Please use this guide together with our textbook to remember the objectives you are expected to learn in this chapter.

1. Chapter 1. Communicating With Others THE NATURAL SPEAKER

2. Objectives of Chapter 1 (Cont’d)

3. Objectives of Chapter 1 (Cont’d)

4. Objectives of Chapter 1 (Cont’d)

6. Can you identify the various components?

7. A model of communication Noise Sender Receiver Message Feedback Environment Communication channel: speech, face-to-face, email, voice mail, telephone, letters, etc.

8. Five principles of communication

13. Understanding of these principles leads directly to the exploration of some specific behaviors and skills of effective communicators