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Increase sales to your mobile shoppers with




                        Text BEAVERTON
                      To 80676 to view your
                          demo mStore®




                       The Mobile Experts Since 2005
Mobile became a serious sales channel during 2011 Holidays




                1 out of every 7
                                     visitors to retail websites on Black Friday

                                                                    used a mobile device!




Source: IBM’s CoreMetrics: Black Friday Report 2011. 14.3% of all traffic to US retail websites came from mobile devices
Half of your traffic will be mobile by the end of 2013

                                               Mobile Vs. Non-Mobile Internet Users
                                                      Global Forecast from Morgan Stanley
                                       2,500


                                                         Mobile internet usage overtakes
                                       2,000              non-mobile by Holiday 2013!
           Internet Users (Millions)




                                       1,500



                                       1,000


                                                                                       Non-Mobile Internet Users
                                        500                                            Mobile Internet Users



                                          0
                                               2010    2011        2012         2013           2014            2015
                                                                       Source: Mary Meeker & Morgan Stanley Research, 2010
Mobile is the new acquisition channel




                              Percent of traffic to mStores coming from mobile searches

   80%                        for products, brands, or categories
                               (i.e. not returning customers typing in your brand name/URL directly)




 Source: mShopperU research across all merchants, September 2011
Google’s game changer (they recognize the opportunity)
                Send your mobile shoppers to mobile-optimized sites,
                                             or you will lose money!
                                 --Google to its advertisers (September 2011)
Why Google acted…non-optimized sites don’t convert
             Current Mobile Site                     mStore
             (non-mobile-optimized)              (mobile-optimized)


Conversion     Typically ~0.3%              Can range from 1.0% to 3.0%!
  Rates




                                      VS.
The cost of low conversion rates is significant and growing!




                   ↑ Click to use mCalculator on mShopper.com ↑
But….going mobile is hard to do

     DESIGN & FUNCTIONALITY: Need to build for unique behaviors of mobile shoppers
     VERSIONING: Need to adjust for hundreds of handsets & more released monthly.
     Thousands of combinations of screen sizes, browsers, interfaces, OS, etc.
     IT: Building in-house requires skills and availability most retailers don’t have
     BUDGET & TIME: Current solutions require significant investment and 3-6 months
     MARKETING: Without marketing tools few will find your mobile store
mShopper makes it easy!

                                        mShopper Solution

              Platform-agnostic                   We Don’t Just Mobilize Your Website
        (works with any e-commerce platform)      (mStore customized for mobile shopping behavior)




                No IT Required                       Built-in Marketing & Promotion
                                                      (patent-pending tools drive traffic & sales)




       No Capital Budget Required                     Technology Updates Included
                                                        (automatically get platform upgrades)



          Can Go Live in Minutes                       A True M-Commerce Partner
                   (not months!)                  (we’re performance-based & work for your success)



      Feature-Rich & Customizable                        No Commitment Required
     (100+ features, content management, custom
                                                  (we’re confident in our ability to drive mobile sales)
             layouts, conversion-focused)
mStore
     Built for mobile
  devices and mobile
  shopping behavior




      Merchant
     Dashboard
                Easily
build, manage, marke
  t, and analyze your
              mStore
Home Page
Customizable layout (modules & themes)

Auto-scrolling hot deals carousel

Popular categories & brands (automatic/select)

SMS sign-up form
Search Engine
Autonomous search for mobile behavior

SOLR search engine customizable for your products

Shopper-friendly search results presentation

Easily sort and filter results, gallery display

Search box on every page
Product Details
 Scrolling product image gallery (up to 10)

 Automatic sales-price formatting

 Easy size and color selection

 Shipping cost calculator (increases conversions)

 Easy-to-use tabbed display of product fields

 Scrolling carousel of related products

 Add-to-Wish-List feature

 Product Reviews if available
Shopping Cart
User-friendly shopping cart with unlimited items

Shipping cost calculator by zip code

Three popular alternative payment options in

addition to all major Credit Cards

Cart abandonment SMS reminders
Checkout
Streamlined 3-step checkout

Integration with current customer database

Three order-processing options:
  1. Shopping Cart API
  2. Live-Order Queue
  3. PCI-compliant Business Processing Center
Completely Redesigned Dashboard




