SlideShare uma empresa Scribd logo
1 de 12
Baixar para ler offline
1
(c) Liz H Kelly August 2014, UCLA Extension
New Media Marketing
Week 7: Managing Social Media
Wednesday, August 6, 14
2
NMM Class Photo
©	
  2014,	
  Liz	
  H	
  Kelly	
  (Proprietary	
  and	
  Con:idential)
Wednesday, August 6, 14
3
Week 7 Topics
©	
  2014,	
  Liz	
  H	
  Kelly	
  (Proprietary	
  and	
  Con:idential)
Social Media Policies
Social Media
Management Tools
Facebook & YouTube
Analytics Tools
Ramon deLeon at
Dominoes in Chicago
Exercise
Wrap-up
Social Media Analytics will turn
you into a Transformer.
Wednesday, August 6, 14
4
Social Media Policies
Set guidelines to have brand
consistency
Encourage employees to be
brand ambassadors
Set 2 policies:
• If social for their job
• If social for personal use
Train employees on policy
Revise every 6 months
©	
  2014,	
  Liz	
  H	
  Kelly	
  (Proprietary	
  and	
  Con:idential)
“Assume that your professional
life and your personal life will
merge online regardless of your
care in separating them.”
Wednesday, August 6, 14
5
Social Media Mgmt Tools
Hootsuite - free
UberSocial - free
Tweetdeck - bought by Twitter,
no mobile app
Buffer - free trial
SproutSocial - free 30 day trial
HubSpot - bigger budget
Radian 6 - big budgets
©	
  2014,	
  Liz	
  H	
  Kelly	
  (Proprietary	
  and	
  Con:idential)
Wednesday, August 6, 14
6
Engagement Reports
©	
  2014,	
  Liz	
  H	
  Kelly	
  (Proprietary	
  and	
  Con:idential)
Wednesday, August 6, 14
7
Facebook Insights
©	
  2014,	
  Liz	
  H	
  Kelly	
  (Proprietary	
  and	
  Con:idential)
Wednesday, August 6, 14
8
YouTube Analytics
©	
  2014,	
  Liz	
  H	
  Kelly	
  (Proprietary	
  and	
  Con:idential)
Wednesday, August 6, 14
9
Ramon de Leon
©	
  2014,	
  Liz	
  H	
  Kelly	
  (Proprietary	
  and	
  Con:idential)
Social Media Marketer with
extraordinary passion
Builds Brand Ambassadors
@Ramon_DeLeon
Listens to customers
Engages with customers
Surprises customers
Ramon de Leon puts the fun in pizza at
Dominos Pizza in Chicago, Illinois
Wednesday, August 6, 14
10
Assignment 7
Week 7 Assignment
Identify the "Where"
Write fourth of five Marketing Assignments (MA) in which you will identify the
"Where" (Platforms and Tools) of your Marketing Plan. Explain the marketing
channels you intend to use to market your product or service. This assignment
represents a smaller piece of a larger whole: your final Marketing Plan (MP),
which is due at the end of class.
Submit your assignment using the Upload Widget.
Sign in to Blackboard. Select your file and click Upload Files to complete the
submission process. The document will then be delivered to your instructor.
©	
  2014,	
  Liz	
  H	
  Kelly	
  (Proprietary	
  and	
  Con:idential)
Wednesday, August 6, 14
11
Grading
Below is our grading grid for assignments:
©	
  2014,	
  Liz	
  H	
  Kelly	
  (Proprietary	
  and	
  Con:idential)
Wednesday, August 6, 14
12
CEO/Founder Liz H Kelly has built
advertising campaigns and recognition
programs for Fox Interactive Media/
MySpace, Paramount Pictures, and the
first Sprint PCS. She is on the Advisory
Board for Net Impact LA and Global Girl
Media & regularly speaks on panels, ie
Digital Hollywood, Social Media Week LA.
About & Contact
Liz H Kelly, Goody PR &
Goody Awards* Founder
lizkellylive@gmail.com
Google Voice:
310-987-7207
*part of Sunrise Road Media Inc
©	
  2014,	
  Liz	
  H	
  Kelly	
  (Proprietary	
  and	
  Con:idential)
Wednesday, August 6, 14

Mais conteúdo relacionado

Último

4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN
4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN
4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN
Cara Menggugurkan Kandungan 087776558899
 

Último (20)

Press Release Distribution Evolving with Digital Trends.pdf
Press Release Distribution Evolving with Digital Trends.pdfPress Release Distribution Evolving with Digital Trends.pdf
Press Release Distribution Evolving with Digital Trends.pdf
 
