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“…BELIEVE THAT LASTING
 ORGANIZATIONAL CHANGE
TAKES PLACE ONLY THROUGH
COMPENTENCY DEVELPOMENT
Competencies

Skills , knowledge and personal
characteristics which are vital for
the successful delivery of desired
results.
Competencies
Competencies are visible by :

• measurable Results and

• perceived Behavior    and
Attitude
Know                Talent
how




       Experience
Know                  talents
how    - what you have
       learned
       - what you can do
       - how and when you
       can apply it
       experience
The experience you have undergone

The experience you have integrated
    Know
in your daily behavioral               talents
    how
                          The experience you
                          are aware of
- Ambition
Know
-how
  Motivations          Talent
- Genes


          experience
Behavior

Knowledge
            Results
 Values
 Motives

  Genes

   Drives



   Skills
Types of competencies
•   MANAGERIAL:
     – give direction
     – organize work processes
     – motivate people
•   ORGANIZATION/UNIT
     – client satisfaction
     – communications
     – work planning
     – collaboration
     – management support
•   FUNCTIONAL
     – deliver results
     – improve processes
What is valuable – the need to build Leadership?

                • Entrepreneurship
                • Strategic Thinking
Some
                • Make Money
examples

                • Know the Business
                • Leadership

                • People Skills
                • Corporate Values
Define each competency   •   Set Aggressive goals
                                 – Drives for results
                                 – demonstrates a strong commitment to
                                    organizational success
Strategic Thinking               – Works to do what is best for all
                                    stakeholders.
                         •   Financial Acumen
                                 – Understand the meaning and
Makes Plan                          implications of key financial
                                    indicators
                                 – Manages overall financial
Entrepreneurship                    performance
                                 – Leads sound financial processes
                                    tailored to maximize profitability
 Knows the Business      •   Driving Execution
                                 – Assigns clear authority and
                                    accountability
Leadership                       – Manage change, while maintaining
                                    operating effectiveness
                                 – Integrates efforts across units and
                                    functions,
People Skills                    – monitors results, tackles problems
                                    directly and with urgency
Example Defined
ENTREPRENEURSHIP
• Challenge the status quo and championing new
  ideas and initiatives
• Identifying new business opportunities and
  making them a reality
• Taking responsibility for decisions, actions and
  results
• Driving for results and success with a sense of
  urgency and persisting despite obstacles and
  opposition
What is needed ?

Competency Development
Manage Competency Development
•Know what matters most in the job
•Develop clear picture of where organization going


•Set specific goals and dates to achieve that vision get input
from the people affected by the CHANGE


•Outline the transition state in detail


•Determine action to achieve the desired CHANGE


•Develop/execute plan for managing transition
Architecture to competency
                development
SHARED MIND-SET
•      To what extent does our company have the right culture?
COMPETENCE
•     To what extent does our company have the required HR knowledge,
    skills and abilities?
CONSEQUENCE
•     To what extent does our company have the appropriate HR measures,
    rewards and incentives?
G0VERNANCE
•     To what extent does our company have the right organisational structure,
    communications systems, and policies?
CAPACITY FOR CHANGE
•     To what extent does our company have the ability to improve work
    processes, to CHANGE, and to learn?
LEADERSHIP
•     To what extent does our company have the leadership to achieve its goals?
Critical factors for Competency
              Development
KEY SUCCESS FACTORS FOR COMPETENCY DEVELOPMENT

•   Leading CHANGE                 (Who is responsible?)

•   Creating a shared Need         (Why do it?)

•   Shaping a Vision               (What will it look like when we are done?)

•   Mobilising/commitment          (Who else needs to be involved)

•   Modifying systems/structures   (How will it be institutionalised?)

•   Monitoring progress            (How will it be measured?)

•   Making it last                 (How will it get started and last?)
How to be
Successful…
                                 DELIVERING VALUE
                                 MAKES MONEY
                                 •Innovation Management
                                 •Timely decision making
                                 •Drive for results
                                 •Customer focus




                                    SUCCESS
                                    FACTORS
  PEOPLE AND TEAM                                          BUSINESS LEADERSHIP
  LEADERSHIP                                               •Managing vision & purpose
  •Interpersonal effectiveness                             •Functional excellence
  •Building effective teams                                •Dealing ambiguity
  •Withstands pressure                                     •Strategic with capability
  •People development                                      •Business acumen
  •Takes ownership                                         •Financial acumen
This mix of Competency Factors change . . .


