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Social Media Roadmap: Understanding
the Various Platforms & Which Ones Are
Best for You
@LindsayFultz
Digital Troublemaker – Middle Child New Media
#BizBash
Social Media Stats
Content Marketing & Social Strategy
• Google Plus
• Pinterest
• Instagram
• Facebook
• Twitter
• Foursquare
• Vine
Case Studies
Tracking Results
Q&A
Agenda
• Social networking is now the #1 online
activity. (SOURCE: QUALMAN)
• 46% of online users count on social media
when making a purchase. (SOURCE: NIELSEN)
• Social media produces almost double the
marketing leads of trade shows, direct mail
and PPC. (SOURCE: HUBSPOT)
• 53% of people on Twitter mention
products/services in their tweets. (SOURCE:
QUALMAN)
Social Media Stats
• Customize your content to optimize your
results.
• Relevant social sharing improves your
search rank!
• Social search puts the power back into
the hands of the consumers & small
businesses.
Social Sharing is the new SEO
• What niches does your brand want to be known for?
• What are your business goals?
• Who are your customers?
• What are their challenges?
• What are their goals?
• What kind of content do they consume? How do they consume it? Where
do they go to consume it?
• How can you consistently create valuable and interesting content that will
attract new clients, retain existing and gain referrals?
Content Marketing Strategy
Social Strategy
• What social platforms are needed to reach your target audience(s) and
achieve your goals?
• Are you pursuing other revenue streams? If so, do these other revenue
streams have a different target audience and require different content?
Google Plus
• Links, links, links!
• Share, share, share! Get indexed immediately!
• Shares and +1’s act as social recommendations that influence
LOGGED IN Google SERP’s (search engine results pages).
• Google Authorship: Indexes profile image in search increasing click
through rates.
• Hangouts: From social media participant to thought leader &
broadcaster.
• Extensions – Social Statistics, CircleCount, PlusClout,
FindPeopleonPlus, Extended Share for Google+.
Social Media Platform Breakdown
Google Plus SEO Power!
+MarkTraphagen
• Proof status updates index immediately! Free, easy way to dominate SERPS!
+LaurieLaizure Increased Sales & Ranking
+Glamour Monetizes Google Plus Hangouts
• Engages with a
community in a way
that print can not.
• Product placement.
Each hangout is
sponsored by a brand
and woven into the
story of the week.
+ChefHangout Private Cooking Classes
• You, your
computer and a
chef right in
your kitchen.
• Register and get sent a list of
ingredients.
• Join hangout with
ingredients.
• When class is complete, stick
around and dine with your
new friends.
Pinterest
• 18-54. $100k. $168.83
• User curated content.
• Images repurpose. More staying power & chance for
virality
• SEO boost.
• Click throughs. Practice “deep linking” to increase
conversions 3-4X
• Private boards
• Tracking – PinAlerts, Pinerly, PinReach, Piqora &
Curalate (contests & analytics).
Social media is increasingly becoming more social
& more visual.
@EricaCampbell Used Pinterest to Plan Her Wedding
Pinterest.com/EricaByrum
Pinterest.com/CorcoranGroup
Pinterest.com/BizBash
Pinterest.com/BizBash
Pinterest.com/BizBash
• Cross promote Instagram with “live” user generated event photography content.
Instagram
• Avg age 18-29.
• 100M monthly active users.
• 40M photos per day.
• 1K comments per sec.
• User generated content.
• Real time.
• Brand mentions.
• Hashtag = SEO for images.
• Tracking & contest platforms – Curalate,
Statigram, Nitrogram.
• Cool new mobile app, SnapMyAds.
Stories about
locations told through
beautiful user generated
photographs.
Ben & Jerry’s #CaptureEuphoria
• Asked fans to submit
photos using the hashtag
#CaptureEuphoria that
capture the bliss that only
a spoonful of ice cream
can create.
• Winners got their photo
used in their LOCAL
Advertising campaign.
Jason Mraz #IWONTGIVEUP
• Asked fans to visually
interpret the single’s
title in one photo.
