The document discusses opening up government data and initiatives to spur economic growth. It provides an agenda for a briefing on how open government can unleash the power of information, including a panel discussion on perspectives from government. The briefing covers how open government has evolved to focus on greater engagement for shared outcomes like new economic growth. Panelists from Kenya, the US, and the World Wide Web Foundation discuss lessons learned from open data projects and the need for sustainable models to realize benefits and manage complexity.

1. IBM Institute for Business Value
Global Public Sector
Opening Up Government
How to unleash the power of information for new
economic growth
December 14, 2011
© 2011 IBM Corporation

2. Welcome to today’s briefing on
“Opening up government for outcomes”
Agenda
 Report highlights Sietze Dijkstra
Global Government
Industry Leader
 Panel discussion: Perspectives from IBM Global Services
Government
 Questions and Answers
We will discuss how “open” has
evolved yet again toward greater
engagement for shared outcomes
such as new economic growth
2 © 2011 IBM Corporation

3. Today’s speakers
Lynn Reyes Dr. Bitange Chris Vein Jose M. Alonso
Ndemo
Public Sector Leader, Permanent Secretary Deputy U.S. Chief Program Manager,
IBM Institute for Ministry of Information Technology Officer, Open Data Program
Business Value and Communications Executive Office of the World Wide Web
Government of Kenya President Foundation
Panel moderator
3 © 2011 IBM Corporation

4. Senior officials are telling us that they are faced with
changing circumstances
 Big data: Still collecting a great deal of data, persistent data paradox*
 Experimenting with Open Data, Open Government initiatives, compounding
( + )* = Complexity
from national to local govts,
from one agency to another
 They report three other realities about government information
Governments are Touchpoints to that Rising pressures for
not going to stop data are expanding far data access by citizens
collecting data beyond government and businesses
(central strategic asset) (people, systems, and devices) (uses, users of data skyrocketing)
* The management dilemma of having too much data and too little insight
4 Source: The power of analytics for public sector: Building analytics competency to accelerate outcomes, IBM Institute for Business Value, 2011 © 2011 IBM Corporation

5. Open government embodies different principles and
behaviors – open data is part of the picture – but perhaps
the easier part
Intent
Their definitions have evolved
5 Source: IBM Institute for Business Value © 2011 IBM Corporation

6. Open government and open data – distinct but intertwined
 Open government requires open
data
 Open data does NOT mean “all
data”
 Open data does NOT mean “no
management”, it means different
management
 Open government does NOT
mean “no government”, it
means different government
6 Source: IBM Institute for Business Value © 2011 IBM Corporation

7. Meanwhile, economic and fiscal uncertainty is intensifying;
new jobs from new and smarter economic development
must occur
General Govt Gross Debt v. GDP Growth Rates
General gross debt GDP growth rate
(% GDP) (%, constant prices)
7 Source: IMF World Economic Outlook Database April 2011, Eurostat © 2011 IBM Corporation

8. A variety of initiatives are already underway that involve
sharing data for economic development outcomes
Types of open practices for economic development
 Providing raw data
 “Seeding” innovation
 Enabling collective problem solving
 Creating the “bazaar”
Rule of thumb: The most used are the
most valuable … for now
8 Source: IBM Institute for Business Value © 2011 IBM Corporation

9. Recommendations
The potential benefits
are compelling …
 Citizens and businesses
 Government
… sensible, sustainable
models are key!
9 Source: IBM Institute for Business Value © 2011 IBM Corporation

10. To sustain the benefits and potential of open, it must be
managed
Sustainability Gap – the difference between intent and real change
Open
paradigm
With adaptation
Momentum
Sustainability MIND THE GAP
Gap
Inflection point: Open
Govt 2.0 paradigm
Strategic
“Closed” recognition Without
paradigm adaptation
“Lock-in” ~2000 Today New “lock-
Time ins”
10 Source: IBM Institute for Business Value © 2011 IBM Corporation

11. One of the best places to start / continue with – information
you already have to spur economic development outcomes
Spectrum of Public Sector Information (PSI) and Public Content Domains
(neither mutually exclusive nor collectively exhaustive)
Public Content Public Sector Information
Key objective = content availability / diffusion, Key objective = commercial, non-commercial
11 preservation reuse © 2011 IBM Corporation

12. Opening up is incremental, additive and experiential with
expectations are shifting toward more engaged interactions
Open government is a journey
• desired shared outcomes
• relevant information areas
• degree of openness
• usage
Start simply • experience
• challenge
and evolve, • progress • opportunity
applying open • impact
• challenge
principles and • opportunity
standards
12 Source: IBM Institute for Business Value © 2011 IBM Corporation

13. “Opening up government” panel
Dr. Bitange Chris Vein Jose M.
Ndemo Alsonso
Permanent Secretary Deputy U.S. Chief Program Manager,
Ministry of Information Technology Officer, Open Data Program
and Communications Executive Office of the World Wide Web
Government of Kenya President Foundation
13 © 2011 IBM Corporation

