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Changing Behavior using Mobile By Loreanne Garcia June 2010
Change behavior through simplicity, motivation and triggers Simplicity Motivation (+fun) Triggers Cool Reduce barriers Prompt repeat action Social Acceptance Pleasure Source: (1) The BJ Fogg Behavior Model             (II) Conversation with Professor Jennifer Aaker
Mobile Technology has a unique position to persuade ,[object Object]
It can persuade at the right time, at the right place
You can take advantage of “down time”Source: “Text Messaging as a Tool for Behavior Change in Disease Prevention and Management” Heather Cole-Lewis; Trace Kershaw
Mobile technology is being used to increase participation
Mobile technology is also being used to change behavior
…. but changing behavior through mobile is not as simple as it looks
Test:  Using mobile to reduce online/offline barrier to engagement “I’ll go if you go” pilot ,[object Object]
Target smsasking fifteen users to go the gym three times in one week
Pilot failed: friends too busy, bad timing,[object Object]
Change behavior through simplicity, motivation and triggers Simplicity Motivation (+fun) Triggers Cool ,[object Object]
Activity required physical effort
 Gap between offline and offline experienceSocial Acceptance Pleasure Source: (1) The BJ Fogg Behavior Model             (II) Conversation with Professor Jennifer Aaker

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Using mobile to change behavior v3

Editor's Notes

  1. Harnessed the one-time donors can be powerful2 examplesRed Cross raised $21 million for Haiti through their $10 text message initiative for HaitiMobile giving raised $30 million for HaitiAnother example is Obama’s presidential fundraising campaign using social media and technology. Obama raised $639 of private support, 6.5 million donations, 3 million donors,
  2. Harnessed the one-time donors can be powerful2 examplesRed Cross raised $21 million for Haiti through their $10 text message initiative for HaitiMobile giving raised $30 million for HaitiAnother example is Obama’s presidential fundraising campaign using social media and technology. Obama raised $639 of private support, 6.5 million donations, 3 million donors,
  3. Harnessed the one-time donors can be powerful2 examplesRed Cross raised $21 million for Haiti through their $10 text message initiative for HaitiMobile giving raised $30 million for HaitiAnother example is Obama’s presidential fundraising campaign using social media and technology. Obama raised $639 of private support, 6.5 million donations, 3 million donors,
  4. Harnessed the one-time donors can be powerful2 examplesRed Cross raised $21 million for Haiti through their $10 text message initiative for HaitiMobile giving raised $30 million for HaitiAnother example is Obama’s presidential fundraising campaign using social media and technology. Obama raised $639 of private support, 6.5 million donations, 3 million donors,