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The Art of Asking
Who is here?




               2
Lori L. Jacobwith
 •   20+ years as a communication
     strategist & fundraising coach
 •   Measurable: Helped
     organizations raise over $100
     million in last 10 years.
 •   Impact: My work creates
     environments where people find
     ease in their work with, and their
     conversations about money.
                                          3
Where we are heading today
Why is
asking for
money so
  hard?
Money moves toward boldness and
clarity of communication




                                  6
Art of Asking



                What, if anything,
                do you LIKE to
                ask for?
                What makes it ok?
The Secret to Fundraising:
Clear, Bold Communication

    • Telling Your Story - Intro
    • Asking – Take Action
    • Maximize Relationships
      – Stay Relevant
    • Managing Data
46% of donors stop
 giving for reasons
      connected to
       “a failure to
    communicate.”
~ Penelope Burk & Cygnus Applied Research
Communication



 1. Listen.
 2. Connect with your community
    where they are.
 3. Allow your community to spread
    your messages.
Art of Asking



The question is not
about how to “get the
money.”
Rather the question is
about our own
relationship with money.
How does money given bring joy?

What is the financial legacy you want
    to leave at your organization?
Three Toxic Myths of Scarcity




  1. There’s never enough.
Three Toxic Myths of Scarcity




        2. More is better.
Three Toxic Myths of Scarcity




 3. That’s just the way it is.
Art of Asking


Think for a
moment about the
very first time you
made a financial
contribution
Money flows like water
In 2009, $303.75 billion was contributed
to charities in United States.*
  Breakdown of charitable giving:
  • 4% from corporations
  • 13% from foundations
  • 83% from individuals (includes bequests)
                        *Source : Giving USA, June2010
“Feeling good is what
   nonprofits sell.”
         ~ Seth Godin, Author & Marketing guru
Communication




  The most overlooked & important
    component of development.
Art of Asking


                 Fundraising is a call
                to conversation and
                     to relationship.
                         Not just a
                  transactional act.
NEED exists when
something is missing
Funding gap? - What’s yours?
Art of Asking




      What do you ask for?
Habitat for Humanity




  What problem do you help solve?
Identify



Steward                             Engage
                 The Art of
                  Asking



     Recognize                Ask
Identify
People who are:
• Passionate about your work
• Inspired and…
• Are excited/interested to
  know more
Identify



             Engage
The Art of
 Asking
Invite Personally

• Delivered via the donor’s
  preferred medium            Engage
• Timed to the donor’s pace
• Focused on the donor’s
  self interest
Invite
Invite Practice

Find a partner quickly
• Sit with backs to each other
• Ask for a meeting with that person.
• You know them. They have not yet given
  to Habitat for Humanity.
• After one person gets a yes to set a
  meeting or attend an event, switch!
• Give each other feedback.
Debrief
Art of Asking

     • What’s Working?
     • What’s Missing?
     • Share a story
      causing people to feel something &
      take action

     • Listen
Break
The Art of Asking – Part II
Brief review




               36
Art of Asking




70% of donors say the value
    of their first gift is
considerably less than they
  could have made at the
     time you asked.
Only ask the people who want
to say yes.




                               38
Signs They Are Ready
Preparing for the ASK
           7 Crucial Questions
1. Do you know they are ready?
2. Specifically what will be asked for?
3. Does the donor have an abundance of what
   you will be asking for?
4. What concerns might the donor have about
   saying “yes” to your request?
5. Why would the donor say “yes”?
                                          Ask
6. Who will be asking?
7. Where will the ask take place?
Art of Asking

 Expand your pool of askers:
 •   Former board
 •   Non-development
     staff
 •   Volunteers
 •   Donors
 •   Vendors
 •   Others?
Communication that generates Action

Simple framework for generating $ or support:
1)   What’s your current funding gap?
2)   What would your organization do with more
     money or members? Humanize this.
3)   What is one simple action you want people to
     take?
4)   Cause people to feel something.
5)   Communicate regularly
Art of Asking

     • What’s Working?
     • What’s Missing?
     • Share a story
      causing people to feel something &
      take action

     • Listen
Ask #1
Ask Practice

Find a partner quickly
• Ask for something substantial to you
  (must be money)
• Donor should say Yes at some point
• After one asks, the “donor” should give
  feedback
• Switch!
Debrief
Role Play #2
Ask Practice

Find a different partner
• Ask for a substantial
  monetary gift
• Donor should say No
• After one asks, the
  “donor” should give
  feedback
• Switch!
Debrief
How can you turn a no
     into a yes?
Final role play
Turn no into a yes
Debrief
Identify



Steward                             Engage
                 The Art of
                  Asking



     Recognize                Ask
Communication that generates Action

Simple framework for generating $ or support:
1)   What’s your current funding gap?
2)   What would your organization do with more
     money or members? Humanize this.
3)   What is one simple action you want people to
     take?
4)   Cause people to feel something.
5)   Communicate regularly
“In all you do, act
as if it’s impossible
              to fail.”
            ~Jerold Panas, Asking
Tell:
One thing you
learned or
inspired you

Your next action

                   57
Connecting with Lori

 Blog and monthly e-Newsletter
  Membership – special offer
  Key Note & Breakout Sessions
  Customized Fundraising Action
  Planning Sessions
                                  58
Thank you!
           Lori Jacobwith
   lori@LoriJacobwith.com
   www.LoriJacobwith.com
   952- 949-2105
   http://twitter.com/LJacobwith