•   Built-in datafeed integrations with 20 popular data providers & formats   Improved Wiki-style Help Center & How to Videos
•   Even more customizations of color, content, merchandising, and layout     Order processing via Live Order Queue
•   Simpler & more powerful SMS Marketing (multiple landing pages)            Enhanced Analytics
Completely Redesigned Analytics
Your business is unique, and so is your mStore
SMS Marketing
Build a mobile database and send text alerts
Tools to promote your sign-up form on web, in
email, and in social media

Powerful for direct response & branding

Analytics measure key ROI metrics
SMS Helps Drive Traffic to Your mStore

                                                                                    mShopper provides
                                                                YourStore.com        tools in red boxes


                                                                Auto-redirect for
  Email to                                                      mobile viewers
  Database                                                                          Mobile Search
                                              Form embedded
                                                  on site                              (Paid)
                    Links to web
                    sign-up form




                                                      Text                          Mobile Search
                 Links to
    Social /       web              Mobile          alerts to
                                                                                      (Organic)
                                                    product
  Viral Media    sign-up           Sign-Ups          pages
                   form


                  Links to
                web sign-up
                    form                                                            Mobile Banner
                                               Bounce-
                                               back text                                 Ads
 Paid Search                                     link

                             Keyword
                             Drivers in
                            Print/ Radio
                             Text XYZ to
                                1234
Review opt-
       ins, alerts
sent, transactions, sa
  les amounts, time
frame and even ROI.
Performance Services Group (PSG)
                                       Your Exclusive Mobile Agency…




                                                  • Exclusive 1 on 1 client management & support
                                                  • Merchandise & optimize mStore data feeds
                                                  • Create brand impressions & direct response via SMS
                                  What            • Constant mobile shopper engagement
                                                  • Performance audit & recommendations
                                  We Do:          • Conversion feature assistance
                                                  • 360 Marketing: Social media, traditional, print & creative
                                                  assets with promotional leadership



                                                  • Traffic, sales and conversion improvements
                                                  • Beautiful, feature-packed mobile commerce platform
                                  Results:        • Save you time & resources & provide mobile education
                                                  • Ownership of permission-based mobile cell phone database




                                                  • Plans start @ $500/mo. pending scope of work
We know mobile… hire us to help   Pricing:        • Ask about current PSG promotions & save more today!
Additional Information On Going Mobile

‒mShopper’s Three Order Processing Options

‒mShopper’s Pricing Made Easy

‒Cost & time comparison of other vendors/ building in-house
Pricing Made Easy
 Our pricing is designed so that we will be your mobile business partner – we will
 make sure you succeed


                             Monthly Licensing                        Performance-Based Fee
                            $99 - $299 - $499 - $999              5% or published affiliate rate of each
                               based on web traffic                               transaction




                                                  Optional Fees Below



                               Text Messaging                     Performance Services Group
                          1 penny per message (Wow!)                     Starting at $500/month




Licensing Costs: <100K visits = $99; between 100K and 400K = $299; between 400K and 1MM = $499; >1MM = $999
Text Costs: Text Messaging costs 1.5 cents per message when not purchased in volume (<100K messages)
Order Processing Made Easy


                                           YOU DO IT
    We email you the order info and your CSRs process like any ecommerce order (Live Order Queue)




                                            WE DO IT
       Our PCI-compliant Business Processing Center enters the order into your e-commerce cart




                                         AUTOMATED
                Our Engineers work together and we set up an API directly into your cart
Need Help? Use our Performance Services Team
                                          We Know Mobile!
 We know you’re busy, so let our team of mobile experts do what it takes to optimize your conversion rate


What We’ll Do
                 • Detailed analysis of performance metrics (traffic, search, SMS, orders, conversions, etc.)
 Performance
                 • Comparison vs. mShopper industry benchmarks
     Audit
                 • Detailed recommendations for improving conversion rates

                 • Scheduling hot deals to keep content fresh
Merchandising
                 • Can use current promotions or analysis of shopper’s mStore search terms


                 • Recommendations to grow mobile database from all channels
SMS Marketing
                 • Create, schedule & send SMS alerts weekly using best practices


                 • Production of web & email assets to promote mStore and SMS sign-up form
 Promotional
    Assets       • Production of homepage banner image to match e-commerce promotions



                                                Pricing starts at just $500 per month – ask us for more info
mShopper Comparison
You can build it in-house                         …or use a non-self-service vendor




“                                                          “ It took 90$150,000…less
                                                                                 ”
…it will take three

                 ”
                                                                        days and
 to nine months.                                                  than

                “…expect to pay
               upwards of $200,000.
                                             ”
                      Source: CIO Magazine, 2/15/12                 Source: Internet Retailer Magazine, 2/1/2012
In-House   mShopper




In-House Costs

•Months of IT time to set-up
•Monthly maintenance &
updates
•Lost IT time (other projects)
Make Your Mobile Shoppers Smile
And Bring More Money to Your Business by…

    Going Mobile with mShopper Now!

