12.2012
 Efacec ACS (Smart Grids)       City of Griffin, Georgia, USA          To provide PRISM™ Real-time Outage Management System (OMS)                         1.2013
 Eurotech                       ThingWorx, USA                         Pre-integration partnership to simplify and cut costs of M2M deployments          12.2012
 Gemalto                        Svyaznoy Bank, Russia                  Deploying the first large scale prepaid card offer for customers in Russia        12.2012
 Gemalto                        Yokosuka, FUJITSU TEN, ERTICO, Japan   Launch eCall testing facility to help auto makers meet EU eCall standards          1.2013
 Gemalto                        Cargo Tracck™, Brazil                  Wireless connectivity in a programme to thwart illegal Amazonian logging           1.2013
 Giesecke & Devrient            CIBC, Canada                           Chosen as TSM for CIBC's NFC credit card payment services offering                12.2012
 Harris Utilities SmartWorks    Braintree Electric Light Dept, USA     Deploys MeterSense to turn smart meter data into business intelligence             1.2013
 IBM                            Shaspa and STMicroelectronics, USA     Collaborate to enhance IoT control of home heating, lighting and security          1.2013
 Kamstrup                       Østjysk Energi, Denmark                First order for new smart grid technology signed in Denmark                        1.2013
 Kontron                        Vodafone Group, International          M2M Smart Services developer kit approved for use on Vodafone networks             1.2013
 Kordia                         O3b Networks, New Zealand              Installation of a Tier-1 satcomms terminal for Telecom Cook Islands (TCI)          1.2013
 Mitsumi                        Greenvity, USA                         Partner to provide 'robust' energy management systems                              1.2013
 Sony                           InterDigital, USA                      JV to combine consumer electronics expertise and wireless M2M research             1.2013
 Telit Wireless Solutions       Digicom SpA, Italy                     Modules to optimise T-LOG, a meter reading device for gas, LPG & water            12.2012
 u-blox                         MobileHelp, USA                        GPS and wireless enabled instant assistance during medical emergencies            12.2012



 Key:                                                                                                                Kontron's Smart Services
 CIBC =     Canadian Imperial Bank of Commerce    JV    =   Joint Venture                                            developer kit has been
 eCall =    Emergency response for drivers        NFC   =   Near Field Communications                                approved for global use
 EU     =   European Union                        TSM =     Trusted Service Manager                                  on Vodafone networks


 More information on all these and other News stories can be found at www.m2mnow.biz



 DIARY




     Event Diary                                  Don't forget to add the following events to your organiser. As M2M Now is Official
                                                  Media Partner for many of these events we look forward to seeing you there.


     V2X for Auto Safety and                              Embedded World 2013                                     M2M Forum 2013
     Mobility Europe 2013                                 February 26-28, 2013                                    May 14, 2013
     February 20-21, 2013                                 Nürnberg, Germany                                       Milan, Italy
     Le Meridien, Park Hotel,                             www.embedded-world.eu                                   www.m2mforum.it/eng
     Frankfurt, Germany
     www.telematicsupdate.com/vehicle-                    Smart Utilities Scandinavia                             CommunicAsia 2013
     to-vehicle-conference-                               2013                                                    June 18-21, 2013
     europe/index.php                                     April 17-18, 2013                                       Marina Bay Sands, Singapore
                                                          Stockholm, Sweden                                       www.communicasia.com
                                                          www.smartutilitiesscandinavia.com
     M2M Telematics: Fleet
                                                                                                                       Smart Utilities
     Management & Usage Based                             MVNOs World Congress
                                                                                                                       Scandinavia 2013 will be
     Insurance                                            April 22-24, 2013
                                                          Rome, Italy                                                  held in Stockholm
     February, 20-21, 2013
     Copthorne Tara Hotel, London, UK                     www.mvnosworldcongress.com
     www.smi-online.co.uk/m2m28.asps
                                                          M2M for the Security
                                                          Industry
     Mobile World Congress 2013                           May 8-9, 2013
     February 25-28, 2013                                 Copthorne Tara Hotel, London, UK
     Barcelona, Spain                                     www.smi-online.co.uk/m2m-
     www.mobileworldcongress.com                          security1.asp




14       M2M Now March 2013
C-LEVEL VIEW




                                                                                                                       Oozi Cats is CEO of
                                                                                                                       Telit Communications PLC




 Telit’s strategy evolves as
 the M2M market matures
 It’s been a busy year for Telit Communications PLC, with the integration of several
 businesses acquired in 2011 plus the launch of m2mAIR, its managed service. So,
 when M2M Now caught up with Oozi Cats, the company’s CEO there was no
 shortage of things to discuss.

 M2M Now: It’s now six months since Telit                   to expand their relationships with their valued
 launched m2mAIR. What reaction have you had                customers.
 from the market as a whole, and how do your
 clients view it?                                           M2M Now: Has anything about m2mAIR changed
                                                            since it was launched?
 Oozi Cats: Very positive – m2mAIR is being very well
 received as we expected. We continue on track,             OC: Indeed – we have further enhanced our service
 helping more and more of our customer base to              proposition with several new and value-rich features
 engage us with m2mAIR services. When you look at           and our module management topping the list. One of
 some of the causes for slower than expected adoption       the features allows our customers to locate their
 of M2M, you start seeing that a great number of the        application in the field even without GPS. These are all
 really innovative M2M applications come from small         solutions that provide our customers with real-time,
 companies with minimal resources to address the            business-critical information on where their devices
 demanding relationships in the M2M value chain.            are, their network coverage, and diagnostics. Plus they
                                                            can quickly troubleshoot the most common issues.
 The m2mAIR value proposition was designed with             They can use this information plus their business
 these customers in mind. It helps them get all the         operating parameters to set alerts and limits to contain
 M2M value added services they require for their            overages and eliminate unwelcome surprises from
 applications, including pricing that is competitive with   data run-away devices – for total cost control. Really
 those reserved for very large customers; getting them      designed to streamlined logistics, operations, and
 started with the very best at very low administrative      troubleshooting.
 cost since it is all coming from us. Our channel
 partners like it as well, because most of these Telit      One of the key components we have added to
 customers are buying modules and other services and        m2mAIR to achieve this level of control is called
 products from them, so this gives them an opportunity      Intelligent Performance Analyzer or IPA. It is an



                                                                                                                   M2M Now March 2013             15
C-LEVEL VIEW




16   M2M Now March 2013
innovative service that allows customers to set specific   more cellular-based residential broadband internet         “… that takes care
deployment wide performance indicators enabling            connection boxes and gateway products.
monitoring of behaviour of an entire M2M                                                                              of the 2G issue –
deployment with individual real-time alerts designed       M2M Now: What is the strategy behind this                  if it is an issue.”
to identify problems even before they start to affect      launch?
that customer.                                                                                                        Oozi Cats, Telit
                                                           OC: Until recently, a large network equipment provider
And we recently announced the acquisition of               and chip set provider had over 50% market share of
CrossBridge, a US-based telecommunications services        the data cards used in Mobile Computing products,
provider focused on the M2M space which in the             primarily using the Mini PCIe data card format.
coming months we will be fully integrating into the        However, this supplier has exited the market and that
m2mAIR business unit effort. Having already acquired       represents a potentially disruptive development in the
GlobalConect, the acquisition of CrossBridge Solutions     supply chain, which requires confidence in long-term,
is consistent with our philosophy of providing             high-volume supply as well as a strong global and
additional products and services to our target             local support structure.
customers as described above, in a manner that helps
them reduce their time to market and better manage         So, since we are the industry’s only pure-play M2M
their technical risks.                                     module supplier, we have licensed the new M.2 LTE
                                                           and HSPA+ reference designs in a move to meet the
CrossBridge Solutions has a long history of providing      demands from notebooks, Ultrabooks™, tablets,
M2M services dating back to private radio days and         routers, cameras, gateways and other electronic
the Ardis® network. Because of this rich history, the      OEMs, in addition to the industrial and commercial
CrossBridge Solutions team is the best in industry         markets we started serving last year with the mPCIe
experience which will allow us now to offer more           form factor. The 30x42mm M.2 data cards support
comprehensive coverage in M2M solutions to m2mAIR          GNSS, are certified for Windows™7 & 8 and include
customers.                                                 remote firmware update switching. To accelerate time
                                                           to market for the PC OEMS Intel has validated these
The key success factor for m2mAIR is its market            M.2 cards for use with the Intel Tablet and
positioning. We are completely aware of this               Ultrabook™ reference designs.
requirement and now have some of the best minds in
the industry helping us execute a market plan with         M2M Now: Since these are used in mobile
exacting accuracy.                                         computing is Telit moving towards 3G or 4G, or
                                                           are you still content to use 2nd Generation (2G)
M2M Now: In the mobile computing arena Telit               mobile communications?
recently launched the PCIe form factor and now
the NGFF. Can you describe these products and              OC: 2G is still doing well everyplace else other than
their significance for our readers?                        the US. In the rest of the global markets we don’t hear
                                                           of short-term plans to sunset 2G. We have, in fact,
OC: As cellular data speeds approach DSL’s and other       upgraded our top-selling 2G modules with brand new
wired Wide-Area-Network (WAN) technologies, the            chipsets and technology which will guarantee supply
industrial and commercial PC markets start to warm         for the long term. These new generations of modules
up to the adoption of cellular as a replacement            are very energy efficient which, coupled with their very
connection for their hardware. It is, after all, a lot     small physical dimensions, are now enabling some
simpler to connect a PC to the internet by just            very exciting emerging application areas such as
plugging it into power than having to run wires from       wearable technology.
patch panels or access points, securing approvals from
IT managers and other issues.                              In the US we are seeing strong demand for our xE910
                                                           form factor which supports 2G/3G, CDMA/HSPA. And
Couple high-speed with competitive data rate plans         we are seeing many customers now coming to market
and all adoption barriers disappear. That is why we        with 3G solutions based on the 910 form factor, like
have expanded our relationship with Intel on the           the recently launched HE910 HSPA+ or the UE910 V2
development of these industry standard data card           for HSDPA.
form factors, and why we plan to continue adding to
both the mPCIe and NGFF M.2 product families in the        M2M Now: How will M2M users and service
years ahead. Particularly as LTE deployments become        providers benefit from Long-Term Evolution to
more prevalent and the IT industry moves to supply         4G (LTE)?