• Generated 10K
submissions –
including celebrities.
• 25 winners invited to
private gallery event in
NYC where their
photos were displayed.
Michael Kors #MKTimeless
• Asked fans to snap a
photo of their own
Michael Kors arm candy
and tag using the
hashtag.
• 18,5K likes and 3K
entries in first 24 hrs.
• Winner received a
limited edition Michael
Kors watch.
Martha Stewart Living
#BakeTheCake
• Asked fans to post
photos of their
delicious desserts and
tag using the hashtag.
• Winner got a gift
basket with a Martha
Stewart cupcake gift
basket
Instagram.com/BizBash_News
Instagram.com/BizBash_News
Instagram.com/LindsayFultz
• Hashtags = SEO
• Follow and @ mention people to tag them in your photos.
Facebook
• Multi gen audience.
• Organic SEO boost.
• Targeted Facebook Ads DO work but you MUST target
market and A/B test images and text. Think Vegas!
Milestones Increase Organic SEO
Utilize Facebook Cover Images.
When you A/B test ads AND Facebook posts to see what resonates, you increase ROE & ROI.
Cross promote updates via
“time stamp” on Twitter.
Twitter
Always be Aware
of What’s Trending
on Twitter.
A hashtag is not
a marketing
campaign
or a destination.
It’s a
conversation
spark.
@Oreo Capitalizes in Real Time Advertising
Be timely.
Be relevant.
Be relatable.
Be visible.
Be creative.
Be conscious.
Have fun.
Twitter Advanced Search
Twitter.com/search-advanced
Foursquare
• Claim venue and SEO
profile.
• Check analytics to see
everyone that has
“checked in”.
• Thank them!
Foursquare is a
complimentary
platform to Twitter.
• Key word search by
location and products and
services.
• Run Foursquare specials to
entice walk-ins.
• Create “best of” lists to
cross promote neighboring
establishments.
• Leave
tips/recommendations at
venues.
• EASY to maintain!
Use Advanced Search on Twitter to increase in-
store & event traffic!
Vine
• Use a stand to keep iPhone stable.
• Know event agenda!
• Crowdsource event attendees for their “Kodak” Vine
moments.
• To understand what is working.
• To fix what is not working.
• To improve results.
• To calculate value.
• To justify time & money spent.
• To dominate your niche.
• Turn big data into smart data to customize &
optimize content for increased ROE & ROI.
Importance of Tracking Your Efforts
Convince and Convert!
• Set up a FREE Google
Analytics account.
• Get code & place on your
site in <head> section.
• Revisit your goals & set up
campaign and goal funnels.
• Unique tag social links.
• https://support.google.com/
analytics/answer/1033867?
hl=en
• A/B test and analyze.
• Always be optimizing
content!
How To Track & Measure Success
• Keep and maintain an organized spreadsheet of
custom campaign URL links.
• Maintain consistency when naming campaigns. Ex,
FB vs Facebook, fb vs facebook.
• Use underscores to separate multiple words. Ex,
Social_Media_Roadmap_Understanding_The_Variou
s_Platforms_And_Which_Ones_Are_Best_For_You
• Merge Google Analytics results with platform
analytics.
• Have fun and #NerdHard. Market smarter, not
harder.
