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CONSIT: The new Transport Infrastructure
     Management System of ATAC



            Michele Ieradi
               Atac Spa
       Systems and Technologies
             Department




                    Esri EMEA UC October 26-28, 2010 Rome
Atac Company profile



• ATAC is the main Public Transport operator in Rome. The
  company, that has more than 100 years of experience in the field,
  has about 13.000 employees and manages both surface and
  underground collective transport services (326 bus lines, 6 tram
  lines, 1 trolley line, 2 Metro lines and 3 local railway lines).

• The company owns 11 depots (9 buses, 1 tram and 1 trolley). In
  each depot vehicles maintenance is carried out. The maintenance
  activity of metro and railways is carried out in 4 depots (managed
  by OGR Roma SRL a company owned by Atac).

• In addition ATAC manages on-street charged parking lots and the
  Park and Ride areas




                                        Esri EMEA UC October 26-28, 2010 Rome
The numbers of Rome transport
Population (2008)                                          2,7                mln

Area                                                       1.285              Kmq

Metropolitan roads (primary and secondary net)             6.100              Km

LTZ Daytime (Limited Traffic Zone)                         5,2                Kmq

LTZ night (Limited Traffic Zone)                           3,9                Kmq

Daily people movements (estimate 2004)                     6,1                mln

Rush hour movements (estimate 2004)                        0,65               mln

Surface passengers surface PT                              1.131              Mln/year

Underground passengers                                     331                Mln/year




                                                                                         3

                                                 Esri EMEA UC October 26-28, 2010 Rome
The numbers of public transport


          Surfacedel trasporto di superficie
          Vetture transport vehicles                                       Km della rete di trasporto su ferro
                                                                           Railroads km
                                                                  Roma Nord            Metro B           Roma - Lido
                                                                  Roma - Giardinetti   Tram              Metro A




                               30                                                 19
              400
    50                                                        39
                                                                                                                   102



                                                              9

                                               2192                   28
                                                                                       18




Diesel fuel         Electric        Methane     Trolley bus


               Gasolio   Elettriche   Metano   Filobus
Source: www.atac.roma.it



                                                                                                                         4

                                                                    Esri EMEA UC October 26-28, 2010 Rome
My first GIS experience




   Esri EMEA UC October 26-28, 2010 Rome
My work in Atac



• From 2000th, I work in ATAC and my responsibilities are the
  management of the Company GIS, the development and the
  management of the Infomobility platform.

• In detail I am in charge of the design, creation and updating of
  the ATAC's Geographic Information System; design and creation
  of web and wireless applications for dissemination of information;
  updating of the road network maps, including field activities and
  measurements; development of Environmental Impact
  Assessment procedures; research activities on GIS with the
  University of Rome.
• Management of map services through the Internet
  (http://www.atac.roma.it/), internet mobile (http://wimove.uni.it)
  and Call Center (06570003).




                                           Esri EMEA UC October 26-28, 2010 Rome
ATAC GIS experience



• The territorial information system (SIT) was implemented in ATAC
  in the year 2000. The system incorporates and integrates in the
  same data base all the information on mobility, both public and
  private, related to the municipality of Rome. The SIT was actually
  designed to properly support decisions making for mobility in the
  exceptional complexity of the Roman scenario.

• All the divisions and units of ATAC take advantage of the SIT
  which is the unique software platform for all the systems
  managing territorial information (eg. the satellite control system
  for the vehicles AVM). Furthermore the SIT is the main tool used
  to deliver information also in real time to the public (eg. Web site
  services, find your bus, contact centre, route calculation).

• All the information concerning a territorial aspect is recorded and
  continuously updated within the SIT itself. Not only the
  infrastructures but also mobility events are linked to the territory
  and therefore potentially referable to a geo-referenced map.

