How are the best Australian Banks and Financial Institutions performing on Facebook? What time do they post and how long does it take them to respond to a customer query? Download the full report here: http://socialpulse.co/australian-facebook-performance-report/banks-financial-institutions

1. Facebook Performance Report
Banks & Financial Institutions - Australia
January 2014
www.socialpulse.co // hello@socialpulse.co // #banksfbreport
Analysed by Online Circle Digital

2. Top Banks & Financial Facebook Pages by Engagement*
Data analysed by Online Circle Digital - www.theonlinecircle.com
Average Engagement for January 2 – December 1, 2013
Commonwealth Bank
39.9%
American Express
18.0%
Westpac
9.6%
NAB
6.2%
ANZ Australia
5.5%
St.George Bank
4.3%
Bankwest†
2.7%
MoneySmartAu
1.6%
Raymond A Ram
1.5%
Bank of Melbourne
1.4%
Westpac Rescue Helicopter Service
1.4%
ING DIRECT Australia
1.3%
Bendigo Bank
1.2%
Citi Australia
1.1%
Heritage
1.1%
Aussie
1.0%
BankSA
1.0%
UBank
0.9%
CUA
0.4%
Soncorp Bank
0.2%
Social media automation tool
†Average for January 14 - December 1, 2013 only due to earlier data being unavailable.
www.socialpulse.co // hello@socialpulse.co

3. Sign up for a free Social Pulse™ account
to download the full report.
http://socialpulse.co/australian-facebook-performance-report/
banks-financial-institutions