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1. PUBLIC SECTOR
Justice and Public Safety
Transforming through technology at the CPS
Justice and
security for all
About CPS The ability to focus on casework leads to more
effective prosecutions, improved performance
“At the heart of The Crown Prosecution Service (CPS) deals with and more accurate management information –
enabling better use of CPS resources, improved
this progress over one million prosecution and pre-charge
decision cases. Witnesses and victims are vital staff morale and ultimately improved public
will be the CPS/ to successful prosecutions, therefore it has confidence in the CPS and the wider criminal
justice system. On the surface it was an
Logica COMPASS an objective to improvethe judicial system.
promote confidence in
services to them and
electronic case management system (CMS),
contract but scratch below that and you see a genuine
partnership between two organisations that are
delivering all on a journey together.
WhAt the CPS needed
of the CPS It is this partnership that led COMPASS to be
information The relationship began in 2001 when the CPS described as a shining example of best practice
decided to improve its handling of cases by
requirements using reliance on the physical file. Historically,
IT in government. “The history of computing is
littered with examples of solutions looking for
from charging to everything has been largely paper-based. a problem. This requires business managers
This meant that to conduct a successful case,
prosecuting, from not only did you need the right people in the to be very focused on the business case and
subsequent benefits realisation of any project,
case preparation right place at the right time, but also all the as, for example, has been successfully achieved
paperwork and other evidential material. Missing
to working from information or a key witness not attending
by the Crown Prosecution Service’s COMPASS
case management programme.” said Ian
home. This, court could lead to unnecessary adjournments Watmore, formerly Government CIO, October
which introduced costly delays and undermined
in anyone’s confidence in the justice system.
2005.
judgement, is a The scale of change required meant both that
transformation the CPS itself would need to change significantly
of profound and also that major steps were needed to
improve information sharing between criminal
proportion and justice agencies, mainly the police, CPS and
will go a long courts. The CPS therefore required a partner
able to support the technology and business
way to delivering aspects of this major transformation. The CPS
the CJS that the selectedand the as its strategic technology
partner
Logica
COMPASS programme was
public require.” born.
David Jones
COMPASS provides the necessary tools to
Chief Information Officer
allow CPS staff to spend more time on essential
CPS
tasks and less time on routine administration.

2. the ChAllenge has given them information such as outstanding
warrants or cases underway in other places,
As with most partners who are on a journey, which has been critical when opposing bail
the CPS landscape has changed along the applications. This has ensured that potentially
way. Major legislative changes have come into dangerous defendants or indeed those with a
force, particularly the 2004 extension of CPS track record of absconding were not released on
responsibilities at the pre-charge phase. Then in bail.
2008 a structural change formalised the regional
Groups, allowing economies of scale to be Together, we have met every milestone right
made and more complex casework to be better on time. But we don’t stop there, and every
resourced. The CPS has been a leading agent single year we strive to improve to deliver better
in the ongoing quest for joined-up justice within service. But actually, the bigger success story
the wider criminal justice system. Electronic has been the transformation we have enabled
information sharing between criminal justice through our partnership – truly modernising
agencies and with defence representatives lays criminal justice.
the foundation for the shift away from paper and
David Jones, CIO at CPS says, “In 2009 the
to digital prosecutions.
CPS extended its contract with Logica not only
because the deal was cost effective but because
the trust and confidence in the partnership was
our AnSWer deeply embedded in both Logica and the CPS.
When the decision to extend was made this
The way that the partnership with Logica strong relationship was an equal partner with
works means the CPS is supported through the traditional hard factors of performance, time
the changes the organisation undergoes. We and cost.”
work closely with the CPS to make best use
of its investments and to map out how the “Together we went forward with a reasonable
evolving business can harness technology. We view of how a digital CPS may emerge
bring ideas to the table, collectively explore but without a firm user requirement. That
their potential and select the best ones to take courage - on both sides - is now paying huge
forward based on delivery of benefits. dividends and by April 2012 the Government
fully anticipates declaring the Criminal Justice
COMPASS began with a focus on a new national System as digital.”
electronic case management system and has
become a journey of transformation supported
by modern information and communications
technology. We are helping the CPS to embrace
WhY logiCA?
mobility without compromising security, through
We have a flexible, collaborative culture. Our
use of handheld devices and encrypted laptops.
innovative, practical solutions are tailored to
We’ve been helping them to join up justice with
client needs. We work closely with public sector
police systems and provision of tools to support
agencies and are one of the leading IT and
joint witness care. Working through technology
business services suppliers to the Government/
alliances, we continue to maintain modern IT
public sector.
and telephony.
A SuCCeSS StorY
There are many examples of how the COMPASS
CMS has helped the CPS develop better working
practices and assisted in dealing with particular
cases where issues arise. For instance, access
to CMS using either a secure terminal or a 3G
laptop has allowed prosecutors to find the
most up to date information while in court that
had not yet found its way into the physical file.
Prosecutors have reported cases where CMS
T: +44 (0) 207 637 9111 Logica is a business and technology service company, employing 41,000 people. It provides business consulting, systems integration and
E: justice.uk@logica.com outsourcing to clients around the world, including many of Europe’s largest businesses. Logica creates value for clients by successfully
integrating people, business and technology. It is committed to long term collaboration, applying insight to create innovative answers to
clients’ business needs. Logica is listed on both the London Stock Exchange and Euronext (Amsterdam) (LSE: LOG; Euronext: LOG).
More information is available at www.logica.com.
The company is a public company incorporated and domiciled in the UK. The address of its registered office is 250 Brook Drive, Green Park,
www.logica.co.uk/justice Reading RG2 6UA, United Kingdom.
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