                                          Esri EMEA UC October 26-28, 2010 Rome
• SECURITY DEPARTMENT                • SYSTEM and              •SIT Management
                                                         TECHNOLOGY Dep            - COTRAL BUS TERMINALS
                       - SOS HELP POINTS
                                                                                   - MUNICIPALITIES BOUNDARIES
                       - VIDEO SURVEILLANCE                - AVM DATA
                                                                                   - ACI OFFICES
                                                                                   - ENVIRONMENTAL BOUNDARIES
•BUS and PARKING                    • SALES                     • MARKETING Dep    - TRAIN&UNDERGROUND STOPS
Management Dep                      Management Dep                - BUS SHELTERS
                                                                                   - TOURIST INFORMATION POINTS                 • SREET NETWORK
                                                                                   - ATAC DEPOTS                                • BASE MAP
 - TRAFFIC LIGHTS                                                                  - AIRPORTS
                                    - TICKET OFFICES
 - PEDESTRIAN CROSSINGS                                                            - HOT SPOTS WIFI
                                    - BUS TICKET MACHINES
 - ELECTRONIC BUS STOPS                                                            - PARKING ZONES
                                    - PARKING TICKET MACHINES
 - ROADSIDE PARKINGS



                • INFORMATIONS and
                PERMITS Management dep
                - ZTL
                - LOW EMISSIONS CAR PASS
                                                                                                                                • ROME’S MUNICIPALITY

• COMMUNICATIONS, MARKETING,                                                            SIT                                     PEDESTRIAN NETWORK

MOBILITY CONTROL CENTRE Dep
  - ZTL and TRANSPORT ACCESS GATES
  -TVCC – VARIABLE MESSAGE SIGNS
                                                                                        Unit
  -URBAN TRAVEL TIMES CAMERAS
  -TRAFFIC LIGHTS
  -URBAN TRAVEL TIMES ROUTES
  -SPEED and TRAFFIC LIGHTS CAMERAS
  -TRAFFIC MEASUREMENT POINTS

                                                                                                                              • ROME’S TERRITORIAL
• MOBILITY PROGRAMMING,                                                                                                       VECTOR MAP
PLANNING and INNOVATION
-URBAN AREAS
-STATISTICAL and TRAFFIC PLANNING DATA
-TRAFFIC AREAS
-PERSONAL DATA and FLOWS


• MOBILITY PROJECTS and WORKS
- BUS&TRAM NETWORK, BUS STOP and TERMINAL
- RESERVED BUS LANES
- CAR-SHARING PARKING LOTS
- CYCLE PATHS, BIKE-SHARING PARKING LOTS                                                                                       •COMMERCIAL POI: COFFEE
- TAXI STATIONS
- CAR-SHARING GAS STATIONS
                                                                                                                               BARS, NEWSPAPER KIOSKS,
                                                                                                                               DRUGSTORES, HOSPITALS




                 • PARKINGS
                                                                                                                          • COTRAL BUS STOPS
                                                                                                                          • COTRAL LINES

                                                                                                    Esri EMEA UC October 26-28, 2010 Rome
INSTITUTIONAL DB




                                                                                                                                                                                                            AVM DATA
                                                                    TIMETABLES
BACKOFFICE




                                    BACKOFFICE                                                                                                 BACKOFFICE
                                Mobility Control Center                                                                                   ATAC SYSTEM AND TECH                                                                                BACKOFFICE
                                                                                                                                                 SIT Unit                                                          • REGISTER                    AVM




                                                                                                                                                                                            • PUBLIC TRANSPORT
                                                                       PUBLIC                                                                                                                                     • LINES DATA
                                           TIMETABLES




                                                                       TRANSPORT                                                                                                                                   • BUS STOP                            • BUS DATA




                                                                                                                                                                                                 NETWORK
                                                                       NETWORK                                                                                                                                     • BUS DATA                            • LINES DATA




                                                                                                                                                                                                   • MAPS
                                                                                                 SIT DATABASES                                                                                                                                           • BUS STOP
                                                                                                                                                 • UNIVOCAL DATA                                                                                         • REGISTER
                                                                                                                                                 • TPL




