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Don't forget voice!  ,[object Object]
Tim Panton ,[object Object],[object Object]
Web vs telephone
 
ForgetMeNot
0161 237 0660
First time caller from mobile 0161 237 0660
gets a 'welcome' text ,[object Object]
Dominant web access device ,[object Object]
 
Dynamically generated  tel: URI
Associate the web session with the call
Happier customers - Shorter calls
Use voice to add warmth to a site
 
Can be easy to integrate ,[object Object]
Or even SQL ,[object Object]
Opensource PBXs:
Hosted:
Cozy conversations

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Don't Forget Voice! Telephony Hacks for Web 2.0 hackers (Tim Panton)