14. Dr. Bitange Ndemo, Permanent Secretary
Kenya Ministry of Information and Communications
 Built several open access platforms including the TEAMS
Undersea Cable, the National Optic Fibre Broadband
Infrastructure and the Last Mile Infrastructure
 Currently promoting Open Government Initiative in the
East Africa Region
 Instrumental in developing Kenya's Open Government
Portal and Kenya's Shared Services platform
 Building Africa's first Green, Smart and Open City –
Konza Technology Park
 Some practical lessons learned
– Expect resistance even where it is least expected.
– Data is not information – we need to analyze it further
and market it
– Apply patience and persuasiveness in any system
implementation
14 © 2011 IBM Corporation

15. Chris Vein, Deputy U.S. Chief Technology Officer
Executive Office of the President
 Innovation = Renewal … there really is an opportunity to
co-create by opening up government
 Currently defining ways to take ideas and turning them into repeatable, scalable
approaches; strategies include:
– Convene: Building communities – people with ideas, expertise
– Collaborate: Developing new collaborative models with the private sector,
citizens, government
– Showcase: Promoting the market for open data and encouraging its use,
celebrating successes
 Some practical lessons learned
– Look at challenges in “chunks” and address them – they add up to answering
the big challenge
– Minimum viable solution components
– The only way to change is to be involved
15 © 2011 IBM Corporation

16. Jose M. Alonso, Open Data Program Manager
World Wide Web Foundation
 Managed several Open Data projects, including national
Spanish gov’t (datos.gob.es); studies in Ghana and Chile
 Established and led global W3C eGovernment initiative
(working with data.gov.* people since 2008)
 Some practical lessons learned:
– Excuses for not opening up are many
• Start simply and with low-hanging fruits, scale-up
– Open Data is not a technical issue alone
• Dimensions: political, legal, organizational, technical, social, economic
– Impact assessment is yet to be properly done
• Need to go beyond the hype, towards sustainability
16 © 2011 IBM Corporation

17. “Opening up government” panel
Dr. Bitange Chris Vein Jose M.
Ndemo Alsonso
Permanent Secretary Deputy U.S. Chief Program Manager,
Ministry of Information Technology Officer, Open Data Program
and Communications Executive Office of the World Wide Web
Government of Kenya President Foundation
17 © 2011 IBM Corporation

18. Sietze Dijkstra
Global Government
Industry Leader
IBM Global Services
18 © 2011 IBM Corporation

19. 19
IBM Institute for Business Value (www.ibm.com/ibv) © 2011 IBM Corporation

20. IBM Institute for Business Value
Global Public Sector
BACKUPS
Opening up government
The following have more detail on selected slides of
the main presentation
© 2011 IBM Corporation

21. A variety of initiatives are already underway around the world that
involve sharing data with citizens for economic development
Types of open practices for economic development
 Providing “raw”, raw material (data)
Providing raw  Providing usable raw data (usable formats)
data  Aggregating sources (originators of “open” datasets) of
datasets into data catalogues (to promote data discovery)
“Seeding”  Sponsoring free form contests for innovative uses of data
innovation  Awarding prize monies
Enabling  Issue driven; providing issue-based content, selected
collective problem analyses and support
solving  Galvanizing a “network” around an issue to address
 Loose integration of all of the above into a community
Creating the
 Developing an “engaged community” and a strong brand
“bazaar”*
 Monitoring and analyzing usage and applying insights
* A takeoff from the Eric Raymond’s seminal essay, The Cathedral and the Bazaar,
Rule of thumb: The most used are the most valuable
21 © 2011 IBM Corporation

22. One of the best places to start or continue with is information you
already have to spur economic development outcomes
Public Sector Information (PSI) and Public Content Domains*
Public Content Public Sector Information
Key objective = content availability / diffusion, preservation Key objective = commercial and non-commercial reuse
* A spectrum; neither mutually exclusive nor collectively exhaustive
Source: [Adapted] Digital Broadband Content: Public Sector Information and Content, Working Party on the Information Economy, Committee for
22 Information, Computer and Communications Policy, Organisation for Economic Cooperation and Development, OECD report declassified March, 2006. © 2011 IBM Corporation

23. The potential benefits are compelling ... to realize them, strategically
integrate, execute on and measure four areas
Recommendations and potential benefits
In the process,
Benefits to citizens Governments can …
• Allows citizens to use the • Collect new revenues
data in ways – even generated by new
create new services – that economic development
are important to them propelled by citizens
• Encourages creation of • Demonstrate open
new jobs through principles in practical ways
innovative uses of data
• Gain insights into what
• Enables citizens to really matters
engage meaningfully
with government and • Avoid costs associated
experience “open” with new services
• Improve the way
government works
23 Source: IBM Institute for Business Value © 2011 IBM Corporation

24. To sustain the benefits and potential of open, it must be managed
Sustainability Gap – the difference between intent and real change
*
* As interconnectedness and instrumentation increases, big data will become even bigger, presenting more complex policy issues that will need to be
addressed such as security, privacy, intellectual property
24 © 2011 IBM Corporation