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An epub compass
What we learned from a survey
  of Kansas State University
Research and Extension faculty
          and staff
Circumstances
• Many pubs
• Unwieldy website
• Increasing device use (true for our editors
  and, presumably, our audience)
• Administrator curiosity (such as apps and
  QR codes), but no new staff or funds
Goals
• Serve the public and its evolving
  needs/desires for information without extra
  budget or staff
• Compete with other information sources,
  which often provide many formats (iPad
  magazines, ebooks, and mobile versions
  of sites)
The big picture
“Between 2017 and 2019 smartphones will be
the only mobile phones Americans will
use.”
              Source: ASYMCO (with data from
            The New York Times) April 11, 2012

Dedicated e-reader sales are highest in Lexington,
Ann Arbor, Anchorage, Madison, Greenville, DC,
Pittsburgh, and Des Moines (not urban “elite”
areas!). But e-readers aren’t all that
popular anywhere compared with the iPad.
               Source: The Atlantic, April 18, 2012
“A Snapshot of E-reader and Tablet
                 Owners”
        PewInternet, January 27, 2012

•Ownership of these two devices jumped from
 18% in December 2011 to 29% in
 January 2012.
•Only 26% of tablet owners are age 18–29,
 and only 20% of e-reader owners are 18–29.
• Figures for e-reader vs. tablet owners don’t
  differ drastically by household income,
  race, or education level. Owners:
 – Are 67% white
 – Probably make more than $50,000 a year
   (56%); 42% make more than $75,000
 – Are even more likely to make more than
   $30,000 (76%)
 – Are very likely to have some college or a
   college or advanced degree (72%)
Farmers and mobile
          technology
• AgWeb.com and Commodity Update
  found that 47% of 800 farmers
  surveyed use a smartphone (May
  9, 2012)
 – Of those who don’t, 17% plan to upgrade
   in the next 6 months
 – 20% use a tablet (majority: iPad) and 9%
   plan to purchase in less than 6 months
• A 2011 survey by Successful
  Farming magazine found that 43% of
  farmers with a mobile phone said
  they own a smartphone
 – This was a higher adoption rate than the
   general public; Nielsen said about one-third at
   the time
 – May 8, 2012: Nielsen survey said that as of
   March, 50.4% of U.S. mobile subscribers owned
   a smartphone
What others are doing
• New Mexico State: Extension pubs as
  ebooks, html, PDF, and mobi (Kindle) (free)
• Louisiana State: “Louisiana Agriculture”
  magazine as epub (free)
• Utah State: A few extension pubs on
  Amazon Kindle ($.99 or $1.99)
• Texas A&M: No ebooks yet
• Ontario: Fact sheets (4- to 8-page
  technical pubs) for agriculture and
  environment (free)