                                                                                                                  M2M Now March 2013        17
C-LEVEL VIEW




            “For those    OC: For most M2M applications, 3G speeds are more           risk dimensions pertaining to cellular generational
                          than enough and with coverage now beginning to              transition issues.
        adopters that     match historical 2G coverage in the US we believe 3G
          have not yet    will take on the role 2G once had of being the              Take a device freshly designed for 2G, based on the
                          standard fall back for less densely populated and rural     GE910 or CE910. When the adopter feels it is time
     started to look at   areas. The US has been a leader in deploying LTE and we     and conditions with rate plans and coverage hit the
                          see the highest level of interest for LTE in that market.   necessary points, all they have to do is drop in the
     short range, this                                                                HE910 or LE910: whichever and whenever it makes
         is probably a    Other than automotive applications which take three         sense. And that takes care of the 2G issue – if it is an
                          to four years to develop and mobile computing where         issue.
         great time to    demands are at the cutting edge, we don’t see LTE
                          volumes for M2M growing until 2014/15. Most                 We believe M2M adopters should really at this point
                start.”   customers are choosing HSPA and CDMA 1xRTT for              be taking more time to understand other dimensions
       Oozi Cats, Telit   new designs as coverage is ubiquitous, costs are            related to M2M integration. One is the rising play that
                          reduced and applications requiring voice are well           short range wireless will continue to have as markets
                          served. LTE will enjoy a healthy boost as silicon prices    demand more things connected and fewer wires to
                          begin to become more competitive and the                    connect them with: sensors, actuators, readers, and
                          requirement to provide legacy 3G connectivity ceases.       so on. So, for those adopters that have not yet
                                                                                      started to look at short range, this is probably a
                          LTE will be, for the vast majority of global cellular       great time to start.
                          infrastructure deployments, an urban and
                          metropolitan proposition for a good time to come.           Similarly, it is time to develop a more thorough
                          However, the higher data rates, faster latency,             understanding of location awareness for devices. We
                          lowering prices points and the improved processing          are at a crossroads where positioning and GPS are no
                          power available in such M2M designs will inevitably         longer synonyms. Technology providers like Telit are
                          mature the M2M landscape. This is in much the same          redoubling efforts to bring about this revolution that
                          way as how the voice and SMS cell phone has been            decouples satellite location from positioning. Soon it
                          eclipsed by the ever increasing use cases consumers         will not be enough to be only satellite location-aware.
                          and businesses find daily for the smartphone.               Satellite fixes cannot be reliably obtained in garages
                                                                                      and inside buildings.
                          M2M Now: Who are the early adopters of LTE
                          in M2M?                                                     Additionally, satellite-only positioning devices can be
                                                                                      disrupted by jammers. So, whereas satellite will
                          OC: Automotive OEMs have to start designing in              continue being an important component of
                          technology now for model years many years out. So           positioning, it will quickly be replaced by much
                          you see many of them adopting LTE now in response           smarter technology that can look at a group of
                          to the need to support internet-based infotainment          different sources to give devices an accurate and
                          and intelligent navigation systems. So we should            reliable fix no matter what.
                          expect to see higher end vehicles equipped with LTE
                          connectivity from 2014 onwards.                             And finally, I would definitely start looking at the
                                                                                      services necessary to support adopters through all this.
                          We expect that IP TV, streaming video content will be       This is a good time to question the make-up of the
                          a rich space for LTE but it is unclear how it becomes an    services that I can get, and what will I get from my
                          M2M play. Mobile computing, of course, will continue        M2M services and connectivity providers in the years
                          to demand ever quicker and faster connectivity. Fixed       to come. This is perhaps the area where most changes
                          Internet Home Gateways are likely to surface strongly       will happen and where adopters need to spend a great
                          soon to replace and compete with DSL and Cable-             deal of time looking for answers to questions about
                          delivered internet services.                                the progress of the services structure they either
                                                                                      already use or plan to be using going forward.
                          M2M Now: How long will 2G remain relevant as
                          a service technology? Would you still recommend             M2M Now: Will M2M lead automatically to the
                          a design on 2G?                                             Internet of Things (IoT)? When will we see this
                                                                                      happen?
                          OC: In the US, the movement in M2M from 2G to 3G
                          is already under way, and in 2013 we will ship a lot of     OC: Yes, we believe it will. The blog by Steve Hilton,
                          3G modules in the US and elsewhere. Generation              analyst for Analysys Mason‘s carried by M2M Now on
                          transition should definitely NOT take centre stage for      December 18th last, is for us spot on. I believe we are
                          product evolution plans for M2M adopters. This is           on the very verge of its start. The convergence with
                          understandably a concern particularly in the US but         Cloud technology and Big Data will definitely have a
                          with our family concept, customers are protected in all     lot to do with when and how fast this happens.



18     M2M Now March 2013
The ideal
    footprint




              No.



             LIS
             LISA-U2
               IS
                SA-U2
                SA U2
             Industry’s
             Industr ’s
             Industry’s
              nd try
                dus
               sm lle t
               smallest
               smallest
                     les
        6-band H PA +
        6-band HSPA+
          ba
           a    HS PA
                module
                module
                  oddule
C ASE STUDY




                           Cargo Tracck and
                           Gemalto protect Brazil’s
                           Amazon rainforest with
                           M2M technology
                           The Amazon rainforest in Brazil is vital to stabilising the earth’s environment,
                           producing oxygen, absorbing greenhouse gases and providing natural habitat
                           for 30% of the world’s plant and animal species. However, strong global
                           demand for rainforest wood combined with the enormous profitability of illegal
                           logging operations is fuelling decimation of this precious global resource at an
                           alarming rate.

             Ten of the The Challenge                                              on Sustainable Development, Cargo Tracck and
                           More than 4,000 square miles of Brazilian rainforest    Gemalto devised and executed a successful pilot
          devices were                                                             programme and sting operation that demonstrated
                           has been destroyed in the last two years alone,
                           with 224,000 square miles decimated since record        how powerful machine-to-machine (M2M)
               covertly
                           keeping began in 1980.                                  technology can be used to catch thieves in action
            installed in                                                           and stop deforestation.
                           With current lumber prices at an eight year high,
          remote active                                                            Designed by Cargo Tracck, the discreet tracking
                           lumber gangs unlawfully felling trees for profit have
                           become increasingly pervasive – and with                solution uses Gemalto’s Cinterion® BGS2 M2M
            harvesting                                                             module that is said to be tiny and powerful, to
                           devastating environmental consequences.
          areas deep in                                                            enable cellular communications between trees and
                           Traditionally, satellite and radio monitoring were      law enforcement. New Radiation Data Exchange
             the jungle                                                            (RED) technology boosts the range of wireless
                           effective at policing the massive Amazon rainforest,
                           which is roughly the size of the United States. But     communications extending the reach to extremely
                           as sophisticated thieves abandoned clear-cutting for    remote areas that lack mobile network coverage.
                           stealthy new logging strategies that target small       Smaller than a deck of cards, the tiny tracking
                           tracts of the most prized trees, new monitoring         device is camouflaged in a resin case made to blend
                           methods and strengthened protection were                in with the tree trunks.
                           needed. So, IBAMA, Brazil’s environmental
                                                                                   Ten of the devices were covertly installed in remote
                           protection agency, enlisted the help of Cargo
                                                                                   active harvesting areas deep in the jungle. In
                           Tracck to develop new technology to help locate
                                                                                   addition, specialised night-vision cameras were
                           and identify thieves and bring them to justice.
                                                                                   installed in nearby trees to capture visual evidence
                                                                                   of illegal logging activities.
                           Successful ‘sting’ operation
                           In June 2012, with international attention tuned to     The sophisticated power management system of
                           Brazil and the United Nations’ Rio+20 Conference        the Cinterion module enhanced power efficiency,



