1. Leo Schmitt
CUNY Borough of Manhattan Community College/Graduate
Center
Donna Drewes
New York University
2. Overview
Rationale
Needs Analysis
Founding a Program
Ancillary Support
Writing Tutors
Academic Enhancement Sessions
Faculty Outreach
Challenges
Q & A
3. Rationale
Massive growth in International Student Population
(500 % in four years)
Unevenly prepared content faculty
Questionable integrity of standardized language tests
Disconnect of international student expectations and
reality
Major discussion of the maintenance of standards
4. Needs Analysis
Faculty expectations of linguistic and cultural skills
diverge widely
Student expectations of support and engagement high
Administrative understanding of the challenges
limited
Conclusion: The challenge extends far beyond just
writing
5. Five areas of support
Social and Cultural Support
Global Network Representatives Program
One-on-one Writing and Language Tutoring
Academic Enhancement Program
Faculty Support and Training
6. Social and cultural support
Pen Pals International
A support group led by an experienced teacher focused
on presenting writing as a tool for empowerment
Exploring text as a means to build up intrinsic
motivation in students
Community support for writing goals
An opportunity to socialize and make friends
7. Social and cultural support
Intercultural Discussions
Community members introduce relevant cultural topics
and then encourage student insights
An opportunity for students to take pride in and share
their own cultural perspectives
An opportunity to practice speaking in a supportive, low
stakes environment
An opportunity to socialize and make friends
8. Social and cultural support
International Club
A student-run club that puts on social and cultural
events for all School students
Events have included a Holi festival, a Mid-Autumn
festival party, and an international game night
All events are student-driven and student-run, so offer a
chance to get involved and take on leadership positions
An opportunity to socialize and make friends
9. Social and cultural support
Referral and Support
NYU is a big university with many services
Often overwhelming and impersonal for students
It can be hard to know how things work in another
country or to know what you should do
The center offers a place where dedicated staff respond
immediately to virtually any student concern
10. Global Network Representative
(Buddy) Program
A program to put students in touch with other
students who can help one-on-one
A great way to make friends
Meet students from the United States or their country
who want to help
Continuing students can volunteer to help a new
student feel at home, giving a sense of purpose and
value
11. Language Tutoring
Work with a professional tutor one on one for one hour.
Can help with writing, speaking, reading, listening.
Book in advance or try walking-in.
Book in person at the Center or by e-mail
12. Language Tutoring
The Process
The Variety of Students
Different Levels
Different Cultures and Languages
Different Academic Needs and Styles
13. Academic Enhancement Program
Built by marrying needs with faculty skills
Instructors are specialists in their field
Great opportunity to improve skills
More support for students to improve in weak areas
14. Academic Enhancement Program
Academic Enhancement Sessions
College Skills
Writing
Speaking
Culture (Academic and General)
Technology
Also a forum for students to air concerns
15. Faculty Outreach
Content Faculty very open to support and suggestions
Multiple presentations and discussions offered
Techniques for working with international students
Individual consultation and support
16. Challenges
Start-up; No Blueprints
Reaching Students
Varied Disciplinary Needs
Varied Faculty Needs
Administrative Communication
Funding