                                                                                                             • PUBLIC TRANSPORT NETWORK
                                                                                                                                                 • MAPS
                                                                                                                                                 • STREET NETWORK
OPERATIVE DB




                                                                                                                                                                                                                                              X,Y POSITION




                                                                                                                                                                         •PUBLIC TRANSPORT DATA
                                                                                                                                                                         • STREET NETWORK
                                                                                                             • ROAD DATA                                                                                                             • BUS WAITING
                                                                                                                                                                                                                                         TIMES
APPLICATIONS




                             ATAC Mobile                      Roma TURISMO                 ConSIT                                          INFOPoint                EASYMAP                                                 Trovalinea                       InfoTP

                                                                                               ROUTE PLANNER –                                                                                                   LINK




                                                                                                                                                                                                                                                                   BUS WAITING TIMES
                                                                                               SALES NETWORK
                       INFOMOBILITY




                                                                                                                                                                                                                                         BUS WAITING TIMES

                                                                                        ROUTE PLANNER –                                                 LINES – TIMETABLES –
                                                        TOURISM
                                                                                        SALES NETWORK                                                      SALES NETWORK
INFORMATION CHANNELS




                                      WIFI (WIMOVE)                Intranet, Termini              Totem                                         ATAC Portal            Mobility Manager                                      Electronic Bus           Voice Platform
                                                                  Station Information          Touch Screen                                                              Companies                                                Stop
                                                                       Office and                                                                                                • ACI
                                                                     Info Helpline                                                                                   • Ministry of Foreign Affairs
                                                                                                                                                                      • “La Sapienza” University
                                                                           06.57003                                                                                      • “Roma 3” University
                                                                                                                                                                          • Council of Minister

       Company Logo                                                                                                                                                 Esri EMEA UC October 26-28, 2010 Rome
Atac PT information platform




Route planner            AVM            Turist information


                                                                             ATAC web portal
                                                                         2 Million users per month
                                 060608.it


                                  GIS
     Call Center                  Unit
30.000 calls per month                                                                iPhone App
                                                                                 (over 5000 dowloads)




  Information kiosk
                                                                              Android app
                                                      XHTML mobile app   (over 3000 downloads)
                               ATAC wifi network
                                 (220 hot spots)
What is the CONSIT?




• The CONSIT is a web application, implemented in 2009 on the

  home page of the Company Intranet. It enables the consultation

  of all territorial and alphanumeric information related to territory

  (for example: routes, bus stops, schedules, ticket sales, etc.).



• All the information available through the CONSIT are provided

  directly from the Territorial Information System (SIT) and being

  updated constantly through a data maintenance process that

  involves various Departments in Atac.



                                          Esri EMEA UC October 26-28, 2010 Rome
CONSIT principal feature



In details CONSIT allows the following:
• Querying geographical and alphanumeric routes and schedules of
   bus and tram lines;
• Preparing files for printing schedules and routes of bus and tram
   lines;
• Querying the following main geographic information:

   1. bus, tramway, metro and trolleybus and two regional railway lines and
      relevant time schedules;
   2. Ticket sales point and automatic sales machine locations;
   3. On-street Parkings and P&R areas;
   4. Traffic Lights and lamps for pedestrian crossings;
   5. ATAC depots and infrastructure;
   6. Electronic access gates supporting traffic limitations.