20     M2M Now March 2013
M2M Now: ISSN 2046-5882 March 2013
M2M Now: ISSN 2046-5882 March 2013
M2M Now: ISSN 2046-5882 March 2013
M2M Now: ISSN 2046-5882 March 2013
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M2M Now: ISSN 2046-5882 March 2013
M2M Now: ISSN 2046-5882 March 2013
M2M Now: ISSN 2046-5882 March 2013
M2M Now: ISSN 2046-5882 March 2013
M2M Now: ISSN 2046-5882 March 2013
M2M Now: ISSN 2046-5882 March 2013
M2M Now: ISSN 2046-5882 March 2013
M2M Now: ISSN 2046-5882 March 2013
M2M Now: ISSN 2046-5882 March 2013
M2M Now: ISSN 2046-5882 March 2013
M2M Now: ISSN 2046-5882 March 2013
M2M Now: ISSN 2046-5882 March 2013
M2M Now: ISSN 2046-5882 March 2013
M2M Now: ISSN 2046-5882 March 2013
M2M Now: ISSN 2046-5882 March 2013
M2M Now: ISSN 2046-5882 March 2013
M2M Now: ISSN 2046-5882 March 2013
M2M Now: ISSN 2046-5882 March 2013
M2M Now: ISSN 2046-5882 March 2013
M2M Now: ISSN 2046-5882 March 2013
M2M Now: ISSN 2046-5882 March 2013
M2M Now: ISSN 2046-5882 March 2013

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M2M Now: ISSN 2046-5882 March 2013