  We decided to address the question of
 whether to produce publications as ebooks
                  with a
  survey of KSRE faculty and staff.
Survey objectives
1. Census: Devices,
   demographics. What information
   do you want in terms of format
   and content?
2. Experience: What you access,
   how it works, what challenges
   you have encountered, where
   you found it.
3. Future: What programming do
   you want? What has potential?
Survey participation
• Sent to approximately 1,500 KSRE faculty
  and staff with IRB approval.
• 209 completed surveys; 273 began the
  survey.
• Problem with question 1 about devices:
  The question didn’t allow more than one
  response. Many respondents checked one,
  then left a comment with other devices, so
  we counted devices mentioned and added
  them to our totals.
Results: Census
• 30 iPads
• 32 PDA/palmtop computers
• 21 ebook readers
• 120 smartphones
• 110 none of the above. We found
  this number shocking.
• Many people own more than one device
  (at least 45).
• In response to a question about types of
  programming for tablets or smartphones,
  we saw many “I don’t know” or “I don’t
  need it” or “wouldn’t work” responses
  (@40)
• Handful of “Everything!” responses
Positive comment
• “Video-based ‘fact sheets.’ I recently
  downloaded on the iPad the O magazine app
  and then an old (free) volume of the
  magazine. The magazine became very
  interactive …. That format seemed
  really user friendly and interactive.
  Could we have a KSRE app??? Maybe
  we could publish a “magazine” monthly or
  quarterly?”
Negative comments
• “I do not like to advocate the use of
  tablets or smartphones for education
  (although I fear it may be the direction we
  are heading). Tablets are best used reading
  books and newspapers …. Smartphones
  are not available to all, due to cost (I
  can’t even afford one) and availability
  of decent connectivity if outside tower
  range.”
Negative comments
• “As for the question below, ‘Do you foresee
  planning educational programs that use
  tablets or smartphones as a means of
  delivery?,’ one may foresee it, but at the
  cost of instructors and the personal
  contact that a classroom offers. A
  sad day it will be!”
Program suggestions
•   Gardening
•   4-H
•   Prenatal and infant nutrition
•   Parenting
•   Food safety
•   Plant or crop pests or diseases
•   Items for younger audiences and brief items
    (videos, lessons, fact sheets, link-heavy resources)
Occupations of respondents
Demographics
Device access
Results: Experience
Used an ebook?
Source of online information
• Usually Google or another search engine
• Comments about KSRE website:
   – “I can find K-State information easier through
     Google”
   – “KSRE website is difficult to navigate
   – “KSRE search engine is AWFUL”
• Received at least 8 complaints about our site or
  search, perhaps partly due to Google Search
  Appliance
Topics needed away from
         office?
Format preference
Results: Future
Some enthusiasm, but also reservations
• Reaching those who can’t afford the
  devices
• Inability to update ebooks after they are
  downloaded
What they want as ebooks
• 4-H project books, leader training
• “pest and plant ID”
• “Prairie star flowers, gardening information, recipes
  and nutrition tips”
• Youth competitive event rules and regulations
• Garden Guide
• “food safety, cooking, storage”
• “publications in all areas,” “any of the publications”
Plan to use tablets,
   smartphones
   for programs?
What now?
• Post the same pub in different
  formats and see what is downloaded.
• Provide links in weekly KSRE email
  newsletter to drive faculty and staff to
  alternate formats.
• Promote with social media.
• Overcome barriers to epub adoption.
Problems
• Survey issues already mentioned
• Questionable responses (i.e., farmers with
  nothing but desktops)
• Survey provided no clear direction
• Lack of administrative and client demand
• Rate of change in this area: Survey is
  already outdated
Problems
• Some of our best ideas for mobile information
  do not lend themselves to the epub
  format
 – Table-intensive
 – Large graphics
• Unsure of final destination for epub
 – Authors have stated interest in iPad-specific
  design
Best-case scenario
• Identify specialists or agents with
  programming ideas that fit the epub format
  and produce more examples.
• Show audience that we have
  different formats available. Promote
  alternatives so people know about them.
• Drive better website design so those
  who prefer html will be happier.
Technical details
• Adobe InDesign 5.5
• Training from outside group for two staff members
• Samples to show
• Other formats?
  – Interactive PDF
  – HTML development
What are YOU doing?
• What are your plans and challenges?
• What does your audience use or want to use?
• What ebook formats are you using?
• How does ebook production gel with your
  workflow? What changes did you need to
  make?
• How do you promote ebooks?
Thank you
•   Linda Gilmore, lindagi@k-state.edu
•   Sarah Hancock, sarhan@k-state.edu
•   Amy Hartman, ahartman@k-state.edu
•   Donna Sheffield, dsheffie@k-state.edu
•   Mark Stadtlander, mark@k-state.edu
•   Nancy Zimmerli-Cates, Janie Dunstan

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Epub compass 2012 ace_conference

