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How to use conversations to inform your service
- 1. What the #?
How to use conversations
to inform your service
noel.hatch@kent.gov.uk
Research & Design Manager
- 3. …to better use it to inform your service
http://www-958.ibm.com/software/analytics/manyeyes/visualizations/social-by-design-2
- 4. …and see relationships between areas
http://www-958.ibm.com/software/analytics/manyeyes/visualizations/kent-literacy-reading-word-tree