            DELIVER      HR          PEOPLE
TOP:      STRATEGIES LEADERSHIP    MANAGEMENT


           DELIVER        HR         PEOPLE
MIDDLE:
           RESULTS    LEADERSHIP   MANAGEMENT




           DELIVER        HR         PEOPLE
ENTRY:     PROGRAM    LEADERSHIP   MANAGEMENT

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Competency development

  • 1. “…BELIEVE THAT LASTING ORGANIZATIONAL CHANGE TAKES PLACE ONLY THROUGH COMPENTENCY DEVELPOMENT
  • 2. Competencies Skills , knowledge and personal characteristics which are vital for the successful delivery of desired results.
  • 3. Competencies Competencies are visible by : • measurable Results and • perceived Behavior and Attitude
  • 4. Know Talent how Experience
  • 5. Know talents how - what you have learned - what you can do - how and when you can apply it experience
  • 6. The experience you have undergone The experience you have integrated Know in your daily behavioral talents how The experience you are aware of
  • 7. - Ambition Know -how Motivations Talent - Genes experience
  • 8. Behavior Knowledge Results Values Motives Genes Drives Skills
  • 9. Types of competencies • MANAGERIAL: – give direction – organize work processes – motivate people • ORGANIZATION/UNIT – client satisfaction – communications – work planning – collaboration – management support • FUNCTIONAL – deliver results – improve processes
  • 10. What is valuable – the need to build Leadership? • Entrepreneurship • Strategic Thinking Some • Make Money examples • Know the Business • Leadership • People Skills • Corporate Values
  • 11. Define each competency • Set Aggressive goals – Drives for results – demonstrates a strong commitment to organizational success Strategic Thinking – Works to do what is best for all stakeholders. • Financial Acumen – Understand the meaning and Makes Plan implications of key financial indicators – Manages overall financial Entrepreneurship performance – Leads sound financial processes tailored to maximize profitability Knows the Business • Driving Execution – Assigns clear authority and accountability Leadership – Manage change, while maintaining operating effectiveness – Integrates efforts across units and functions, People Skills – monitors results, tackles problems directly and with urgency
  • 12. Example Defined ENTREPRENEURSHIP • Challenge the status quo and championing new ideas and initiatives • Identifying new business opportunities and making them a reality • Taking responsibility for decisions, actions and results • Driving for results and success with a sense of urgency and persisting despite obstacles and opposition
  • 13. What is needed ? Competency Development
  • 14. Manage Competency Development •Know what matters most in the job •Develop clear picture of where organization going •Set specific goals and dates to achieve that vision get input from the people affected by the CHANGE •Outline the transition state in detail •Determine action to achieve the desired CHANGE •Develop/execute plan for managing transition
  • 15. Architecture to competency development SHARED MIND-SET • To what extent does our company have the right culture? COMPETENCE • To what extent does our company have the required HR knowledge, skills and abilities? CONSEQUENCE • To what extent does our company have the appropriate HR measures, rewards and incentives? G0VERNANCE • To what extent does our company have the right organisational structure, communications systems, and policies? CAPACITY FOR CHANGE • To what extent does our company have the ability to improve work processes, to CHANGE, and to learn? LEADERSHIP • To what extent does our company have the leadership to achieve its goals?
  • 16. Critical factors for Competency Development KEY SUCCESS FACTORS FOR COMPETENCY DEVELOPMENT • Leading CHANGE (Who is responsible?) • Creating a shared Need (Why do it?) • Shaping a Vision (What will it look like when we are done?) • Mobilising/commitment (Who else needs to be involved) • Modifying systems/structures (How will it be institutionalised?) • Monitoring progress (How will it be measured?) • Making it last (How will it get started and last?)
  • 17. How to be Successful… DELIVERING VALUE MAKES MONEY •Innovation Management •Timely decision making •Drive for results •Customer focus SUCCESS FACTORS PEOPLE AND TEAM BUSINESS LEADERSHIP LEADERSHIP •Managing vision & purpose •Interpersonal effectiveness •Functional excellence •Building effective teams •Dealing ambiguity •Withstands pressure •Strategic with capability •People development •Business acumen •Takes ownership •Financial acumen
  • 18. This mix of Competency Factors change . . . DELIVER HR PEOPLE TOP: STRATEGIES LEADERSHIP MANAGEMENT DELIVER HR PEOPLE MIDDLE: RESULTS LEADERSHIP MANAGEMENT DELIVER HR PEOPLE ENTRY: PROGRAM LEADERSHIP MANAGEMENT