                                           Esri EMEA UC October 26-28, 2010 Rome
CONSIT software architecture



    CONSIT is based on tree tier classic software architecture:



                                                               MS IIS



                                                              ARCIMS 9.3




                                                              ORACLE 11




Company Logo                                 Esri EMEA UC October 26-28, 2010 Rome
Home page




Company Logo   Esri EMEA UC October 26-28, 2010 Rome
Lines Selection by type




Company Logo   Esri EMEA UC October 26-28, 2010 Rome
Vehicle Real time information




Company Logo         Esri EMEA UC October 26-28, 2010 Rome
Bus lines time schedule




Company Logo   Esri EMEA UC October 26-28, 2010 Rome
Metro and Railways information




Company Logo           Esri EMEA UC October 26-28, 2010 Rome
Find your tickets




Company Logo   Esri EMEA UC October 26-28, 2010 Rome
On-street Parkings and P&R




Company Logo       Esri EMEA UC October 26-28, 2010 Rome
Depots information




Company Logo   Esri EMEA UC October 26-28, 2010 Rome
CONSIT Users


The applications is used
  from about 1.650
  unique internal users :
• Technical staff using it
  for own work;

• Call center operators
  using it to answer
  customers information
  requests;

• Customer care office
  operators using it to
  verify the customers’
  complaints



                             Esri EMEA UC October 26-28, 2010 Rome
NEXT STEP



• Integrate the geographical information of technological
  infrastructures with real time data on its service levels and status;



• Develop the web 2.0 CONSIT version with real user
  customizations interface;



