Presented to HCC President's Cabinet in March, 2010

1. Learning Resource CentersProgram Review Fall 2009

2. “College students use search engines to begin an information search (89 percent). Two percent begin an information search on a library web site.” - College Students’ Perceptions of Libraries and Information Resources - Conclusion “Complete the migration from print to electronic collections . . . Redevelop the library as the primary informal learning space on the campus.” - Lewis, David W. “A Strategy for Academic Libraries in the First Quarter of the 21st Century” Background Reading

3. Strengths of the Unit Abundance of Online Resources Course Integrated InstructionLibGuides(Online Resource Guides for Students) Membership in CCLA High Satisfaction Ratings

4. Inadequate Marketing Evidenced by Underutilization of Resources/Services Staffing Inconsistencies/ Low Number of Librarians Insufficient Unit-Driven Planning and Evaluation Technological Resources and Services Library Facilities Weaknesses of the Unit

5. Marketing For Student Success

6. Develop Marketing Strategies (Recommendation # 1) New Student Orientations Faculty and Staff In-service Meetings Partnerships with Student Support Services Increase Collaboration with Classroom Faculty Redesign the Library Website(Recommendation # 2) More Interactive Visually Appealing Test Usability with Students Marketing

7. Ask a Librarian Market Live Chat Service as Extension of Hours for Reference Assistance 10 am – 12 midnight Sunday through Thursday 10 am – 5 pm Friday and Saturday Advantages Meets Students Where They are (Online) Live Chat with a Florida Librarian Excellent for Distance Learning (Recommendation # 9) Marketing (Cont)

8. Staffing For Student Success

9. Staffing Evaluate Staffing Composition Do Job Descriptions Reflect Today’s Work? Does Each LRC Have the Right Mix of Positions? (Recommendation #5) Create a Faculty Librarian Position at SouthShore Restore a Faculty Librarian Position at Dale Mabry(Recommendation #4)

10. Cohort Institution Comparison FTE Students per Librarian * *Includes Santa Fe, Palm Beach, Valencia and Broward Community College; SPC and HCC

11. FTE Students Per Each Full-time Librarian by Campus FTE * *611 FTE at SouthShore per 0 faculty librarian

12. Planning For Student Success

13. Complete the HCC Libraries’ Master Plan Technological Resources and Services Repurposing of Space Library as “Place” Concept Evaluate Library Collections (Recommendation #3) Planning

14. Update the Information Literacy Plan Include Assessment Measures(Recommendation # 7) Planning (Cont) HCC’s Information Literacy Plan was referenced as a model plan in this book.

15. Improve Library Data Collection Methods Increase Student Response (Recommendation # 6) Planning (Cont)

16. Support a One Card or Single Sign-on Simplify Library Access Campus and Distance Learning Students (Recommendation # 8) Hawk Card has Arrived! Uses Student ID Number for Library Access Planning (Cont)

17. Questions? Ask a Librarian