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@lmalmanza   First steps
why?
where am I?
Startup   Company
50% - 1 year
30% - 2 years
90% - 10 years
  new business rate
most startups fail
 from a lack of
  customer ($)
goal: have a chance
business model vs business plan
Business Model   Business Plan




      Startup     Company


                 66%
                    change
lean
there is no process
tools
lean canvas
is a framework
yeahhh, now what?
validation
comprobation
comprobar que
método científico
scientific method

                   1.Construct hypotheses
                   2.Test by doing an experiment
                   3.Validate or invalidate
hypotheses =
assumptions
experiments
metrics
pivot


take decision


           take decision
one example
How to Make $4,500 in 90 Minutes [Case Study]
First steps validation board                                                  Project                      Date




                                                        Discovery                                               Pivot... (go back)

     About                       Assumptions               Experiments                  Metrics    Validated    Invalidated
  User/
                                                 Customer segment
                 1.                               1.                     1.                       1.           1.
 Customer        2.                               2.                     2.                       2.           2.
                 3.                               3.                     3.                       3.           3.

                 1.                               1.                     1.                       1.           1.
  Problem        2.
                 3.
                                                  2.
                                                  3.       Problem       2.
                                                                         3.
                                                                                                  2.
                                                                                                  3.
                                                                                                               2.
                                                                                                               3.



                                               Unique Value Proposition
                 1.                               1.                     1.                       1.           1.
  Solution       2.                               2.                     2.                       2.           2.
                 3.                               3.                     3.                       3.           3.



                                                        Validation                                             Pivot... (go back)

     About                       Assumptions               Experiments                  Metrics    Validated   Invalidated


                                                           Solution
                  1.                              1.                     1.                       1.           1.
   Product        2.                              2.                     2.                       2.           2.
                  3.                              3.                     3.                       3.           3.

                  1.                              1.                     1.                       1.           1.
Distribution      2.
                  3.
                                                  2.
                                                  3.      Channels       2.
                                                                         3.
                                                                                                  2.
                                                                                                  3.
                                                                                                               2.
                                                                                                               3.



                                                       Revenue Stream
                  1.                              1.                     1.                       1.           1.
   Pricing        2.                              2.                     2.                       2.           2.
                  3.                              3.                     3.                       3.           3.

                  1.                              1.                     1.                       1.           1.
   Demand         2.                              2.                     2.                       2.           2.
   creation       3.                              3.                     3.                       3.           3.

                  1.                              1.                     1.                       1.           1.
Market type       2.                              2.                     2.                       2.           2.
                  3.                              3.                     3.                       3.           3.

                  1.                              1.                     1.                       1.           1.
Competitors 2.                                    2.                     2.                       2.           2.
                  3.                              3.                     3.                       3.           3.

                                                                                                                    Luis Almanza
http://lmalmanza.wordpress.com                                                                                      @lmalmanza
First steps validation board                                              Project                      Date




                                                    Discovery                                               Pivot... (go back)

     About                       Assumptions           Experiments                  Metrics    Validated    Invalidated
  User/          1.                            1.                    1.                       1.           1.
 Customer        2.                            2.                    2.                       2.           2.
                 3.                            3.                    3.                       3.           3.

                 1.                            1.                    1.                       1.           1.
  Problem        2.                            2.                    2.                       2.           2.
                 3.                            3.                    3.                       3.           3.

                 1.                            1.                    1.                       1.           1.
  Solution       2.                            2.                    2.                       2.           2.
                 3.                            3.                    3.                       3.           3.



                                                    Validation                                             Pivot... (go back)

     About                       Assumptions           Experiments                  Metrics    Validated   Invalidated
                  1.                           1.                    1.                       1.           1.
   Product        2.                           2.                    2.                       2.           2.
                  3.                           3.                    3.                       3.           3.

                  1.                           1.                    1.                       1.           1.
Distribution      2.                           2.                    2.                       2.           2.
                  3.                           3.                    3.                       3.           3.