Helpful Hints to Track & Measure Success
Merging Social Platform & Google Analytics
Q&A
#BizBash
Follow me @LindsayFultz
Linkedin.com/in/lindsayfultz

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Social Media Roadmap: Understanding the Various Platforms & Which Ones Are Best for You

  • 1. Social Media Roadmap: Understanding the Various Platforms & Which Ones Are Best for You @LindsayFultz Digital Troublemaker – Middle Child New Media #BizBash
  • 2. Social Media Stats Content Marketing & Social Strategy • Google Plus • Pinterest • Instagram • Facebook • Twitter • Foursquare • Vine Case Studies Tracking Results Q&A Agenda
  • 3. • Social networking is now the #1 online activity. (SOURCE: QUALMAN) • 46% of online users count on social media when making a purchase. (SOURCE: NIELSEN) • Social media produces almost double the marketing leads of trade shows, direct mail and PPC. (SOURCE: HUBSPOT) • 53% of people on Twitter mention products/services in their tweets. (SOURCE: QUALMAN) Social Media Stats
  • 4. • Customize your content to optimize your results. • Relevant social sharing improves your search rank! • Social search puts the power back into the hands of the consumers & small businesses. Social Sharing is the new SEO
  • 5. • What niches does your brand want to be known for? • What are your business goals? • Who are your customers? • What are their challenges? • What are their goals? • What kind of content do they consume? How do they consume it? Where do they go to consume it? • How can you consistently create valuable and interesting content that will attract new clients, retain existing and gain referrals? Content Marketing Strategy Social Strategy • What social platforms are needed to reach your target audience(s) and achieve your goals? • Are you pursuing other revenue streams? If so, do these other revenue streams have a different target audience and require different content?
  • 6. Google Plus • Links, links, links! • Share, share, share! Get indexed immediately! • Shares and +1’s act as social recommendations that influence LOGGED IN Google SERP’s (search engine results pages). • Google Authorship: Indexes profile image in search increasing click through rates. • Hangouts: From social media participant to thought leader & broadcaster. • Extensions – Social Statistics, CircleCount, PlusClout, FindPeopleonPlus, Extended Share for Google+. Social Media Platform Breakdown
  • 7. Google Plus SEO Power! +MarkTraphagen
  • 8. • Proof status updates index immediately! Free, easy way to dominate SERPS!
  • 10.
  • 11. +Glamour Monetizes Google Plus Hangouts • Engages with a community in a way that print can not. • Product placement. Each hangout is sponsored by a brand and woven into the story of the week.
  • 12. +ChefHangout Private Cooking Classes • You, your computer and a chef right in your kitchen. • Register and get sent a list of ingredients. • Join hangout with ingredients. • When class is complete, stick around and dine with your new friends.
  • 13. Pinterest • 18-54. $100k. $168.83 • User curated content. • Images repurpose. More staying power & chance for virality • SEO boost. • Click throughs. Practice “deep linking” to increase conversions 3-4X • Private boards • Tracking – PinAlerts, Pinerly, PinReach, Piqora & Curalate (contests & analytics). Social media is increasingly becoming more social & more visual.
  • 14. @EricaCampbell Used Pinterest to Plan Her Wedding Pinterest.com/EricaByrum
  • 15.
  • 16.
  • 18.
  • 21. Pinterest.com/BizBash • Cross promote Instagram with “live” user generated event photography content.
  • 22. Instagram • Avg age 18-29. • 100M monthly active users. • 40M photos per day. • 1K comments per sec. • User generated content. • Real time. • Brand mentions. • Hashtag = SEO for images. • Tracking & contest platforms – Curalate, Statigram, Nitrogram. • Cool new mobile app, SnapMyAds. Stories about locations told through beautiful user generated photographs.
  • 23. Ben & Jerry’s #CaptureEuphoria • Asked fans to submit photos using the hashtag #CaptureEuphoria that capture the bliss that only a spoonful of ice cream can create. • Winners got their photo used in their LOCAL Advertising campaign.
  • 24. Jason Mraz #IWONTGIVEUP • Asked fans to visually interpret the single’s title in one photo. • Generated 10K submissions – including celebrities. • 25 winners invited to private gallery event in NYC where their photos were displayed.
  • 25. Michael Kors #MKTimeless • Asked fans to snap a photo of their own Michael Kors arm candy and tag using the hashtag. • 18,5K likes and 3K entries in first 24 hrs. • Winner received a limited edition Michael Kors watch.
  • 26. Martha Stewart Living #BakeTheCake • Asked fans to post photos of their delicious desserts and tag using the hashtag. • Winner got a gift basket with a Martha Stewart cupcake gift basket
  • 29. Instagram.com/LindsayFultz • Hashtags = SEO • Follow and @ mention people to tag them in your photos.