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Lori Jacobwith Art of Asking HFH March2011

  • 1. The Art of Asking
  • 3. Lori L. Jacobwith • 20+ years as a communication strategist & fundraising coach • Measurable: Helped organizations raise over $100 million in last 10 years. • Impact: My work creates environments where people find ease in their work with, and their conversations about money. 3
  • 4. Where we are heading today
  • 6. Money moves toward boldness and clarity of communication 6
  • 7. Art of Asking What, if anything, do you LIKE to ask for? What makes it ok?
  • 8. The Secret to Fundraising: Clear, Bold Communication • Telling Your Story - Intro • Asking – Take Action • Maximize Relationships – Stay Relevant • Managing Data
  • 9. 46% of donors stop giving for reasons connected to “a failure to communicate.” ~ Penelope Burk & Cygnus Applied Research
  • 10. Communication 1. Listen. 2. Connect with your community where they are. 3. Allow your community to spread your messages.
  • 11. Art of Asking The question is not about how to “get the money.” Rather the question is about our own relationship with money.
  • 12. How does money given bring joy? What is the financial legacy you want to leave at your organization?
  • 13. Three Toxic Myths of Scarcity 1. There’s never enough.
  • 14. Three Toxic Myths of Scarcity 2. More is better.
  • 15. Three Toxic Myths of Scarcity 3. That’s just the way it is.
  • 16. Art of Asking Think for a moment about the very first time you made a financial contribution
  • 18. In 2009, $303.75 billion was contributed to charities in United States.* Breakdown of charitable giving: • 4% from corporations • 13% from foundations • 83% from individuals (includes bequests) *Source : Giving USA, June2010
  • 19. “Feeling good is what nonprofits sell.” ~ Seth Godin, Author & Marketing guru
  • 20. Communication The most overlooked & important component of development.
  • 21. Art of Asking Fundraising is a call to conversation and to relationship. Not just a transactional act.
  • 23. Funding gap? - What’s yours?
  • 24. Art of Asking What do you ask for?
  • 25. Habitat for Humanity What problem do you help solve?
  • 26. Identify Steward Engage The Art of Asking Recognize Ask
  • 27. Identify People who are: • Passionate about your work • Inspired and… • Are excited/interested to know more
  • 28. Identify Engage The Art of Asking
  • 29. Invite Personally • Delivered via the donor’s preferred medium Engage • Timed to the donor’s pace • Focused on the donor’s self interest
  • 31. Invite Practice Find a partner quickly • Sit with backs to each other • Ask for a meeting with that person. • You know them. They have not yet given to Habitat for Humanity. • After one person gets a yes to set a meeting or attend an event, switch! • Give each other feedback.
  • 33. Art of Asking • What’s Working? • What’s Missing? • Share a story causing people to feel something & take action • Listen
  • 34. Break
  • 35. The Art of Asking – Part II
  • 37. Art of Asking 70% of donors say the value of their first gift is considerably less than they could have made at the time you asked.
  • 38. Only ask the people who want to say yes. 38
  • 39. Signs They Are Ready
  • 40. Preparing for the ASK 7 Crucial Questions 1. Do you know they are ready? 2. Specifically what will be asked for? 3. Does the donor have an abundance of what you will be asking for? 4. What concerns might the donor have about saying “yes” to your request? 5. Why would the donor say “yes”? Ask 6. Who will be asking? 7. Where will the ask take place?
  • 41. Art of Asking Expand your pool of askers: • Former board • Non-development staff • Volunteers • Donors • Vendors • Others?
  • 42. Communication that generates Action Simple framework for generating $ or support: 1) What’s your current funding gap? 2) What would your organization do with more money or members? Humanize this. 3) What is one simple action you want people to take? 4) Cause people to feel something. 5) Communicate regularly
  • 43. Art of Asking • What’s Working? • What’s Missing? • Share a story causing people to feel something & take action • Listen
  • 45. Ask Practice Find a partner quickly • Ask for something substantial to you (must be money) • Donor should say Yes at some point • After one asks, the “donor” should give feedback • Switch!
  • 47.
  • 49. Ask Practice Find a different partner • Ask for a substantial monetary gift • Donor should say No • After one asks, the “donor” should give feedback • Switch!
  • 51. How can you turn a no into a yes?
  • 52. Final role play Turn no into a yes
  • 54. Identify Steward Engage The Art of Asking Recognize Ask
  • 55. Communication that generates Action Simple framework for generating $ or support: 1) What’s your current funding gap? 2) What would your organization do with more money or members? Humanize this. 3) What is one simple action you want people to take? 4) Cause people to feel something. 5) Communicate regularly
  • 56. “In all you do, act as if it’s impossible to fail.” ~Jerold Panas, Asking
  • 57. Tell: One thing you learned or inspired you Your next action 57
  • 58. Connecting with Lori Blog and monthly e-Newsletter Membership – special offer Key Note & Breakout Sessions Customized Fundraising Action Planning Sessions 58
  • 59. Thank you! Lori Jacobwith lori@LoriJacobwith.com www.LoriJacobwith.com 952- 949-2105 http://twitter.com/LJacobwith