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mShopper mobile mStore and marketing platform

  • 1. Increase sales to your mobile shoppers with Text BEAVERTON To 80676 to view your demo mStore® The Mobile Experts Since 2005
  • 2. Mobile became a serious sales channel during 2011 Holidays 1 out of every 7 visitors to retail websites on Black Friday used a mobile device! Source: IBM’s CoreMetrics: Black Friday Report 2011. 14.3% of all traffic to US retail websites came from mobile devices
  • 3. Half of your traffic will be mobile by the end of 2013 Mobile Vs. Non-Mobile Internet Users Global Forecast from Morgan Stanley 2,500 Mobile internet usage overtakes 2,000 non-mobile by Holiday 2013! Internet Users (Millions) 1,500 1,000 Non-Mobile Internet Users 500 Mobile Internet Users 0 2010 2011 2012 2013 2014 2015 Source: Mary Meeker & Morgan Stanley Research, 2010
  • 4. Mobile is the new acquisition channel Percent of traffic to mStores coming from mobile searches 80% for products, brands, or categories (i.e. not returning customers typing in your brand name/URL directly) Source: mShopperU research across all merchants, September 2011
  • 5. Google’s game changer (they recognize the opportunity) Send your mobile shoppers to mobile-optimized sites, or you will lose money! --Google to its advertisers (September 2011)
  • 6. Why Google acted…non-optimized sites don’t convert Current Mobile Site mStore (non-mobile-optimized) (mobile-optimized) Conversion Typically ~0.3% Can range from 1.0% to 3.0%! Rates VS.
  • 7. The cost of low conversion rates is significant and growing! ↑ Click to use mCalculator on mShopper.com ↑
  • 8. But….going mobile is hard to do DESIGN & FUNCTIONALITY: Need to build for unique behaviors of mobile shoppers VERSIONING: Need to adjust for hundreds of handsets & more released monthly. Thousands of combinations of screen sizes, browsers, interfaces, OS, etc. IT: Building in-house requires skills and availability most retailers don’t have BUDGET & TIME: Current solutions require significant investment and 3-6 months MARKETING: Without marketing tools few will find your mobile store
  • 9. mShopper makes it easy! mShopper Solution Platform-agnostic We Don’t Just Mobilize Your Website (works with any e-commerce platform) (mStore customized for mobile shopping behavior) No IT Required Built-in Marketing & Promotion (patent-pending tools drive traffic & sales) No Capital Budget Required Technology Updates Included (automatically get platform upgrades) Can Go Live in Minutes A True M-Commerce Partner (not months!) (we’re performance-based & work for your success) Feature-Rich & Customizable No Commitment Required (100+ features, content management, custom (we’re confident in our ability to drive mobile sales) layouts, conversion-focused)
  • 10. mStore Built for mobile devices and mobile shopping behavior Merchant Dashboard Easily build, manage, marke t, and analyze your mStore
  • 11. Home Page Customizable layout (modules & themes) Auto-scrolling hot deals carousel Popular categories & brands (automatic/select) SMS sign-up form
  • 12. Search Engine Autonomous search for mobile behavior SOLR search engine customizable for your products Shopper-friendly search results presentation Easily sort and filter results, gallery display Search box on every page
  • 13. Product Details Scrolling product image gallery (up to 10) Automatic sales-price formatting Easy size and color selection Shipping cost calculator (increases conversions) Easy-to-use tabbed display of product fields Scrolling carousel of related products Add-to-Wish-List feature Product Reviews if available
  • 14. Shopping Cart User-friendly shopping cart with unlimited items Shipping cost calculator by zip code Three popular alternative payment options in addition to all major Credit Cards Cart abandonment SMS reminders
  • 15. Checkout Streamlined 3-step checkout Integration with current customer database Three order-processing options: 1. Shopping Cart API 2. Live-Order Queue 3. PCI-compliant Business Processing Center
  • 16. Completely Redesigned Dashboard • Built-in datafeed integrations with 20 popular data providers & formats Improved Wiki-style Help Center & How to Videos • Even more customizations of color, content, merchandising, and layout Order processing via Live Order Queue • Simpler & more powerful SMS Marketing (multiple landing pages) Enhanced Analytics