                  1.                           1.                    1.                       1.           1.
   Pricing        2.                           2.                    2.                       2.           2.
                  3.                           3.                    3.                       3.           3.

                  1.                           1.                    1.                       1.           1.
   Demand         2.                           2.                    2.                       2.           2.
   creation       3.                           3.                    3.                       3.           3.

                  1.                           1.                    1.                       1.           1.
Market type       2.                           2.                    2.                       2.           2.
                  3.                           3.                    3.                       3.           3.

                  1.                           1.                    1.                       1.           1.
Competitors 2.                                 2.                    2.                       2.           2.
                  3.                           3.                    3.                       3.           3.

                                                                                                                Luis Almanza
http://lmalmanza.wordpress.com                                                                                  @lmalmanza
take notes!




get out of the building
1. Exploration
observation


       observation
empahty map


      Emphaty Map
story board


       Story board
talk!
interviews
30 min in person
   with your
  prototypical
   customer
1. Set context & tell your story
      2. Tell your problem
           3. LISTEN!!
  4. Ask follow up / references
• The best question to start is always, “Tell
  me the story of the
  time you did…”
• Never ask a question that starts with the
  word “would,” ie. “Would you do
  X?” or “Would you pay for this?”
Bad questions
•   Do you like [something everyone likes, ie
    music]?”
•   “Do you have a problem with [insert too broad
    or too obvious problem]?”
•   “Do you want more time and money?”
•   “Do you wish you could have a [insert
    something awesome like a Porsche]?”
•   Anything that has to do with your solution
good questions
• “Tell me about the last time you…”
• “How are you currently solving [insert
  problem]?”
• “How/where did you search for a solution?”
• “If you could wave a magic wand and have
  anything you wanted, what would it look
  like?”
surveys
google docs (docs.google.com)
        wufoo (wufoo.com)
survey monkey (surveymonkey.com)
  facebook (www.facebook.com)
record, evidence


        record, evidence
2.pitch!
2. pitch
cold email



       cold email
cold call


cold call
fake ad
Walking into a
store and pitching
    the owner
meetings, user groups, conferences
              Hand out cards with invite to:
landing page
www.unbounce.com
www.launchrock.com
www.checkthis.com
domain


www.name.com
don´t forget the
   ACTION

“Singup to be notified when we launch”
example
demos
videos
dibujos


          drawings
maquetas


           model
research
• Euromonitor
• OET
• INEGI
• google trends
• google insights
• facebook ads
metrics
where are they?


how i can find people?
get out of the building
First steps validation board                                              Project                      Date




                                                    Discovery                                               Pivot... (go back)

     About                       Assumptions           Experiments                  Metrics    Validated    Invalidated
  User/          1.                            1.                    1.                       yes no
                                                                                              1.           1.


                                                                                                  no
 Customer        2.                            2.                    2.                       2.           2.
                 3.                            3.                    3.                       3.           3.

                 1.                            1.                    1.                       yes no
                                                                                              1.           1.


                                                                                              yes
  Problem        2.                            2.                    2.                       2.           2.
                 3.                            3.                    3.                       3.           3.



  Solution
                 1.
                 2.
                 3.
                                               1.
                                               2.
                                               3.
                                                                     1.
                                                                     2.
                                                                     3.
                                                                                              yes
                                                                                              1.
                                                                                              2.
                                                                                              3.
                                                                                                           1.
                                                                                                           2.
                                                                                                           3.



                                                    Validation                                             Pivot... (go back)

     About                       Assumptions           Experiments                  Metrics    Validated   Invalidated
                  1.                           1.                    1.                       1.           1.
   Product        2.                           2.                    2.                       2.           2.
                  3.                           3.                    3.                       3.           3.

                  1.                           1.                    1.                       1.           1.
Distribution      2.                           2.                    2.                       2.           2.
                  3.                           3.                    3.                       3.           3.