Aligarh Hire 💕 8250092165 Young and Hot Call Girls Service Agency Escorts
Aligarh Hire 💕 8250092165 Young and Hot Call Girls Service Agency EscortsAligarh Hire 💕 8250092165 Young and Hot Call Girls Service Agency Escorts
Aligarh Hire 💕 8250092165 Young and Hot Call Girls Service Agency Escorts
 
TAM_AdEx-Cross_Media_Report-Banking_Finance_Investment_(BFSI)_2023.pdf
TAM_AdEx-Cross_Media_Report-Banking_Finance_Investment_(BFSI)_2023.pdfTAM_AdEx-Cross_Media_Report-Banking_Finance_Investment_(BFSI)_2023.pdf
TAM_AdEx-Cross_Media_Report-Banking_Finance_Investment_(BFSI)_2023.pdf
 
How consumers use technology and the impacts on their lives
How consumers use technology and the impacts on their livesHow consumers use technology and the impacts on their lives
How consumers use technology and the impacts on their lives
 
[Expert Panel] New Google Shopping Ads Strategies Uncovered
[Expert Panel] New Google Shopping Ads Strategies Uncovered[Expert Panel] New Google Shopping Ads Strategies Uncovered
[Expert Panel] New Google Shopping Ads Strategies Uncovered
 
The+State+of+Careers+In+Retention+Marketing-2.pdf
The+State+of+Careers+In+Retention+Marketing-2.pdfThe+State+of+Careers+In+Retention+Marketing-2.pdf
The+State+of+Careers+In+Retention+Marketing-2.pdf
 
4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN
4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN
4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN
 
Best 5 Graphics Designing Course In Chandigarh
Best 5 Graphics Designing Course In ChandigarhBest 5 Graphics Designing Course In Chandigarh
Best 5 Graphics Designing Course In Chandigarh
 
personal branding kit for music business
personal branding kit for music businesspersonal branding kit for music business
personal branding kit for music business
 
Social Media Marketing Portfolio - Maharsh Benday
Social Media Marketing Portfolio - Maharsh BendaySocial Media Marketing Portfolio - Maharsh Benday
Social Media Marketing Portfolio - Maharsh Benday
 
Tata Punch brochure with complete detail of all the variants
Tata Punch brochure with complete detail of all the variantsTata Punch brochure with complete detail of all the variants
Tata Punch brochure with complete detail of all the variants
 
Rise and fall of Kulula.com, an airline won consumers by different marketing ...
Rise and fall of Kulula.com, an airline won consumers by different marketing ...Rise and fall of Kulula.com, an airline won consumers by different marketing ...
Rise and fall of Kulula.com, an airline won consumers by different marketing ...
 
SP Search Term Data Optimization Template.pdf
SP Search Term Data Optimization Template.pdfSP Search Term Data Optimization Template.pdf
SP Search Term Data Optimization Template.pdf
 
Alpha Media March 2024 Buyers Guide.pptx
Alpha Media March 2024 Buyers Guide.pptxAlpha Media March 2024 Buyers Guide.pptx
Alpha Media March 2024 Buyers Guide.pptx
 
Optimizing Your Marketing with AI-Powered Prompts
Optimizing Your Marketing with AI-Powered PromptsOptimizing Your Marketing with AI-Powered Prompts
Optimizing Your Marketing with AI-Powered Prompts
 
Crypto Quantum Leap - Digital - membership area
Crypto Quantum Leap -  Digital - membership areaCrypto Quantum Leap -  Digital - membership area
Crypto Quantum Leap - Digital - membership area
 
10 Email Marketing Best Practices to Increase Engagements, CTR, And ROI
10 Email Marketing Best Practices to Increase Engagements, CTR, And ROI10 Email Marketing Best Practices to Increase Engagements, CTR, And ROI
10 Email Marketing Best Practices to Increase Engagements, CTR, And ROI
 
Choosing the Right White Label SEO Services to Boost Your Agency's Growth.pdf
Choosing the Right White Label SEO Services to Boost Your Agency's Growth.pdfChoosing the Right White Label SEO Services to Boost Your Agency's Growth.pdf
Choosing the Right White Label SEO Services to Boost Your Agency's Growth.pdf
 
2024 Social Trends Report V4 from Later.com
2024 Social Trends Report V4 from Later.com2024 Social Trends Report V4 from Later.com
2024 Social Trends Report V4 from Later.com
 
Micro-Choices, Max Impact Personalizing Your Journey, One Moment at a Time.pdf
Micro-Choices, Max Impact Personalizing Your Journey, One Moment at a Time.pdfMicro-Choices, Max Impact Personalizing Your Journey, One Moment at a Time.pdf
Micro-Choices, Max Impact Personalizing Your Journey, One Moment at a Time.pdf
 

