1. How do we Heal the Healthcare
Value Chain?

2. Presenters
Lora Cecere
Supply Chain
Insights
Philippe Lambotte
Prior SVP of Merck
Karen Conway
GHX
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3. State of the Industries
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4. Healthcare Value Chain
Financial Metrics
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5. Components of Cash to Cash
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7. Study Overview
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8. Manufacturers Rate Themselves Lower Than
Providers on Ability to Deliver
on Supply Chain Goals
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9. Providers’ Rate Their Supply Chain Higher Than
Manufacturers on Inventory and Contract
Management
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10. Providers and Manufacturers Have Some
Different Ideas about Role of Supply Chain
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11. One Third of Manufacturers Report They
Successfully Integrate Supply Chain
and Sales Processes
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12. Over Two-in-Five of Manufacturers
Have a Person Responsible for
the End-to-End Supply Chain
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13. Hospitals: Value Analysis
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14. Important but Low Performance for Providers:
Improving Product Utilization
and Working Across Functional Silos
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15. Manufacturers’ Important but Low Performance:
Demand Planning and Improving Manufacturing Reliability
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16. Nearly Two-Thirds of Manufacturers Report
Offshoring to Reduce Costs
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17. Regulations, Talent and Taxation Are Top 3
Changes for Manufacturers
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18. Wrap-up
• Capability and mind set are our biggest
challenges.
• Focus end-to-end.
• Costs have not mattered as much in the
past, they do now. We need to focus on
balance and building potential….
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19. Questions?
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20. Custom Financial Benchmarking
www.supplychaininsights.com/custom-benchmarking
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21. Save the Date!
Supply Chain Insights Global Summit 2014
September 10-11, 2014
The Phoenician – Scottsdale, AZ USA
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22. Who is Lora?
• Founder of Supply Chain Insights
• Partner at Altimeter Group (leader in open
research)
• 7 years of Management Experience leading
Analyst Teams at Gartner and AMR Research
• 8 years Experience in Marketing and Selling
Supply Chain Software at Descartes Systems
Group and Manugistics (now JDA)
• 15 Years Leading teams in Manufacturing and
Distribution operations for Clorox, Kraft/General
Foods, Nestle/Dreyers Grand Ice Cream and
Procter & Gamble.
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23. Where Do You Find Lora?
Contact Information:
lora.cecere@supplychaininsights.com
Blog: www.supplychainshaman.com
(4000 pageviews/month)
Twitter: lcecere 4620 followers.
LinkedIn: linkedin.com/pub/loracecere/0/196/573 (5600 in the network)
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