                  1.                           1.                    1.                       1.           1.
   Pricing        2.                           2.                    2.                       2.           2.
                  3.                           3.                    3.                       3.           3.

                  1.                           1.                    1.                       1.           1.
   Demand         2.                           2.                    2.                       2.           2.
   creation       3.                           3.                    3.                       3.           3.

                  1.                           1.                    1.                       1.           1.
Market type       2.                           2.                    2.                       2.           2.
                  3.                           3.                    3.                       3.           3.

                  1.                           1.                    1.                       1.           1.
Competitors 2.                                 2.                    2.                       2.           2.
                  3.                           3.                    3.                       3.           3.

                                                                                                                Luis Almanza
http://lmalmanza.wordpress.com                                                                                  @lmalmanza
product features
less friction
contacto
   lmalmanza.wordpress.com
Credits

• WWW.leanstartupmachine.com


• www.steveblank.com


• www.startuplessons.com


• the startups owners manual


• the lean startup


• running lean

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First steps validation board

  • 1. @lmalmanza First steps
  • 4. Startup Company
  • 5. 50% - 1 year 30% - 2 years 90% - 10 years new business rate
  • 6.
  • 7. most startups fail from a lack of customer ($)
  • 8. goal: have a chance
  • 9.
  • 10. business model vs business plan
  • 11. Business Model Business Plan Startup Company 66% change
  • 12.
  • 13. lean
  • 14.
  • 15. there is no process
  • 16. tools
  • 20.
  • 23. método científico scientific method 1.Construct hypotheses 2.Test by doing an experiment 3.Validate or invalidate
  • 27. pivot take decision take decision
  • 28. one example How to Make $4,500 in 90 Minutes [Case Study]
  • 29. First steps validation board Project Date Discovery Pivot... (go back) About Assumptions Experiments Metrics Validated Invalidated User/ Customer segment 1. 1. 1. 1. 1. Customer 2. 2. 2. 2. 2. 3. 3. 3. 3. 3. 1. 1. 1. 1. 1. Problem 2. 3. 2. 3. Problem 2. 3. 2. 3. 2. 3. Unique Value Proposition 1. 1. 1. 1. 1. Solution 2. 2. 2. 2. 2. 3. 3. 3. 3. 3. Validation Pivot... (go back) About Assumptions Experiments Metrics Validated Invalidated Solution 1. 1. 1. 1. 1. Product 2. 2. 2. 2. 2. 3. 3. 3. 3. 3. 1. 1. 1. 1. 1. Distribution 2. 3. 2. 3. Channels 2. 3. 2. 3. 2. 3. Revenue Stream 1. 1. 1. 1. 1. Pricing 2. 2. 2. 2. 2. 3. 3. 3. 3. 3. 1. 1. 1. 1. 1. Demand 2. 2. 2. 2. 2. creation 3. 3. 3. 3. 3. 1. 1. 1. 1. 1. Market type 2. 2. 2. 2. 2. 3. 3. 3. 3. 3. 1. 1. 1. 1. 1. Competitors 2. 2. 2. 2. 2. 3. 3. 3. 3. 3. Luis Almanza http://lmalmanza.wordpress.com @lmalmanza