  • 30. Facebook • Multi gen audience. • Organic SEO boost. • Targeted Facebook Ads DO work but you MUST target market and A/B test images and text. Think Vegas!
  • 33. When you A/B test ads AND Facebook posts to see what resonates, you increase ROE & ROI.
  • 34. Cross promote updates via “time stamp” on Twitter.
  • 36. Always be Aware of What’s Trending on Twitter. A hashtag is not a marketing campaign or a destination. It’s a conversation spark.
  • 37. @Oreo Capitalizes in Real Time Advertising Be timely. Be relevant. Be relatable. Be visible. Be creative. Be conscious. Have fun.
  • 39. Foursquare • Claim venue and SEO profile. • Check analytics to see everyone that has “checked in”. • Thank them! Foursquare is a complimentary platform to Twitter.
  • 40. • Key word search by location and products and services. • Run Foursquare specials to entice walk-ins. • Create “best of” lists to cross promote neighboring establishments. • Leave tips/recommendations at venues. • EASY to maintain! Use Advanced Search on Twitter to increase in- store & event traffic!
  • 41. Vine • Use a stand to keep iPhone stable. • Know event agenda! • Crowdsource event attendees for their “Kodak” Vine moments.
  • 42. • To understand what is working. • To fix what is not working. • To improve results. • To calculate value. • To justify time & money spent. • To dominate your niche. • Turn big data into smart data to customize & optimize content for increased ROE & ROI. Importance of Tracking Your Efforts Convince and Convert!
  • 43. • Set up a FREE Google Analytics account. • Get code & place on your site in <head> section. • Revisit your goals & set up campaign and goal funnels. • Unique tag social links. • https://support.google.com/ analytics/answer/1033867? hl=en • A/B test and analyze. • Always be optimizing content! How To Track & Measure Success
  • 44. • Keep and maintain an organized spreadsheet of custom campaign URL links. • Maintain consistency when naming campaigns. Ex, FB vs Facebook, fb vs facebook. • Use underscores to separate multiple words. Ex, Social_Media_Roadmap_Understanding_The_Variou s_Platforms_And_Which_Ones_Are_Best_For_You • Merge Google Analytics results with platform analytics. • Have fun and #NerdHard. Market smarter, not harder. Helpful Hints to Track & Measure Success
  • 45. Merging Social Platform & Google Analytics

Notas do Editor

  1. ----- Meeting Notes (6/19/13 09:09) ----- overgram
  2. ----- Meeting Notes (6/19/13 09:09) ----- great call to action - subscribe to bizbash here
  3. ----- Meeting Notes (6/19/13 09:09) ----- cross promoting platforms
  4. ----- Meeting Notes (6/19/13 09:09) ----- call to action - tag your event photos with #BizBash hashtag
  5. ----- Meeting Notes (6/19/13 09:09) ----- when posting images anywhere in social rename file with 3-5 key words Great way to engage visually and get in peoples timeline w/o being intrusive
  6. ----- Meeting Notes (6/19/13 09:09) ----- Not a sexy brand seat covers, steering wheel covers
  7. ----- Meeting Notes (6/19/13 09:09) ----- customer service. Actively listen, engage Remember 53% of people on Twitter mention a brand 46% of people that complain in social expect a response w/in 60min
  8. ----- Meeting Notes (6/19/13 09:09) ----- Superbowl ads 3.8M Oreo was an advertiser The lights went out Their response was this tweet. Was the most talked about ad of the event.
  9. ----- Meeting Notes (6/19/13 09:09) ----- Location based marketing is evolving. It will bring people from mobile/desktop to: Specific aisle grocery store to use a coupon To a restaurant during certain hours for a happy hour special to the movie theatre, concert to an event attendee in real time for an experience
  10. ----- Meeting Notes (6/19/13 09:09) ----- think product promos, event testimonials, quotes
  11. ----- Meeting Notes (6/19/13 09:09) ----- shorten links with a bit.ly service. a/b test images, text/copy, landing pages