1. How to Interact with the Public?
2nd European Workshop on
Social Media as a Tool for
Police Communication
November 2, 2011
09:00–16:00h Who can Participate?
The workshop will be held in English
Host: Greater Manchester Police and is intended for police officers of all
The Sedgley Park Centre ranks from European police forces who
Sedgley Park Road either (a) have experience in and can
Prestwich report of using social media to commu-
hosted by: Manchester nicate with citizen or (b) currently work
M25 0JT on adopting social media and would
United Kingdom like present challenges and open ques-
tions.
How to Interact with the Public?
Communication with the public via So- What does it costs?
cial Media is a topic with increasing rel- The workshop is sponsored by Fraun-
evance for police forces. Adapting the hofer FIT, the European research pro-
new systems, however, poses a number ject COMPOSITE and the Greater Man-
of questions. What messages should chester Police and is free of charge and
police forces publish? How formal or includes food and accomodation as
informal should police forces commu- well as an invited dinner on November
nicate on social media? How do you 1. Participants, however, need to cover
deal with feedback from the public? In their own travel expenses.
a workshop settings, we invite to police
officers to share their experiences and How to Apply
plans in making use of social media as To apply for the workshop, interested
a communication tool. police officers can send an email to
sebastian.denef@fit.fraunhofer.de be-
Learning from @gmpolice fore October 14, 2011, including:
We are very happy to be hosted at and • a brief introduction of their posi-
receive input from the Greater Man- tion and police force and
chester Police, who have applied a • a short description of their interest
comprehensive social media strategy in the workshop.
during the recent riots and have be- Places are limited and we aim for bring-
come one of the most popular forces ing people together from a variety of
on twitter, with about 100,000 follow- European countries and backgrounds.
ers.
This workshop is partially
Learning from Research funded by the European
The workshop is part of a larger re- Commission as part of FP7
search effort and we would like to share in the context of the COM-
You can download the first with you results from our studies, such POSITE project (contract
COMPOSITE report on ICT as a comparison of social media strate- no. 241918), Fraunhofer
trends in European Polic- gies applied by police forces in London FIT and the Greater Man-
ing from http://bit.ly/eD- and Manchester during the riots. chester Police.
VB4m
Learning from You More Information:
All participants are invited to give a www.composite-project.eu
short presentation (5–10 min) of their www.fit.fraunhofer.de
Questions? current work on social media as a tool www.gmp.police.uk
Sebastian Denef for police communication.
+49 160 94836109
sebastian.denef@fit.fraunhofer.de
Twitter: @SebastianDenef
Nico Kaptein
+31 30 689 1222
nico.kaptein@capgemini.com
Twitter: @NicoKaptein