  • 1. M2M Now: ISSN 2046-5882 MARCH 2013 PROFIT FROM A WORLD OF CONNECTED DEVICES VOLUME 3 ISSUE 2 BILLING FOR M2M Time to look closely at your billing system! TALKING HEADS M M2M is shifting to a new ‘battleground’, says Wyless’ McDuffie SMART CITY CASE STUDY Portugal shows utilities the way to sustainability CONNECTED HEALTHCARE GSMA leads the peloton to tackle global diabetes threat PREDICTIONS FOR 2013 What’s coming next in M2M and Connected Devices? + BARCELONA M SUPPLEMENT Our 16-page CEO Guide to Mobile World Congress 2013 ENVIRONMENTAL M PROTECTION M2M tracks trees to protect Brazil’s Amazon rainforest! ALSO INSIDE! Telit’s CEO: How to benefit from LTE! • Jasper deploys Policy Server • Dutch Super Grid Research Unit opens • Garmin expands Telematics API platform • The Contract Hot List • Market, People, Product & M2M News • Latest News & Videos at www.m2mnow.biz
  • 2.
  • 3. CONTENTS Check Out Our Website! www.m2mnow.biz 10 CONTENTS 3 COMMENT – by the Editor, Jeremy Cowan 4 Prepare the ground, you never know what will grow! TALKING HEADS MARKET NEWS 5 Strategic Research Unit in Holland; M2M market grows 14% PEOPLE NEWS 6 Kroh new CEO at Orga Systems; TIA and ORBCOMM appointments PRODUCT NEWS 7 Partners enhance home control; Telit and Qualcomm CONNECTED DEVICES 8 GSMA partners to maximise mobile opportunity. We report from Brussels TALKING HEADS 10 Dan McDuffie says he believes that M2M is shifting to a new ‘battleground’ CONTRACT NEWS 13 Jasper deploys Tekelec Policy Servers; MobileHelp® uses u-blox for GPS, 2G and 3G THE CONTRACT HOT LIST & EVENT DIARY 14 Our unrivalled List of connected device Contracts; Plus What’s On in M2M C-LEVEL VIEW 16 22 EXPERT OPINION Telit’s strategy evolves as the M2M market matures. Jeremy Cowan reports CASE STUDY Cargo Tracck and Gemalto protect Brazil’s rainforest with M2M technology 20 EXPERT OPINION: BILL & CHARGE 22 Telcos should look closely at their M2M billing & rating systems, says Jim Dunlap S4 C-LEVEL VIEW OPINION Alexander Bufalino explains the ‘Family’ approach to 4G CASE STUDY Smart Grids in Portugal show utilities the way to sustainability 27 30 MWC 2013 BARCELONA SUPPLEMENT S1 Our 16-page guide to Mobile World Congress, and connected device developments S12 PREDICTIONS WELCOME TO BARCELONA Be ready to be amazed by MWC’s Connected City. Plus New Horizons at new venue C-LEVEL VIEW Numerex’s CEO, Stratton J Nicolaides, says Service is our Platform S2 S4 CONNECTED DEVICES S8 GSMA and International Diabetes Federation get on their bikes. Will you? PREDICTIONS S12 What’s ahead in connected devices and M2M in 2013? Some expert views EVENT REVIEW S14 Global attendance at DC event advances mobile and personalised health Cover Sponsor: Wyless is a leading © WeKnow Media Ltd 2013 global M2M managed services provider. Its resilient platform, delivered in All rights reserved. No part of this publication may be copied, stored, partnership with the world’s largest network operators, provides published or in any way reproduced without the prior written consent of secure, reliable communications with wireless devices in over 120 the Publisher. M2M Now is distributed free to selected named individuals worldwide who countries. Powerful management tools offer real-time reporting and meet the Publisher's terms of Circulation Control. If you would like to apply control over all devices connected to its network. Wyless delivers a for a regular free copy supplied at the Publisher's discretion visit www.m2mnow.biz If you do not qualify for a free subscription, paid comprehensive suite of managed services with unrivalled expertise, subscriptions can be obtained. Subscriptions for 5 issues per year cost professional support and competitive pricing. Wyless enables its £125.00 worldwide (or US$210 / €160) including post and packing. M2M Now magazine is published 5 times a year. customers and partners to deploy M2M applications and services faster, cheaper and more effectively. www.wyless.com Send your News to the Editor: j.cowan@m2mnow.biz • www.m2mnow.biz CONTENTS M2M Now March 2013 3
  • 4. COMMENT Prepare the ground, you never what will grow! If I’m at a party and I’m asked what I do, I don’t say I’m a journalist. Half the guests will slap you just for good measure, the rest just expect salacious gossip which I’m always the last to hear. And if I tell them I’m a telecoms journalist you can see them saying to themselves, ‘Oh my God. Why me? My one night out all week and now this …’ A few will ask what’s going to happen next in mobile phones. But, whether it’s mobiles or M2M, none of us really have a clue, do we? Sure, we know that we’ll launch this new wireless Jeremy Cowan product or that new M2M service, but we’ve no idea if it will succeed. Some of the greatest successes in communications have been unexpected. Take SMS, for example. Aside from Facebook and Clearasil, after two decades it’s still every teenager’s best friend. According to MobileFuture we sent 8 trillion texts globally in 2011. The first SMS was sent on December 3, 1992 from a PC via the UK’s Vodafone network, and it just said ‘Merry Christmas’. Initially, the marketing types said it would be used by secretaries to tell their bosses about diary changes. Wrong. Millions of bosses ignored SMS completely, until finally they learned from their children how to avoid expensive mobile calls. Operators loved it because the profit margins on SMS traffic were huge, and who was worried about latency? My point is this, while it’s entertaining to try and guess the next M2M ‘Killer App’, (see our Predictions for 2013 on page S12 in our Mobile World Congress supplement) it is probably also fruitless. Will it be a service in e-health, agriculture, automotive or smart cities? I don’t know and I suspect you don’t either. What really matters is creating the right pre-conditions for new services to blossom; such as effective global partnerships, scalable M2M platforms, repeatable business models, and standardisation for tomorrow’s services (not yesterday’s). Most of this we can prepare for ourselves. Meanwhile, I hope you enjoy the magazine and supplement. EDITORIAL ADVISORS EDITOR & PUBLISHER CIRCULATION Jeremy Cowan Circdata Tel: +44 (0) 1420 588638 Tel: +44 (0) 1635 869868 j.cowan@m2mnow.biz PUBLISHED BY DIGITAL EDITOR WeKnow Media Ltd. Suite 138, 70 Churchill Square, Nathalie Bisnar Kings Hill, West Malling, Kent ME19 4YU, UK Tel: +44 (0) 1732 808690 Tel: +44 (0) 1732 807411 Erik Brenneis, Alexander Robin Duke- Baard Eilertsen, Ann Hatchell, n.bisnar@m2mnow.biz Head of Vodafone Bufalino, Woolley, CEO, President & CEO, Bridgewater DISTRIBUTION M2M SVP, Global Beecham Maingate Systems UK Postings Ltd BUSINESS DEVELOPMENT DIRECTOR Marketing, Telit. Research Tel: +44 (0) 8456 444137 Cherisse Jameson Tel: +44 (0) 1732 807410 c.jameson@m2mnow.biz M2M Now is distributed free to selected named individuals worldwide who meet the Publisher's terms of Circulation Control. If you would like to apply for a regular free copy © WeKnow Media Ltd 2013 OPERATIONS & EVENTS DIRECTOR supplied at the Publisher's discretion visit www.m2mnow.biz If Charlie Bisnar you do not qualify for a free subscription, paid subscriptions can All rights reserved. No part of Tel: +44 (0) 1732 807411 be obtained. Subscriptions for 5 issues per year cost £125.00 this publication may be worldwide (or US$210 / €160) including post and packing. copied, stored, published or charlie@wkm-global.com in any way reproduced Marie-Paule Odini, Fergus O'Reilly, without the prior written Tony Jackson, Gwenn Larsson, consent of the Publisher DESIGN Director, Telecoms, Head of HP CMS Chief Solution Jason Appleby Convergys Smart Marketing, Telenor Expert, SAP M2M Now: ISSN 2046-5882 Ark Design Consultancy Ltd Revenue Solutions Connexion Consume to Cash Tel: +44 (0) 1787 881623 4 M2M Now March 2013 COMMENT
  • 5. MARKET NEWS Strategic Research Unit for smart and super grids to open at DNV KEMA HQ DNV is to open a new Strategic Research Unit Bjørn at DNV KEMA’s global Haugland, DNV: Need for headquarters in modernisation Arnhem, the of electricity Netherlands. It will infrastructure focus on the further development of smart grids and super grids; these are a prerequisite to integrate large-scale renewable energy in the future energy system. Theo Bosma, DNV Smart grids and super “There is a global need for extra capacity said Bjørn Haugland, chief technology Research & grids are essential for and modernisation of electricity officer (CTO) of DNV and a member of Innovation: the further development infrastructure to meet the growing the Supervisory Board of DNV KEMA. DNV’s 2,300 of future energy electricity demand. By opening up a energy experts systems. In November strategic research unit for smart grids Theo Bosma, head of DNV Research & 2012, DNV KEMA and super grids in Arnhem, DNV is Innovation in Arnhem, said, “There are announced a €70 million investment to preparing the practices and tools we 2,300 energy experts in DNV. As far as create the world’s first laboratory in need to meet the growing demand as known, this is the only research centre in extreme testing for the upcoming super well as facilitate the integration of large- the world that concentrates on smart grids market. scale renewable energy to the grids,” grids and super grids exclusively.” Global M2M market grows 14% on 2011 to reach €22bn in 2012 The DigiWorld Institute by IDATE has consumer electronics and utilities. opportunities beyond connectivity. published its annual, global M2M market While they will theoretically drive the Despite low and declining ARPUs, M2M report. Among the report’s principal market, some barriers could obstruct offers them attractive opportunities as findings are: growth in automotive and utilities M2M. projects offer high lifetime value, Some applications in these verticals are reduced churn and average deals for The M2M market is growing quickly. recurrently delayed (as with the eCall thousands of SIM cards. Connectivity In 2012, the cellular market is expected regulation in Europe, and high-scale alone should represent €8.2 billion in to represent 140 million modules utility deployments) and have a potential 2015 worldwide (€3 billion in Europe) worldwide for a total market of €22 impact on the traditional M2M market. and more than 5.7% of mobile data billion – of which €5.1 billion is for Most smart meters will be connected to revenues for European telcos. connectivity. M2M market growth was the cellular network through a around 14% per annum in value and concentrator, and large utility players will MVNOs are being pushed out of the 36% in volume. try to drive down the unit price. market and so are repositioning themselves as platform providers, while Most revenues came from software and The embedded SIM (eSIM) has module providers are challenged to IT services – around two-thirds of the animated the debate on M2M and break even amid falling unit prices. total market value. beyond. eSIMs refer to SIM cards welded into the modules at "The M2M market is growing very fast The world M2M market should grow by manufacturing and the capacity for but its development is not spread out 30% in volume to represent almost 370 remote activation and provisioning over- homogeneously over the vertical markets," million modules in 2015. Asia-Pacific the-air (OTA). It offers the possibility of says Samuel Ropert, project manager and should dominate Europe and North switching from one carrier to another senior consultant at IDATE. "We predict America in volume only. The DigiWorld one. Some hurdles to eSIM an average growth rate (AGR) of 40% Institute expects that Europe will still lead implementation exist in the M2M until 2016 (volume) for the automotive in value, followed by North America. industry, but it could be a strong driver industry worldwide. Consumer Electronics for market development. has an AGR of 15% and will represent M2M market growth will be driven barely a third of the M2M volume for the by three verticals: automotive, Telcos are still looking for automotive industry in 2016." M2M Now March 2013 5