  • 1. An epub compass What we learned from a survey of Kansas State University Research and Extension faculty and staff
  • 2. Circumstances • Many pubs • Unwieldy website • Increasing device use (true for our editors and, presumably, our audience) • Administrator curiosity (such as apps and QR codes), but no new staff or funds
  • 3. Goals • Serve the public and its evolving needs/desires for information without extra budget or staff • Compete with other information sources, which often provide many formats (iPad magazines, ebooks, and mobile versions of sites)
  • 4. The big picture “Between 2017 and 2019 smartphones will be the only mobile phones Americans will use.” Source: ASYMCO (with data from The New York Times) April 11, 2012 Dedicated e-reader sales are highest in Lexington, Ann Arbor, Anchorage, Madison, Greenville, DC, Pittsburgh, and Des Moines (not urban “elite” areas!). But e-readers aren’t all that popular anywhere compared with the iPad. Source: The Atlantic, April 18, 2012
  • 5. “A Snapshot of E-reader and Tablet Owners” PewInternet, January 27, 2012 •Ownership of these two devices jumped from 18% in December 2011 to 29% in January 2012. •Only 26% of tablet owners are age 18–29, and only 20% of e-reader owners are 18–29.
  • 6. • Figures for e-reader vs. tablet owners don’t differ drastically by household income, race, or education level. Owners: – Are 67% white – Probably make more than $50,000 a year (56%); 42% make more than $75,000 – Are even more likely to make more than $30,000 (76%) – Are very likely to have some college or a college or advanced degree (72%)
  • 7. Farmers and mobile technology • AgWeb.com and Commodity Update found that 47% of 800 farmers surveyed use a smartphone (May 9, 2012) – Of those who don’t, 17% plan to upgrade in the next 6 months – 20% use a tablet (majority: iPad) and 9% plan to purchase in less than 6 months
  • 8. • A 2011 survey by Successful Farming magazine found that 43% of farmers with a mobile phone said they own a smartphone – This was a higher adoption rate than the general public; Nielsen said about one-third at the time – May 8, 2012: Nielsen survey said that as of March, 50.4% of U.S. mobile subscribers owned a smartphone
  • 9. What others are doing • New Mexico State: Extension pubs as ebooks, html, PDF, and mobi (Kindle) (free) • Louisiana State: “Louisiana Agriculture” magazine as epub (free) • Utah State: A few extension pubs on Amazon Kindle ($.99 or $1.99)
  • 10. • Texas A&M: No ebooks yet • Ontario: Fact sheets (4- to 8-page technical pubs) for agriculture and environment (free) We decided to address the question of whether to produce publications as ebooks with a survey of KSRE faculty and staff.
  • 11. Survey objectives 1. Census: Devices, demographics. What information do you want in terms of format and content? 2. Experience: What you access, how it works, what challenges you have encountered, where you found it. 3. Future: What programming do you want? What has potential?
  • 12. Survey participation • Sent to approximately 1,500 KSRE faculty and staff with IRB approval. • 209 completed surveys; 273 began the survey. • Problem with question 1 about devices: The question didn’t allow more than one response. Many respondents checked one, then left a comment with other devices, so we counted devices mentioned and added them to our totals.
  • 13. Results: Census • 30 iPads • 32 PDA/palmtop computers • 21 ebook readers • 120 smartphones • 110 none of the above. We found this number shocking. • Many people own more than one device (at least 45).
  • 14. • In response to a question about types of programming for tablets or smartphones, we saw many “I don’t know” or “I don’t need it” or “wouldn’t work” responses (@40) • Handful of “Everything!” responses
  • 15. Positive comment • “Video-based ‘fact sheets.’ I recently downloaded on the iPad the O magazine app and then an old (free) volume of the magazine. The magazine became very interactive …. That format seemed really user friendly and interactive. Could we have a KSRE app??? Maybe we could publish a “magazine” monthly or quarterly?”
  • 16. Negative comments • “I do not like to advocate the use of tablets or smartphones for education (although I fear it may be the direction we are heading). Tablets are best used reading books and newspapers …. Smartphones are not available to all, due to cost (I can’t even afford one) and availability of decent connectivity if outside tower range.”