• New map feature: ESRI ArcIms will be upgraded to ArcGis Server
  platform




                                         Esri EMEA UC October 26-28, 2010 Rome

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Esri Atac GIS

  • 1. CONSIT: The new Transport Infrastructure Management System of ATAC Michele Ieradi Atac Spa Systems and Technologies Department Esri EMEA UC October 26-28, 2010 Rome
  • 2. Atac Company profile • ATAC is the main Public Transport operator in Rome. The company, that has more than 100 years of experience in the field, has about 13.000 employees and manages both surface and underground collective transport services (326 bus lines, 6 tram lines, 1 trolley line, 2 Metro lines and 3 local railway lines). • The company owns 11 depots (9 buses, 1 tram and 1 trolley). In each depot vehicles maintenance is carried out. The maintenance activity of metro and railways is carried out in 4 depots (managed by OGR Roma SRL a company owned by Atac). • In addition ATAC manages on-street charged parking lots and the Park and Ride areas Esri EMEA UC October 26-28, 2010 Rome
  • 3. The numbers of Rome transport Population (2008) 2,7 mln Area 1.285 Kmq Metropolitan roads (primary and secondary net) 6.100 Km LTZ Daytime (Limited Traffic Zone) 5,2 Kmq LTZ night (Limited Traffic Zone) 3,9 Kmq Daily people movements (estimate 2004) 6,1 mln Rush hour movements (estimate 2004) 0,65 mln Surface passengers surface PT 1.131 Mln/year Underground passengers 331 Mln/year 3 Esri EMEA UC October 26-28, 2010 Rome
  • 4. The numbers of public transport Surfacedel trasporto di superficie Vetture transport vehicles Km della rete di trasporto su ferro Railroads km Roma Nord Metro B Roma - Lido Roma - Giardinetti Tram Metro A 30 19 400 50 39 102 9 2192 28 18 Diesel fuel Electric Methane Trolley bus Gasolio Elettriche Metano Filobus Source: www.atac.roma.it 4 Esri EMEA UC October 26-28, 2010 Rome
  • 5. My first GIS experience Esri EMEA UC October 26-28, 2010 Rome
  • 6. My work in Atac • From 2000th, I work in ATAC and my responsibilities are the management of the Company GIS, the development and the management of the Infomobility platform. • In detail I am in charge of the design, creation and updating of the ATAC's Geographic Information System; design and creation of web and wireless applications for dissemination of information; updating of the road network maps, including field activities and measurements; development of Environmental Impact Assessment procedures; research activities on GIS with the University of Rome. • Management of map services through the Internet (http://www.atac.roma.it/), internet mobile (http://wimove.uni.it) and Call Center (06570003). Esri EMEA UC October 26-28, 2010 Rome
  • 7. ATAC GIS experience • The territorial information system (SIT) was implemented in ATAC in the year 2000. The system incorporates and integrates in the same data base all the information on mobility, both public and private, related to the municipality of Rome. The SIT was actually designed to properly support decisions making for mobility in the exceptional complexity of the Roman scenario. • All the divisions and units of ATAC take advantage of the SIT which is the unique software platform for all the systems managing territorial information (eg. the satellite control system for the vehicles AVM). Furthermore the SIT is the main tool used to deliver information also in real time to the public (eg. Web site services, find your bus, contact centre, route calculation). • All the information concerning a territorial aspect is recorded and continuously updated within the SIT itself. Not only the infrastructures but also mobility events are linked to the territory and therefore potentially referable to a geo-referenced map. Esri EMEA UC October 26-28, 2010 Rome
  • 8. • SECURITY DEPARTMENT • SYSTEM and •SIT Management TECHNOLOGY Dep - COTRAL BUS TERMINALS - SOS HELP POINTS - MUNICIPALITIES BOUNDARIES - VIDEO SURVEILLANCE - AVM DATA - ACI OFFICES - ENVIRONMENTAL BOUNDARIES •BUS and PARKING • SALES • MARKETING Dep - TRAIN&UNDERGROUND STOPS Management Dep Management Dep - BUS SHELTERS - TOURIST INFORMATION POINTS • SREET NETWORK - ATAC DEPOTS • BASE MAP - TRAFFIC LIGHTS - AIRPORTS - TICKET OFFICES - PEDESTRIAN CROSSINGS - HOT SPOTS WIFI - BUS TICKET MACHINES - ELECTRONIC BUS STOPS - PARKING ZONES - PARKING TICKET MACHINES - ROADSIDE PARKINGS • INFORMATIONS and PERMITS Management dep - ZTL - LOW EMISSIONS CAR PASS • ROME’S MUNICIPALITY • COMMUNICATIONS, MARKETING, SIT PEDESTRIAN NETWORK MOBILITY CONTROL CENTRE Dep - ZTL and TRANSPORT ACCESS GATES -TVCC – VARIABLE MESSAGE SIGNS Unit -URBAN TRAVEL TIMES CAMERAS -TRAFFIC LIGHTS -URBAN TRAVEL TIMES ROUTES -SPEED and TRAFFIC LIGHTS CAMERAS -TRAFFIC MEASUREMENT POINTS • ROME’S TERRITORIAL • MOBILITY PROGRAMMING, VECTOR MAP PLANNING and INNOVATION -URBAN AREAS -STATISTICAL and TRAFFIC PLANNING DATA -TRAFFIC AREAS -PERSONAL DATA and FLOWS • MOBILITY PROJECTS and WORKS - BUS&TRAM NETWORK, BUS STOP and TERMINAL - RESERVED BUS LANES - CAR-SHARING PARKING LOTS - CYCLE PATHS, BIKE-SHARING PARKING LOTS •COMMERCIAL POI: COFFEE - TAXI STATIONS - CAR-SHARING GAS STATIONS BARS, NEWSPAPER KIOSKS, DRUGSTORES, HOSPITALS • PARKINGS • COTRAL BUS STOPS • COTRAL LINES Esri EMEA UC October 26-28, 2010 Rome