  • 6. PEOPLE NEWS TIA brings in B&B certification complexity struck a nerve with the audience that spilled into the Electronics’ Conley hallways after his TIA presentation. for oneM2M standards “Conley’s wireless expertise and his intuition of how carriers and Wolfgang Kroh replaces organisation manufacturers can work together will help oneM2M achieve global standards,” Ramez Younan as Orga said Blum. “We are reaching out to bring B&B Electronics’ cellular device product Systems chief executive manager and wireless expert, Bill Conley, expertise from many M2M-related has been called on by the market segments to the oneM2M Wolfgang Kroh has Telecommunications Industry development table, and B&B can help us been appointed as Association (TIA) to participate as a TIA in vertical markets such as telematics, the new chief delegate to the newly formed oneM2M intelligent transportation, and industrial executive of Orga (www.onem2m.org). This organisation of automation.” B&B Electronics has Systems GmbH. global standards bodies, launched in July joined oneM2M, which now has over Kroh succeeds Ramez 2012 by seven of the world’s leading 130 members. Younan who has left information and communications the company to technology (ICT) Standards Development pursue other Organisations (SDOs), aims to ensure Wolfgang Kroh interests. The global functionality of machine-to- Executive Board of machine (M2M) communication systems. Orga Systems now oneM2M plans to develop the technical ORBCOMM hires Patrick consists of Kroh and and the company’s specifications that enable M2M devices Shay as EVP for Sales chief financial officer (CFO), Johannes to communicate worldwide. Nussbickel, who joined in 2011. and Marketing Conley’s TIA 2012 Kroh is an experienced executive from presentation on the ORBCOMM Inc., a global satellite data the information technology and telecoms need to simplify the communications company based in Fort industry and was formerly chief executive cellular network Lee, New Jersey and specialising in two- of LHS Aktiengesellschaft. LHS was an certification process way machine-to-machine (M2M) independent vendor of customer care prompted TIA to communications, has announced the and billing solutions and Frankfurt Stock broaden its focus to appointment of Patrick Shay as executive Exchange-listed company that was include issues such as vice president (EVP), Sales & Marketing. acquired by Ericsson in 2007 and fully certification and integrated into the Ericsson Group in Bill Conley deployment, and “We are pleased to bring Patrick on 2010. Kroh will bring broad general brought about his board,” said Marc Eisenberg, chief management skills and his long-standing delegate nomination. executive officer of ORBCOMM. “With international experiences in sales and Conley demonstrated the complexities his wealth of experience, we can marketing into this new role. and inconsistencies that device makers anticipate a major contribution by him to and developers encounter while our continued success. As we lead up to Younan joined Orga Systems three years certifying M2M devices, and that users the launch of our next generation ago from Oracle. Under Younan, Orga encounter while attaching and using satellites, we expect Pat to play a Systems achieved financial growth, M2M devices on various carrier leading role.” adding global customers and expanding networks. He then proposed a common into new territories and industries. cellular network provisioning and Mr. Shay has 25 years of leadership connectivity framework, including a experience in the GPS and wireless central, industry-supported M2M markets. Most recently, he was vice certification centre that would encourage president & general manager for more collaboration between developers DeLorme. Prior to DeLorme, Mr. Shay For all the latest and carriers. Mr. Conley’s TIA served as vice president & general presentation is entitled: A Framework for manager of Data Services at Iridium News go to: “Plug and Play” Industrial M2M Solutions. Communications. Mr. Shay has also www.m2mnow.biz According to Cheryl Blum, TIA vice previously held vice president positions at Hughes Telematics, Sirius Satellite Radio president, Mr. Conley’s ideas to eliminate and Rand McNally. 6 M2M Now March 2013
  • 7. PRODUCT NEWS IBM, STMicroelectronics and Shaspa enhance IoT heat, light and security control at home IBM (NYSE:IBM), STMicroelectronics connected on the home network by year- and time-based preset scenarios. (NYSE:STM) and Shaspa are collaborating end 2015.1 to use cloud and mobile computing to The companies anticipate that this initiative enable consumers to manage and interact The three companies recently could allow consumers to use any device with their homes’ functions and demonstrated a TV linked to ST’s Home capable of running apps to manage a entertainment systems. Together, the Gateway, running software from business variety of personal activities such as companies are using multiple user partner Shaspa, and connected to the IBM viewing their home’s energy consumption; interfaces such as voice recognition and cloud. Through sensors, the system can controlling security, heating and lighting physical gestures to “create a smarter monitor home parameters such as systems; activating home appliances such home”. temperature, carbon dioxide level through as washing machines; monitoring health a wireless or ‘batteryless’ IPv6 network. It and assisted living conditions; or engaging A ‘smart home’ brings networking can also monitor human motion within in e-commerce. For example, a person with functions together, developing a gateway the home. limited mobility could gesture to the TV to that connects a television, computer or unlock the front door, turn up the heat or mobile device with smart meters, lights, The data can then be communicated to a check vital signs. This project represents the appliances, plugs and sensors within the smartphone or tablet via a wireless router, future of electronics technology, as sensing home as well as services from outside. so that the home owner can offload much devices and equipment respond seamlessly Analysts Parks Associates forecast that of the home management to the cloud, to user needs and requests, emulating the more than 8 billion devices will be and interact with the system using event way humans sense their environment. Reference: 1 http://www.parksassociates.com/whitepapers/parks-serviceproviders-wp2011 For the full article, go to: www.m2mnow.biz New Qualcomm-based modules expand Telit’s 3G HSPA and HSPA+ offerings Raleigh, North Carolina- V2 is based on Qualcomm Technologies’ UE910 V2 and HE910 V2 modules enable based Telit Wireless QSC6270 chipset and delivers a top the Telit xE910 family to enhance cross- Dominikus Solutions, a global 3.6Mbps downlink data rate. The HE910 technology compatibility with its other Hierl, CMO vendor of M2M modules V2 is based on Qualcomm Technologies’ global air-interface technologies. at Telit and value-added services, MDM6200 chipset and delivers up to Wireless has introduced the UE910 14.4Mbps downlink and 5.76Mbps uplink These are Telit’s new 3G products “launched Solutions V2 HSDPA and HE910 V2 data rates. in response to increasing demand for dual- HSPA+ modules based band HSDPA, and HSPA+ modules,” said on Qualcomm Technologies, Inc. chipsets. The new products are said to be fully Dominikus Hierl (pictured), chief marketing Each module is to be banded for European compatible with Telit’s xE910 family and officer at Telit Wireless Solutions. “They and North American markets. can be easily dropped into existing or come to address the need from application planned designs for xE910 modules areas and regions requiring easy Both machine-to-machine (M2M) products requiring no additional rework. Positioned interchangeability between CDMA or feature dual-band 3G and GSM/GPRS/ at entry-level and mid-range respectively, UMTS lines of air interface technology, EDGE support. The entry-level 3G UE910 the new Qualcomm Technologies-based particularly in the US, and Europe.” NEWS IN BRIEF I NEWS IN BRIEF I NEWS IN BRIEF I NEWS IN BRIEF I NEWS IN BRIEF I NEWS IN BRIEF Garmin expands its navigation device designed specifically for Greenvity’s Hybrii® system-on-chips (SoCs) Telematics API platform the fleet service provider in mind, the fleet that integrate HomePlug Green PHY 590 integrates a black box, cable and powerline communications and ZigBee® Garmin International, a unit of Garmin, a antenna with Garmin’s user-interface. wireless technologies into a single chip. global leader in satellite navigation, has expanded its Telematics API platform and The two companies will collaborate in the the integration of the fleet 590. This is Mitsumi and Greenvity to development of Mitsumi’s DRT-A600 and the company’s first portable, connected develop ‘robust’ energy DRT-A520 modules, as well as systems fleet management GPS. management systems and software, “enabling robust and intelligent connectivity for a variety of With vital fleet-tracking abilities and Greenvity Communications is partnering home and building energy management driver-enabled capabilities, the fleet with Mitsumi Electric to provide modules and electric vehicle applications,” said a 590 delivers an integrated tracking and systems for electric vehicles, plug-in spokesman. The DRT-A600 and DRT-A520 and dispatch fleet system for hybrids, battery-charging systems, smart modules will be powered by Greenvity’s business owners and their meters and smart energy management Hybrii-XL GV7011 and Hybrii-PLC GV7012 drivers. As a Telematics systems. The products will leverage single-chip solutions, respectively. M2M Now March 2013 7
  • 8. CONNECTED DEVICES CONNECTED EUROPE EVENT, BRUSSELS: GSMA says partnerships are key to maximising the ‘mobile opportunity’ The GSMA recently hosted an event in Brussels, Belgium called Connected Europe: Supporting Growth with Mobile. The event highlighted the need for European industry Anne Bouverot, GSMA: We are now and governments to seeing the third work together to wave with mobile encourage mobile networks communications to delivering connectivity to drive growth, increase devices ranging employment, from health stimulate innovation monitors and smart meters to and improve connected cars sustainability. Connected Europe Europe’s GSM success – connected innovation will be vital for building a also explored how people on the move. The second wave Connected Europe, with partnerships mobile-enabled brought mobile broadband at ever- between industry sectors and between services can increasing speeds to hundreds of millions industry and government. However, EU revolutionise core of Europe’s citizens and businesses. We institutions can enable accelerated European sectors are now seeing the third wave with development of a Connected Europe by including transport, mobile networks delivering connectivity taking a supportive policy and regulatory healthcare and to devices ranging from health monitors approach that addresses key demands utilities. (For more on and smart meters to connected cars, from the European mobile industry: Thibaut Kleiner, EC: the GSMA’s work in transforming the face of industry and the Described the healthcare, see pages lives of individuals.” • Connectivity – encourage investment digital contribution S8-9 in M2M Now’s in mobile broadband networks and to smart, reduce obstacles to their deployment sustainable and Mobile World Europe has the highest mobile inclusive growth in Congress penetration rate in the world, with total • Content and services – enable Europe supplement.) Despite connections equalling 135% of the development of innovative content, recent setbacks for continent’s population in 2012 (versus services and business models the European mobile 87% in Asia and 108% in North • Confidence – help build consumer industry with decreasing revenues that America). This is predicted to rise to trust in new services and encourage will impact future investment, mobile 152% by 2017. their take-up. communication is still a key European Bouverot continued: “Europe has been industry, comparable in size to aerospace Across Europe, it is forecast there will be an innovator and leader from the and larger than pharmaceuticals, with 2.1 billion mobile connections by the end inception of mobile communications, total revenues amounting to around of this decade, an increase of more than although this leadership position has €174 billion. 60% from 1.3 billion today. Advanced weakened in recent years. The third wave mobile broadband networks are of mobile and the delivery of connected Speakers included Anne Bouverot, delivering faster data rates, low latency services present a new and substantial director general, GSMA; Thibaut Kleiner, and expanding coverage, with currently opportunity for future growth.” member of the Cabinet of Vice-President 326 million mobile broadband Neelie Kroes, European Commission; connections in Europe alone. Karsten Ottenberg, CEO, Giesecke & Sector Euros Devrient; and Morten Karlsen Sørby, EVP Mobile connected devices in Europe are Healthcare 23 billion and Head of Strategy and Regulatory predicted to soar to almost 1 billion by 2020, Smart Cities & Utilities 46 billion Affairs, Telenor Group. with the total number of connected devices estimated to reach almost 6 billion. Automotive & Transport 48 billion “Europe is experiencing successive waves of mobile connectivity,” said Anne Table 1. Total revenues per year forecast for How to connect Europe key industries in Europe through mobile Bouverot of the GSMA. “The first wave – Private investment, enterprise and connectivity by 2020 8 M2M Now March 2013