  • 18. Your business is unique, and so is your mStore
  • 19. SMS Marketing Build a mobile database and send text alerts Tools to promote your sign-up form on web, in email, and in social media Powerful for direct response & branding Analytics measure key ROI metrics
  • 20. SMS Helps Drive Traffic to Your mStore mShopper provides YourStore.com tools in red boxes Auto-redirect for Email to mobile viewers Database Mobile Search Form embedded on site (Paid) Links to web sign-up form Text Mobile Search Links to Social / web Mobile alerts to (Organic) product Viral Media sign-up Sign-Ups pages form Links to web sign-up form Mobile Banner Bounce- back text Ads Paid Search link Keyword Drivers in Print/ Radio Text XYZ to 1234
  • 21. Review opt- ins, alerts sent, transactions, sa les amounts, time frame and even ROI.
  • 22. Performance Services Group (PSG) Your Exclusive Mobile Agency… • Exclusive 1 on 1 client management & support • Merchandise & optimize mStore data feeds • Create brand impressions & direct response via SMS What • Constant mobile shopper engagement • Performance audit & recommendations We Do: • Conversion feature assistance • 360 Marketing: Social media, traditional, print & creative assets with promotional leadership • Traffic, sales and conversion improvements • Beautiful, feature-packed mobile commerce platform Results: • Save you time & resources & provide mobile education • Ownership of permission-based mobile cell phone database • Plans start @ $500/mo. pending scope of work We know mobile… hire us to help Pricing: • Ask about current PSG promotions & save more today!
  • 23. Additional Information On Going Mobile ‒mShopper’s Three Order Processing Options ‒mShopper’s Pricing Made Easy ‒Cost & time comparison of other vendors/ building in-house
  • 24. Pricing Made Easy Our pricing is designed so that we will be your mobile business partner – we will make sure you succeed Monthly Licensing Performance-Based Fee $99 - $299 - $499 - $999 5% or published affiliate rate of each based on web traffic transaction Optional Fees Below Text Messaging Performance Services Group 1 penny per message (Wow!) Starting at $500/month Licensing Costs: <100K visits = $99; between 100K and 400K = $299; between 400K and 1MM = $499; >1MM = $999 Text Costs: Text Messaging costs 1.5 cents per message when not purchased in volume (<100K messages)
  • 25. Order Processing Made Easy YOU DO IT We email you the order info and your CSRs process like any ecommerce order (Live Order Queue) WE DO IT Our PCI-compliant Business Processing Center enters the order into your e-commerce cart AUTOMATED Our Engineers work together and we set up an API directly into your cart
  • 26. Need Help? Use our Performance Services Team We Know Mobile! We know you’re busy, so let our team of mobile experts do what it takes to optimize your conversion rate What We’ll Do • Detailed analysis of performance metrics (traffic, search, SMS, orders, conversions, etc.) Performance • Comparison vs. mShopper industry benchmarks Audit • Detailed recommendations for improving conversion rates • Scheduling hot deals to keep content fresh Merchandising • Can use current promotions or analysis of shopper’s mStore search terms • Recommendations to grow mobile database from all channels SMS Marketing • Create, schedule & send SMS alerts weekly using best practices • Production of web & email assets to promote mStore and SMS sign-up form Promotional Assets • Production of homepage banner image to match e-commerce promotions Pricing starts at just $500 per month – ask us for more info
  • 28. You can build it in-house …or use a non-self-service vendor “ “ It took 90$150,000…less ” …it will take three ” days and to nine months. than “…expect to pay upwards of $200,000. ” Source: CIO Magazine, 2/15/12 Source: Internet Retailer Magazine, 2/1/2012
  • 29. In-House mShopper In-House Costs •Months of IT time to set-up •Monthly maintenance & updates •Lost IT time (other projects)
  • 30. Make Your Mobile Shoppers Smile And Bring More Money to Your Business by… Going Mobile with mShopper Now!