  • 9. INSTITUTIONAL DB AVM DATA TIMETABLES BACKOFFICE BACKOFFICE BACKOFFICE Mobility Control Center ATAC SYSTEM AND TECH BACKOFFICE SIT Unit • REGISTER AVM • PUBLIC TRANSPORT PUBLIC • LINES DATA TIMETABLES TRANSPORT • BUS STOP • BUS DATA NETWORK NETWORK • BUS DATA • LINES DATA • MAPS SIT DATABASES • BUS STOP • UNIVOCAL DATA • REGISTER • TPL • PUBLIC TRANSPORT NETWORK • MAPS • STREET NETWORK OPERATIVE DB X,Y POSITION •PUBLIC TRANSPORT DATA • STREET NETWORK • ROAD DATA • BUS WAITING TIMES APPLICATIONS ATAC Mobile Roma TURISMO ConSIT INFOPoint EASYMAP Trovalinea InfoTP ROUTE PLANNER – LINK BUS WAITING TIMES SALES NETWORK INFOMOBILITY BUS WAITING TIMES ROUTE PLANNER – LINES – TIMETABLES – TOURISM SALES NETWORK SALES NETWORK INFORMATION CHANNELS WIFI (WIMOVE) Intranet, Termini Totem ATAC Portal Mobility Manager Electronic Bus Voice Platform Station Information Touch Screen Companies Stop Office and • ACI Info Helpline • Ministry of Foreign Affairs • “La Sapienza” University 06.57003 • “Roma 3” University • Council of Minister Company Logo Esri EMEA UC October 26-28, 2010 Rome
  • 10. Atac PT information platform Route planner AVM Turist information ATAC web portal 2 Million users per month 060608.it GIS Call Center Unit 30.000 calls per month iPhone App (over 5000 dowloads) Information kiosk Android app XHTML mobile app (over 3000 downloads) ATAC wifi network (220 hot spots)
  • 11. What is the CONSIT? • The CONSIT is a web application, implemented in 2009 on the home page of the Company Intranet. It enables the consultation of all territorial and alphanumeric information related to territory (for example: routes, bus stops, schedules, ticket sales, etc.). • All the information available through the CONSIT are provided directly from the Territorial Information System (SIT) and being updated constantly through a data maintenance process that involves various Departments in Atac. Esri EMEA UC October 26-28, 2010 Rome
  • 12. CONSIT principal feature In details CONSIT allows the following: • Querying geographical and alphanumeric routes and schedules of bus and tram lines; • Preparing files for printing schedules and routes of bus and tram lines; • Querying the following main geographic information: 1. bus, tramway, metro and trolleybus and two regional railway lines and relevant time schedules; 2. Ticket sales point and automatic sales machine locations; 3. On-street Parkings and P&R areas; 4. Traffic Lights and lamps for pedestrian crossings; 5. ATAC depots and infrastructure; 6. Electronic access gates supporting traffic limitations. Esri EMEA UC October 26-28, 2010 Rome
  • 13. CONSIT software architecture CONSIT is based on tree tier classic software architecture: MS IIS ARCIMS 9.3 ORACLE 11 Company Logo Esri EMEA UC October 26-28, 2010 Rome
  • 14. Home page Company Logo Esri EMEA UC October 26-28, 2010 Rome
  • 15. Lines Selection by type Company Logo Esri EMEA UC October 26-28, 2010 Rome
  • 16. Vehicle Real time information Company Logo Esri EMEA UC October 26-28, 2010 Rome
  • 17. Bus lines time schedule Company Logo Esri EMEA UC October 26-28, 2010 Rome
  • 18. Metro and Railways information Company Logo Esri EMEA UC October 26-28, 2010 Rome
  • 19. Find your tickets Company Logo Esri EMEA UC October 26-28, 2010 Rome
  • 20. On-street Parkings and P&R Company Logo Esri EMEA UC October 26-28, 2010 Rome
  • 21. Depots information Company Logo Esri EMEA UC October 26-28, 2010 Rome
  • 22. CONSIT Users The applications is used from about 1.650 unique internal users : • Technical staff using it for own work; • Call center operators using it to answer customers information requests; • Customer care office operators using it to verify the customers’ complaints Esri EMEA UC October 26-28, 2010 Rome
  • 23. NEXT STEP • Integrate the geographical information of technological infrastructures with real time data on its service levels and status; • Develop the web 2.0 CONSIT version with real user customizations interface; • New map feature: ESRI ArcIms will be upgraded to ArcGis Server platform Esri EMEA UC October 26-28, 2010 Rome