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  • 10. TALKING HEADS A connected set of new products are being offered by Wyless in 2013. These end-to-end solutions are called Wyless Gears. (Photos: Courtesy of Sue Welch) Changing the M2M battleground in 2013 Dan McDuffie’s career spans more than 20 years in the telecom, internet and wireless industries. Wyless’ CEO began by working in the long distance communications industry with Comtel Group and served as senior vice president of Interoute, the pan-European fibre network operator. In 2006 he was Wyless’ first North American employee, becoming Group CEO in 2011. In his spare time he is a stand-in drummer for several over-the-hill ’80s cover bands (his words, not ours), and says he likes to think he can surf. Here, Jeremy Cowan, the editor of M2M Now, asks him to explain Wyless’ belief that M2M is shifting to a new “battleground”. M2M Now: Dan, the obvious question is; Why do the horizontal value stack. We have a managed you feel that the M2M battleground needs changing network, a software platform, a support infrastructure in 2013 and what is Wyless doing about it? and an ecosystem of partners. Most important is that we have experience… nearly 10 years of experience in Dan McDuffie: You know, Jeremy, the other day I working with partners who are deploying M2M took a look back at the interview that we did way projects of all kinds, of every scale, all around the back in September of 2011, my famous ‘SIM Card / world. All of these assets and experiences can be Deck of Cards’ Cover shot and then at Steve Priestley’s leveraged into a modular range of services that are interview last year, and in both pieces we spoke a lot designed to address the needs of our partners and to about the evolution of the M2M business, about deliver solutions to our customers. becoming more end-to-end, morphing from MVNO to MSP, et cetera. During 2012 we put a lot of the building Today most of our peer group continue to push blocks of our evolving business model into place. managed connectivity, and layer it with support. Many are really good at it, some maybe not so good, In my mind it’s all about leveraging our assets and at but we won’t name names! Tomorrow is all about the same time building more and more services along solutions. So, that’s what we’re doing to change the 10 M2M Now March 2013
  • 11. battleground, we are delivering solutions to the you see a limit to the number of MNOs market, and this year we are bringing them all that you can partner with successfully? together into a coherent set of products. Dan: That’s a tricky question because realistically the We are calling these end-to-end solutions Wyless answer is, that you can’t have a strategic relationship Gears. It’s a modular set of products and services that with everyone. But, that said, if we don’t have a starts at infrastructure and basic connectivity and connection to a particular operator, we are doing “Without a solid moves across the entire value chain to hardware, ourselves, our customers and that operator a engineering, software, support, billing, branding and disservice. That’s three parties losing out. relationship- even the physical installation of end devices. Our goal building strategy is to listen to what our customers and partners need I mean, you have to draw the line somewhere, we’re and then provide it. If we can’t provide it, we not going to necessarily need two mobile operators in … you are sunk. guarantee that we have a partner who can, and we Latvia (sorry in advance to the operators in Latvia!), will make that solution available as a true partner. but at the same time we have this philosophy that if a It’s ‘Business 101’.” customer really needs a connection to a mobile Dan McDuffie It’s an extension of the same basic multi-carrier operator somewhere then we’re just going to do it, it philosophy that has been the cornerstone of our just becomes a time vs. money ROI discussion between business for the past 10 years… we have moved from ourselves, our customer and the operator and we National operators to Global operators to what I call a really truly look at it that way. Multi-Domestic strategy. It means that, no matter where you go, you need access to a blend of carriers I don’t think anybody else is crazy enough to say they in order to effectively deploy a global project with will connect to any cellular carrier, anywhere, given the more scope and less risk. The same actually applies to right set of circumstances, but we’ve backed it up with many other aspects of the M2M Value chain… an results, so please don’t challenge me; my Project open and agnostic service layer. It’s critical. Managers will hate you for it! So, we believe that this is the only way forward in an So, during 2012 we connected to many more carriers, increasingly complex and ever-evolving market. ending the year with over 15 separate MNO Customers are demanding a full end-to-end solutions connections, and in some cases up to five or six partner and we intend on delivering that promise to managed connections into each of them. At any given the market. If I’m right, and that’s the new time we are working on three to four more battleground, then my goal is to be the first guy on it. connections, sometimes new managed APNs or MPNs In fact, we’re already swarming the castle, I can assure into operators we already have infrastructure with, for you! a new project, and sometimes to entirely new MNOs. I have no doubt that we’ll be connected to 20 M2M Now: So what is the full range of services separate cellular operators by the end of this year. that a Managed Services Provider needs to offer their customers and partners? That to me is part of the new battleground as well because, let’s be frank, the more places we are with Dan: We have grown our products to include our multi-domestic strategy, the more projects we will Engineering, Professional Services, which includes get involved with. And when you go beyond just Project Management, Hardware and Embedded selling and fighting in the connectivity layer to Software Engineering, Software Design and Value delivering real solutions, then the more projects you Added Services where we have a whole new range of have and the higher value you are creating, not just services including handling billing and customer for your company, but for your customers and your support on behalf of our customers. We have added partners along the value chain and this includes the network design and configuration as well as many MNOs. They’ve all invested billions in their elements of the supply chain, including hardware infrastructure and we owe them a lot for building the selection through warehousing and installation superhighways that all of our innovative solutions services. Then, on top of that, we continue to expand travel over. I want to give them my business and at the feature set of our Porthos platform, offering not the same time, provide solutions for them to drive just a service delivery, but an entire ‘MSP in a box’. more business on their networks. As we move into 2013 you will hear more and more M2M Now: Do you see any particular vertical from Wyless about our Gears strategy, putting more markets and solutions that will get more focus in emphasis on the key elements that are required to 2013 and beyond? provide a complete global end-to-end solution with a true modular and consultative approach to our Dan: That’s a difficult question Jeremy, because all of partner’s requirements. We are moving from a the verticals are just booming, we’re literally seeing it transactional to a project-oriented business model. come from everywhere. Of particular focus and interest to Wyless are ‘green projects,’ driver M2M Now: Picking up on some of the points that behaviour, and telemedicine. But we’re seeing new you have mentioned, the multi-carrier strategy innovations in security and also working on lots of comes through very clearly as one of the key new high bandwidth applications including into the plays in ‘changing the M2M battleground’, do enterprise mobility space, which blurs the lines M2M Now March 2013 11
  • 12. TALKING HEADS between M2M and VPs heading to Panama, another one is booking a trip traditional mobile to Jakarta, a group of Project Managers just back from services. We’ve Tokyo, a partner just back from South Africa with a talked about new project in hand, a key partner with a parking many of meter installation in Israel, a green energy project in a these in the new Smart Building in Singapore, and the list goes on past, of and on. course. Our target expansion markets this year are Latin In the eHealth America and Asia, and later this year we are going to vertical we have a start making a concerted effort to push into Africa and perfect storm finally the Middle East. I’m not sure what’ll be left after that, Wyless has moved to a coming together… an ageing population and maybe some Pacific Islands! Multi-Domestic strategy, continuing cost pressure on in-hospital care, so that remote homecare, self-diagnosing kiosks in M2M Now: So, what you’ve outlined here, Dan is offering an open and pharmacies, and healthcare apps will become the an extremely broad strategy. How do you keep agnostic service layer norm. I think Sam Lucero of IHS up with it all? (www.imsresearch.com) puts the case for remote healthcare services very clearly with a CAGR of 80.7% Dan: It’s pretty stressful, Jeremy, I can assure you! I do for M2M connectivity services revenue over the next get accused of throwing more and more in the mix few years. It’s clearly a market that cannot be ignored, just to keep people on their toes, and not a week goes and Wyless has long been partnered with some of the by without one of my senior managers rolling their leading healthcare companies in delivering these next eyes and saying, ‘So now we’re doing that?’. generation services and we will continue to do so. Actually, for me it comes down to two things; good In the green agriculture segment, we have an article in people and good partners. Without a solid your January 2013 edition of M2M Now that really relationship-building strategy that comes from within sheds some light on that growing mark; irrigation and emanates without, you are sunk. It’s ‘Business control, water savings, all that fun and innovative 101’ but it’s amazing to me how many companies in stuff. But I have to say, Jeremy, that I truly love this the industry don’t get it, they are all about me, me, me. business of M2M that we’re in, and the promise of every vertical that is in it, because of the immense and In this new era of ever-increasing cycles spinning faster innovative changes that they bring across virtually and faster, without constant evolution and an ever- every industry. expanding partner strategy, you are tomorrow’s M2M Now dinosaur. I’d like to say that we have chosen our Jargon Buster So, we are really horizontal across all the verticals, and partners carefully, but truly they have chosen us, and continuing to try to expand at least as quickly as the together we’ve built a relationship based on trust, APN = Adaptive Private market is expanding around us. I’m at the point where council, and an open, strategic plan that is a Network if I see someone doing something new and innovative win/win/win. Customer, Supplier, Partner. The lines CAGR = Compound in the space and we are not involved in either that between those three are getting fuzzy here at Wyless, Annual Growth Rate project or something similar I get really upset! and that’s when you know you’re doing something right. MNO = Mobile Network It’s also pretty rewarding seeing the MNOs now run What keeps me up at night is the tremendous Operator these M2M-focused Ads during Sunday Football in responsibility that our customers, suppliers and MPN = Mobile Private America, where they’re lauding the power of wireless partners have given us. I’m terrified at letting them Network networks to change the world. I like the fact that down, and it’s what keeps us going here at Wyless when you lift up the covers on a lot of that business, and what I hope continues to drive us outside of our MSP = Managed Service you find Wyless inside. comfort zone. I want to take on more and more of Provider that responsibility, embrace the discomfort, and truly PR = Public Relations M2M Now: Traditionally you have focused on add immense value to our ecosystem. Europe and the USA. What can you tell us about ROI = Return on your global expansion plans? You all know who you are, you are on our web site, in Investment our PR, in our offices and we are in yours and we SIM = Subscriber Identity Dan: Well, let’s just say that the global strategy is thank you for your trust, your council and your Module currently in full play. As I write this I have one of my business. It’s good to be well connected. 12 M2M Now March 2013
