Keynote for ACRL Eastern NY Conference, May 21, 2007

1. Driving the Technology
Bus with Social Software
Meredith Farkas
Norwich University
cc license: Wendt Library

2. Web 1.0: Democratized
Access to Information

3. Web 2.0: Democratized Participation

4. What is social software?

5. What is social software?
My definition: To be defined as social software, a
tool must meet at least two of the following
conditions:

6. What is social software?
My definition: To be defined as social software, a
tool must meet at least two of the following
conditions:
1. It allows people to communicate, collaborate and
build community online

7. What is social software?
My definition: To be defined as social software, a
tool must meet at least two of the following
conditions:
1. It allows people to communicate, collaborate and
build community online
2. It can be syndicated, shared, reused or remixed,
or it facilitates syndication

8. What is social software?
My definition: To be defined as social software, a
tool must meet at least two of the following
conditions:
1. It allows people to communicate, collaborate and
build community online
2. It can be syndicated, shared, reused or remixed,
or it facilitates syndication
3. It allows people to easily learn from and capitalize
on the behavior or knowledge of others

9. Characteristics of Social
Software

10. Easy Content Creation
and Sharing

11. Online Collaboration

12. Conversations: Distributed

13. Conversations: Real Time

14. Capitalizing on the
Wisdom of Crowds

15. Capitalizing on the
Wisdom of Crowds

16. Transparency

17. Transparency

18. Personalization

19. Personalization

20. Portability

21. What Can Social
Software do for
Libraries?

22. Disseminate Information

23. Disseminate Information

24. Disseminate Information

25. Disseminate Information

26. Disseminate Information

27. Disseminate Information

28. Get Feedback! Start a
Conversation!

29. Get Feedback! Start a
Conversation!

30. Get Feedback! Start a
Conversation!

31. Get Feedback! Start a
Conversation!

32. Get Feedback! Start a
Conversation!

33. Give the Library a
Human Face!

34. Give the Library a
Human Face!

35. Provide Services to
Remote Users

36. Provide Services to
Remote Users

37. Provide Services to
Remote Users

38. Provide Services Where
our Users Are

39. Provide Services Where
our Users Are

40. Provide Services Where
our Users Are

41. Provide Services Where
our Users Are

42. Provide Services Where
our Users Are

43. Provide Services Using
Tools Patrons Use

44. Provide Services Using
Tools Patrons Use

45. Capitalize on the Collective
Intelligence of Colleagues
and Users

46. Capitalize on the Collective
Intelligence of Colleagues
and Users

47. Capitalize on the Collective
Intelligence of Colleagues
and Users

48. Capitalize on the Collective
Intelligence of Colleagues
and Users

49. Capitalize on the Collective
Intelligence of Colleagues
and Users

50. Capitalize on the Collective
Intelligence of Colleagues
and Users

51. Strategies for
Implementing Social
Software

52. Avoid Technolust

53. Will it improve library
services? Will patrons use it?

54. Involve Staff at all Levels
in Planning

55. Involve IT in Planning

56. Play with Technology!
Kick the Tires!

57. Trust your patrons.
Learn from them.

58. Consider Maintenance
and Sustainability

59. Do you Need a Policy?

60. In Marketing Focus on
the Functionality

61. Where to Learn More

62. Where to Learn More

63. Where to Learn More

64. Questions? Just Ask!
mgfarkas@gmail.com
AIM: librarianmer
Links and presentation at
http://meredithfarkas.wetpaint.com