Destaque

How Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthHow Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental Health
ThinkNow
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
Kurio // The Social Media Age(ncy)
 

Destaque (20)

2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by Hubspot2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by Hubspot
 
Everything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPTEverything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPT
 
Product Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage EngineeringsProduct Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage Engineerings
 
How Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthHow Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental Health
 
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfAI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
 
Skeleton Culture Code
Skeleton Culture CodeSkeleton Culture Code
Skeleton Culture Code
 
PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024
 
Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)
 
How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search Intent
 
How to have difficult conversations
How to have difficult conversations How to have difficult conversations
How to have difficult conversations
 
Introduction to Data Science
Introduction to Data ScienceIntroduction to Data Science
Introduction to Data Science
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best Practices
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project management
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
 

Week 7 UCLA Extension New Media Marketing Social Media Management

  • 1. 1 (c) Liz H Kelly August 2014, UCLA Extension New Media Marketing Week 7: Managing Social Media Wednesday, August 6, 14
  • 2. 2 NMM Class Photo ©  2014,  Liz  H  Kelly  (Proprietary  and  Con:idential) Wednesday, August 6, 14
  • 3. 3 Week 7 Topics ©  2014,  Liz  H  Kelly  (Proprietary  and  Con:idential) Social Media Policies Social Media Management Tools Facebook & YouTube Analytics Tools Ramon deLeon at Dominoes in Chicago Exercise Wrap-up Social Media Analytics will turn you into a Transformer. Wednesday, August 6, 14
  • 4. 4 Social Media Policies Set guidelines to have brand consistency Encourage employees to be brand ambassadors Set 2 policies: • If social for their job • If social for personal use Train employees on policy Revise every 6 months ©  2014,  Liz  H  Kelly  (Proprietary  and  Con:idential) “Assume that your professional life and your personal life will merge online regardless of your care in separating them.” Wednesday, August 6, 14
  • 5. 5 Social Media Mgmt Tools Hootsuite - free UberSocial - free Tweetdeck - bought by Twitter, no mobile app Buffer - free trial SproutSocial - free 30 day trial HubSpot - bigger budget Radian 6 - big budgets ©  2014,  Liz  H  Kelly  (Proprietary  and  Con:idential) Wednesday, August 6, 14
  • 6. 6 Engagement Reports ©  2014,  Liz  H  Kelly  (Proprietary  and  Con:idential) Wednesday, August 6, 14
  • 7. 7 Facebook Insights ©  2014,  Liz  H  Kelly  (Proprietary  and  Con:idential) Wednesday, August 6, 14
  • 8. 8 YouTube Analytics ©  2014,  Liz  H  Kelly  (Proprietary  and  Con:idential) Wednesday, August 6, 14
  • 9. 9 Ramon de Leon ©  2014,  Liz  H  Kelly  (Proprietary  and  Con:idential) Social Media Marketer with extraordinary passion Builds Brand Ambassadors @Ramon_DeLeon Listens to customers Engages with customers Surprises customers Ramon de Leon puts the fun in pizza at Dominos Pizza in Chicago, Illinois Wednesday, August 6, 14
  • 10. 10 Assignment 7 Week 7 Assignment Identify the "Where" Write fourth of five Marketing Assignments (MA) in which you will identify the "Where" (Platforms and Tools) of your Marketing Plan. Explain the marketing channels you intend to use to market your product or service. This assignment represents a smaller piece of a larger whole: your final Marketing Plan (MP), which is due at the end of class. Submit your assignment using the Upload Widget. Sign in to Blackboard. Select your file and click Upload Files to complete the submission process. The document will then be delivered to your instructor. ©  2014,  Liz  H  Kelly  (Proprietary  and  Con:idential) Wednesday, August 6, 14
  • 11. 11 Grading Below is our grading grid for assignments: ©  2014,  Liz  H  Kelly  (Proprietary  and  Con:idential) Wednesday, August 6, 14
  • 12. 12 CEO/Founder Liz H Kelly has built advertising campaigns and recognition programs for Fox Interactive Media/ MySpace, Paramount Pictures, and the first Sprint PCS. She is on the Advisory Board for Net Impact LA and Global Girl Media & regularly speaks on panels, ie Digital Hollywood, Social Media Week LA. About & Contact Liz H Kelly, Goody PR & Goody Awards* Founder lizkellylive@gmail.com Google Voice: 310-987-7207 *part of Sunrise Road Media Inc ©  2014,  Liz  H  Kelly  (Proprietary  and  Con:idential) Wednesday, August 6, 14