  • 13. CONTRACT NEWS Jasper Wireless deploys Tekelec’s Policy Server to enable global machine-to-machine services Jasper Wireless, a leading capacity over 3G and LTE networks. It can billing and usage reports, to ensure connected devices apply different qualities of service to customers benefit from an enhanced platform for M2M and different machines and implement flexible user experience.” consumer electronics, is service plans based on transactions, Doug Suriano: deploying Tekelec’s Policy connections, time of day, location, “Jasper’s services are helping mobile Tekelec’s Server (PCRF) to provide applications, or data usage. operators capitalise on an M2M revenue Policy Server the scalability and opportunity that will grow to nearly US$1.2 will ensure flexibility M2M services “Our operator partners rely on us for best- trillion by 2020 according to the GSMA,” that Jasper require. in-class solutions and that’s a big reason said Doug Suriano, CTO of Tekelec. can quickly scale its why we selected Tekelec," said Jasper “Tekelec’s Policy Server will ensure that deployment Tekelec’s PCRF sets rules Wireless' CTO, Daniel Collins. "Our highly Jasper can scale its deployment of of connected governing when devices configurable solution offers automation of connected devices and services quickly devices transmit information in operational processes, including custom and profitably.” order to minimise device provisioning, instant activation, congestion and maximise real-time diagnostic tools and detailed MobileHelp® can deliver MobileHelp® medical alert utilises personalised medical data to an emergency u-blox GPS and 2G/3G capabilities response centre u-blox, the Swiss positioning and wireless people are choosing to remain independent chip and module company, has been for as long as possible,” said Robert Flippo, chosen for global positioning and president of MobileHelp. “With the help of embedded 2G/3G wireless technologies by u-blox’ reliable, low-power positioning and MobileHelp, a provider of M-PERS (Mobile- wireless technologies, our MobileHelp Personal Emergency Response System) medical alert systems are giving a whole technology in America. Based on u-blox’ generation of people the freedom to live in LISA 2G/3G wireless modem and MAX GPS their homes and travel independently, modules, the comprehensive system knowing that simple and fast emergency The system is integrated with nationwide includes compact, portable alert devices assistance is just a push button away.” wireless voice, data and satellite GPS that function in and around the home, and technology to provide real-time medical while travelling. MobileHelp devices deliver instant monitoring services, location tracking, and positional information to an emergency instant voice contact with trained “As the population ages, more and more response centre at the touch of a button. emergency response operators. NEWS IN BRIEF I NEWS IN BRIEF I NEWS IN BRIEF I NEWS IN BRIEF I NEWS IN BRIEF I NEWS IN BRIEF I NEWS IN BRIEF Vodafone approves global use “Customers are (now) in a position to Installation manager, Brian Hansen, of M2M smart services kit deploy our M2M Smart Services from Østjysk Energi explained: “In Developer Kit globally. We continue to the selection process we were Kontron’s M2M Smart Services Developer offer wider deployment options for our interested in usability as well as Kit has passed the extensive 2G and 3G customers with cellular connectivity on system performance and tests carried out by the Vodafone Test & various Tier 1 carriers worldwide.” security aspects. Especially data Innovation Centre and is now approved to security must be weighted operate globally on Vodafone cellular when implementing a future- networks. OEMs can use this application- First order for new smart grid proof smart metering ready machine-to-machine (M2M) technology signed in Denmark system. Our main focus, platform to connect their distributed though, has been on the systems via GSM-based 2G/3G networks The energy supplier, Østjysk Energi (DK), functions that will give us to the Internet-of-Things (IoT) and to has signed a contract on a complete an advantage in terms embedded cloud applications. wireless smart metering system, including of grid optimisation 30,000 smart meters. This makes Østjysk Kevin Rhoads, vice president, Embedded and improved Energi the first utility to order the new Products Business Unit at Kontron, said, maintenance work.” smart grid-platform, OMNIA from Kamstrup. M2M Now March 2013 13
  • 14. THE CONTRACT HOT LIST M2M Now March 2013 It's free to be included in The Contract Hot List (below), which shows the companies announcing recent contract wins or product deployments. If your contract is not listed here just email the details to us now marked "Hot List" <j.cowan@m2mnow.biz> Vendor/Partners Client, Country Product/Service (Duration & Value) Awarded All Stop Vending USA Technologies, USA To use ePort® for cashless payment and telemetry hardware platforms 12.2012 Axiros Vision Net, USA Contract to bring remote device manager service to Tier-3 markets 12.2012 Efacec ACS (Smart Grids) City of Griffin, Georgia, USA To provide PRISM™ Real-time Outage Management System (OMS) 1.2013 Eurotech ThingWorx, USA Pre-integration partnership to simplify and cut costs of M2M deployments 12.2012 Gemalto Svyaznoy Bank, Russia Deploying the first large scale prepaid card offer for customers in Russia 12.2012 Gemalto Yokosuka, FUJITSU TEN, ERTICO, Japan Launch eCall testing facility to help auto makers meet EU eCall standards 1.2013 Gemalto Cargo Tracck™, Brazil Wireless connectivity in a programme to thwart illegal Amazonian logging 1.2013 Giesecke & Devrient CIBC, Canada Chosen as TSM for CIBC's NFC credit card payment services offering 12.2012 Harris Utilities SmartWorks Braintree Electric Light Dept, USA Deploys MeterSense to turn smart meter data into business intelligence 1.2013 IBM Shaspa and STMicroelectronics, USA Collaborate to enhance IoT control of home heating, lighting and security 1.2013 Kamstrup Østjysk Energi, Denmark First order for new smart grid technology signed in Denmark 1.2013 Kontron Vodafone Group, International M2M Smart Services developer kit approved for use on Vodafone networks 1.2013 Kordia O3b Networks, New Zealand Installation of a Tier-1 satcomms terminal for Telecom Cook Islands (TCI) 1.2013 Mitsumi Greenvity, USA Partner to provide 'robust' energy management systems 1.2013 Sony InterDigital, USA JV to combine consumer electronics expertise and wireless M2M research 1.2013 Telit Wireless Solutions Digicom SpA, Italy Modules to optimise T-LOG, a meter reading device for gas, LPG & water 12.2012 u-blox MobileHelp, USA GPS and wireless enabled instant assistance during medical emergencies 12.2012 Key: Kontron's Smart Services CIBC = Canadian Imperial Bank of Commerce JV = Joint Venture developer kit has been eCall = Emergency response for drivers NFC = Near Field Communications approved for global use EU = European Union TSM = Trusted Service Manager on Vodafone networks More information on all these and other News stories can be found at www.m2mnow.biz DIARY Event Diary Don't forget to add the following events to your organiser. As M2M Now is Official Media Partner for many of these events we look forward to seeing you there. V2X for Auto Safety and Embedded World 2013 M2M Forum 2013 Mobility Europe 2013 February 26-28, 2013 May 14, 2013 February 20-21, 2013 Nürnberg, Germany Milan, Italy Le Meridien, Park Hotel, www.embedded-world.eu www.m2mforum.it/eng Frankfurt, Germany www.telematicsupdate.com/vehicle- Smart Utilities Scandinavia CommunicAsia 2013 to-vehicle-conference- 2013 June 18-21, 2013 europe/index.php April 17-18, 2013 Marina Bay Sands, Singapore Stockholm, Sweden www.communicasia.com www.smartutilitiesscandinavia.com M2M Telematics: Fleet Smart Utilities Management & Usage Based MVNOs World Congress Scandinavia 2013 will be Insurance April 22-24, 2013 Rome, Italy held in Stockholm February, 20-21, 2013 Copthorne Tara Hotel, London, UK www.mvnosworldcongress.com www.smi-online.co.uk/m2m28.asps M2M for the Security Industry Mobile World Congress 2013 May 8-9, 2013 February 25-28, 2013 Copthorne Tara Hotel, London, UK Barcelona, Spain www.smi-online.co.uk/m2m- www.mobileworldcongress.com security1.asp 14 M2M Now March 2013
  • 15. C-LEVEL VIEW Oozi Cats is CEO of Telit Communications PLC Telit’s strategy evolves as the M2M market matures It’s been a busy year for Telit Communications PLC, with the integration of several businesses acquired in 2011 plus the launch of m2mAIR, its managed service. So, when M2M Now caught up with Oozi Cats, the company’s CEO there was no shortage of things to discuss. M2M Now: It’s now six months since Telit to expand their relationships with their valued launched m2mAIR. What reaction have you had customers. from the market as a whole, and how do your clients view it? M2M Now: Has anything about m2mAIR changed since it was launched? Oozi Cats: Very positive – m2mAIR is being very well received as we expected. We continue on track, OC: Indeed – we have further enhanced our service helping more and more of our customer base to proposition with several new and value-rich features engage us with m2mAIR services. When you look at and our module management topping the list. One of some of the causes for slower than expected adoption the features allows our customers to locate their of M2M, you start seeing that a great number of the application in the field even without GPS. These are all really innovative M2M applications come from small solutions that provide our customers with real-time, companies with minimal resources to address the business-critical information on where their devices demanding relationships in the M2M value chain. are, their network coverage, and diagnostics. Plus they can quickly troubleshoot the most common issues. The m2mAIR value proposition was designed with They can use this information plus their business these customers in mind. It helps them get all the operating parameters to set alerts and limits to contain M2M value added services they require for their overages and eliminate unwelcome surprises from applications, including pricing that is competitive with data run-away devices – for total cost control. Really those reserved for very large customers; getting them designed to streamlined logistics, operations, and started with the very best at very low administrative troubleshooting. cost since it is all coming from us. Our channel partners like it as well, because most of these Telit One of the key components we have added to customers are buying modules and other services and m2mAIR to achieve this level of control is called products from them, so this gives them an opportunity Intelligent Performance Analyzer or IPA. It is an M2M Now March 2013 15
  • 16. C-LEVEL VIEW 16 M2M Now March 2013