  • 17. Negative comments • “As for the question below, ‘Do you foresee planning educational programs that use tablets or smartphones as a means of delivery?,’ one may foresee it, but at the cost of instructors and the personal contact that a classroom offers. A sad day it will be!”
  • 18. Program suggestions • Gardening • 4-H • Prenatal and infant nutrition • Parenting • Food safety • Plant or crop pests or diseases • Items for younger audiences and brief items (videos, lessons, fact sheets, link-heavy resources)
  • 24. Source of online information • Usually Google or another search engine • Comments about KSRE website: – “I can find K-State information easier through Google” – “KSRE website is difficult to navigate – “KSRE search engine is AWFUL” • Received at least 8 complaints about our site or search, perhaps partly due to Google Search Appliance
  • 25. Topics needed away from office?
  • 27. Results: Future Some enthusiasm, but also reservations • Reaching those who can’t afford the devices • Inability to update ebooks after they are downloaded
  • 28. What they want as ebooks • 4-H project books, leader training • “pest and plant ID” • “Prairie star flowers, gardening information, recipes and nutrition tips” • Youth competitive event rules and regulations • Garden Guide • “food safety, cooking, storage” • “publications in all areas,” “any of the publications”
  • 29. Plan to use tablets, smartphones for programs?
  • 30. What now? • Post the same pub in different formats and see what is downloaded. • Provide links in weekly KSRE email newsletter to drive faculty and staff to alternate formats. • Promote with social media. • Overcome barriers to epub adoption.
  • 31. Problems • Survey issues already mentioned • Questionable responses (i.e., farmers with nothing but desktops) • Survey provided no clear direction • Lack of administrative and client demand • Rate of change in this area: Survey is already outdated
  • 32. Problems • Some of our best ideas for mobile information do not lend themselves to the epub format – Table-intensive – Large graphics • Unsure of final destination for epub – Authors have stated interest in iPad-specific design
  • 33. Best-case scenario • Identify specialists or agents with programming ideas that fit the epub format and produce more examples. • Show audience that we have different formats available. Promote alternatives so people know about them. • Drive better website design so those who prefer html will be happier.
  • 34. Technical details • Adobe InDesign 5.5 • Training from outside group for two staff members • Samples to show • Other formats? – Interactive PDF – HTML development
  • 35. What are YOU doing? • What are your plans and challenges? • What does your audience use or want to use? • What ebook formats are you using? • How does ebook production gel with your workflow? What changes did you need to make? • How do you promote ebooks?
  • 36. Thank you • Linda Gilmore, lindagi@k-state.edu • Sarah Hancock, sarhan@k-state.edu • Amy Hartman, ahartman@k-state.edu • Donna Sheffield, dsheffie@k-state.edu • Mark Stadtlander, mark@k-state.edu • Nancy Zimmerli-Cates, Janie Dunstan

Notas do Editor

  1. Source: http://ideaexchange.quarry.com/2011/06/are-smartphones-re-defining-how-we-talk-to-farmers-%E2%80%93-and-how-they-farm/ Nielsen: http://content.usatoday.com/communities/technologylive/post/2012/05/nielsen-smartphone-owners-now-the-majority/1#.T7PhVr_CrIo
  2. As received via email listerve in April 2012 from the ACE pub sig
  3. A number of comments suggest using video content and integrating social media. We may want to highlight that we think the “I don’t know” responses indicate people just aren’t familiar with the capabilities. This will change over time. A number of responses highlighted the spottiness of cell coverage in parts of the state. Also, I suspect many people would rather not pay for data plans. Representative comments on the next two slides.
  4. Of those who are interested, these were program suggestions
  5. I think it ’s worth highlighting that 69 respondents were 40 or younger; 138 were 41 or older.
  6. Fewer than half of our users have tried e-books, so response numbers are small compared with other questions.
  7. We use Google Search Appliance. It ’s difficult to push one document, out of thousands, to the top of results.
  8. Should we add another slide and quote more of the comments—maybe one positive and one negative again? Or is this sufficient?
  9. Discussion questions for the end of the presentation.