14 in '14 Online Edition

14 in ’14
O N L I N E

E D I T I O N

Improving your online
news operation this year
Logan Aimone, MJE
Permission granted for educational classroom use only.
http://slideshare.net/loganaimone
http://loganaimone.com

Wednesday, November 13, 13

Why try?
• Work constantly to improve. What you do, and how you
do it, should be in flux.

• Experiment. There are not a lot of well-tested best
practices online. Figure out the best for your community.

• Improve and engage. Better content yields an engaged
audience. You want both.

• That’s success all around!
14 in ’14: Online Edition

Try some new endeavors to
improve your online news
operation. Here are 14 things you
can try.
You don’t have to try them all at
once, but you can get started right
away.

1. Stop thinking in issues.
• Think online first.
• The website is live. Update it frequently.
• Don’t just dump your print content online. Post when stories
are ready.


2. Don’t assume people
are coming to you.
• Attract them through social media promotions and referrals,
commenting and contextual linking.

• Share more. Make it easy.
• Referrals matter.

3. Cover the things
your audience likes.
• Include coverage of recreational and leisure pursuits:
horseback riding, boating, hiking, etc.

• Video games are hugely popular but get little coverage.
• Don’t be locked into a template of sections just because other
news sites do. Suggestions: Health, finance, consumer news.

• When you commit to a category, you’ll create content for it.

4. Do more lists.
• Listicle: A simple, arbitrary grouping
Example: “28 duck-face selfies”

• Definitive list: All-encompassing inventory
Example: “The 63 best moments from Homecoming 2013”

• Framework list: Only exists to structure a narrative; number
is arbitrary — whatever it takes to organize/tell the story
Example: “36 reasons you should volunteer for the Red Cross”

• More info here, here and here.

(Fun
break)


5. Let print and Web
work together.
• Don't assume the audience is reading both.
• If coverage spans both platforms, make sure a reader can catch
up through a printed summary or a digital sidebar.

• Use website for updates between printed editions.
• It’s not just about a story page. Social media posts contribute
to communicating to the audience. Consider using Storify.

6. Provide context.
• Tag or categorize related stories.
• Use contextual linking, which aids the reader who might be
coming late to a story.

• Use short links, which are based on the database, not the
initial URL.

• Nerd alert: Kill the “http://domain.com” for internal links.
• Use mug shots and pull quotes. A sidebar can also add a list of
facts or summarize past coverage.

7. Develop and publish a
comments policy.
• You need one.
• Facebook or Disqus plugins are an option, but you can't truly
moderate as a result.

• Instead, require a verifiable email address and spot-check
occasionally.

• Three insightful comments with names are better than 300
worthless rants from anonymous trolls.


8. Show your background.
• Put your policies, awards, practices and interesting trivia in
the “About” section where people can find them.

• On the header, provide the name of school and physical
address.

• Make it easy for visitors to contact you. Even a generic
“contact” email is helpful. If you use a form, make sure it
sends a confirmation after the form is submitted.


9. Engage readers.
• Allow and encourage comments.
• Develop a conversation with your audience via comments as
well as social media. Interact.

• Ask followers for story ideas, tips, sources, submissions and
feedback on how you are doing. It’s a two-way conversation.

• Nerd alert: Use Akismet (free for nonprofits; flags spam).
You’ll be glad you did.

10. Explore a new
social platform.
• Instagram, Tumblr, Reddit.
• Each has a distinct audience.
• Discover the journalistic use for things your peers are already
using.

• Anticipate what's next: Kik? Snapchat? Something else?

11. Use your analytics.
• See what people are searching for, how they got to the site,
what they are spending time with.

• Use them as a classroom motivator. Can you get more visitors?
Can you increase referrals from certain platforms?


12. Think about
your audience.
• Is the site responsive for mobile and tablet readers?
• Focus on the content, and make it great.
• Have a well-designed UI.
• It’s about the UX, stupid.

Watch this, and think.


13. Use the home page as
a dashboard and menu.
• Kill the Twitter feed from your home page. The reader is
already at the website. Keep Twitter feeds that aren't referrals
(sports scores, other interesting links).

• Nobody cares about your PDFs.
• Showcase the most important stories in the carousel, not just
the most recent. Help the reader see what matters.

• Reconfigure based on the news of the day.


14. The story page is
your landing page.
• Less hub-and-spoke navigation to/from home page.
• More inter-category clicking.
• Make it easy for the reader to find information and understand
the story with context and navigation.


Remember…
• Your role on campus is to inform your audience, not just to
write stories or take photos.

• You have a responsibility — an obligation, even — to take that
seriously and to do it well.

• Your audience needs you to tell the story in a truthful,
authentic way.

• Doing a good job means thinking about what the reader needs
and using tools to meet those needs, not just providing digital
versions of printed newspapers.

Thanks!
Questions?
logan@snosites.com
@loganaimone
http://loganaimone.com
slideshare.net/loganaimone


14 in '14 Online Edition

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