  • 30. First steps validation board Project Date Discovery Pivot... (go back) About Assumptions Experiments Metrics Validated Invalidated User/ 1. 1. 1. 1. 1. Customer 2. 2. 2. 2. 2. 3. 3. 3. 3. 3. 1. 1. 1. 1. 1. Problem 2. 2. 2. 2. 2. 3. 3. 3. 3. 3. 1. 1. 1. 1. 1. Solution 2. 2. 2. 2. 2. 3. 3. 3. 3. 3. Validation Pivot... (go back) About Assumptions Experiments Metrics Validated Invalidated 1. 1. 1. 1. 1. Product 2. 2. 2. 2. 2. 3. 3. 3. 3. 3. 1. 1. 1. 1. 1. Distribution 2. 2. 2. 2. 2. 3. 3. 3. 3. 3. 1. 1. 1. 1. 1. Pricing 2. 2. 2. 2. 2. 3. 3. 3. 3. 3. 1. 1. 1. 1. 1. Demand 2. 2. 2. 2. 2. creation 3. 3. 3. 3. 3. 1. 1. 1. 1. 1. Market type 2. 2. 2. 2. 2. 3. 3. 3. 3. 3. 1. 1. 1. 1. 1. Competitors 2. 2. 2. 2. 2. 3. 3. 3. 3. 3. Luis Almanza http://lmalmanza.wordpress.com @lmalmanza
  • 31. take notes! get out of the building
  • 33.
  • 34. observation observation
  • 35. empahty map Emphaty Map
  • 36. story board Story board
  • 37. talk!
  • 39. 30 min in person with your prototypical customer
  • 40. 1. Set context & tell your story 2. Tell your problem 3. LISTEN!! 4. Ask follow up / references
  • 41. • The best question to start is always, “Tell me the story of the time you did…” • Never ask a question that starts with the word “would,” ie. “Would you do X?” or “Would you pay for this?”
  • 42. Bad questions • Do you like [something everyone likes, ie music]?” • “Do you have a problem with [insert too broad or too obvious problem]?” • “Do you want more time and money?” • “Do you wish you could have a [insert something awesome like a Porsche]?” • Anything that has to do with your solution
  • 43. good questions • “Tell me about the last time you…” • “How are you currently solving [insert problem]?” • “How/where did you search for a solution?” • “If you could wave a magic wand and have anything you wanted, what would it look like?”
  • 45. google docs (docs.google.com) wufoo (wufoo.com) survey monkey (surveymonkey.com) facebook (www.facebook.com)
  • 46. record, evidence record, evidence
  • 48. cold email cold email
  • 51.
  • 52. Walking into a store and pitching the owner
  • 53. meetings, user groups, conferences Hand out cards with invite to:
  • 59. don´t forget the ACTION “Singup to be notified when we launch”
  • 61.
  • 62.
  • 63. demos
  • 65. dibujos drawings
  • 66. maquetas model
  • 68. • Euromonitor • OET • INEGI • google trends • google insights • facebook ads
  • 70.
  • 71. where are they? how i can find people?
  • 72. get out of the building
  • 73. First steps validation board Project Date Discovery Pivot... (go back) About Assumptions Experiments Metrics Validated Invalidated User/ 1. 1. 1. yes no 1. 1. no Customer 2. 2. 2. 2. 2. 3. 3. 3. 3. 3. 1. 1. 1. yes no 1. 1. yes Problem 2. 2. 2. 2. 2. 3. 3. 3. 3. 3. Solution 1. 2. 3. 1. 2. 3. 1. 2. 3. yes 1. 2. 3. 1. 2. 3. Validation Pivot... (go back) About Assumptions Experiments Metrics Validated Invalidated 1. 1. 1. 1. 1. Product 2. 2. 2. 2. 2. 3. 3. 3. 3. 3. 1. 1. 1. 1. 1. Distribution 2. 2. 2. 2. 2. 3. 3. 3. 3. 3. 1. 1. 1. 1. 1. Pricing 2. 2. 2. 2. 2. 3. 3. 3. 3. 3. 1. 1. 1. 1. 1. Demand 2. 2. 2. 2. 2. creation 3. 3. 3. 3. 3. 1. 1. 1. 1. 1. Market type 2. 2. 2. 2. 2. 3. 3. 3. 3. 3. 1. 1. 1. 1. 1. Competitors 2. 2. 2. 2. 2. 3. 3. 3. 3. 3. Luis Almanza http://lmalmanza.wordpress.com @lmalmanza
  • 76. contacto lmalmanza.wordpress.com
  • 77. Credits • WWW.leanstartupmachine.com • www.steveblank.com • www.startuplessons.com • the startups owners manual • the lean startup • running lean