  • 17. innovative service that allows customers to set specific more cellular-based residential broadband internet “… that takes care deployment wide performance indicators enabling connection boxes and gateway products. monitoring of behaviour of an entire M2M of the 2G issue – deployment with individual real-time alerts designed M2M Now: What is the strategy behind this if it is an issue.” to identify problems even before they start to affect launch? that customer. Oozi Cats, Telit OC: Until recently, a large network equipment provider And we recently announced the acquisition of and chip set provider had over 50% market share of CrossBridge, a US-based telecommunications services the data cards used in Mobile Computing products, provider focused on the M2M space which in the primarily using the Mini PCIe data card format. coming months we will be fully integrating into the However, this supplier has exited the market and that m2mAIR business unit effort. Having already acquired represents a potentially disruptive development in the GlobalConect, the acquisition of CrossBridge Solutions supply chain, which requires confidence in long-term, is consistent with our philosophy of providing high-volume supply as well as a strong global and additional products and services to our target local support structure. customers as described above, in a manner that helps them reduce their time to market and better manage So, since we are the industry’s only pure-play M2M their technical risks. module supplier, we have licensed the new M.2 LTE and HSPA+ reference designs in a move to meet the CrossBridge Solutions has a long history of providing demands from notebooks, Ultrabooks™, tablets, M2M services dating back to private radio days and routers, cameras, gateways and other electronic the Ardis® network. Because of this rich history, the OEMs, in addition to the industrial and commercial CrossBridge Solutions team is the best in industry markets we started serving last year with the mPCIe experience which will allow us now to offer more form factor. The 30x42mm M.2 data cards support comprehensive coverage in M2M solutions to m2mAIR GNSS, are certified for Windows™7 & 8 and include customers. remote firmware update switching. To accelerate time to market for the PC OEMS Intel has validated these The key success factor for m2mAIR is its market M.2 cards for use with the Intel Tablet and positioning. We are completely aware of this Ultrabook™ reference designs. requirement and now have some of the best minds in the industry helping us execute a market plan with M2M Now: Since these are used in mobile exacting accuracy. computing is Telit moving towards 3G or 4G, or are you still content to use 2nd Generation (2G) M2M Now: In the mobile computing arena Telit mobile communications? recently launched the PCIe form factor and now the NGFF. Can you describe these products and OC: 2G is still doing well everyplace else other than their significance for our readers? the US. In the rest of the global markets we don’t hear of short-term plans to sunset 2G. We have, in fact, OC: As cellular data speeds approach DSL’s and other upgraded our top-selling 2G modules with brand new wired Wide-Area-Network (WAN) technologies, the chipsets and technology which will guarantee supply industrial and commercial PC markets start to warm for the long term. These new generations of modules up to the adoption of cellular as a replacement are very energy efficient which, coupled with their very connection for their hardware. It is, after all, a lot small physical dimensions, are now enabling some simpler to connect a PC to the internet by just very exciting emerging application areas such as plugging it into power than having to run wires from wearable technology. patch panels or access points, securing approvals from IT managers and other issues. In the US we are seeing strong demand for our xE910 form factor which supports 2G/3G, CDMA/HSPA. And Couple high-speed with competitive data rate plans we are seeing many customers now coming to market and all adoption barriers disappear. That is why we with 3G solutions based on the 910 form factor, like have expanded our relationship with Intel on the the recently launched HE910 HSPA+ or the UE910 V2 development of these industry standard data card for HSDPA. form factors, and why we plan to continue adding to both the mPCIe and NGFF M.2 product families in the M2M Now: How will M2M users and service years ahead. Particularly as LTE deployments become providers benefit from Long-Term Evolution to more prevalent and the IT industry moves to supply 4G (LTE)? M2M Now March 2013 17
  • 18. C-LEVEL VIEW “For those OC: For most M2M applications, 3G speeds are more risk dimensions pertaining to cellular generational than enough and with coverage now beginning to transition issues. adopters that match historical 2G coverage in the US we believe 3G have not yet will take on the role 2G once had of being the Take a device freshly designed for 2G, based on the standard fall back for less densely populated and rural GE910 or CE910. When the adopter feels it is time started to look at areas. The US has been a leader in deploying LTE and we and conditions with rate plans and coverage hit the see the highest level of interest for LTE in that market. necessary points, all they have to do is drop in the short range, this HE910 or LE910: whichever and whenever it makes is probably a Other than automotive applications which take three sense. And that takes care of the 2G issue – if it is an to four years to develop and mobile computing where issue. great time to demands are at the cutting edge, we don’t see LTE volumes for M2M growing until 2014/15. Most We believe M2M adopters should really at this point start.” customers are choosing HSPA and CDMA 1xRTT for be taking more time to understand other dimensions Oozi Cats, Telit new designs as coverage is ubiquitous, costs are related to M2M integration. One is the rising play that reduced and applications requiring voice are well short range wireless will continue to have as markets served. LTE will enjoy a healthy boost as silicon prices demand more things connected and fewer wires to begin to become more competitive and the connect them with: sensors, actuators, readers, and requirement to provide legacy 3G connectivity ceases. so on. So, for those adopters that have not yet started to look at short range, this is probably a LTE will be, for the vast majority of global cellular great time to start. infrastructure deployments, an urban and metropolitan proposition for a good time to come. Similarly, it is time to develop a more thorough However, the higher data rates, faster latency, understanding of location awareness for devices. We lowering prices points and the improved processing are at a crossroads where positioning and GPS are no power available in such M2M designs will inevitably longer synonyms. Technology providers like Telit are mature the M2M landscape. This is in much the same redoubling efforts to bring about this revolution that way as how the voice and SMS cell phone has been decouples satellite location from positioning. Soon it eclipsed by the ever increasing use cases consumers will not be enough to be only satellite location-aware. and businesses find daily for the smartphone. Satellite fixes cannot be reliably obtained in garages and inside buildings. M2M Now: Who are the early adopters of LTE in M2M? Additionally, satellite-only positioning devices can be disrupted by jammers. So, whereas satellite will OC: Automotive OEMs have to start designing in continue being an important component of technology now for model years many years out. So positioning, it will quickly be replaced by much you see many of them adopting LTE now in response smarter technology that can look at a group of to the need to support internet-based infotainment different sources to give devices an accurate and and intelligent navigation systems. So we should reliable fix no matter what. expect to see higher end vehicles equipped with LTE connectivity from 2014 onwards. And finally, I would definitely start looking at the services necessary to support adopters through all this. We expect that IP TV, streaming video content will be This is a good time to question the make-up of the a rich space for LTE but it is unclear how it becomes an services that I can get, and what will I get from my M2M play. Mobile computing, of course, will continue M2M services and connectivity providers in the years to demand ever quicker and faster connectivity. Fixed to come. This is perhaps the area where most changes Internet Home Gateways are likely to surface strongly will happen and where adopters need to spend a great soon to replace and compete with DSL and Cable- deal of time looking for answers to questions about delivered internet services. the progress of the services structure they either already use or plan to be using going forward. M2M Now: How long will 2G remain relevant as a service technology? Would you still recommend M2M Now: Will M2M lead automatically to the a design on 2G? Internet of Things (IoT)? When will we see this happen? OC: In the US, the movement in M2M from 2G to 3G is already under way, and in 2013 we will ship a lot of OC: Yes, we believe it will. The blog by Steve Hilton, 3G modules in the US and elsewhere. Generation analyst for Analysys Mason‘s carried by M2M Now on transition should definitely NOT take centre stage for December 18th last, is for us spot on. I believe we are product evolution plans for M2M adopters. This is on the very verge of its start. The convergence with understandably a concern particularly in the US but Cloud technology and Big Data will definitely have a with our family concept, customers are protected in all lot to do with when and how fast this happens. 18 M2M Now March 2013
  • 19. The ideal footprint No. LIS LISA-U2 IS SA-U2 SA U2 Industry’s Industr ’s Industry’s nd try dus sm lle t smallest smallest les 6-band H PA + 6-band HSPA+ ba a HS PA module module oddule
  • 20. C ASE STUDY Cargo Tracck and Gemalto protect Brazil’s Amazon rainforest with M2M technology The Amazon rainforest in Brazil is vital to stabilising the earth’s environment, producing oxygen, absorbing greenhouse gases and providing natural habitat for 30% of the world’s plant and animal species. However, strong global demand for rainforest wood combined with the enormous profitability of illegal logging operations is fuelling decimation of this precious global resource at an alarming rate. Ten of the The Challenge on Sustainable Development, Cargo Tracck and More than 4,000 square miles of Brazilian rainforest Gemalto devised and executed a successful pilot devices were programme and sting operation that demonstrated has been destroyed in the last two years alone, with 224,000 square miles decimated since record how powerful machine-to-machine (M2M) covertly keeping began in 1980. technology can be used to catch thieves in action installed in and stop deforestation. With current lumber prices at an eight year high, remote active Designed by Cargo Tracck, the discreet tracking lumber gangs unlawfully felling trees for profit have become increasingly pervasive – and with solution uses Gemalto’s Cinterion® BGS2 M2M harvesting module that is said to be tiny and powerful, to devastating environmental consequences. areas deep in enable cellular communications between trees and Traditionally, satellite and radio monitoring were law enforcement. New Radiation Data Exchange the jungle (RED) technology boosts the range of wireless effective at policing the massive Amazon rainforest, which is roughly the size of the United States. But communications extending the reach to extremely as sophisticated thieves abandoned clear-cutting for remote areas that lack mobile network coverage. stealthy new logging strategies that target small Smaller than a deck of cards, the tiny tracking tracts of the most prized trees, new monitoring device is camouflaged in a resin case made to blend methods and strengthened protection were in with the tree trunks. needed. So, IBAMA, Brazil’s environmental Ten of the devices were covertly installed in remote protection agency, enlisted the help of Cargo active harvesting areas deep in the jungle. In Tracck to develop new technology to help locate addition, specialised night-vision cameras were and identify thieves and bring them to justice. installed in nearby trees to capture visual evidence of illegal logging activities. Successful ‘sting’ operation In June 2012, with international attention tuned to The sophisticated power management system of Brazil and the United Nations’ Rio+20 Conference the Cinterion module enhanced power efficiency, 20 M2M Now March 2013